Back-stab, manipulate - YES ! Dairy Queen material - NO !
Posted By: Try Flo's Diner ! on 2005-10-26
In Reply to: Well, goodie for you, Flo! I'd be happy if I was Dairy Queen drive-through material - and back-stabbed/manipulated myself into a
anon
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Well, goodie for you, Flo! I'd be happy if I was Dairy Queen drive-through material
job for which I'm no way qualified to be in too.
Congratulations! Glad you're happy!
The folks in India would stab us in the back in a heartbeat.
Example of how companies can and do manipulate
x
They can manipulate Editscript
Editscript can be manipulated by managers to give MTs certain speakers, certain clinics and certain work types, etc. My manager even as much as told me so. I believe they can manipulate line counts too by possibly deleting jobs and lines of course wth the jobs. I have mysteriously lost lines before. In fact, I began losing those lines on Editscript after getting well aquainted with the account and my line count had started to climb. Once I was even told that I had been overpaid by $150.00 and that much would be deducted from my next paycheck. I had already written down my line count and I expected to get exactly what I got paid. After being told I had been over paid, I checked my line count and it was short. No explanation other than manipulation on the management side. It is really not fair.
As far as I know, they cannot manipulate your line count.
However, I believe they can set it up as to how it will count, i.e. headers, footers, etc.
Even if some of them aren't harder to manipulate,
it's just assumed that they are. I've found that the few guys I worked with on-site in the past WERE fairly woman-like in their willingness to be manipulated and taken advantage of. Which is probably why they got into, and stuck with, MT in the first place. Those guys who won't stand for that sort of thing never got into MT at all. Which is probably about 99.999% of them.
The benefits to the MTSO for having at-home MTs is not only the savings of NOT having to run, maintain, insure, heat, cool, and clean a brick-and-mortar building for their workers, but more importantly, the physical and social ISOLATION of those workers by basically chaining them to their desks at home. The isolation makes it far easier for us to be lied to, intimidated, cheated and overworked because NO ONE ELSE SEES IT HAPPENING.
The internet, and forums like this one, have broken us out of that isolation to some degree, but obviously not enough of a degree for change to happen. It's likely that for every MT that knows of this, or other MT forums, there are 10 who don't.
Further compounding the trouble those of us who DO use online forums to communicate with each other have, is the fact that we all know the MTSO suits cruise these boards, and we have to be careful about what we say, and to not reveal our identities, or else we'd most likely find our little selves fired.
So to date, medical transcription, and the sweatshop conditions it's done under, is the healthcare industry's best-kept 'dirty little secret'.
Many companies manipulate the line count either with
headers or footers or some other way and blame it on the account/hospital. This is nothing new. The indians just caught on to it.
All programs can be manipulated.
My own personal opinion, I think that they are charging the client for the H/F and making the profit off of it, like other companies have done. This is nothing new in the MT industry, unfortunately!
I thought I had read in their material
before they took it off their website that they don't pay the MT until they get paid from their client. No way would I work for that type of pay plan.
Illegal Use of Confidential Material
Will the moderator please remove this posting? This is an unauthorized use of confidential email intended for the recipient of the addressed persons only. By refusing to remove this posting, and providing us with the name of the poster, we will have no option but to file a restraining order and request that this board be shut down. In addition, you are subject to a fine as well as liability damages.
Well, besides the outsourcing, they manipulate the line count for their benefit. nm.
nm.
Wow! I'm impressed. You NEVER have to use reference material? Amazing!
x
I received the test material and the information (sm)
If they offered employee status, I would be glad to test for them, but not IC status for $14 per hr.
She sounds like future SUIT material, to me.
nm
Hey Queen
NOPE, I'm NOT management, but if I was I sure would have better things to do then hang out on a message board reading all this mess. I'm just a lowly albeit satisfied home-based medical Transcriptionist who loves my job and the company I work for. Wonder why nobody else posts their first names on here?
Platform a bit slow, loads of material to know on each acct, they overhired
for the acct they put me on, so I sit and wait for work to roll in. They gave me a secondary acct, but again I wait. I think some are happy there, I might be if they didn't overhire and they beefed up their platform to move a little quicker.
question to OP queen
I am assuming since you are on the Medquist board you work for Medquist and make that much? I'm assuming because of your name your specialty is operative reports, my favorite report type to transcribe are op reports. I was just wondering, it is encouraging to hear that, but even if not for Medquist, just to be in the field and to be able to make that much. I certainly don't make that much now, but hope to.
Queen Coal?
Is that the royal we? Who are you speaking for, other than yourself?
If you don't like the thread, just don't read it. I don't like the use of names, either, I don't feel it's appropriate, but until free speech is repealed she has the right. And if the moderators feel it's inappropriate, they have the right to remove it.
If this isn't management, I'm Queen of
xx
Flo the Fertility Queen has spoken
.
I agree -- drama queen of the century (sm)
Not only that, check with your accountant. She claims the MTs are ICs but subjects them to so many rules/regulations, provides the software (no need as just Word would do fine), etc. My state's department of labor is investigating, and I also filled out that IRS form to get a determination, but my accountant says there's no question she was treating people like employees but not paying the taxes, etc. Too bad -- Stanford was fun work, even if it was only clinic work.
Well, Cleopatra queen of denial - ever occur to you that if someone
this industry has gone down the toilet and there are so few companies worth even working for these days? You're amazingly misguided, but whatever gets you through.
Thank you for your commentary, Cleopatra Queen of Denial
The sky may not be falling but what is falling is the bottom out of this business.
Outta here while I still have time to get an education and move on.
I wish you the best of luck.
Are you the cliche queen, lol. Read between line,
we
Since you are the queen of perfection, I shouldn't have to point out it is catastrophe. nm
To the SpellCheck Queen and Grammar Police...Sorry for the errors. I sent it before proofing.
 I know it's a MT no-no.
I worked in QA for Transcending back in 2000-2001. They were paying hourly back then. SM
The accounts weren't too horribly bad. The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production. When I first started, the quota was something like 30 reports a day. We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest. Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day. Then, they started counting lines. Which was fine because they were still paying hourly.
Next, there was an MT who used VR software because she was blind - yes blind. Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense. Then, we are told only check the blanks. I wasn't comfortable with that and I continued to completely proof every word. Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota. I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on. When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards. Next thing you know, rumors abounded about changing the QA staff to being paid on production. So I left.
There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production. I also am not comfortable with the job of QA being thought of as a blank filler. There is much more to the QA profession than just simply filling in blanks.
I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there. Maybe there was a enough protest that they didn't change from hourly.
Good luck to you!
Phoenix Medcom- Another apply a few months back, ask to take a test and never heard back??
I applied a month or two ago, received an email from someone asking if I would take a test and said she was getting ready to go on vacation for a week, so I hurried and immediately and told her I'd love to take the test. I never heard back. I waiting thinking she went on vacation and would contact me when she got back to do the test but nothing...very strange..Just wondered if this happened to anyone else.
Has everyone heard back from Keystrokes yet regarding the email we received a while back?
Just wandering why I haven't heard any response yet.
I sent them an email back in August and never heard back sm
Is this company on Long Island? I checked out their website and even tried calling once. Were you successful in contacting them? All i know is that the company is owned by some doctors.
Hopefully, you will hear back. Unfortunately, I immediately heard back from MD-IT
but somehow with over 16 years of experience, I blew the test. I was soooo disappoionted and yet pretty stunned. I am by no means perfect but I haven't flunked a test in years. I expected it in my early years but not this far down the road. I was so confident and they will not tell you which part you did not pass and why so it really just blew my mind. I must have been in shock for like two hours after I got the email. Oh well, someone will want me....hopefully. I was thinking about OSi but I don't think I could take another rejection if I never heard back.
I had the same thing happen, went back to MQ, went back to KS and could not be sm
happier. I am on a different account then the first time and it is as if it is a different company. I have a great lead who leaves us alone most of the time but is there when I need her. It showed me that you can have a different experience within the same company.
I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time. I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.
Not all change is bad. This is one company that has changed for the better.
I was reading about the back up help. I would like also to have some back up work.
 I am not getting anywhere near 12,000 lines this go around. My goal is 12,000 lines each pay period.
Back away from the hoops!! Back away!
I worked for them about 6 months - same mess to get hired - FBI check is right! It was unreal. I was so excited, though - they promised me the moon, and I really thought I had found my new home after centuries with that other company who shall not be named. What a disappointment, to say the least. All around horrible experience, and I would NEVER recommend them. Certainly they were not worth the hoops at all. Total waste of effort.
Back to ya!
--
Thanks for getting back with me!
x
Has anyone gone back
to Transcend after receiving letter asking you to come back? If so, how are things this time around?
I'm not looking for a pat on the back and
I know it is like that everywhere but I'm sick and tired of cleaning up after this person, getting phone calls begging me to fix this or that because they can't count on this other MT; I mean the list goes on and on. I know that in this field flexibility is everything but I'm also not bending over and taking it anymore, I'm flexed out!
They got back to where
Get off of her back!
This was a simple question. If you don't have the answer, don't post. No get in the shower!
Wanna play?
We can BACK IT UP
As a Medquist or MQ employee, and I have seen many on this board, we have legitimate complaints about what has been going on.
The REAL FACT here is that many of our offices are closing or have closed, we have been transferred to the Amherst office, we have no work, no one wants to discuss it and many other issues. There are problems and this is a FACT.
RUN and don't look back.
They are BY FAR the worst company to work for. Pay, even though it is direct deposit, was never on time. Sure, they offered to pay for you overdraft fees, but it took forever to actually get your pay. And they would never tell you in advance that it was going to be late so you could avoid the problems. Plus, they had horrible supervisors that did not know what they were doing. Always were IM you and causing you to lose time while wanting to chit-chat....They had some good accounts but lost them due to being unprofessional and other reasons that I do not know. Stay away! Horrible place!
RUN and don't look back!!!!..sm
I was an employee with them. I can sum it up. If you don't mind not knowing when you are going to receive your payday (even though it is direct deposit) then they are a great company. Honestly, they are horrible. They are the most unprofessional company I have EVER seen and been employed by. It was not just one instance of pay arriving late, but I quit at the third time in a row. And they did not warn you ahead of time....they mentioned it the DAY that you were supposed to be getting your payday, and they did not do that until so many people raised such a stink over it! Plus, the so-called supervisors are a joke. They do not know what they are doing and are the most foul-mouthed individuals I have ever seen. PLUS, they keep IM you ever few minutes to where you cannot get your work done. They had an EXCELLENT account and lost it due to so much unprofessionalism because they could not get their act together. Please, run and don't look back...otherwise, you will just be looking for your paycheck that doesn't arrive until weeks later....
Well, they can come back now!
This is a message on the main page...
MTStars has been staunchly against the offshoring of American Private Health Information, but realizes that MTStars must evolve with the ever changing views of conducting business in the global economy. The hands of time cannot be turned back on the widespread transfer of information globally and as of January 1, 2006, MTStars opened itself up to include the global environment.
Back up help.
If anyone is interested, I have an oral surgery account that I need back-up help with every once in a while. This will be p.r.n. Very easy. 0.07/65-character line with spaces. Will need wave file player and MS Word.
Back-up help
I would be interested in helping you out when you need it? Would you be interested in helping me? I need back up help for a clinic account (2 docs) on occasion also. Do you happen to have a call-in line of some type?
Sue
Exactly! We should be the ones doing the back-
ground checks on some of these companies, right? Unbelievable! Just such a total waste of time, $$, and real ego killers some of these outfits. Its a shame...
Would never go back there
nm
Me too, went back into QA.
Unfortunately though many other recruiters are not MTs, makes sense right? LOL
I came back
I thought the grass was greener, but it was not. I left because I thought a little higher line rate would help my situation. The work was not steady so the higher line rate meant nothing. I called my Medware team leader and since I left on good terms they hired me back and I am so thankful. I like working afternoons so I have the morning to get things done around the house.
RUN AND NEVER LOOK BACK!
I, unfortunately, had the worst experience of my MT career working for Focus for just over a month. They drove me insane, so I quit after only a few weeks. Someone else said that they only talked to one American person the whole time they worked there, and the same goes for me, and that was someone in HR at their office in Massachusetts. Their tech support, QA and account managers are the worst. You can never understand a word they are saying. I even got yelled at one time by one of the techs in India because I was disturbing his work by asking for help when their software locked up my entire computer and I completely lost a 5 page report and never got it back. They kept telling me that my quality was below par, yet at any other company I have always been between 98 and 100%. In fact, the company that I started working for after I quit Focus (and I am still at) took my off full review a month early because I was doing so well. They will belittle any American MT and make you think that you are the worst they have ever seen.
They got back with me the same day, but
I still wouldn't recommend them. They represent some of the same companies that post ads here and the $$ is no different, so you basically just end up testing twice, whereas you can contact the company yourself and test only once.
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