CBAY OUTSOURCES!

• CBAY SYSTEMS - a warning - concerned MT
  • Transcription Matchmaker stopped working w/ Cbay - yep
  • CBAY is Indian owned - article in Baltimore - no name
  • And they have been that way since I worked for them back in 1999 or 2000! - Tiff
  • CBAY OUTSOURCES! - me
    • hosp/clinics send work to U.S. company - outsource - sent to another country - offshore - NM
    • offshores - no message
  • Don't you think this is pretty common? - another mt

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nm

What a horrible American attitude to have. Perfect sample of why we are all going downhill in a handbasket.

Thanks for the info on CBay!

Sherri

Does anyone have any info on CBay? Anyone every work there?

I was wonderng if anybody who works for CBay can tell me about the company from an employee's viewpoint.  I recently got a job offer but I don't know much about the company itself.  I know they own the majority share of MedQuist.  I also know they have an India corporate office along with the USA one.  Aside from this, I really don't know much about the company operations and don't find very much info reading the boards.    Thanks

Any current or former Cbay employees who can give me any info?  Good to their word?  Good/bad experiences?  Stay away/go for it? 

Thanks in advance!     

Where's everyone planning to go now that Cbay has laid off the rest of the editors?

I'm not a negative person, and I have received high marks with every company I've worked for - including CBay. My opinion on most companies is that one is good for some and not for others. But my experience with CBay was so appalling, that I want to share a word of warning.

CBay has good benefits and they pay for downtime, but the positives stop there and are totally overwhelmed by negatives. The team I was a part of waited for weeks to start our accounts, and we were expected to be patient. Only if you made a point of the fact that you had to leave your other employment to be ready to work for CBay did you receive any compensation. Imagine not being paid for several weeks! Be patient? But that's what happened. Some MTs were paid, and some were not.

And this really paints a picture of the overall working environment. If you were in the know, you could get by a little better than some. For instance, when a virus wiped out the system for about a day, a supervisor said we needed to move our schedules around to compensate. But if you were smart and talked with personel, you learned this was not necessary at all. Downtime should have been paid - period. Some MTs got that downtime and some did not. 

If you are a good MT and pride yourself in your work, you might think you would never get fired, but nothing could be further from the truth. They are very quick to fire people. 

Although my group's part in CBay was very small compared to how enormous the company is, all three supervisors were dishonest in some way, whether it dealt with downtime pay or something else. A couple of us who were better at transcription were often told privileged information and instructed to not tell anyone. Meanwhile, other girls would ask for this information, and the supervisor would say, I don't know. An organization with that type of game playing and dishonesty at the supervisory level should not be on anyone's list as a great place to work.

There is much more I could say, but my hope is to say enough to protect others from making the terrible mistake I did. Sweatshop does not even begin to describe how CBay degrades its MTs. They should truly be ashamed.