As part of the transition team
Posted By: smsquared on 2009-09-15
In Reply to: as part of the MDI to Transcend team, - sm
you should be concerned. There are lots of MDIers with no work, too. WHERE is it all going?
Complete Discussion Below:  marks the location of current message within thread
The messages you are viewing
are archived/old.
To view latest messages and participate in discussions, select
the boards given in left menu
Other related messages found in our database
Got to be part of the TEAM!! - lol
NM
as part of the MDI to Transcend team,
can you tell me about how long you've worked for Transcend? Do they know you've been unable to make your lines due to lack of work? I'm really getting concerned hearing this.
Too bad they got rid of Indian team leads. My US team lead is the worst.
opppss meant purple team, not red team.
Sorry, I meant the purple team.
I'm in a transition from one to another...sm
so now only work for 2. My full-time and my part-time. I don't like giving up a sure thing until I have time to try out the new job and their platform. Once I am sure things are okay I then give notice and move on. Since becoming an MT I have always had to have 2 jobs, just because you never know if you are going to have work, downtime, etc. It has been a crazy two weeks trying to float all 3, but as of this week that is over. Yea.
Transition
I printed off my account specifics and the style guide and highlighted the important points, then reviewed it several times. I also pasted the style guide into MS Word and usually keep it up in the background while I'm working. The style guide and specifics for accounts can be accessed within Bayscribe as well. Bayscribe isn't hard to learn. It is missing a few features I'd like to have, but also has some features my other platform didn't.
I also use post-it notes to help me remember key formatting details, etc.
I had problems with my Expander transfer as well, possibly because I had entire reports in my old expansions and it just didn't transfer well, and ended up rebuilding my Expanders on my own, which did take a little time. Like the other poster said, I do know several people who had no problems with the expansion transfer, and tech support will help you with this.
Change is always scary, but I think you will be pleasantly surprised at the amount of support you'll receive from MDI.
Regarding MDI-MD and transition to VR
Yeah, it's a big change; however, it's called keeping up with the times. We're in the 21st century, the age of technology. As much as I enjoy standard transcription, I've done VR on a decent system, made decent money with it, and don't mind it.
MDI-MD resisted this as long as they could, until it no longer became practical what with every decent-sized account switching over to it. I knew it was a matter of time before MDI-MD really had no alternative, short of potentially losing many large accounts, to make the transition.
It's called progress. It's called keeping up with the times. *Shrug* I'm going to put on my 'big girl panties' and deal with it.
MDI-MD is a wonderful company with which to work. I've no doubt they will make this transition as seamless and pain-free for everyone involved, from the client to the MTs. They have a great reputation because they've EARNED it.
The way I see it, either suck it up and accept it and do your best with the transition, or start applying to other MTSOs that have no voice recognition.
But be prepared. Eventually everyone will be utilizing one VR system or another, so it's better to learn it now with a great team like the people at MDI-MD than wait until you're possibly stuck at another company that perhaps isn't so great and you're without a life jacket to drown.
Flame me if you wish. I intend to progress with the times rather than become expendable.
There's isn't a transition....
It's so funny because I worked in a hospital for 17 years and did anything and everything that came across. I landed two clinic accounts on my own simply because the doctors knew I did a good job. It's that simple. There is no clinic vs acute care. Clinic is just usually shorter files and the headings are a little different. Clinic is usually in letter format, but the terminology is all of the same across the board. Acute care can be many different dictators where clinic is whoever happens to be in that practice. It is basically all the same.
What is it like to transition to VR at TT
Does your pay decrease much at first, even with the training pay... what can be expected regarding short-term impact, and then long-term impact. Need to know from people who have already gone through this process, or are going through it now. Have to make some major financial decisions and need some reality check. If it is all good and no worry on finances, great... if pay decreases immediately, need to make some adjustments ASAP. Serious answers only please, this is a sensitive topic and a very important question to me and my family. Thanks in advance.
MT in transition
I have worked as both an IC and employee since 1968. (I'm an old grandma.) The smartest thing you can do is see a CPA before you switch to IC. S/he can give you information you need. Before you think you cannot afford a CPA, I say, you cannot afford NOT to see one to get set up. They can set things up so you get maximum tax advantage, etc. and so that you run your business like a business, which is what you will be if you are an IC. I consult with my CPA once a year and it has saved me enough to pay the CPA fees and have bucks left over. I personally would not IC it for under 11 cpl (which was what I was getting at MDI). Am now an employee for about 1 cent under that, but have terrific bennies package that more than makes up for it, not to mention lack of the ESLs. Make a list of the specific questions you have, book a session with a CPA (you want one who specializes in small business, not someone who is the accountant for huge corporations), and he or she can set you up. I wish you the very best of luck.
not a difficult transition
Having trained MTs from DQS to ExText I can safely tell you that it is not a difficult transition. There are many similarities and it is doable. Never be afraid to take a leap of faith, it could change your life. It changed mine.
They're in transition
Some are still on DOS, and some have been converted to their internet platform called Apex. It's a platform developed by Transolutions. I'll be on it in the next few weeks, so I can't give any first-hand feedback. DOS has been good to me (although it's very archaic), but I'm looking forward to the change. Otherwise, they're a great company to work for.
major transition
I just stopped working for them a couple of months ago and there is a lot going on. It is true that a lot of American QAs lost their jobs, but now the Indian team leads are losing their jobs and they are bringing in all American tead leads and management. I do not believe they are headed for bankruptcy, but just going through a major transition.
Can I transition successfully from
My rad account has left. I typed ER H&Ps several years ago. Medical Records I did 20 years ago. I am being given opportunity to go to account that is H&Ps, OPs, DSs, and everything else, it appears. My pay for the last five years was based on exam.
I will be going to per line, though the amount was not mentioned. It is my concern I may not be able to do enough work to keep my job (as I will be spending so much time acquainting myself with the phrases via internet searches) and as a consequence, have a considerable decrease in income.
How difficult is acute care, I guess is my question. I would hate to fail at this point in my old age.
Thank you.
Gotta transition
It sounds like they are just setting up the transition to EMR. In theory there isn't much work that needs to be done except you don't have to print the reports and put them in a physical chart. This sounds like you are helping the company put all their old records into the EMR and get the new ones up and running...phrases like: cross training of new staff assigned and work with EMR implementation team with suggestions or changes; indicate you are helping them transition. It will be interesting to see how the MT job changes as EMR is more implemented - I'm scared as it is how VR is completely ruining the job!!
Transition to acute care
Is there anyone out there has transitioned from radiology to acute care transcription?
I was hired by a company (I won't name) recruiter and was told that the account manager would be aware that I had not done acute care in a while and help me with the transition. I typed maybe 5-6 reports after 4 hours training on a platform I had never used before. Because I made mistakes on those 5 reports, I got scathing emails from the account manager and she wouldn't send me any more work and virtually fired me!!! I sent her an email telling her how there was some kind of misunderstanding!!! I thought there would be a period of training and positive feedback to help!!! Formatting was the only mistakes I made, no major grammatical or spelling errors!! Anyway, the recruiter finally answered my email and wanted me to call her...I feel so burnt I don't know if I want to fool with this company again. Opinions??? Anyone else have this happen???
I started the transition to KS before "mass exodus" sm
but just before and it sometimes required a bit of a wait before I got answers to certain things or equipment that I was supposed to get, etc. and sometimes it only happened after a follow-up email or call. However, I would usually get a pretty quick response from the followup. I don't know how big the staff is but I picture it as maybe medium-sized and I thought they were doing an excellent job of covering for each other during the move, vacations, and I believe someone even left the company. It is a 180-degree difference from what I had been used to with the Mega company I left.
I'm having a hard time believing the MDI-FL transition
was all that smooth. From the looks of it, there were lots of problems and people from MDI-FL felt the same way the current MDIers do.
http://forum.mtstars.com/company/v/1/32857.html
http://forum.mtstars.com/company/v/1/23136.html
http://forum.mtstars.com/company/v/1/23058.html
http://forum.mtstars.com/company/v/1/35759.html
If this is what
We will be adding that feature back, we are just in transition of migrating over to our newer
version of the forum software. We appreciate your patience.
OH - I thought part transcription, part escription, but don't know for sure
nm
They no longer hire part-time and may be eliminating part-time employees within the next 6 months.
They are going to have those that are PT go FT if possible. Some accounts require 1 weekend day, but not all. Most transcriptionists have 1 account with 1 back-up account. I know that they are hiring for hospital accounts in medical records and radiology right now.
No PTO for part-time. Not sure if you can work part-time or not since recent rule change. sm
You do pay a deposit for their equipment.
There is a part-time and a flexible part-time, just left there and they offered
me both. Flexible, however, is more or less when they need you (I.e. weekends), part-time is fixed hours.
Do they have a US team? Or
should I start looking?? They have never mentioned anything about dropping the US team, but I would bet they would do it in a heartbeat - I guess that's why they are known as heartless.
There is still a QA team.
The team leaders to the document completion.
BEST team
KS used to have people that just did that without a name. There was a gal who did our hospital and we could not have her permanently. What we settled for was not even close to what we wanted. The whole idea is very midleading.
ER Team
Yes, they asked me for either a Sun-Thur or Tue-Sat for daytime hours. Afternoon and late evenings could be Mon-Fri.
Same team
I worked for OSi for the CURRENT QA manager and most of the current team were there the entire time, except for new people who were hired as the company expanded. Most everyone was excellent to work with - a great team atmosphere. Working as an OSi QA is not easy, and I liken it to teaching - you do way more than you are expected to do because you LIKE to, and you get paid way less than you are worth, because you like doing what you do. But I think that's true of any job you do that you love.
What Team Were You On
What team where you one there? I currently work for them and have had none of the trouble that you had. I am sure it all would vary from team to team.
A-Team
What about blanks? Do they count against you? What about ESLs? Are they difficult? Thanks for your info!
Red team
If you are on the red team, you have a fantastic supervisor provided she is still there. I absolutely loved her!!! She will definitely go out of her way to make your experience as pleasant as possible. She did for me, and she was the main reason I ended up staying. Unpleasant note: This is the team I had the unpleasant QA person. Good luck again!
By the way, I bet we are on the same team.
I will be using ExText too and I love that platform! Take care and I meant to say congratulations to you too!
Team Leaders
And all the GOOD team leaders who really communicated well and cared about the rest of us left! HMMM wonder why?
Team Leaders
I have to agree completely. The only really good team leader that MDI had was Shannon. She was always available, was always there to help, and actually cared about each individual person there. If you had a problem, she was there to take care of it or she would find someone who could. I guess she finally got fed up with MDI too because she left, which is a shame because she was the only one there that actually had a heart! We miss you Shannon!!
She said they were doing away with all ICs - I have no facts for you. You should ask your team
x
MDI-FL-team leaders?
Trying 2 learn about these team leaders. Anybody know anything?
MDI-FL-TEAM LEADERS
I work for MDI and I love my team leader. I have actually more than one team leader, if I switch to my secondary account. They are both very helpful in providing me with anything I need, and I also notice they are available to me at any time for help. Don't know about redheads, blondes or brunettes, as I have not meant them, but I can ask what color their hair is, although not sure how that would help anything. Anyway, I think they are the geatest - a lot more help than I have ever gotten anywhere! I'm thrilled!
MDI team leaders
Marianne, I agree with you. I have never been happier at any company I have worked for, as far as the help I receive and the flexibility in my scheduling.
Another happy MDI-ER!!!
MDI team leaders
I just want to tell anyone who will listen, this is the most structured environment I have worked in for a while. I too did not know what to expect, having worked at other places. This team leader thing sure was a great idea. You have one person to deal with who is always available to you for anything you need. You don't have to worry about who to go to, and if you do, your team leader guides you in the right direction. I am so glad I made the move to MDI - finally a company who cares!!
And I am joining the KS Team on
Halloween!!! Yippee. Goodbye MQ, I'm coming back to KS, where I should have never left. They are the best and in no time they will be better still. I can't wait!
Sorry, should have been team player. nm
x
My team leader is the best. She
keeps us informed, always available, and provides more help than any company I have ever worked for.
This is not what the KS team is at all but it also has not started
yet. It is going to be radiology only from what I understand and only for vacation coverage and heavy volume for hospitals, not every day, so it will pay very high.
Medware ER team
Me too, on the ER team. I think we are about to start a new Hospital in June.
I use Merit on the ER team
nm
As a former OSi team lead.....
I will say that the main reason I left the company is because I knew it was not right to ask people to work extra when they could not report it on their time sheets. And, yes, an account coordinator, has definitely recently asked people to work extra but not report it. This has been going on a long time. Time should be recorded as time actually working not what you put on a time sheet. That is ridiculous. The majority of my MT's did work extra but did they get paid overtime? No! This is SO not right!!!  ');>
she did it while a team lead too
/
They really are the best management team (sm)
Believe me, I previously came from a doozy of a place. If you had a problem, it was YOUR problem, and if they did help you, it usually took days.
OSI team leads don't do QA at all
All we do is monitor workflow and assign jobs when the coordinator is off - I get $14 for a few hours a week and then do transcription for a line rate. Line requirement is less than regular MT's.
Not a bad setup for us.
My team is doing well under the new plan also....
Reading Sue's note, I had to chuckle. MT's are always asking (and rightly so) to be paid more for doing the more challenging accounts, and for working the less desirable shifts. So, when a company recognizes this and creates a comp plan that takes these factors into account, the company should then be criticized as ONLY paying their TOP rates for these factors? Please!
I also have to take strong exception to Sue's statement that 100% QA is impossible. I have a number of people on my team who not only make 100% QA, but do so month after month (and we round QA scores UP, incidentally).
As for losing key people, I'm not really sure what's terribly new or different about that in this industry! The company is doing some realignment of its operational and support units in order to be more efficient. Show me a company that doesn't do that from time to time as its changing circumstances dictate, and I'll show you a company that will go out of business.
Finally, the people on my team are doing just fine, and better than they were, under the new comp plan - and that was the whole focus of the plan. It is true that we had one client that happened to have some very large templates and for which, frankly, that team was, in reality, being grossly overpaid relative to the actual transcribing that they were doing. It was really quite unfair to everyone else. So, under the new comp plan, this situation was corrected and the people on that team are now being compensated exactly like everyone else - meaning, they are paid for what they transcribe. If you look at the results very superficially, you could say these people had money taken away from them when, in fact, that is not true. Instead, for a very long time they had really been unfairly overpaid relative to others in the company who were doing much more actual work.
All I can suggest is that anyone who is interested in TSI get your information directly from the source - our recruiter, June Jackson. She'll be very happy to answer every question you have about TSI.
Star Team
Well, if you like working on multiple accounts with horrible dictators, follow the BOS, plus Transolutions BOS on top of that and working on a computer system from back in the 80s, then it will be a good job for you!!
|
