Anyone worked on Nuance Dragon MT ASP software
Posted By: looking on 2007-08-28
In Reply to:
Is it transcription friendly and productive.
Thanks
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Doesn't Nuance own Dragon Natrually Speaking?
p
The Dragon 10 product by Nuance is 1000 times better than VR on
escription and dictaphone. It is absolutely amazing. My brother uses it in his office and rarely has to change anything.
Has anybody out there used Dragon speech recognition software to do this job?
What are the pros and cons...does it really work? Please post what you know about it! TIA
I worked for a place that had antiquated software before, so (sm)
ExText seems great to me, and no I am not management.
Dragon
I have used it for about 7 years.
VR - Dragon - sm
Could someone who uses this software please answer a couple of questions on the VR board? TIA.
is that like, Puff The Magic Dragon ?
nm
Which companies use Dragon Webtop?
nm
I have actually used Dragon 9,0 before, and with good training,..
it was not bad. The discussion, though, is about what MTs get from clinics and hospitals not from training your own VR software.
When I was trained, I was told the system learned from what was typed in, and I really did think it should work as well as the Dragon software. The fact is, it simply does not.
From what I have seen, there are a lot of reasons for this, but mostly it is that each MT's style varies so the software cannot really learn 1 single way of doing something. Along with the complexities of whether a word is a heading or part of a sentence, when giving a number is not starting a list but the size of a suture, and the general ability to comprehend the ESLs on the system, you do very often end up with an illogical mess.
There also seems to be something about how the report is processed by the VR system. I can get the same doc (one that does routine colonoscopies), and one report can be mostly formatted and need minor corrections, and the next identical report can be 1 long paragraph needing quite a few corrections.
The last thing I noticed is that the VR system really does not learn. After a full year of doing VR, it still cannot get the names of the hospitals correct. These are only ever spelled one way, so there is no reason that it keeps happening over and over if the system is able to learn and improve.
This was definitely not my experience with the Dragon software, but it is the mess I trudge through every day. I definitely wonder how my platform can originate from the same company and the 2 products be so different.
Question on VR board. Any Dragon users?
nm
Nuance
I think Nuance owns Dictaphone now too. When I was looking for a C-phone manual it took me to their site. Maybe not so bad a deal, time will telleth.
Nuance
I work at a hospital that uses the Nuance Speech Recognition. We were told they bought out dictaphone. We are in the process of training on this program. There needs to be a lot of tweeking before this platform would be beneficial to any organization.
We have the whole package - Transnet, ExText and Speech recognition.
Did Nuance
dump them?
Nuance
Anyone working for this company? Any input would be appreciated....
Nuance
Nuance owns Escription.
Nuance
Does anyone know anything about Nuance Co. ? or how they compute their lines or editing rates, how it works out for you ?
Nuance
Has anyone heard of this platform? Any information would be great. Thx
Focus / Nuance
Here's the URL to a PDF press release from 3/15. Nuance not only owns Dictaphone, but is the company that created Dragon Naturally Speaking.
http://www.focusinfomatics.com/2007-03-15_Focus_Release_FINAL.pdf
Sold to Nuance, will probably be big changes, that usually
gets better, if at all. I worked for Focus Infomatics and was treated like a lower class citizen. The Indian men treat the women with extreme disrespect. I was yelled foul language over the phone and another lady that I know was sexually harassed. I know one of those guys got shipped back to Bangalore, but I think the one who was the worst is actually still working in the Focus office in the States.
Nuance DNS - Medical
Very friendly and productive BUT your speech has to be very articulate, no accents or slurring of words. Takes time to train but worth it.
Nuance/Dictaphone
They partner with MTSOs who use their product. When a client signs on with Nuance, they are then matched up with an MTSO that uses Nuance's product.
Isn't it Nuance they teamed up with?
nm
Nuance just recently
purchased Focus Infomatics. They also purchased Dictaphone a while back.
Did Nuance by Dictaphone?
Can someone give me the website? TIA
says who? Is that on the Nuance web site?
nm
Won't see that. They were bought out by Nuance. NM
xxx
"A subsidiary of Nuance"
I don't know why it bugs me so much. It seems so pretentious.
Maybe Nuance owns them, so they are
x
Focus (Nuance)
Does anyone have any info about this company?
I was sure I had read previously posts but I am unable to find.
Maybe I am just looking for the wrong word combination or on the wrong board? 
Any information appreciated!
I really wish Dictaphone-Nuance
We are out of work. Dictaphone keeps the work and sells it to India for a penny a line. They have a good wage over there and we are going hungry here and can't pay the bills. The alternative is for our MTSO's to stop relying so much on Dictaphone and finding another system. Beating a dead horse I know.
The platforms Nuance uses
are Dictaphone, eScription, and PowerScribe.
What is the Nuance/Dictaphone/Ex-Text
Does Nuance own Dictaphone? Is Ex-Text solely a Dictaphone platform? Is Nuance also an MTSO--do they hire MT's directly?
I believe Nuance became a partner last year.
nm
Nuance is a partner with whom? Are they an MTSO?
nm
Nuance/Dicta/Focus
Yes,they all fall under Nuance. I had not had any coffee when I answered the question. Still could use more.
Focus Infomatics/Nuance
It is no longer a mystery to me as to why or where our worktypes (especially ER) are slowly disappearing from accounts at Focus Infomatics/Nuance. On their website, Nuance has stated that their goal is to totally automate transcription. I wonder if that goal includes the eradication of MTs?
Anyway, here's a peek into the future with Focus Infomatics/Nuance:
http://www.healthcareitnews.com/story.cms?id=9978&fromRSS=true
There's more information on page 2 as well.
Has anyone done VR using the Nuance system? I am wondering
xxxx
Public Records - Nuance
http://dockets.justia.com/search?q=Nuance+Communications%2C+Inc.
I ran across the above Federal Case Dockets while searching for something else entirely. Anyone know why Nuance Corp. is involved in so many and what they are about? One of the complaints is racketering. What is going on?
IC versus Employee - Nuance
Does Nuance only have employees? If they only have employees, I wonder why? Wouldn't they save money with IC's? What is the advantage to Nuance with having employees? Just asking why..
Focus Infomatics/Nuance
I would avoid this company completely. After much emailing back and forth with Janeen Neale, who led me to believe there was an account for me, I was advised yesterday that there was a hiring freeze for my intended account. No mention of this was ever made to me before. Also, she advised me that Vista and Word 2007 would work just fine -- then in yesterday's email telling me about the hiring freeze, she also added that the account didn't work with Vista/Word 2007 -- only XP/Word 2003. To add insult to injury, she even got my name wrong!!!, lol. Avoid this company.
Sorry, meant Focus Infomatics/Nuance
NM
"A subsidiary of Nuance" Why does Focus always post this? thx. nm
xx
They were bought by Nuance in the spring of 2007.
And apparently they feel that stating that fact makes them sound more respectable, I guess. Nuance also owns Dictaphone and Escription.
DOL CONTACTS TO REPORT FOCUS/NUANCE
Hello,
Whenever an employer requires you to work a certain schedule or attend a mandatory training, they are are absolutely required to pay you a minimum wage. Period.
Long story short, I was in the same boat and contacted DOL a few months back. With regards to Nuance/Focus, a company located near Boston, MA, here is the DOL office to contact regarding the issue of not getting paid properly:
US DEPT OF LABOR
WAGE AND HOUR DIVISION
JFK FEDERAL BUILDING
Room 525
Boston, MA 02203
Phone: 617-624-6715 or 617-624-6700
Persons to speak to:
Mr. Paul Sullivan (not sure of his title)
Mr. Robert Lang, ( I think his title is Assistant District Director).
Feedback on Nuance transcription package
Just started the Enterprise Express software upgraded version in December. There seems to be a lot of manual input to create documents even with the link to our ADT feed. Any hopes of getting good production on this system. We will be going to a voice recognition system in addition to the transcription package after the initial bugs are worked out. After a month, I am just hoping things will start to fall in place, but looking for feedback if possible. 
Nuance owns escription and Dictaphone
Are your referring to Dictaphone Extext? Which Nuance system?
Focus/Nuance - Dictaphone-offshore
Focus is the offshore subsidiary of now Nuance also known as Dictaphone - they have just formed an on-shore team thus all the new positions - temporary to be sure - they will take any account and then throw it offshore after a while
Case in point Escription is VERY MUCH better than Nuance and others out there sm
If we all had Escription, none of us would mind doing VR.
They are located near Boston, bought out by Nuance (Dictaphone)
currently serving US clients with US labor only as an option. Which is why there is now a US QA team, and perhaps all US transcribing team. Great people, benefits, and job openings. I was the OP who wrote a while back offered a high hourly rate for QA and did a lot of research on them. They are now part of Nuance (Dictaphone) umbrella and I believe a good place to work for. However, I decided against going there for personal reasons, decided to remain with my present employer, but would not hesitate to join this place after doing much research. Also the training BTW is done by US trainer (at least for QA), all information given through US phone calls, AIM and website, written info. So forget the rumors, call or write and ask because I too was unsure, but as stated did a lot of research regarding their status.
With Nuance buying Focus, what will happen to the eScription accounts? sm
I really don't think eScription is going to like the fact that Dictaphone/Nuance is going to be working on their platform and learning their secrets to their software.........do you?
This is so interesting to me as I am an eScription editor. Maybe it is time I start my own business again and contact all of the eScription hospital accounts or contact eScription and get their input on this.
In reading Nuance's press release, Bringham Women's Hospital is an eScription account not a dictaphone account. Very interesting......Don't you think? Would love to hear opinions on this.
Is it true Dictaphone is now owned by Nuance (an Indian company)? (sm)
that explains why the downhill slide.
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