Cherrypicking on VA account?..sm
Posted By: Very Frustated VA MT on 2005-10-29
In Reply to:
I've heard of MTs stating that they cannot do OP reports, but can anyone think of why an MT would NEVER do a C&P report on a VA account? This particular MT only types PN, H&P's, and DS. Is this the supervisor favoring this person and routing only these worktypes her way or is this person cherrypicking which reports they will type? I get several C&P's a day, and they do kill productivity as they are usually 15+ minutes of dictation to do, but I didn't think we had a choice on a VA account....
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What IS cherrypicking?
And how does it differ from slight "editing" to make a sentence sound better (how did some of these MD/DO get out of med school anyway??) But gosh, aren't we glad they did??!! 
cherrypicking
IF there are cherrypickers, then they ALWAYS find a way to cheat, no matter what the system. Maybe there isn't any cherrypicking going on at Axolotl, but that's even worse, because it means that 90% of the dictation is crap and there is no hope to ever make a decent line count.
well at least they don't allow cherrypicking
it gets the point across..
Cherrypicking
If you have looked at the history and see that people are cancelling out of the job, especially if it is a bad dictator, I would send the job # to my supervisor and tell her it has been cancelled out of. I have seen jobs where 4 and 5 people have cancelled it and thrown it back. You are right, it isn't fair, so unless you speak up about it, it will continue to happen.
Cherrypicking
Gee, WHO WOULD'VE THOUGHT OF THAT??? Done it repeatedly, and nothing has been done, thus, the frustration. You must either be the queen cherrypicker, herself, or management. And actually I think BWAHAHAHA sounds much more first-graderish than You will get yours.
Cherrypicking
It happens to me daily, and I keep complaining, but it keeps happening. Very frustrating. It's gotten to where I can predict when the report comes up whether or not it has been dumped by someone i.e. no demographics/difficult patient name to figure out, wrong facility, audio bad, or difficult physician. I thought that was not allowed and wish someone were paying attention. It typically is ALWAYS the same 2 or 3 MTs, and I wish there were a way they could set them up so that they could not cancel out of a job and if they did, they got it back without every time. That's the only way to learn and at the same time it gets old when you're left with the crap while others move on to the more money-making reports. Arrg!
Cherrypicking
AMEN and thank you. I have been stewing too much to even respond to the candy comment. Obviously someone in management who doesn't have to deal with it on a daily basis. And you are so right about it affecting my paycheck. Otherwise, I could care less what anybody else is doing, but how dare anybody think they are above doing the miserable dictations and throwing them back for somebody else to do.
no, this would be cherrypicking....snm
but you can delete it, type it straight and get paid the VR cpl rate.
condoned cherrypicking
I thought ignoring cherry pickers was bad until my hospital actually incorporated it. I started there and was amazed at the poor quality and blanks left in easy dictations. I was earning good - not great - money. They changed it so that favored workers have access to the higher paying work types before everyone else. Now some workers are making good money because management has greased the skids for them. I have dropped in salary and there is no way to return to former pay. I guess lethargy and lack of ambition sometimes pay off. Work on befriending the scheduler rather than working on your skills. Humbug.
Does TransTech have cherrypicking too?
x
Yes, I really agree with the cherrypicking!
But if you talk to the superviser they will asign you some of the better work to break up the harder work.
This post has cherrypicking all over it.
Don't forget the cherrypicking
that is rampant and never addressed. We might as well ALL throw jobs back that we don't want to do because they kill our line count. Here's a news flash, especially for P.S., who is one of the biggest cherry pickers there is, anybody can see what you're doing when they click history. This is also being documented and there are reports printed every so often that shows every person who cancelled a job. You people sicken me. Do you think you are more special than the rest of us and can just throw back the junk for us to do? Well enjoy it while it lasts. If it were up to me, your days would be filled with assigned jobs by everybody you throw back. Once there is enough documentation, you will get yours.
cherrypicking/history
There is no way to look up another person's history to my knowledge. What you can do and what anybody can do when you are in a report is do Alt-G, then click the button that says history. This will show you every person who touched that job. Obviously if that information were so confidential, the big button saying history would not be there for anybody and everybody to click. I think the only people who would be disturbed that others are looking at the history are the cherrypickers.
love cherries but not cherrypicking
routing the best jobs to your buddies
If QA types they have nothing to gain by cherrypicking
This is true for any company. I used to type as well as do QA. I never skipped -bad- jobs because they would end up in QA anyway because the other MTs couldn't do them. Believe me, QA does not love a bunch of reports in QA because it clogs up the system. So I did them no matter how hard they were. I have never worked for Transtech but speaking from experience I can't imagine why a QA at any company would cherrypick jobs only to be stuck with them later in QA.
If the work is not assigned to you, then someone is cherrypicking...nm
xx
Team Lead Help with Cherrypicking
If you are a team lead for the Web, can you tell us who else can we tell if our STM doesn't seem to want to do anything about it when you have complained? What other option do we have?
Cherrypicking is when you work from a pool of jobs and being able to reject the worst jobs to those
,
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account
What is so hard to understand about that?
Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account. Not fun to be tossed on an account that you have never seen NOR ever received an email on. Sounds like business to me.
You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.
I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.
I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.
I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.
I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.
I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all. Very bulky and cumbersome. Much better editing programs. I prefer to straight transcribe on ExText. Pay drops horrendously. But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people.
Our account is an acute care account
We are low on work too and have been for almost 2 months. We know what is happening to our work though as our supervisor admitted that the work is going overseas. Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service. It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day. I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas.
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me. I need consistency in my work. I was told one thing, and am getting something totally diffrent. I know most jobs will be slow, but I was told one thing and now have to do something else. There is no work on a daily basis. I am a newbie to this field. I have a chance to work somewhere else stable. Sadly, I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system. But that is just my opinion. I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes). Poor technical assistance. Poor support on accounts. Very slow to reply to problems. Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm
OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts. My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some. Still 2 different sets of account specifics, but only 2. Someone posted they had 15 accounts at WMX and were still out of work. I didn't work for MQ, but sounds like the same situation at WMX.
Thanks! Yes, the account is ExText, so we would be on the same account. sm
They are still hiring if you change your mind.
Also, I am working part-time for Encompass. The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either. I feel fortunate to have found 2 great companies.
If you want IC work, I am also still working on a limited basis for CardioScribes. It is just cardiology transcription and the work is easy. Their platform is Wordscript, which is a Word-based platform, VERY easy to use. However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.
If you go somewhere else, or if you decide to stay where you are, good luck! 
Does it have to be an account your manager has or any account? nm
,
New Account
It's probably because they are hiring new MTs to staff a new account.
New account? - sm
Then why not spread the new work out to the MTs sitting there waiting for something to do instead of hiring new people to take work away from them?
It's definitely more than 1 account.
It happens each time they add or convert a new account to BT. They may get 1 port taken care of on one account and then it happens on another. When they first started transferring accounts to BT it was ALL the ports on some accounts. It has been a nightmare for MONTHS with this platform. Yeah, I'm sure they'll get it all straightened out eventually, but how fair is it to expect US to take the brunt of the loss for months while they get things in order and what does that really say about them and their concern for the MLSs?
Which is exactly why the account I am on
now dropped MQ and went with a different company. Major reliability issues. It makes me wonder how they get new accounts when they lose so many!
Really? They had about 99% ESL on the account I did!
Made about as much as the guy that cleans the grill at Burger King. No thanks.
I'm still new at my account
but right now I'm already at 200 lph. I'd rather now give the pay because it's unprofessional, but they offer a higher rate than any of the other places I applied at.
R U new and on an account that isn't
Hmmm
Ask to be put on the UW account
Too much filling in of demographics, which has been stated many times here before. You wouldn't believe what you have to do before you even type a single word in the report.
If you make it to 1200 lines a day with them, please shout it on this board, cause it's a real rarity and quite an accomplishment to do that. Pay not that great either.
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