Apex is proprietary thought sm
Posted By: inquiring mind on 2007-07-06
In Reply to: If it's Apex, steer clear. I was on it with another company. It eats reports. Too many screens. s - KSMT3
How were you on it at another company?
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I believe Apex is a proprietary software used only by
Transolutions. Unless there is some other platform by the name of Apex 
Shhh.....don't think anyone else does. Probably proprietary. nm
s
They have their own proprietary software...
very similar to MS Word. Easy to use. Disregard the person's post about 8.5 cpl for 1400 lpd - should get facts from the recruiter about pay and benefits. If you want to ask any more questions, I would be happy to e-mail you.
Platforms are proprietary...
...and based on account. To my knowledge, there are three, distinguished by version number: 3.5, 3.8, and 4.0. This has come about through Spheris acquiring other transcription companies and assimilating their proprietary platforms.
I work on TWS 3.8. It's not bad, but it could be better. The Expanders are crude and it takes some time to build up a good collection of them. It won't correct for capitalization, i.e., changing the first letter of the first word of a sentence to upper-case a LA MS Word and other typical office word processing programs. It can be a bit crashy at times. Still, many people do very well with it, and I can't fault the training provided--though keep in mind, I was trained three years ago. There may have been changes since then.
Hope that helps.
They use their own proprietary platform that
works with your version of Word. It uses express scribe.
Company's proprietary platform (sm)
I make normals out of everything. I consistently do 300 to 450 lph now that we can speed up the dictation.
Their platform is proprietary and you can use Shorthand...sm
with it, or ShortCut. Those 2 I know for sure are compatible. I really like the platform - it's called ChartMatrix. It keeps a running total of your lines as you type, so you know right where your production is at any given time. They pay for headers, footers and spaces which is great.
Come and join us! 
SINCE WHEN IS EXPLOITATION OF WORKERS PROPRIETARY?..sm
Does anyone use V-Script software with Transform or anywhere else? Is it good? Is it proprietary? nm
s
Precyse has their own proprietary platform, modeled after DocQScribe. nm
xx
Is it proprietary software you guys are using or a "name brand," like ChartScript, etc.? nm
s
Contact from 1/07 said their proprietary software was clunky&slow, and that running out of
s
apex = horrible
nm
Apex is awful
I just quit working for a company that I otherwise loved because of Apex. It does EAT reports. Run away!!
Apex/Rad editor
Is 4 cpl reasonable pay for Rad Editor requiring 10 yrs exp? Seems low to me. Anybody know anything about Apex Radiology?
Transolutions Apex
Do you have high-speed DSL or cable? If so, I don't think you will have many problems. There are some bugs to work out, but they are constantly working on them and will have them figured out soon enough.
APEX IS AWFUL
Numerous problems each and every day. Constantly calling support.
The Apex Transolutions uses
is a proprietary system developed in house.
APEX PLATFORM
Can anyone provide me with insight on how to make good line counts on this platform. I have been working on this platform for more than 2 weeks and I can't get above 135 lines/hour as opposed to doing over 200 lines in my previous position. If I can't get any better, I will be quitting. Thanks for your input.
Used to be Apex or something. Bad program!!!!
It's still Apex and it still stinks sm
I'm hoping to leave there this week. It is Apex and it really is the pits. There is nothing MT friendly about it. I also came to realize they only have 1 account so with that always running low there isn't much hope for making a living there.
Apex is HORRIBLE &
you have to agree not to do any Java updates and keep your system bogged down at 5.0 (Java now at 6.11). It makes your whole computer slow, as well. I don't think the dictators were too bad on the account I was on (maybe 20% were horrible), but we did have our share of cherry-pickers that would leave only the bad ones when we were low on work.
he owner is nice. The office folks are nice. QA can be a little crochety. The thing that irritated me the most was all the formatting rules and how the rules constantly changed. Nitpicky stuff. Also having to constantly clear your file cache and the Apex POS being constantly down. Junk!
If you quit, remember to update your Java & your computer will be normal again.
Any info on Apex Radiology?
Are they a reliable company? Do have benefits, if so, what are the benefits?
I heard it was called APEX,
nm
..this if you currently work there? How is the Apex software to use? nm
s
Transolutions Apex platform
I was just wondering if any Transolutions people here use Apex? My account is moving over next week, and I have heard only a little feedback here and there. Any opinions from users of this platform would be appreciated. Thanks!
Any Transolutions MTs who work on Apex?
Are there any current Transolutions MTs who work on their Apex system and can tell me what it's like? Is it a good platform? Can you be productive on it? You can email me privately if you'd like. Thanks very much.
Worked on Apex, horrible..
As far as I know Transolutions is the only one that uses it. Worst platform I ever worked on. It is very difficult to get a good line count so you aren't the only one. Lots of other gliches with them also, quit after 2 weeks, making twice with another MTSO. Good luck!
Platform (apex) has problems SM
Hi there:
I have worked at Transolutions for almost 6 months. I wanted somewhere I could work for less than fulltime and get benefits.
The PTO is not bad at all (2 weeks of vacation a year, work half-day 3 of 6 holidays, other 3 are PTO, plus a week of sick leave and 1 personal time day.
The health and dental benefits for me are not quite as good. I live in a rather small city and if I ever needed to go the hospital I would have to travel 80 miles, same for in-plan dentist. If you live in a larger city you might have better coverage.
The company is small, around 180 transcriptionists. So you get lots of personal attention (customer support knows you by name). QA is not too bad. Management seems fine so far.
The real downside is their platform. Their new Internet based platform is called Apex. There are major performance issues, with it being impossible to transcribe while downloading (it freezes while downloading), freezing even when not downloading, just plain downtime from servers down and what not, disconnecting if there is any fluctuation in your internet service.
There are also several flaws in the program itself: Autocorrect glossary will not accept a 2 word abbreviation (i.e., doe snot to does not). You cannot add your autocorrect glossary from spell check. Spell check suggestions are usually useless. The program doesn't automatically spell check on download. Find & replace doesn't work at all. No change all option on spell checker. Slowing down or speeding up the sound drastically distorts voice. Work types are listed in no particular order (makes it fun to search through 40 different ones if you need to change). Physicians listed in database without their specialties. There is also no way to review past jobs, voice or text.
Is Apex the name of the hospital account that
you are assigned to? It doesn't sound familiar to me. They also must have 2 different QA teams because super nice as you describe doesn't come close to what I've experienced. I'm glad your happy though.
Anyone using the Apex software with Transolutions yet? Wondering
s
Apex platform leaves a lot to be desired
I couldn't make any lines on it. Feel free to email me if you want more details. They do seem to be nice people.
Be wary of their platform. If it's Apex, I'd run. No money to be made there.
I would do whole pages and only end up with like 30 lines. No thanks. I would have starved at that rate and it could be their line counting system too. They do it based on only black visible lines which obviously means no spaces. Good luck though. If I remember right, they send you the footpedal but it's been a while.
The platform used to be Apex. The worst thing I have EVER worked on.
I quit after a few days of struggling with that garbage. I made like $9 in two days LOL. I just remember typing a half hour only to get 30 lines and it was like over a full page of text. I'd say rip off...
I used Apex with another company and it was awful. I'd do a full page of transcription and it'
out to be like 30 lines. There is no way. I quit after 2 days. I felt like the reports were easy but I was not working all day for $6 an hour.
If it's Apex, steer clear. I was on it with another company. It eats reports. Too many screens. s
The spellchecker doesn't work and it was REALLY hard to get a decent line count with it. It's also not compatible with too many expanders.
Is Apex an internet word-based platform? Havent heard of it...
x
I actually thought of that. I even thought of trying to go back to MQ part-time!! (sm)
I just wonder about hours at a second company. I work days (and some nights) with this company. I have a set schedule but with the no work situtation I've been on the computer at all hours of the day and night. Right now I have no work, so I would love to jump on at a company #2 and start working. Do you have to have set hours at your company #2? Thanks for the suggestion.
A thought. sm
Good points. From what I've heard, managers don't have to handle situations exactly the same way as others might. They follow basic company rules and procedures, but you could get different people running things differently depending on their style, preferences, or client needs. MQ offices are like this, too, from my experience.
Maybe it's not favoritism, or misinformation, or conflicting information, but rather just a choice being made. Then again, if there are vastly different methodologies between managers, to the point that it affects the MTs, maybe that does need to be brought to the attention of a higher authority so it can be worked out to the satisfaction of all involved. The managers may not even be aware that they work so differently! Maybe this is something that MTs can address with the managers involved?
Has anyone thought that.....
the office politics we suffer from national MTSOs is WORSE than the office politics you find in hospital medical records departments? At least in the hospital you run into people and they can't ignore your communications, whereas with nationals they can not only ignore you but they can deny reality. I don't fault any MT for NEEDING to work at home, but it's not pain-free, there is a heavier downside than commuting (especially when you add in the inferior benefits: vacation, sick leave, etc.)
I thought they might get better, but...
Sorry, you are having a rough time. Are you new to MT or just new to the company? I have to say they do pay well, but it doesn't matter if you don't get paid for all your lines!!! I like the accounts I am on, don't mind ESL, but QA has gotten really bad, very inconsistent. It is hard to get a hold of anyone if you have a problem, too.
sorry, I thought you said w/o
Sorry, thought you said w/o.
I never thought 40% though.
I thought maybe 20% or 25%, so I was shocked with the 40%, and I would not be so angry had they told us ahead of time. I think it shows what they think of us not to at least tell us on August 1st, but then that is just my opinion. Some people let others treat them as door mats and don't have a problem with it. I do have a problem with it and think I deserve better from any employer.
Have you ever thought about....sm
the fact that usually people post only on the forum (and websites like this) only when there's a problem and not when things are going well? I and others that I know of on my account aren't having the problems that you're talking about (knock on wood!).
just a thought
Does anybody else think that medical transcriptionists and migrant farm workers have a lot in common, such as wages, supervisors and working conditions? I think the MTSOs and the migrant/illegal worker supervisors have very similar character and personality traits as well as business practices. I wonder if they get their training in the same places.
Thanks. I thought that is what that was.
just wanted to make sure.
just a thought
Sounds like you need to spend less time whining and more time working. You might actually make some money! Boo-hoo.
That's what I thought nm
I thought
rofl
the more I thought about it after sm
I read that ad, I finally decided to send that little whipper-snapper an E-mail! I told her obviously she didn't have experience in this business or she wouldn't run an ad like that to begin with! I reminded her this was not entry level clerical work this was a skilled technical profession! I am quite insulted by that whole ad. I also told her that folks like her needed to be booted out of the MT business. That infuriates me. Maybe she will reword her ad or take it off all together! Arghhhhhhhhhhh!
OK, I thought it was just me
I had great training, but then got switched to another hospital and I'm just barely making a dime now. This account is HUGE, there is a ton of work, but the dictators are so stinky you can't make your way through the pile. And, I'm not whining - I've been doing this for 13+ years, do ESL docs on a regular basis, etc., and survived the earlier rounds of awful cherry picking at MQ (and I got stuck in the evenings with all the awful dictation that was skipped), so I'm trying to give Transcend a chance, but right now - it's awful. Then, even if I do get a good shift of dictators, when you have to stop and bold this heading or that heading, or keeping checking the AI sheets because everything is constantly changing ... pretty soon I'm going to need a job flipping burgers to supplement my income. So, still looking, haven't found the right fit yet.
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