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Serving Over 20,000 US Medical Transcriptionists

Asked for a raise; no answer in a month

Posted By: landroverlady on 2009-10-05
In Reply to:

I don't know what to do and thought someone's expertise could help me.   I have been at my company over a year.   I am the primary Transcriptionist on the account and keep it afloat.   When others don't get their work done they call on me and I do their work also.  Extra work, I do it.   I asked for a raise 4 weeks ago and I am getting the run around.  I keep being sent to another person, another person, now this person knows, no now back to that person, etc.   I just want an answer!!!  I feel like I am pestering them now but I feel I deserve an answer either way.  What more can I do?    I sent 2 emails last week and have had no response now.  


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Have you asked for a raise?
I was hired at a rate higher than 8 CPL, maybe you should ask for more.
about a $50 a month raise sm
So just say you do 1000 lines a day at 8.5 that would be $85. a day. Not good. Eight hour day $10.62 hour for the skill expected

So say now 08.75 1000 lines/day would be $87.50 a day, still not good for the skill expected.

So got 12.50 a week or $50.00 a month raise.

If you can do it, look around for higher rate, work both jobs until feel secure. I would not just up and quit.
What I was told when I asked for a raise - sm
We are not offering raises at this time, but if you want to make more you can type more lines.  Gee, now why didn't I think of that???
It was like getting a $600+ month a raise. No joke. nm
xx
Doesn't hurt to ask...I asked and got a raise...
good luck
I have been 1 year and asked for raise, no luck
I have been on very difficult accounts heavy ESL acute care in 6 or 7 different hospitals and they won't give me a raise. And the proficiency reports they publish show those working on one account at one surgical center making 300+ lines an hour and us with the ESL at 6 or 7 hospitals struggling to get 150!! Just not fair!
Been here a long time. If you asked me a month ago, I would have said yes. sm
Now, I would have to say no. Policies are changing and it is far from being fair to the MTs or Editors for that matter. I wish you the best, but you can find better than this company (with the way it is now). It seems a bunch of lunatics have taken over who know absolutely nothing about the MT world. Really sad....been happy here for while but no more.
Someone below asked why no posts about KS lately? I can answer for me at least. sm

I used to post on here as a cheerleader for KS but was always bashed so I stopped posting.  I went to the owner of the company about the bashing, and she responded that while she used to get upset by this board and others like it, she stopped paying attention to it and decided that if someone had a decision to make, they would make that decision based on facts, not on an anonymous board.  She advised that I not take it personally, but I still did. 


About 15 months ago, another company contacted me and promised the moon.  I asked KS to match it, and they would not, so I left.  I became one of the nay say'ers thinking that they did not care enough to make a valuable employee stay and still did not have insurance that was affordable.


Fast forward a year.  The company I left for did not live up to any promises.  I applied for, was hired at and worked for a month or two or even three for five more companies in 10 months.


Last December, I decided to swallow my pride and go to the owner of Keystrokes to ask if I could come back.  She sent me to the recruiter who made me reapply, send my resume, answer the question sheet and take the test.  She then offered me my position back on a different account and my same pay rate.  I jumped on it and have not regretted it for one second.


I love my job, love Keystrokes and plan on staying for a very long time. The grass is NOT greener on the other side!


I asked this the other day on another post - didn't get an answer
xx
Short answer - about a month. There are a lot of tools that sm
you can use. Talk to your lead about SH and other ways to increase your speed on there. Once you are used to it, you will actually like it!
Think they're Integrated Document Solutions. Someone asked about them last month. nm
s
Your post doesn't answer the question I asked.

You said you LIKE to pay your bills, you have a good rapport with your supervisor, you're flexible.  Does "you're flexible" mean that you work in addition to your 8-hour shift when the work load is low to make your 20K lines per pay period? 


I asked for Transolutions Administration to answer this question.
/
Hey, Donna D. asked a question and I gave an answer...
so why don't you smite Donna D. for keeping the thread going. 
That is MTSO PR b.s. A raise is a raise in line rate. A bonus or incentive is just that. NOT sm

a raise.


Asking for a raise isn't going to do it. There is a policy for raise increases.
nm
TT management does not answer questions that you ask them; only answer those they want to answer.

I know, work for a long time and tried asking questions, but they just beat around the bush and don't answer the true question that you presented to them.


Maybe it is kite flying weather where you are !!!


When they called me and I asked them if they offshored, they asked me why that was my business!
xx
I was told several new accts are coming on this month and also next month, so
I'm not worrying.
Pay period goes from 1st of the month to the 15th, then 16th to the end of the month. sm

So, I guess you could maybe get by with less than 1000 a day, although the incentive tier would make it worth your while to do a bit more.  I am using ExText, and yes, I find it easy to use, but then I used it for a year with another company.  I think their other platform is Mongoose, and I know nothing about that, so really cannot say.


Yes, they are hiring now.  In fact, there is a $500 sign-on bonus.  I think it is all just acute care.  I'm sure they would love to have someone with your experience.  Rhonda Durham is the recruiter.  I am sure she could answer any of your questions.  I am happy to help too, if I can, but I am relatively new.  The account I am working on is mostly psych, it seems, and I am loving it.


Another nice thing, their benefits start after 60 days, not 90 like most.


Good luck to you.


TransHealth starts 1st day of month after month SM
you start, BC/BS, good rate on single, don't know about family premium.
Last month was slow on my account..but this month (sm)
we've been swamped...
The new insurance is very reasonable. I pay $200/month and they pay $200/month. sm
Unfortunately, I have had to use it a lot since it changed and I am very happy. They have covered everything.

The insurance is actually $80 cheaper per month than I paid at the local hospital, which is a large employer.


I can answer that question with a simple answer!
Strengths - none.
Weakness - all.
Sad but true. You're asked to work NOW, then asked to stop NOW, then go again and then stop
If you dont get off the minute the hospital asks, even if you have no idea that they have requested that your to be off, then the hospital MTs steal your work right out of your queue and I mean reports you have already done. I dont understand the concept of having a contract with a hospital and then having to fight for work with the hospital MTs. We should have guaranteed work during our shift and enough of the the hospital wants you to help right now and then a few hours later they want us to stop working as the work is too low. It is crazy and I couldnt work like that so I had to quit.
How do you get a raise with MQ?
So, how do you get raises without asking?  Yearly?  I did not get a raise since 1998 and asked two years ago.  I got less than a fourth of a penny more per line.  I dont like DQS.  We dont get paid for the demographics screen, yet most of my doctors do not fill the screen in or they put in the wrong MR#.  So I can spend up to three minutes each report trying to decipher what name the doctor is stating or spelling and then search for the name.  If you figure three minutes per report, 40 or so reports a day.  That is money I deserve but am not getting.  For pete sake, we dont get paid for downtime researching words, lab results, medications, the least they can do is pay for the demographics screen.
MQ raise
Dittos,have been with MQ 9 years and no raise. After DQS, line count fell dramatically, so no more quarterly bonuses. They are a bunch of scoundrels that are taking advantage of their employees.
RE: How do you get a raise with MQ?
Everything your complain about in your post is a part of your job. You are supposed to verify, transcribe a report accurately. That should include the patient's name, medications, laboratory values, etc. Have you ever read the job description of a transcriptionist?
You must be one of those that got a raise or
got a decent account with a team leader that is available.  This company offers no way of advancing into any kind of management, no way to change accounts, nasty teamleaders, no raises, no communication, and just gives a lot of hot air promises that never happen.  The biggest change since Transcend took over is that there are no more bonuses which was the best part of the company. 
What should I do about a raise?

I have been working for Spheris for a year and started at 5.5 cpl and after 6 months went to Level-1 only making 6.5 cpl.  I am still having to work crazy hours to make decent pay.  Has anyone from Spheris ever asked for a raise and actually received one without jumping through hoops and switching accounts.  The only way to get an extra cent raise is to be trained on 2 different accounts until they are learned and then get an extra cent.  Has anyone ever just asked for a raise??  I would like to make 8 cpl preferably, but would be happy with the 1 cnt raise.  I have a feeling they won't do that.


I tested for Transcend Services and passed their testing and was only offered 7 cpl to start which is only a 0.5 difference.  So, of course I turned that down.  Anyone have any advice? 


When, if ever, should a MT ask for a raise?
Been with the company for almost a year.  I have acquired three private accounts through them. When should I ask, if ever, for a raise? Wait until the one year mark?  If so, what is the best way of going about it?  Has anyone ever gotten a raise from their company? I am an MT with over 14+ years experience, get paid decent, but absolutely NO BENEFITS...tia
raise
I haven't had one either and its been 8 years and a large company.  I'm sure they have perks
raise

ha ha.  The way it goes in this industry is  --great news!  We have new software!  You have to double your output for a cut in pay.  Doesn't go that way in upper management does it.  If a CEO doubles the output he gets a raise -- we are lucky to get new software that requires we double our output, working just as hard, for less money. Wake up. The middle class is disappearing.  It's time to get involved in democracy again, people.


 


 


WE NEED A RAISE!!!!! nm
nm
Raise to what? 5-1/2 cpl?
x
RE: Raise to what?
It does start at 5 cpl because we've been burned by MTs that said they were highly experienced and then their work did not show that and/or they were extremely unreliable. This is just a 'probationary' phase while the MT gets to show us what she can do, we can show what a great company we are and then it does go up. That can be negotiable and it is dependent on how well the MT does. If she is unreliable and does not get out of QA after working on the account or accounts after several months, why should we pay more? We're a small company,not a national and we do not rake in the big bucks. We have MTs that have been with us for years because they are treated fairly and we do remember that things come up and do not threaten you with being let go because a family member got sick. Thanks for all of those that responded and we will be notifying those that we have chosen soon.
WOW a RAISE
I have NEVER gotten a raise in my 10 years of transcribing. So your 0.25% sounds nice.
Raise...
I got 3 with the first company I worked at home with. I worked 5 years for them and didn't get a raise the last 2. I also got a raise with the 2nd company I worked with. I was only there a little over a year. The 3rd and current company I have not been with long enough to ask for a raise. Good luck!
Raise?
How long have you been there? I was thinking of asking for a raise but was told they do not give raises! Hmmmmmmmmm!!!!!
raise
I agree - start with your liason - send an email outlining why you should get a raise and ask her to forward it as appropriate.
Raise
Basically, I was just wasting too much time and fooling myself about how many hours I was actually working. I had convinced myself that it was a good thing to take mental breaks, while I was working, going to message boards like this one or other web sites. I also discovered I wasn't really working full time, and I thought I was. I started tracking my hours more closely, and when I actually worked 8 hours a day, of course my production went up significantly. I THOUGHT I was working close to 8 hours a day, but now I think it must have been more like 6-1/2 or 7 (I have a flexible schedule). My new rule now is to really work during work time and work a full shift. It's made a big difference. I honestly didn't realize how off track I had gotten and how it was hurting my line count.
You really don't think no one is getting a raise??
or paid what they should now?? I completely disagree and don't think you can validate that statement. Just sure ain't MTs. You don't think the MTSO management, for instance, are getting their raises or are paid well? Think part of the MT problem is related exactly to that perhaps.
pay raise
I posted a message last night on the main board and it got deleted, so I'm posting here.  I have been in transcription for 10 years.  I have been working the past 2 years with a certain company.  I asked for a raise and went from .085 to .0875.  I felt like I got slapped in the face.  I work my scheduled hours without taking a lot of time off, meet and exceed the minimum line requirements, had a 98% on QA, work extra when asked, and after 2 YEARS all I get is a .0025 raise???!!!!  I'm thankful that I got a raise at all, but this is ridiculous.  It's offensive actually.  It makes me feel like I'm not valued at all.  I was hoping to at least get .09.  Am I overreacting? Should I jump ship and try to find something better?  I'm afraid to gripe about it to the company as I'm a single mom of 2 and don't want to lose my job.  Any advice?
Raise
I have asked for a raise and my ROM even asked for a raise for me but was told I am at the top of the scale.  There are no raises.
FORGET THE RAISE
Was there 2 years and asked, did not receive!!!  Worked LOTS of HOURS and holidays and weekends for them (still kicking myself).  I am glad Focus is working out for you.  You would have to be in the minority though.  Communication is TERRIBLE.  If you are F/T and a real producer, you are constantly emailed, IM'd and even called while you are out shopping after a long day to Please log back in even as an IC!!!  Their cpl is not good at all but couple that with the way they count their lines (very questionable), you cannot survive on their cpl pay. 
self-employed getting a raise
But with MT it's a little bit of a sticky wicket. We are self employed, BUT if we are working as an IC for a company we are really at their mercy, and I'm sure, as some above posters mentioned, the companies we work for are getting raises from their clients, so one would think that $$ would naturally be passed on down. Of course, we can ask for a raise, but they can say no, and then what? If we are happy with the company we are with do we just suck it up and hope for a raise tomorrow/next year? In my opinion, if we've got the experience under our belt, turn in consistently quality work, and our company is constantly praising us, seems to me they should do the offering of a raise. But unfortunately that just is not happening.
RAISE YOUR HANDS PLEASE
Those of you who fit the description previous mentioned of companies that remain in the USA and truly respect US hardworking MTs, please identify yourselves so we will ALL know who you are!
Is is ever appropriate for an MT to request a raise?

Would anyone who has requested a raise be willing to share their experience with me?  How long were you with the company before you asked for a raise?  Were you an IC or an employee?  What was your company's response in general?  If you were granted a raise, what was considered before it was given to you?  Time in?  Quality of work?  Production?  Attitude/flexibility?  Coming up on my 1 year anniversary an IC and would like to ask for 0.05 cent/line raise, but don't know if I should even consider doing so.  Would not want the company to lower their opinion of me/punish me for asking.  Your kind, and most importantly, nonsarcastic responses are greatly appreciated.  This is a sincere post.


Congrats on your raise

I am happy to see someone get a raise for a change even though it should have been more that what they gave.


I currently work for Spheris and it seems nobody ever gets a raise no matter what.  


They promised you a raise already? Or is that
not what you meant? I just find that surprising. Is the pay good? Do you have enough work on 1 account? Is it internet? Wondering if I should check them out.
They promised you a raise already? Or is that
not what you meant? I just find that surprising. Is the pay good? Do you have enough work on 1 account? Is it internet? Wondering if I should check them out.