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Serving Over 20,000 US Medical Transcriptionists

Cbay has laid off all of their US MTs and Editors

Posted By: lost Cbay job to India on 2008-05-22
In Reply to: What do you think of CBay. Medquist has been bought by CBay.nm - maverick

and sent everything to India. They bought up a lot of smaller US companies and slowly transitioned EVERYTHING to India.  What more is there to say about them?  Bad news.


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CBay transcribes all work in India. Has some US editors but also has Indian editors.
nm
What do you think of CBay. Medquist has been bought by CBay.nm

x


Better yet, go get laid!!!
:{
Soon to be laid off...
Is there a way to find out which companies keep ALL their work within the United States?
laid off sm

Well I am another statistic.  I started at Milner Voice and Data back in June.  Things started getting very slow about 4-6 weeks ago.  I asked at least a dozen times what was going on and got the answer nothing it was just slow.  I even turned down another job because they told me it was going to be ok and this was normal.


Monday morning I talked to my supervisor and she said nothing.  Molnday afternoon I went to get into the system and couldn't get in.  Went and checked the mail before I called them and got a lay off notice in the mail!  What a way to notify someone especially when I had been asking for weeks.


Excuse was that the bigggest account (not mine) lost 60% of their volume when the hospital decided to not dictate the ERs because of budget cut backs.  Because of that, other MTs taking my work.  Apparently 9 of us were laid off.


I understand cut backs if there is no work, but I DO NOT understand lying when I asked and asked and asked some more.  Because of all this, the place that offered me a job, hired someone so Milner cost me a job.


O well, I have an interview tomorrow at 2 with another company.  We will see! Really bad way for company to treat MTs.   Stay away from this company and TB!


Proscript-Laid off sm

Laid off as a result of not enough work..still waiting to hear from them..


Yep, I got the laid off today too
I've been with Cymed forever too. I did double the required amount of lines to edit, typed when needed and worked the shifts nobody else wanted.  No one is safe with this company.  SPi took a #3 company and have run it in the gound!!  I am hoping they will go belly up before they can say what the...
I got laid off yesterday...duh
...
They laid off all US MT & QA employees.
Period. And they sent all work to India. You simply are one of a few ICs they subcontract to do the few reports India can't get to in time. You are not an employee of Cbay as they don't have any US MT employees anymore.... I do find it odd how defensive you are about it though.
Yeah, I got laid off by them when they sent
all the work to India, save for a few US IC radiology people for stats... I absolutely wouldn't advise working for them. They now own Medquist and are doing the same thing to them.
I got in it about 1970 and was laid off
end of 2007. Per GP's post below, we were well thought of at one time, the administrative secretary would come in occasionally and ask a question regarding English rules and such. Then, somehow, it all changed and we began to be regarded as useless workhorses, nags if you will, and you'd better not look up or stop typing for a moment or someone would say something. I would advise it against it just for what it does physically over time to your hands, arms, shoulders and neck and back. Great way to get out of shape especially if you work 8+ hours a day. It does keep your fingers limber, but that's about all. I can't think of any other profession where you are expected not only to know so much, but keep learning, and steadily getting underpaid. Might as well try to be a Bell telephone operator, going the same way as they did and telegraphers and pony express riders.
If an employee, you'd be better off being laid off.
If they would just straight up lay you off, you could collect unemployment, which in some cases would be more than the money made sitting in front of the computer for 10-12 hours a day.

And, in a bit of a double whammy, the lower the rate you'll get on unemployment should the time ever come that you can actually file, as most states base unemployment is determined on wages over the last five quarters, so the longer you stick it out the harder you stick it to yourself when they start calculating an unemployment wage.

I know someone who worked 8 days in early June 2008 (his previous work was early spring 2007). He has been collecting unemployment since August 2008 in the amount of $175/week. His home is paid for, he can't drive, and with some investments that pay monthly annuities, he is able to live better than a lot of people, without the stress that MTs endure wondering how they'll make their line count.
I got laid off too,. same scenario. sm
There were several of us that got the ax with no warning.
I did 2 weeks ago. My gal was very laid back
and I really enjoyed talking to her.  There was a ton of questions about how experienced in certain areas, you had to rate yourself, and also there was a verbal test, I think 10 questions, thinks like what is hypocalcemia, what MRSA stood for, things like that.  Very easy, had a job offer about 3 hours later.
Is this the company that laid off a bunch of
MTs at Christmas and sent the work to India? 
they did lay off- didnt outsource but laid off a lot
They bought another contract and then lost it so had new employees and not enough work to go around
Anybody here been laid off by SmartMed recently?

SmartMed employees received an email about 3 weeks ago that there would be layoffs and/or cutting back on benefits, but no subsequent followup email, so we don't know if the layoffs have occurred already, or if we should still be waiting for the other shoe to drop.  It's a wonder we don't all have bleeding ulcers (no matter what company we work for).  There just doesn't seem to be any respect for our skills or the difficulty of the job.  We are just numbers on a spreadsheet. 


I know this won't be a popular sentiment, but as far as I'm concerned things starting going to hell in a handbasket for all of us with the advent of the Internet.  When you had to go in and work at a facility, be it a hospital or an MT company, they knew who you were.  They had to see you everyday and work with you.  You really were a part of a (visible) team.  I truly believe that made it more difficult to just be let go without a backward glance.


 


I never got the email and got laid off yesterday... strange... sm
I wonder what is going on. Was it the one with all the unemployment info in it?
Aren't they the company that laid off a bunch of MTs and
sent work to India a few months ago.  
We were getting laid-off, wages cut, losing bennies
Like for the last 5-7 years.
I am a Heartland employee that got laid off and I won't support AAMT in any way. nm
x
I was the *half full* type until my company laid me off.
They said identical things as this DRC acquisition. They told us to just keep working as usual and do your best. Three months later (after the Indians had proper training on our accounts), they laid off the whole US MT force. The particular account I was on DID NOT want their dictations outsourced overseas but this happened anyway until this account caught wind and eventually left. These things do happen out there, and all of these people have the right to feel skeptical. These Indian company takeovers happen more often than not. We MTs need to be less naive about things and more weary to protect our occupation.
Let me sum it up for you, 80% of work is done in India, they just laid off a bunch of American

QA people, some of which were hired only a few months before they were fired, and they just now fired a lot of their upper management.  Something is in the wind at Focus and it smells like crap!  Don't work there.  If you do decide to ignore the warnings, don't believe anything they tell you!  They lie to you right up until they call and fire you.


I thought there were posts a few months ago saying they laid off 50-some people. nm

Haven't had enough java this morning...should be "I got laid off today too" and "ground&
Bad day...please forgive me :)
CBay
The hospital I worked for contracted with CBay, closed the transcription department, and a few months later rehired some MTs back due to very poor quality. When posed with the question as to how much of their transcription is sent overseas, i.e., India, the recruiter replied "more than 50%."
CBay

Thanks for the info on CBay!


Sherri


CBay
Thanks for the info on CBAY!

Sherri
Cbay
Hopefully things have changed then. They have been known to come in, hire the existing MTs to help with the transition, and once things are running smoothly they let everyone go and send the whole kit and kaboodle over to India. Our hospital outsourced to them and it has been a nightmare for the last year. Can't wait to see what they do when the contract is up.

CBAY
I can't figure out why Advance constantly promotes CBay without telling the full story. Absolutely nothing positive about this company that I know of. Our facility is dumping them and I wonder how many others are too.
cbay
i lost my job to them. they didnt offer anyone a position. they took it all to india. it is now back in house because of such poor quality, didnt take long, less than six months.
CBay does not use US MTs does it.
:
CBay
They must have a great PR firm though. All the articles about CBay make them sound better than sliced bread! The facility I was outsourced from went with them and it was total nightmare. I would love to know how many facilities actually RENEW their contracts with CBay.
CBay
Does anyone know what CBay rates are and do they use domestic people at all
CBAY
I would like information from anyone currently working at CBay, i.e. benefits, pay for transcriptionists and editors. Thanks
cbay
My own client used to use Cbay. Let me tell you they were not happy at all!! It all goes overseas to India. Does that tell you anything??
cbay
I have no idea but the do send work overseas!
Cbay

Does anyone have any info on CBay? Anyone every work there?


Re: MQ and CBay
My daddy used to say Birds of a feather flock together. The union of these two companies is a prime example.
CBay

I was wonderng if anybody who works for CBay can tell me about the company from an employee's viewpoint.  I recently got a job offer but I don't know much about the company itself.  I know they own the majority share of MedQuist.  I also know they have an India corporate office along with the USA one.  Aside from this, I really don't know much about the company operations and don't find very much info reading the boards.    Thanks


CBay
From their 2000 post on net.
CBay and Medical Transcription
Business India Intelligence - March 2000
Dictating to Delhi

CBay Systems of the US plans to use India's abundance of low-cost, English-speaking graduates to become the largest medical transcription company in the world.

CBay Systems, an American medical transcription company, has done things differently than most of its competitors, both in the US and India. While most other medical transcription companies in the US rely on American home-based transcriptionists, CBay is building its business around Indian transcriptionists.

Unlike competitors who have set up in India, CBay does not directly employ its transcriptionists. Rather, its fully owned Indian subsidiary, set up in 1998, identifies potential entrepreneurs who have the managerial capability to set up and finance production centers (data capture and data delivery are in the US). CBay (India) then provides technical assistance, including hardware and software, as well as help with recruitment and training. Once training is complete the centres start commercial operation with 100% of capacity being filled by CBay. Through the Internet, voice data (in encrypted and compressed form) flows directly from the US-based servers of the company to the production centre and the transcribed data is sent directly back.

CBay
Thank you. I know CBay is like sour grapes to some, especially when it comes to MedQuist. I really appreciate some actual information on the company and not just negative opinions.
CBay
Thank you. I know CBay is like sour grapes to some, especially when it comes to MedQuist. I really appreciate some actual information on the company and not just negative opinions.
Anyone currently with CBay? Didn't even know they were still around. Have an ad in
x
CBay-any new info?
A hospital where I work has started sending dictation to CBay.  I looked through the archives but there was not a lot of new info.  Anybody know if they outsource?
CBay editing
I truly hope it works out for you, but I was an Editor there not too long ago and I know how they work. They lure you in promising good editor pay, and at first it seems wonderful. But then they start pushing you to complete more and more work. My supervisor actually told me just to fix anything obvious that stood out, but otherwise just to push the reports through. Check the demographics and push them through. I just couldn't work like that, and I left. The reports were all typed offshore in India and the quality was horrible. There was no way I was returning that kind of work to the client.
CBAY OUTSOURCES!
s
Need info on Cbay please

Any current or former Cbay employees who can give me any info?  Good to their word?  Good/bad experiences?  Stay away/go for it? 


Thanks in advance!     


CBay layoffs

Where's everyone planning to go now that Cbay has laid off the rest of the editors?


CBay benefits?
Can anyone tell me if CBay offers benefits (specifically health insurance) to their full-time MTs?
I worked for Cbay.
They literally laid off ALL MTs and QAs and sent everything to India, after buying up a lot of smaller MT companies. The quality in India is so bad, it most definitely endangers the patient.