Bringing up my question on ProScript below

• Bringing up my question on ProScript below - sm
  • I tried to send you an e-mail, maybe it got lost (sm) - new at Proscript
    • Thanks for your input - sm
  • proscript - MED3
    • Thank you for the info... - sm

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Many years ago, when I worked in house for a local clinic, we had a Transcriptionist who had just graduated from a medical transcription course (I believe it was through the local community college since this was back in the early 1990s), and everytime this gal came across something she didn't know, she would ask the other transcriptionist or I how to spell it.  I truly think sometimes one of the BIGGEST problems is the fact that nowadays, people are not taught the proper way to spell or even how to research for that matter; for example not realizing that a spelling with an f sound could be spelled with a ph or Pf et cetra.

One classic example was a few years ago, and I was doing QA for a company and this company hired a friend of mine an older lady, who had decided to go into medical transcription and had completed a course.  Well, the company hired her on my recommendation and she called me one day, very upset and saying that she had received another email from a QA person, whom she felt was picking on her.  I asked her what the error was about and she stated that it was over the word chem as in chem-7 (which as an aside, I have NEVER abbreviated; always spelled it out as chemistry-7)  -- well anyway, my friend had typed it as Kem-7, so while I was on the phone with her I made her do a search, and what she came upon with the first hit was some rock band in a foreign country!!!!  This, is what I and older, more experienced transcriptionists get angry about is the fact that many people if they use the internet to do a search will use the first thing that comes to mind, rather than tryng to spell it several different ways to see if it fits in the PROPER context.  Sorry for this being too long.

I worked for MDI.  I loved MDI.  I have always known D to be someone of yes, integrity.  I don't believe her integrity flew out the window.  There is surely a lot we don't know.  And of course, D would not have been at liberty to discuss the coming merger before it happened.

D is a businesswoman.  The purpose of a business is to generate income.  She ran her company with honesty and integrity.  I can't say I wasn't suprised, shocked even, at what has happened.  But I have known D since the early 90s and I know she is a good person and truly cares about people.  I don't know how to reconcile that with what has happened other than to think there is more to the story than we know and that it is the decision that D needed to make at this time for whatever reason, whether it be to ensure a secure retirement, whether it was because she was no longer able to compete with offshoring and VR (I think this may be part of it because she had told me at one time they were having to cut line rates to compete with VR and offshoring) or whether she was just tired and ready to not be the one at the helm any longer.  Maybe it's her health, or her husband's health.  We just don't know. 

This whole thing does make me afraid for the future of medical transcription, because another thought I had was that D saw the writing on the wall and knew it was either make the leap now and profit from all her years of hard work, or end up losing it all when transcription becomes obsolete for the most part, or at least for those who don't use VR or offshoring.

Whatever the reasons, I choose to believe that D is still the person of integrity I have always known her to be.  I just choose to accept that there must be more to the story than I know.

I wish the best to D and to all MDIers.  I feel like an era has come to a close and it will never be the same again.  But I feel lucky to have been a part of Signal and MDI and to have known D.

I feel like we are on the Titanic and we just saw D either jump to safety or jump into shark-infested waters, we don't know which, and we don't know whether we should jump or cling to the boat - because MDI was the last lifeboat and now it's gone.

I just got off the phone with someone from Precyse and they have terrible communication and no flexibility.  She kept IMing another lady to ask questions.  Had to check with another person to see if I could do Monday through Friday.  Made it sound like she would really have to do some fancy talking to get that.  I had put in my info that I wanted to work from 6 am to 12 pm and she just read that as she was talking to me and said there was no way.  Told her that I am capable of doing full time line requirement in those hours and she said there had to be the hourly coverage there.

I was just not impressed at all.  She really did not seem like she knew what was going on, could have been a little more prepared for an interview.  I just wasted 10 minutes of my time! 

Sugestion - when MTs complain their account is too hard. Instead of giving them something easier and pushing hard work on more experience Mts, assign the complainer exclusively to hard account until they are competent. Only way to be fair to distribute. Everyplace I work the complainers get the easy accounts.

First, flamers, never mind, I'm not talking to you.

So we are all spread out but all of us know other MTs whether we work for the same company or not.  If everyone communicates with those they know and asks them to do the same, word will spread like wildfire and something really CAN be done.  Sitting around complaining and doing nothing accomplishes NOTHING.  As near as I can figure one MTSO is as good (or bad) as the next so they could all use an attitude adjustment.

Is it productive at all?  I think it is a VR and transcription mixture and may actually belong to MDI-FL.  Thanks! 

Anyone work for or have any information on ProScript???

I've never piled up the lines so easily.  My account has very few ESLs.  Email if you want to talk.

I applied to a company called Proscript months ago, and was told they would love to have me on-board in March, which was great for me as who wants to start new work during the holidays.  Now that it's almsot April, I thought I'd check back, but I'm confused:  I can't find the web site that had the phone number, only the one linked below.  Do they off-shore?  I thought the recruiter I spoke to said they definitely did not, but I also found this: 

GREGORY FAMIGLIO, MD, MBA

BUSINESS EXPERIENCE

May 1998-2002  PROSCRIPT DOCUMENTATION SERVICES   Sarasota, FLPrincipal owner. Start up Internet medical documentation and transcription company. National exposure.  High tech and customer oriented. Outsourced labor to India via internet. Evolved into www.copytalk.com.

This is the phone number for Proscript in Sarasota, Florida.  1.800.867.0428.  I worked there at one time.  I do not know what this other website is, whether they are changing or not.  Good luck.

If you work for Proscript, please contact me at my E-mail address.

Thanks

L. Craig

I just accepted a position with them; worked for them years ago when they were DDI, before the Q bought them out; nice people to work with, good pay and benefits; don't know what their accounts are like now but can't be any worse that this!

See message below.  Today is my last day with this company.  They are the BEST and NICEST people to work for, but their platform is the worst I have ever seen, and I have been in this business 30 years!  You will make more money to go to McDonald's to work!

I have worked almost 40 years as an acute hospital Tx/QA. I am highly respected and have always respected my employers, (hospital or service) until now. ProScript has turned from a friendly employee supported service into a company (in my opinion) of bottom-feeders. After working for them almost 5 years we discovered an error in my pay (I was an employee). I contacted them and the VPO called and said I would be paid within two weeks. Then one lie after another - six weeks later I had to file with the State of California to get my wages. My hours were cut (IMHO as a payback) to 29 a week forcing me to quit. I don't know about you - but, anyone who lies to me especially about my money is not trustworthy.   I could go on and on about the quality of work product and others but bottom line is they cannot be trusted!  I still believe a person's word is their bond.

I tested with them today and it was the best test I have ever gotten to take yet and believe me I have gotten a lot of tests

I tested with them today. It was the best test I have ever gotten by a company and BELIEVE ME I have tested with many!

Funny, I don't recall asking for advice.  But if I were looking to change jobs, Proscript would be the first place I'd call.

To clarify, I should have said in my first post, instead of wish I was still there, wish I had stayed there instead of dealing with some of the jackasses I've had to deal with since then.