CBAY is Indian owned - article in Baltimore
Posted By: no name on 2007-05-12
In Reply to: CBAY SYSTEMS - a warning - concerned MT
Business Journal went on and on about how successful the Indian owner was and how he flies to India every other week to go to the office in India. I was really appalled and disgusted by the article because our American writers made it seem like Americans could not handle the work and therefore, had to be offshored and therefore, made this Indian owners a huge success in the US.
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CBAY is Indian owned out of Annapolis - sm
There was an article written about the owner in the Baltimore Business Journal earlier this year. The work goes to India but gets "edited" here. A few months ago, the owner was bouncing paychecks, however, I am not sure if that is still happening now.
CBAY is OWNED AND OPERATED by an Indian - sm
There was a HUUUUGGGEEE article about the owner in the Baltimore Business Journal earlier this year (July). He makes no bones about the work going to India. He is Indian. I know of two people that worked for him and their checks started to bounce. One of them had even gone to India to teach transcription.
CBay is Indian-owned, and their main
priority is to send as much work as possible to India. Period. They obviously don't care that the Indian quality is so bad that it's a patient safety issue. I assume you're thinking of a radiology IC position? They laid off ALL of their US MTs and QAs (employees) and only kept a handful of radiology ICs to cover the stats the Indians couldn't do in time. Do yourself a favor and save yourself from having to be laid off with no notice by these people. This company is leading the pack of sending all our jobs overseas.
Article in Advance says CBay just took on 1500 accts. and there was no employment ad in that issue,
b
They are Indian owned
Do a search on the Company Board. Many negatives and they are based on India. Can they even post job ads on this board?
They are Indian owned and run.
nm
Indian owned and run....
It is being overtaken by Indians....used to be a great company - not anymore. Many have left there lately.
They'll just use you to make the Indians' work smell good to the US based clients then kick you to the curb. I wouldn't go there if my life depended on it now!
This is an Indian-owned and run company and they do
outsource. From what I've heard pay is also on the low side.
100% indian owned and run...you can find better..NM
SSS
DTS NO WORK - INDIAN OWNED
I am in the same boat with DTS, no work for at least 3 hours of my shift, and I REFUSE to chase work when I am not scheduled and have to work 24/7 to get work, that's what these companies want us to do so they don't have to pay us overtime. If you are scheduled to work a shift, and are an employee not an IC, and you are at your desk during those hours legally they are requiredf to pay you because you are ready, and available to work as scheduled. And if you have to work outside of your shifts, they have to pay you overtime if you work over 40 hours, which DTS does.
I work for DTS and have a great account manager, and I am on 4 accounts, but what DTS does is if they see work on the system, regardless of whether it's out of TAT or not their policy is to call in the troops to clear off the system no matter if you are working on YOUR shift tying to get you lines or not, they FRANKLY DO NOT CARE!
It's also a MYSTERY who owns this company, and with mysteries like this, that smells like an Indian company owns this company and they just do not want to own up to it because they know how most of us feel about the Indians and other offshores. I can't pay my mortgage or my internet this month, and I am tried of calling my creditors and telling them that I work for a company that has DTS AMERICA in back of their name but is most likely Indian owned. They have an Indian IT Department that you cannot understand (what's new) that can hardly speak English and when you call them, all they do is just repeat what you told them! I finally told my AM to tell them NOT TO CALL ME because (1) you can't understand them. (2) they are beyond rude.
I WILL not work for a company that offshores, and so far I have found 2 that do not, one that has been in business a while and is looking for good MTs for a new account Southern Transcription and another one that is looking for clinic MTs for a new account neither are voice or have any presence offshore. The second is eTransportal, and that owner was EXTREMELY nice, test very easy. The test for Southern is a PITA by Horizon, but they are a GREAT company according to all posts. I have been offered a position with both companies and will probably work for both and decide which one is for me. We all should be compensated for changing companies and learning all these new accounts and software platforms! That's another thing about these companies imagine how much money they make not having to house us inhouse. They require all this equipment, internet, more and more state of the art computers, but yet out pay is still in the dark ages... I know of NO PROFESSION where the pay has gone down and not up! I am making less than what I made working in the broom closet in a hospital transcribing radiology reports 15 years ago than I am now! That's just too sad..........if I could I'd leave this profession but I am not in a position to do so. Why anyone would pay thousands of dollars for training and those schools that are just a scam, I have not idea, what to make below min. wage? Hopefully, working for a company that does not offshore might make a difference.
DTS could care less about their MTS, they have an add, and I would encourage people not to apply because they overhire, and most of us are out of work every single day, why they don't train all of us on other accounts instead of hiring more people makes no sense to me, but then again nothing does anymore in this industry.
Article- could Indian Outsourcing Be in Trouble?
Why would you think that just because they use a software owned by an Indian co that means they
outsource? They do not outsource. Arrendale used to be owned by a company in NC before they were purchased. This CO hires all American MTs.
Indian owned - lots of ESLs -
NM
they are NOT Indian owned - I worked for them in the office
I said they offshore. But THEY ARE NOT Indian owners. They are American owners deep into scientology and the whole L Ron Hubbard thing - not that that makes a difference, but just thought I would throw that in there.
Nope, they are still Indian owned and operated
nm
And, Indian owned. Not a good working environment.
Worse than Focus or Transcam.
My experience with quality/quantity with an Indian owned company
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I worked for an offshore owned company where it was all about quantity. Company even kept a HORRIBLE MT just because she cranked out the lines. Didn't matter her quality was crap and was considered a joke by middle managment. India did most typing but with US edit. Typists changed regularly so it wasn't like they learned to do better. Quality would improve slightly and then would notice, after couple of months, that quality was crap again so we knew we were dealing with a new batch of typists. Even so, the push was always on to get the jobs off US edit and send Indian work straight to client. Of course, the clients never knew they were not getting US editing anymore, as they got no price reduction when they no longer had that level of work being done on their jobs. The problem is the facilities accept the crap work so why should the companies change. It took a while but I finally found a US owned company where quality matters. Now one of the first questions I would ask a prospective employer is if they are US owned. |
Is it true Dictaphone is now owned by Nuance (an Indian company)? (sm)
that explains why the downhill slide.
Do they have an ad somewhere? A search is only giving me a Michigan branch owned by an Indian. nm
s
Anybody know about the quality of the work CBay out of Annapolis puts out with their totally Indian
based company. Just curious who does the proofing for them.
CBay transcribes all work in India. Has some US editors but also has Indian editors.
nm
What do you think of CBay. Medquist has been bought by CBay.nm
x
MDI Baltimore
That is my vote.
Info on MQ Baltimore office
Anyone out there familiar with the Baltimore MQ office. How are they to work for. Also, do they keep you busy. I would be working on an oncology account. Would appreciate any help regarding this. Thanks.
NO ONE AT THE BALTIMORE OFFICE WAS TOLD!
?
Sorry, Aero Transcription in Baltimore
nm
Focus is Indian run and you'll be editing Indian
work, so seriously doubt you'll make a bunch of $$ on editing. 99% of the MTs love KS. If you'll just scroll down the page you'll see dozens of posts about them.
Probably not - I believe they are Indian run or Indian based company. nm
x
Go to their Indian website or other Indian websites
xx
article
Rochester Business Journal - August or Sept 2005. And it wasn't all 15 years ago.... charges still pending in 1999 -- but read the article for accurate information on the convictions and judge for yourself.
I saw that article too
They pay their MTs the equivalent of about $135/month US, which for the year is more than 3 times their national average of about $500/year US. My electric bill is over $135/month.
Here is the article
http://www.ajc.com/search/content/business/stories/2008/05/25/ga100transcend.html
If they delete this link, email me; I have the article saved.
many owned
they own many...they acquired 24 companies ...
they own dictaphone, escription, dragon, scan soft...
they are huge...
You do know what you just owned up to, right?
You said you went over someone's else's medical records. I could have no contact doing business with my husband's medical office until he put it in writing. When my elderly aunt needed assistance, unable to talk 1:1 with her medical office. I went to her doctor's office, asked them just to listen to me, make notes of what I was saying and they could take it from there to coordinate care for her and that was what was done. I did not have her permission in writing so I as her niece could not do, neither can I take care of my next of kin, that being my husband, without written permission.
Very interesting article.
Sadly, the wave of the future, I suppose. I'm glad to see some of the transcriptionists spoke up, but unfortunately, people who don't understand transcription are always the ones making the decisions! Thanks again for sharing.
This was a great article.
Thanks. 
did any other HISers see this article? sm
http://www.toledoblade.com/apps/pbcs.dll/article?AID=/20060408/BUSINESS03/604080390
I saw the article...AND the CEO's pay. Yowza. nm
x
Interesting article
In 2003, Indian employees, who were working on medical records for Ohio’s Heartland Information Services, threatened to release confidential records unless they received a cash payoff from the company.
http://blj.ucdavis.edu/article/604/#_ftn60
It's a slightly old article -
.
Right. That's what the article said, basically.
That all correct English is the same, wherever the country:
English in India may have a British hangover but by no means is it vastly different from American English or any other correct English for that matter.
She expects Indians working for American countries to have excellent English ... like hers. If only our visitor could write like that, we wouldn't be appalled.
what article?.....and why would I be disappointed?
nm
i looked at the article...
and it still does not clear up the line count issue for me at all. : (
Can you link this article?
I am interested in reading this and how they came up with their figures. I QA Indian reports, and maybe 5% of the MTs could pass a quality audit at 98%. I wonder what kind of guidelines they are using to get this 99% figure.
It is definitely going to India....big article
xx
Do you have Link to article? nm
nm
Here is the article - they do offshore
and seem mighty proud about it. LG states that about 15% of the work is outsourced to India (that was in May, 2008 - number more likely 35% by now), but that the clients are in the U.S. That was a strange quote, IMO.
http://www.ajc.com/search/content/business/stories/2008/05/25/ga100transcend.html
If this link disappears, email me. I saved the article.
Good article.
That's right — the Franchise Tax Board and IRS come after you and, at the very least,
disallow your related business deductions.
Yikes, only one more reason not to work for the companies that treat their ICs like employees.
Link to article
http://www.presstelegram.com/news/ci_12022094
CBay
The hospital I worked for contracted with CBay, closed the transcription department, and a few months later rehired some MTs back due to very poor quality. When posed with the question as to how much of their transcription is sent overseas, i.e., India, the recruiter replied "more than 50%."
CBay
Thanks for the info on CBay!
Sherri
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