Anyone know of Edge Transcription?
Posted By: Terry on 2007-03-07
In Reply to:
Hi. Has anyone here worked or is working for Edge Transcription?
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Edge Medcom LLC
My name is Dan Edge, and I am the owner of Edge Medcom LLC. I would be happy to answer whatever questions you may have and provide more information about my company.
You will likely not find much information about Edge Medcom on the web because it is a brand new company. I worked for another transcription company before starting this one, and I felt strongly that I could do a better job. One of the problems at this other company was that they weren’t paying the transcriptionists enough, and weren’t treating them well besides. As a result turnover was rampant, the quality of the product declined, and we didn’t have sufficient staff to handle the amount of work coming in.
I am addressing these production issues with Edge Medcom. I want to attract and retain high-caliber Transcriptionist professionals by 1) Screening applicants diligently and thoroughly, 2) Offering a higher rate of pay (based on my research of the market) and 3) Treating them with the respect owed a professional small business owner (which subcontractors are, in fact). In return, I expect expertise, dependability, and loyalty.
I received a flood of resumes from my first ad on MT Stars, and at this point I have filed the positions I need. However, I’m sure I will need more as my company grows, and I endeavor to earn a positive reputation in the eyes of professional medical transcriptionists.
Dan Edge
President, Edge Medcom LLC
dedge@edgetranscription.com
MQ has the slight edge but KS isn't bad (nm)
Edge Medcom
RUN the other way. Not only is pay too low, quality of recording horrible, expectations of TAT impossible to meet. Owner very rude, abrupt and terse. My observations from a very short association with this company.
This is a double edge sword and I ,too,
agree that the posts are way down since the new policy took place. While I agree with taking steps to control the trolls and other nprofessional comments, many are now afraid to really say anything of the slightest critical nature so perhaps some things about certain companies which should be revealed, now will not be, thus failing to give the heads up to MTs who need to know the real truth about companies who are not really the best to work for. As far a getting an alternative email address to avoid having all sorts of emails possibly being sent to our main email, that seems a bit inconvenient and still remains the fact that nasty emails will come in either way. I have read the board all week and there is really not much new here anymore. I, too, will probably visit here a lot less often, as it seems many have decided to do.
Anyone work for Edge Medcom or
Edge Transcription out of Monsey, NY? They posted on the Job Seekers board, and I'm interested in getting some more info. about them. TIA!!
From the Owner of Edge Medcom LLC
Greetings All,
I'm Dan Edge, the owner of Edge Medcom LLC. I am a new business owner who is learning the transcription industry, along with learning the ins and outs of running a successful company. I am always open to learning more about how I can improve my business. My thanks to those who have highlighted my strengths along with my weaknesses (http://www.wahm.com/forum/forum_posts.asp?TID=492264&PID=2179276#2179276).
With that in mind, I would like to respond to some of the comments I've received on the WAHM and MTstars message boards.
-Regarding pay:
I based my starting rates primarily on two factors: 1) My experience working for another transcription company (which paid transcriptionists less than I do), and 2) The high turnover rate that is seemingly inherent in the industry.
Based on discussions with other transcription companies and with transcriptionists, my rates are about the median in the industry. I know companies that pay less per audio hour, several that match my rate, and several that pay a little more. For the transcriptionists who consistently make significantly more than what I offer, they are usually working directly for a doctor or hospital, i.e. they are not working with an intermediary transcription company that must make a profit of its own. Many transcription companies are beginning to outsource work to India, which makes it difficult to remain price-competitive.
I have been open to negotiating higher starting rates for transcriptionists who bring a lot of experience to the table, and I am very happy to increase pay after a subcontractor has proven to be dependable over a few months.
-Regarding checks:
I may make accounting errors from time to time, but it is extremely rare that I don't pay within the 30-day net time period. Any time a subcontractor asks me about a payment, I check it out immediately, and resolve the issue if there is a problem. Earlier this year, when cash flow was more of a challenge (as it is for any young business), I delayed paying my own paycheck for three weeks so that my vendors would get paid on time. That is how I do business.
-Regarding communication:
I have always been a believer in solid communication, and I make a big deal about this when I bring on someone new. I provide my cell phone number to transcriptionists and make myself available pretty much 24/7. That said, there are certainly ways I could improve in this regard.
One poster commented that communication has improved of late, and I note that this coincides with my taking back over the production department. I brought on a production assistant earlier this year, and things did not work out as well as I had hoped. She is no longer working with me.
-Regarding my rude, abrupt, and terse manner:
I can only say that this comment is ridiculous. I am probably among the most polite, most benevolent people you will meet. I consider the subcontractors to be my friends and co-workers. One of them is even coming to my wedding next April! I treat transcriptionists with the respect they deserve as fellow business owners.
However, along with this respect comes an expectation of professionalism.
The *only* times I have expressed anger to subcontractors are the instances when someone has committed to completing a job, then utterly failed to communicate and failed to fulfill their commitment. I've had cases where I've given someone a week to complete a transcript, and then they tell me at the last minute that they didn't do any of it (or more often, I don’t hear anything from them at all, ever again). I had a recent case when a Transcriptionist (who I'd worked with several times before), after having five days to work on a transcript, after finally turning it in late and incomplete, after flatly refusing to finish it, with no apology or explanation for why it wasn't finished -- she had the gall to complain about her pay for the job.
I can gratefully accept the criticism that my wages are uncompetitive. But I can't help but think that some of the unqualified (and unfair) negative comments about my company are coming from the flakes who screwed me over, then got upset because I would not stand for their unprofessionalism. These are the kinds of folks that work toward giving your noble profession a bad name.
Again, I appreciate the (honest) criticisms of my company, and I will take them to heart when moving forward in ’08. I encourage any of you with questions to email me at dedge@edgetranscription.com or call my office at 845-517-4000.
Sincerely,
Dan Edge
President
Edge Medcom LLC
www.edgetranscription.com
This letter is posted to both the WAHM and MTstars forums.
From the Owner of Edge Medcom LLC
I posted this letter as a reply to some comments about my company here: http://forum.mtstars.com/company/v/1/57082.html. I wanted to post it again as a new topic to bring it to the top of the list. Thanks.
---------
Greetings All,
I'm Dan Edge, the owner of Edge Medcom LLC. I am a new business owner who is learning the transcription industry, along with learning the ins and outs of running a successful company. I am always open to learning more about how I can improve my business. My thanks to those who have highlighted my strengths along with my weaknesses (http://www.wahm.com/forum/forum_posts.asp?TID=492264&PID=2179276#2179276).
With that in mind, I would like to respond to some of the comments I've received on the WAHM and MTstars message boards.
-Regarding pay:
I based my starting rates primarily on two factors: 1) My experience working for another transcription company (which paid transcriptionists less than I do), and 2) The high turnover rate that is seemingly inherent in the industry.
Based on discussions with other transcription companies and with transcriptionists, my rates are about the median in the industry. I know companies that pay less per audio hour, several that match my rate, and several that pay a little more. For the transcriptionists who consistently make significantly more than what I offer, they are usually working directly for a doctor or hospital, i.e. they are not working with an intermediary transcription company that must make a profit of its own. Many transcription companies are beginning to outsource work to India, which makes it difficult to remain price-competitive.
I have been open to negotiating higher starting rates for transcriptionists who bring a lot of experience to the table, and I am very happy to increase pay after a subcontractor has proven to be dependable over a few months.
-Regarding checks:
I may make accounting errors from time to time, but it is extremely rare that I don't pay within the 30-day net time period. Any time a subcontractor asks me about a payment, I check it out immediately, and resolve the issue if there is a problem. Earlier this year, when cash flow was more of a challenge (as it is for any young business), I delayed paying my own paycheck for three weeks so that my vendors would get paid on time. That is how I do business.
-Regarding communication:
I have always been a believer in solid communication, and I make a big deal about this when I bring on someone new. I provide my cell phone number to transcriptionists and make myself available pretty much 24/7. That said, there are certainly ways I could improve in this regard.
One poster commented that communication has improved of late, and I note that this coincides with my taking back over the production department. I brought on a production assistant earlier this year, and things did not work out as well as I had hoped. She is no longer working with me.
-Regarding my rude, abrupt, and terse manner:
I can only say that this comment is ridiculous. I am probably among the most polite, most benevolent people you will meet. I consider the subcontractors to be my friends and co-workers. One of them is even coming to my wedding next April! I treat transcriptionists with the respect they deserve as fellow business owners.
However, along with this respect comes an expectation of professionalism.
The *only* times I have expressed anger to subcontractors are the instances when someone has committed to completing a job, then utterly failed to communicate and failed to fulfill their commitment. I've had cases where I've given someone a week to complete a transcript, and then they tell me at the last minute that they didn't do any of it (or more often, I don’t hear anything from them at all, ever again). I had a recent case when a Transcriptionist (who I'd worked with several times before), after having five days to work on a transcript, after finally turning it in late and incomplete, after flatly refusing to finish it, with no apology or explanation for why it wasn't finished -- she had the gall to complain about her pay for the job.
I can gratefully accept the criticism that my wages are uncompetitive. But I can't help but think that some of the unqualified (and unfair) negative comments about my company are coming from the flakes who screwed me over, then got upset because I would not stand for their unprofessionalism. These are the kinds of folks that work toward giving your noble profession a bad name.
Again, I appreciate the (honest) criticisms of my company, and I will take them to heart when moving forward in ’08. I encourage any of you with questions to email me at dedge@edgetranscription.com or call my office at 845-517-4000.
Sincerely,
Dan Edge
President
Edge Medcom LLC
www.edgetranscription.com
This letter is posted to both the WAHM and MTstars forums.
Comment regarding Edge Medcom
I am pretty sure I am the MT that the owner of Edge Medcom was referring to in his posted comment. What he failed to mention is that he was never billed for the work that was done, even though 40-plus pages had been typed. After 5 days of laboring over the poor quality audio, I was basically working for nothing at that point. How many of us would like to work for nothing and struggle to boot? Yes, I did complain about my pay at that point and yes I did refuse to finish the job because I made barely anything on that job. He also failed to mention all the excellent quality work he received from me up to that point. After over 20 years as a transcriptionist, I am very weary of pounding the keyboard for companies with substandard audio with the $$ basically coming out of my pocket. Mr. Edge, early in our business relationship, made mention of what he makes from a seminar transcription and it would seem to me he should be able to pay his transcriptionists better. I guess it comes down to the old adage of you get what you pay for. Thank heavens I will be out of the transcription profession in the near future to one I can really make some money at!
Has anybody applied with Edge Medcom? I just saw their post on...
the other board. It got me curious. Just wondered if sparked anyone else's curiosity?
Webinar -Evolving Medical Transcription: Technology's impact on traditional transcription process
Hey everyone, check out this link. This is what we are up against. Be sure and note how 3M or whoever is the sponsor of this webinar throws in that dictation and transcription is time-consuming. Nevermind that EMR and VR take more time and money to be successful and it only takes 38 seconds to dictate a returning patient and 2 minutes to dictate a new patient versus 500 clicks on a point and click EMR or the mess VR makes and having to have an Editor come in and clean up the mess. Propaganda that we should know about.
http://www.uptilt.com/functions/message_view.html?mid=2090471&mlid=125814&siteid=8121&uid=9a311a2ad9
TransTech / Transcription, Technology, and Support / The Transcription Doctors nm
xx
Trying to get info on Transcription-Express(not X-press Transcription)....
Got a call and am scheduled to be hooked on later this week. Does someone need to stop me? TIA
Anyone work for Oak Transcription or Nicholas Transcription- please e-mail me nm
nm
Need pros and cons of Soap Transcription and US Transcription
I am looking for a new home and have applied and accepted by one of these companies. Hoping to hear from the other very soon. Can anyone tell me the good/bad of these 2 companies. Soap is out of Michigan and US Transcription is out of Iowa.
Thanks in adance for your help/support.
Do you mean TMT Transcription or Tidewater Medical Transcription sm
known as TMT. Their tactics are to look for you so it sounds like them.
TRS Transcription (Transcription Relief Services)
Please let me know if you work for this company and what you think of them. I am testing right now and hope they are a good company! :)
Thanks :)
Chase transcription/USA transcription
Does anyone work as an indepedent contractor for either of these companies? If so, could you tell me a little bit about them.
Thank you
Don't confuse CC Transcription with C&C Transcription
Please don't confuse CC Transcription with C&C Transcription, they are two totally separate companies. Also C&C Transcription does NOT offer direct deposit.
Marie
D&L Transcription
Can anyone tell me anything about D&L Transcription?? Just wondering and curious.... THANKS! 
TM Transcription - sm
Anyone ever work for TM Transcription? I think it is Transcription Mommies which is kind of scary but I'm looking for a smaller co.
T-C Transcription
I started last week working for them. I was promised my main account would be radiology. Of course, lied to again. They have ME on five accounts. I have only done VA. The instructions for the account are absolutely ridiculous. Who has time to review 18 pages of dialogue for an account??? Then some have templates, and VA you have to fill in headers and footers, and use periods in MD and other stupid stuff. Then you have to do a monthly schedule, and I have had nothing but trouble with that. I sent it as an attachment, as required, but it is not the "right" format. I am supposed to have tech support fix my email, and the account manager is snooty as heck. I am literally shaking I am so frustrated and angry with this place. I took a chance and re-contacted my job I just resigned from, and I got my job back. eTransPlus is a great place. I highly recommend applying there.
QA vs. transcription
I have done QA for about 4 years and left the company, and I would like to do transcription, but I only type about 55-60 words a minute. Should I try different companies to see if they will hire me. And will speed come? I have enough medical terminology, but it's the speed I'm concerned about.
QA vs. transcription
As you probably already know, quality is much more important than speed in transcription. Just keep plugging away with quality as your #1 goal, and the speed will come with practice. Also, I suggest trying one of those typing test websites to work on your speed. Good luck!
Transcription help
Is there anybody out there that would be willing to mentor an MT. I try to find MT friends but have no luck, as nobody wants to give me their name. I like these boards but sometimes I need longer explanations about things. I was just wondering if there was a group or something or individuals who do that.
help with ICD-9 transcription
can anyone tell me--what is the proper style of typing the ICD-9 or CPT code when it is dicatated on a chart? Thanks!!
TM Transcription
Ever hear of TM Transcription?
I do transcription
but use Meditech. What platform does Transtech use?
Key Transcription, anyone?
They have an ad on the job board for oncology MTs, but they require up to 2000 lines a day.....seems a bit much to me. Anyone know anything about this company? Thanks!
A to Z Transcription
Does anyone have any information on A to Z Transcription Services? I can't seem to find anything. Thanks.
TM Transcription
Anyone heard of this company?
TC TRANSCRIPTION
What is the status of this company? Have they gone under yet? I hear they are losing accounts left and right, just curious if any one is left working for them.
Actually it is SW Transcription....nm
xx
RI Transcription
nm
Transcription at Its Best
... does anybody have any info on this company. I work for a psychiatric hospital and am considering working at home. I saw their ad in MT jobs but can't find anything in archives. Please help. Thanks.
Pj transcription
I did work for PJ for months and you might as well go back to school, cause at least then you dont expect pay, with PJ you wont get paid either. I did give notice and never recieved anything except experience. good luck
Pjs Transcription
All is works for as we speak. Your right, there is no excuse for it, and others will get caught in it too which is a shame to take advantage of new MTs.
PJs transcription
I have nothing to gain from this posting. This business owner has already stolen over $500 from me and I will have to fight to get it back -- might get ugly. I do not take pleasure in demoralizing anyone. Just don't want it to happen to anyone else -- so here we go....word of mouth. By the way, congratulations on your business ownership -- it's quite an accompliment to run an honest, productive business.
PRN transcription
Does this company have radiology and urology? If this is the one I am thinking of, I was going to start working for them, but then the girl training me admitted that she didn't like certain reports or dictators and would skip them - that was all I needed to hear - of course that is what would be left for me to do - the crap work - and I have done all of that kind of work for most of the past 15 years - and I am tired of it - ESLs, long reports for little pay, etc. If you have the names of someone with the company - I would be happy to confirm if this is one in the same.
abc transcription
I tried this address and it says not found.
PDA Transcription
Anyone have any info on Professional Dictation Association, out of Ohio? Thanks.
transcription
 Yes, worked for them. Good pay, on time, lots of work.
Anyone know anything about ABC Transcription? nm
nm
US Transcription
in Dubuque IA and it looks like Madison Wi. Anybody know anything current about them? Only stuff I can find is pretty old. I'm thinking of applying there because of lack of work where I am.
DOes anyone know anything about MAG TRanscription
n/m
T-C Transcription
There is a TON of work. The people are very nice to work for. Very happy there.
QA not transcription
She's talking about QA for $4000.00 a month at 1.5 cents a line, not transcription.
AS&M Transcription
Is anyone employed by this company or know of someone who is? Is it the real deal?
VR and Transcription
Can anyone recommend a good company where I can perform both voice recognition and transcription? Thank You
C&C TRANSCRIPTION
Perhaps you are confusing C&C Transcription with CC Transcription - there are a couple of C&C's in Florida - C&C Transcription in Orlando, has not contracted anyone new in over a year. Any and all correspondence with them would have relayed this message. They have had a freeze on all new IC's -C&C is still doing medical transcription and has been for over 14 years but has now branched off into DVDs, CDs, VHS, anykind of tape and any and all forms of convention and business dictation.
US Transcription
They are real because my company that I work for deals with them.
However, I have tried writing to them on there website and have never gotten a reply. Perhaps it doesn't work?!
US Transcription sm
I haven't worked there, but I've seen the work that comes from there. It's for crap. Seriously. I wonder if they hire mostly all new MT grads; which is fine, grads have to start somewhere. But I can't say much for their QA program then. I know they have some experienced people working for them, but most of the work I've seen is slop. I wouldn't work for them.
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