ChartMatrix - my opinion
Posted By: sthrnMT on 2008-12-23
In Reply to: ChartMatrix - Sandi
I was not that fond of the old ChartMatrix, but now that they've upgraded the platform I think it's great. No complaints here. A couple of quirky things, but then again, every platform I've worked on had a few quirky things.
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ChartMatrix
Yes, they're still using it, and it's still awful. Slow, clunky, cumbersome....in the dark ages. It is a database program, not a dedicated word processor.
chartmatrix
I am on Chartmatrix. My supe's name starts with J
You can use your own PC with ChartMatrix. nm
ChartMatrix
I am trying to start work for Webmedx using ChartMatrix. Had installation and 2 hour training and have not been able to transcribe anything. Has anyone else had this problem? I keep getting popup blocking even with the blocker turned off. Is there an actual manual for ChartMatrix?
ChartMatrix
Thanks for the replies. I have notified the office and will call them again today.
Chartmatrix is going away. nm.
x
ChartMatrix
Can I get some opinions on ChartMatrix. Is it me? Am I just not getting it? I absolutely HATE it! Are there some of you who like it, and if so why? 
ChartMatrix
ChartMatrix: The Nightmare Lives on! My suggestion to you---run, run for you life and don't look back. You deserve a better platform that will make you money. It's not your fault, your cheap MTSO will not upgrade to a normal MT platform. You are wasting your time and, no, you are ok, that platform just sucks big time!
ChartMatrix - No
Webmedx on the ChartMatrix side does not use eScription. I don't know about the Enterprise side.
On ChartMatrix...
Normals are inserted directly from the platform, Expander provided by the company is Shorthand, many word-based commands, platform has keyboard commands for nearly every function needed to transcribe (can only think of one or two functions that require a mouse point and click). Very MT friendly. Can use your mouse too, but it's more productive to keep your hands on the keyboard.
Chartmatrix MT
Just curious. Do you use the shortcut keys?
Is there anybody out there using ChartMatrix for TransHealth?
Do you have trouble keeping a connection? Is it generally easy or hard to use?
ChartMatrix does (Webmedx). nm
I am very productive on ChartMatrix
Tons of normals on my account, plenty of work. Good structure to their incentive plan. No complaints here. I don't mind using ShortHand at all. In fact, I prefer it to an integrated expander.
ChartMatrix at WebMedX
Could anyone tell me how ChartMatrix is to work on doing acute care at WebMedX? TIA
chartmatrix vs enterprise
Anybody know the difference in these 2 platforms and which is better?
chartmatrix two thumbs up
I don't know about enterprise but I have worked on dozens of different platforms over the years and I do know that I REALLY like chartmatrix.
And have you worked on Chartmatrix?
Let me tell you, you could go from all lahlah I love my job to hating it in the same day. That platform is one of the worst I've ever seen. It has me looking for another job. People leaving left and right because they hate the platform. They're going to lose good employees over this as they put more and more people on it.
You also need to know much depends on your STM. I have seen some in a situation with one STM requesting more accounts, and it won't be given because of trying not to run the other MTs out of work. However, if you're with an STM who has a different set of accounts, then you might have the 20 you mentioned. Don't be so quick to discount the people posting here. You don't know their individual situations. They can be level 4 acute care MTs offering to do everything and still not be given more accounts. This was my experience.
I have not worked on ChartMatrix.....
I was told before I came to Webmedx to ask for the Enterprise platform because it was the better of the two.
Something was mentioned about combining the two but I don't know if it will be Enterprise or CM as the final outcome.
I know everyone's situation is different, and maybe I was a little too quick to jump on the original poster, but I have the philosophy that life is 20% what happens to you and 80% what you do about what happens to you. In other words, I see so much unhappiness with MTs lately that I wanted to encourage everyone to make every possible change that they could to improve their situation. Maybe that is not the right approach, but it certainly couldn't hurt. I may be talking out of the other side of my face later on down the road, but I hope not because I really do enjoy what I do.
I work on Chartmatrix and use my own. nm
x
Webmedx/ChartMatrix VR
There are 2 sides of Webmedx. Chartmatrix and Enterprise. On Chartmatrix side you DO have the pulldown menus for headings and subheadings, and it is does slow you down.
Enterprise and ChartMatrix
I only work on the Enterprise side, so I can't tell you about the ChartMatrix side. I think Enterprise is about the easiest system I have come across as far as ease of use, as long as you don't mind using your cntrl and alt keys a lot (you do not have to get headers from a drop down list). I don't know what you mean by demos, but we have normals (both physician and MT created) that we can insert by using cntrl N to pick from a list or cntrl M to enter the code. I use ShortHand with no problems on this platform. They also allow instant text, though I have never used this program, so don't know how it works.
This is not a word based program. I have worked on a lot of different platforms, and this is one of the easier ones IMHO.
Chartmatrix or Enterprise?
xxxxxx
Enterprise vs. Chartmatrix at WMX
my STM sent out a notice that said Chartmatrix work was going to become available if we were willing to switch to that platform and had problems running out of work on Enterprise. before I respond I thought it might be a good idea if any chartmatrix MTs out there gave their 0.02 about the platform and the amount of work that's really available. how do things look on your side? tia
B/c there haven't been any except for ChartMatrix sm
entirely weekend schedule.
So you do work on Chartmatrix?
You're NOT making that much more in lines with the new ISR?
Any feedback on ChartMatrix or MedRemote
nm
Either program is compatible with ChartMatrix. nm
Does TransHealth still use ChartMatrix software? nm
s
My production is great with ChartMatrix...sm
1. Connect to the VPN - that takes all of 30 seconds. Connect just once per day.
2. Log onto voicewave player, again, 30 seconds, a one-time process.
3. Log into ChartMatrix. (once per day). Hit new report.
Header information autopopulates. Click the transcribe button and type away.
I think it's a very MT-friendly platform. It's not perfect, but what is? And now that TH restructured their pay, with bonus lines and differential, I'm very happy.
To each his own.
MTs at WMX....is ChartMatrix productive platform?
Any information would be great! Is pay okay???
So you are on the ChartMatrix platform and radiology. sm
No wonder the difference! From what I hear, those of us on Enterprise seem to run out much less often.
Absolutely horrible. I would not take a QA or MT job on Chartmatrix. nm
.
2 platforms, Enterprise and Chartmatrix. sm
I only use Enterprise. It is somewhat Word-based. It's quite easily to use, although it do use some improvement, like all things I suppose. It can be slow, but that doesn't happen as much as it used to. ShortHand is the expander. Hate it. You can use IT. Demos depend on the account. You generally don't have to do too much with them, at least not on my 5 accounts.
It's an okay platform, not nearly as good as DQS, but I'll take the downgrade in platform and the upgrade in company any day. Good luck to you. :)
Maybe you aren't aware, the Chartmatrix sm
side has nothing BUT small hospitals. If you are lucky enough to have large hospitals you couldn't be working on my side of the company.
I like ChartMatrix. Have worked on it for a couple of years...sm
There are 2 versions, the one they've been using for the past few years and a new one they're rolling out that can also be used with ASR. I like the new one a lot better than the old one, but the old one was pretty good. There are a lot more Keystrokes with the new ChartMatrix.
I have not worked on Enterprise, so I cannot comment on that. Sorry.
I like ChartMatrix. Sound quality is fine. Not sure what problems they used to have...sm
but things are working fine for me.
With TransHealth's main platform ChartMatrix, the spellcheck is integrated. nm
ChartMatrix (TransHealth) has archived/quick access to prior reports. nm
Hear, hear! Read My Opinion's opinion.
Regarding Wondering's question, the company I work for is investing strongly in upgrading its MTs' and editors' skill levels (exactly what this says about need for us for ten years down the road I can't say). This morning I found an e-mail saying they would pay every one of us to attend an on-line class on making Expander macros to increase our productivity. Amazingly, I have to assume many employees were choosing not to attend the unpaid ones they had been offering...
opinion
 Best company to work for as an IC. I have been with them for 4 years. I could not imagine working anywhere else! Management is great! Never has a paycheck been late. Growing by leaps and bounds!
Opinion
I've been at SS for 1 year now and am making decent at MT'ing. If you get a decent account and learn the ESLs you can make good $ - but watch out for the newbies- its hard and they change the rules constantly. There are new people making more than the old people and doing less for the money, management changes on a daily basis, and you never know who to write to because they don't send out updates or answer questions anyway.
Opinion
I would wonder if it wouldn't be illegal for a company to use such a program (on your personal PC) unless they provide you with some sort of privacy agreement for you to sign stating that they possibily could be monitoring your Keystrokes while logged into their software. I don't see how they could do this legally without first notifying you that they have the potential to do this. Without such notification, especially on your own PC, I would say this is illegal to do such a thing. But that's my opinion. I may be wrong.
In my opinion I like it better. nm
xxx
just my opinion
i think they're e.mail's are rude "big'hurry."
Opinion
This is simply the opinion of the person who wrote it. That does not mean you don't have the intelligence to make an informed decision. Obvious the person who wrote this had problems with 2 different companies. That particular person may have problems with any company they work for.
When you read these posts, keep in mind that if everyone agreed with all of these posts there would not be a transcription company in business anywhere.
I do not know about OSi but SoftScript has treated me well, as will most nationals if you give them your best effort. They want to hire good MTs and expect quality work. Give them that and you will be compensated fairly and treated well.
Likewise...this is simply my opinion. Take it or leave it. 
Opinion
Forget company #3. The problems you mention are valid. Try another one.
As far as QA, it depend. You don't have the flexibility as much as being an MT. One thing I myself kind of miss.
If your getting tired of typing all day, QA is better.
If you enjoy helping others and answering numerous questions and can see yourself as a mentor and teach people everything you have learned and are adaptable to many kinds of formatting issues, than QA is a good choice.
Sounds like #1 or #2 are your better choices.
Hope this helps!
My own opinion
Keep in mind, to use MQ as a reference in the future, I would depart with them nicely. To just up and leave, in my opinion, is rude.
I realize that many people dislike MQ for various reasons, but I like them and have had a positive experience.
Again, I think it is only appropriate to give 2 weeks regardless of the situation, again solely because you want them to give you a good reference if need be!
Hope all works out!
SM for just an opinion.
I'm certainly not going to tell you it's impossible - if you do a good job on the test, they may decide to take a chance on you.
However, it seems a lot of them nowadays want either 2 years' experience or graduation from one of the Big 3 schools, and I've heard many say they have a tough time getting their foot in the door.
I would talk to your school and see what they recommend, who hires their graduates, letters of recommendation, etc - get whatever assistance you can from them.
Good luck!
Your opinion is just that ...
it is YOUR opinion. I have my own. We don't have to agree!
Kudos to you for 8 years and 7 years' service. ??? I didn't ask that. I asked if you are upset with the companies you leave?
I didn't make this personal -- you did with posting your opinion of Spheris.
I don't think I need an answer to my question; I think I already know.
I hope you enjoy wherever you are at. Enjoy your day!
My opinion
You asked, Did I handle this situation wrong? You stated, I feel like a heel for not giving my best.
My answer: Yes, you handled it wrong. You were not upfront and truthful with YOURSELF, let alone with the company. Once you heard the words about offshoring, you should have made your opinion and position known clearly, definitively, and strongly, not taken the tests, not pretended anything, and made fast work to beat a path to the front door, and not waste your time. Your behavior was passive-aggressive, i.e., you pretended, you were not truthful. You should have taken yourself out for lunch after speaking your mind and standing up for yourself. Next time, do things different and learn from this situation.
That's my opinion!
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