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Serving Over 20,000 US Medical Transcriptionists

Cbay doesn't sound good. Glad I left

Posted By: MDI4me on 2008-05-22
In Reply to: What do you think of CBay. Medquist has been bought by CBay.nm - maverick

the Q when I did.  I really hashed over that decision, but I am so glad I did.  There will be a lot of people looking for work very soon.  I wouldn't wait around until all the good spots are filled.


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Doesn't sound good
I did not know they outsourced to India. No wonder they are paying the Transcriptionist so darn cheap. People in India can live off making very low pay. I better look elsewhere. Thanks for your advice.
Thanks!...Doesn't sound so good! lol n/m
x
Hmm..that doesn't sound good. Thx for sharing. NM
f
Thank you - that doesn't sound good. Continuing to look ......nm
xx
Phew...! Doesn't sound good! sm msg

It sounds as if the owner loses her cool!  Not good!  Thanks!


I'm so sorry to hear this. It doesn't sound good. I hope you
nm
doesn't sound off to me
I ask for opinions on here all the time and am happy to share my experiences with different companies to anyone who asks including the current one.  It is hard to find good help and good companies that respect it.
Usually all QA comes from within, so that doesn't sound
right to start with.   Unless they hired a new recruiter very recently they don't have a man - maybe it is from the TransHealth side?  
That doesn't sound too bad to me . . .
I pay $684 a month for myself and 2 children.  I just finally got my DH accepted as well and don't know the new premium yet . . . but I'm scared to death to see what it will be!  I'm sure we'll end up being over $1000 a month.  Health insurance stinks.
Well, I am the OP and I am certainly glad I left there! sm
I did not have enough work on 2 different accounts and now the side I did work on is being shipped over to another company, so thank God I did leave. I never should have went there to begin with. Is it just another large company worried about one thing, MAKING MONEY and lots of it. They may "act" like they care about their MTs, but they don't care how it gets done, just that it gets done in TAT and they do not care if all the MTs have work. Also, did you ever think about the fact that when you jump on and work when it is not actually your scheduled time to work, then you are taking away work from those MTs that are actually working their scheduled. I also did over 20,000 lines this payperiod and only have 1 main account and work is NOT slow!!! If you like Transcend, fine, but there are certainly a lot of people out there who believe they overhire and overstaff to keep the TAT's shorter. Like I said, as long at TAT is being met, they don't give a hoot if there are MTs who do not have work. They still make their money, no matter who types it! Keep cheering, one day it will come back and bite you in the backside!
so glad I left them
in a heartbeat!
SO GLAD I left when I did...
when this company first started 'growing' they took on TMs and MTs from another company I knew only too well about ('pack of wolves' their own support people called them)...and they outright took all the good work for themselves, and left many of us out in the cold. I was pushed out, squeezed out because of no work, no money...I was barely making 1000 lines a day when I left, and NOT because I was not competent - I was ready, willing, and able to work...they just would not let me.

A lot of the same type behavior you so eloquently describe here...

Now with the ASR sounds like the same behavior going on...

They still outsource overseas, too, no doubt.

As an aside - like you, I also started with a great TM, hours, everyone wonderfully nice, etc.; however, once the new TMs came, their word was law and no one would go against them...
I'm glad I left them when I did.
I worked for them last year for almost the entire year. I never had any real problems with getting paid. My checks might have been a day or 2 late at times but none ever bounced. I loved the accounts that I had with them. The only big problem I had was that they had problems sometimes with voice files being lost and not transferred to me when they should have been and then Donna would have a tantrum and want them done immediately when it wasn't my fault they were late in the first place. I finally had enough of that though. Boy am I glad I left when I did. I always kind of had an eery feeling about them though.

I wish all the MTs who are going through this much luck. I hope you get paid soon.
LOL, Wah? I'm glad I left during....sm
the training period. I was one of those who couldn't get the 5-report/20-min dications due to low work, and also the inconsistent QA. I'm glad I left before I got to meet catwoman and contract/spec changes. Thank you!
doesn't sound like an American sm
company to me. The ad is worded to differently.

Doesn't sound crazy
Since you have been at the hospital in your area, try and pick up one or two doctors that have a small clinic or stand alone practices for your own account.  Then build from there.  That would help supplement what you make from the national.  There are still IM's, surgeons, derms and psychologists/psychiatrists that use tapes and need someone.   Tell them about your hospital experience and that will help.  I do 300 to 500 lines per hour since I have been doing my docs for so long.   Good luck.  Patti
Wow, it doesn't sound so great . . . LOL
I appreciate you taking the time to answer these questions, but I am very curious about the down time pay. I don't really want to work for them, I want down time pay. Unfortunately, due to a bad arm I had to give up about two-thirds of the work I had a year or so ago, and I have revamped my setup to reduce my pain so that I could keep working. Don't get me wrong, I do not mind working and would do any work that is available during the time I was required to be on, but mostly I wanted to know how much the pay is when you're not working but required to be on and, something I did not ask before, how they figure the time worked versus the time waiting for work. I assume the system keeps track of how long the transcribing takes you and when you are not working??? I know you said that it varies and you don't think they are hiring just so that they can pay down time, but I am still curious.

Thanks again!
Can I ask when that was? It doesn't sound like them and I have been there 2 years. sm
I know that they lost a few to VR in radiology but have replaced the accounts. One hospital did not even tell them until the day they moved to Powerscribe, which was horrible of the account, but KS took care of all of us. Might be worth revisiting them if you are looking.
You sound like an ex-friend I used to have that was on a high horse all the time. BOY am I glad I
She was always so quick to point out everyone's faults, preaching about what you SHOULD be doing, while at the same time, doing everything wrong herself.   I believe that is why she has no friends.  People don't like to be around that.
I am so glad that I asked:) There doesn't...

seem to be anything good about this company and that is what I asked for originally.  I am surprised that companies like this haven't been put out of business yet.  I will steer clear and thank you all for your very welcoming advice.


    


Yup, I left a year ago myself and am very glad that I did!
HUGE waste of time. They treat their employees like dirt. It would take me about an hour to write about how horrible they are. Stay away! There are much, much better companies out there to work for!
I think it's Texas. I'm glad I didnt complete the testing. The sound quality was bad.
I want to think that this Rose was defending one of her newer MTs that had been burned by a former employer for nonpayment so I find this interesting that they would turn out the be the same way.. Wow...
No, doesn't sound legal. Someone erred...
...on their part, and they should fix it. You might want to check with your State and see what statutes you can dig up to shake their tree if they don't realize their mistake and fix this. Very odd. Best of luck!
Doesn't sound like a brown nose to me...
but rather a very grateful employee. This board is very discouraging to me. A lot of whiners who are not good medical transcriptionists and then turn it around to make the company they worked for look bad. Actually, it can be quite entertaining when I am bored.
Doesn't sound like the Transtech I work for...NM
nm
Doesn't sound too promising .. thanks for the info. nm
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I agree. Definitely called them. That doesn't sound right to me either.
x
You're using her computer? Doesn't sound
If you truly are an IC - I would send her an invoice.  She will need your soc. sec. # or tax ID for reporting purposes - that's pretty standard. 
I left due to the poor sound quality. I don't know if it was just my
account or what, but I couldn't make lines and was stressed out.  I was told that they were going to upgrade their system within the year.  I don't know if that has happened and if it made a difference if it did. 
I worked there for 2 years and am glad I left
However, I have several friends that still work there, love it and probably will never leave. I personally choose not to work for a company that outsources overseas. Just my opinion though.
I left Spheris in September and glad I did
Went to Webmedx and LOTS of work even over the holidays, better base rate, too.
What company offers this? Doesn't sound famililar. nm
x
Doesn't sound too bad to me with 7 months experience. I have 26 years' exp and get 11.5. nm
nm
Doesn't sound very American for starters. I think you know where this is headed. nm
s
That doesn't sound very encouraging, does it.? Will have to wait and see I guess :(
x
CBAY. Yes they do. They are a good company to work for.
Good benefits, nice people.
Yep, same exact problem. Left because of sound issues. nm
 
Sound files still bad, main reason I left. nm
 
And we're glad you left too. Plenty of work for the rest of us. nm
.
Personally, DSG is a good fit for me. Pay is good and on time, sound quality depends on the account
and I like the platform. There is not much weekend work, although sometimes is available.  I get along well with the management, no major complaints.  There is pay incentive once you get over a certain number of lines in a pay period.  I work as an IC, so can't help with benefits, insurance questions, etc.
DSG is a good company. The sound quality is good sm
but I don't understand why they are hiring. In the a.m. was have NO work. The afternoon and evenings do have more work though.
What do you think of CBay. Medquist has been bought by CBay.nm

x


Well thanks but that does not sound too good does it? for OSI I mean. nm
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Good for you, always glad to know
others liking their jobs. Best to be happy, life too short not to be. As far as the ignorance equaling bliss, I have no ulcers, do not have to work endless hours making a living, no worries in this life. Others should try always to find out where they belong. I can only speak for myself. If others want to be unhappy and stil continue at same job, cannot help those out. I do have fun in my life now because lots less stress than in years gone by.
Wow, that does sound like a good platform...
Maybe I should apply with your company.  I need an efficient platform with hot keys and easy access.  That sounds great!
What happened there? Did they can a few of the QA? You sound like one of the good ones. nm
x
They do sound like a good company (sm)
and as long as they have people who volunteer to work holidays, they won't have to make rules about it.


sure does not sound like a good move if you are not getting sm
the work types you like and are good at. Sorry to hear you are not happy.
The sound files are usually quite good, actually.

Of course, every once in a while you get a bad quality report.


Good for you! I am glad to hear that you
are a good recruiter, having no idea who you are, was only relaying MY experiences.  Sorry for those, such as you, who do your job well.  I have lost thousands of dollars depending on what was told to me by recruiters, and that is a fact.  If I would not have listened to the out and out lies, simple questions like, Will such and such an abbreviation Expander work with your system? and was told yes, when they had no clue if it would or not after I was hired and quit my other job.  As I said, good for you for being on the up and up and doing your job well.  And I agree, if I could quit MT today, I would run away as fast as I could!!!  Not only is your job thankless, but apparently OURS are TOO!!! Or at least I am given that impression but more than just ONE company!!!!!!
Glad to hear something good about them,
xx