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Serving Over 20,000 US Medical Transcriptionists

Anyone hear of People Support?

Posted By: artsykathy on 2006-09-25
In Reply to:

I checked out their website.  Am I wrong in assuming they outsource to Phillipines and Costa Rica?  I had taken their test and they called me today and the number came up as Rapid Text, so now I am confused.  Thanks in advance for any info. 


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Anyone hear of TTS? (Transcription, Technology, and Support
I have been offered a job with TTS and can't find any info on them. They are located in New Hampshire. They had  a job posting on the job seekers board here so I was hoping somebody had some information. Thank you!
People Support. sm
I have worked for these guys for 1-1/2 years. Pay always on time, every time. I have had one raise in pay, as was promised when I started. I've never worked with better folks. Please email me with any questions.
People Support...

Does anybody have any information on People Support?  I see they have several job offers available and I have never heard of them.  Any info would be greatly aprpeciated--good or bad.


  


People Support, Inc.
Are they an off shore company? 
People Support
No
People Support
Did work there in the past. Pay was a little too low for me.
People Support
Sounds like just what I am looking for.  Are they hiring?
people support
thanks so much for the feedback on people support. Do they provide equipment? I plan to check their website out again as I never heard from the first time.
People's Support Trans.
Any info on Peoples Support?
People Support Transcription? Anyone know anything about them? nm
.
AEGIS/People Support

Any recent info re: AEGIS/People Support out of Burbank?  How is their platform, lots of ESL's, pay on time, etc???  Info. I found was over a year old.  Thanks in advance.... wandering...


AEGIS/People Support
Thanks so much for the info. What is the name of the platform? This account will be acute care, that's all I know.

Do they offshore? In looking at the website it mentioned India, etc...

Thanks for the info...
Can't you just email or call the DQS support people? My last job let me do it. nm
n
What kind of platform does People Support use?
z
Any info on People Support Rapid text? tia nm
nm
Not really. The middle class is necessary - to support the welfare people and to pick up the slack f
x
I love the company -- great people, good tech support, sm

good benefits.  The pay could be more, but at least there is a production incentive tier that is not too tough to achieve.   Overall, I would say this is probably one of the best places I have ever worked.  If the no work situation continues, I guess I will just have to call them and ask for a secondary.  Everyone in the office has always been very helpful and supportive.   I just get nervous when it is not a holiday or anything and no files are available.  That is just my little thing, I guess.  I still would not hesitate to recommend the company to anyone.


 


Hope this helps.


People Support Rapid Text versus Keystrokes for radiology
..
MQ people let's hear from you
This reporter I talked to knew all about the lawsuit with MQ so it would be interesting to show their latest practices.

The paper is in Long Beach, Calif.
If I get past all the people who say they get hired then don't hear anything
people complaining about the instability of work flow and constantly running out of work, and if I ingnore the fact that the company is expanding its operations in India by acquiring a facility to employee 5000 people offshore....wait, what was my point?
I hear ya...some people just feel the need to chime in about everything and anything...
opinions are like buttholes...everyone has one...LOL...just don't read the negative posts...
I HAD A TERRIBLE EXPERIENCE THERE, AND I THINK PEOPLE DESERVE TO HEAR ABOUT IT...

IT WAS GREAT WHEN I FIRST STARTED, THAT MUCH I WILL ADMIT.  I WAS PLEASANTLY SUPRISED AT THEIR WILLINGNESS TO HELP, THEIR KINDNESS, AND THEIR AVAILABILITY TO THE MT'S.  BUT AS MANAGMENT CHANGED, SO DID ALL OF THE WONDERFUL THINGS THAT MADE DSG SO PERSONAL. 


I LEFT ON MY OWN TERMS.  I WAS NOT FIRED... I AM NOT A MAD IC OR EMPLOYEE THAT WAS TERMINATED.  I WAS SICK OF BEING TREATED LIKE CRAP ALL OF THE TIME.  AND I STILL TALK TO MANY FRIENDS THAT I HAVE MADE THERE AT DSG, AND THEY WILL ALL SAY THE SAME THING... DSG HAS BECOME A VERY IMPERSONABLE PLACE TO WORK, AND IS A PLACE WHERE YOU HAVE TO FIGHT FOR YOUR WORK.  WE WERE NEVER ENCOURAGED TO HELP EACH OTHER AND WERE OFTEN GREETED WITH RUDE COMMENTS FROM THE MANAGEMENT WHEN TRYING TO DO SO.  


I DO NOT HAVE TO KEEP QUIET ABOUT MY OPINION OF DSG OR THEIR UNPROFESSIONALISM.  IT IS A FREE COUNTRY.  


THANKS FOR YOUR BLESSINGS, THEY ARE NOT NEEDED.  I AM EXTREMELY HAPPY WHERE I AM NOW.  NO NEED TO FIGHT FOR WORK, AND MAKING MUCH MORE INCOME.  SO YOU CAN HAVE DSG... FOR ME IT WAS A STEPPING STONE ON THE WAY TO A REAL JOB... 


I hear people talk union all the time, but no one ever

does anything about it.  Personally I would never join one anyway so I don't care.  I am not a single mom, but for one year my DH took off work to go to school and I was the sole support of our family.  I paid all the bills, including insurance, though mine was not $700/mo.  We didn't have $$ for lots of extras, but all of our normal bills were paid and our house payment was $895/mo. 


I only worked about 6 hours/day at that time, though sometimes worked less and sometimes more.  


Just because one person can't do 2500 lines/day or be self-supporting, doesn't mean that some of us can't.   I make good money and could make more if I wanted to work more, but I don't.  


No one is forcing you to be an MT.  If you are unhappy with the pay, etc. find something else.   Companies, MT or not, have to look out for their bottom line.   MT companies are now in competition with Indian companies, or US fronts for Indian companies, who will undercut any line rate to the customer, so in order for MT companies to keep accounts they have to maintain rates.   I know of one local company who went out of business because while he had not raised his rates in about 8 years, he just could not compete with other offshore companies.


 


Agreed!!. They know exactly how they want those lines counted. That is why you hear people saying
that they averaged 200 lph at one company and switched and now get over 300 lph. It is all in how the counts are set up. Sounds like Transtech people are getting a bum deal. There has to be something to it because A LOT of people have complained. If it were randomly a person here or there I could understand but there are way too complaints not to be valid to some extent.
Awesome, it's so nice to hear from people who like their jobs and are positive.nm
xxx
try transriptiongear.com's tech support. They do gearplayer tech support whereever you bought yo
transcriptiongear.com
Anyone that applied with Kathy Kirby hear anything yet? I am wondering how long it takes to hear a
response back
I said MAY NOT hear, didn't say you wouldn't hear. There is
a difference, and many people have said they knew they didn't do well on the tests, but still feel like they should have heard from companies and haven't. 
Hear, hear! (Or is it 'here, here?') LOL

Thanks! I'm glad to hear that, I didn't think anyone used it anymore! I'm glad to hear so
I'll definitely check them out!
People at TT have been paid! People who haven't well, maybe you did not make count and your check
after insurance deduction. Maybe your bank is holding it. Maybe anything! But we GOT PAID. This is NO LIE. And I am sick of this board. Nothing but disgruntled exemployees arguing with employees who like their job. Ugggg. I am working. BTW: THERE IS WORK (clears throat) remember that? Work?
Keystrokes is wonderful!! They are the nicest people and care 150% about their people!!
Excellent company!!!!
I worked for SS and some people were very RUDE and I am talking about the editing people in some
instances.  It ALL depends on the person, as it does with any company.  They paid on time and the lady over me was very nice, but boy the person in QA was mean to EVERYONE!!  Never seen anything like it before.
Are people trying to scare people or just tell them what is happening. I am not scared just seeing
that things are changing very rapidly and not for the better for me. If I have no work and need multiple accounts everyone else is in the same boat now arent they that have my accounts. That is how people know what is going on.
Maybe due to the people that manage Amherst. I think MQ would be a lot better off finding new people
up there with all the problems you hear about that office. Seems like something is very very wrong there.
I doubt it. There are more happy people than unhappy people sm
at Medquist. I've checked out other companies but I liked MQ the best (I kept working at MQ while testing other companies).
SO right! People who get paid to bring people on-board -sm
to these companies (few, if any, are 100% honest, it seems), are going to be honest and tell you anything that isn't rosy and sugar-coated. Having a good prospective MT walk because the company isn't so great means less green dollars in their bank account every month. They're not going to tell us anything that DOESN'T make them more money.
Thanks for the support
Wow, thanks everyone. Working at home alone sometimes you don't wonder if it's all your imagination. And no, doesn't start with a P -- it's Webmedx.
Thanks for the support... you are right!
They already got in trouble once. An Indian employee was holding patient information in an extortion attempt for money from the company. I guess they didn't learn their lesson.

That's why they got US MTs in the first place, to land the big accounts. Once they start slipping away again and they need new accounts, we'll see them posting hiring bonuses. LOL!
I support you in this
and just sent a letter to the appropriate instructor in the sociology department at our biggest university. I will send it out to some other sociologists over the next few days. Thanks for suggesting this.
thanks for the support!
She got me on the wrong day. I just resigned today, and cried while I was typing the letter. I am not a fighter, and have never gotten into it with anyone on these boards, but she jumped down my throat, acting like I was a thief. I will ask my supervisor if it is alright, if not, I won't bother, just make new ones. However, they are my expansions, ones that I painstakingly made up over the last few years trying to keep my income up with all the changes. I was not a cheerleader the last few years, but I hung in there by my fingernails thinking things would get straightened out and get better or at least somewhat back to where we were, not worse. My income has dropped by $150 to $200 a week. I don't know many people who can afford that, and I know I can't anymore. I don't think its going to change anytime soon except maybe for the worst, but for the MTs there, I pray it does.
US Support????
In two years with Focus I had contact with only ONE support individual that was US based. I stayed for wo years so no, it was not as bad as some would lead you to believe, but to say the support staff is US based is misleading at best.
Support
Actually, it's nice to know there's some support out there from fellow employees. Nobody in this discussion got me personally riled up. I was more riled up and concerned than when I came on this board and read the discussion, so it did me some good. We mostly just want some reassurance from you MDI-MD veterans that this isn't the norm. I'm appreciative of all the suggestions from my fellow employees, even though I'm a newbie to MDI-MD. The liaisons sound like they're pretty understanding and will work with you, so that works for me. :)
Thank you for your support.

You know what, I don't understand any of this and kind of confused right now.  But thanks a lot for your support.  I have done cardiology reports for quite a long time and worked at Cardiology Clinic, where that is all I did 8 hours a day, 5 days a week.  This is what they were testing for.  So, I really do believe I did very good on test.  I know all the medications without looking anything up in reference books.  Also I have transcribed hundreds of echocardiograms and stress tests, etc. 


Anyway, I am not going to fret over this.  In fact, Keystrokes just called and would like to offer me a position with their company.  So, who cares about MD-IT.  Also Keystrokes is starting me at higher rate of pay.   Maybe this was a good turn of events that I got turned down by MD-IT, because look what happened.  I believe that sometimes we do not always understand things that happen, but in the long run things usually work out for the best.  I am definitely an optimist in life and try to always look on the bright side.  It helps in this line of work.  


Thank you everybody who had positive things to say and for your support.  


Thanks for the support. This is what I think
When I started with the Q, I had an office with humans I could go to for things. I actually got 2 days of really good training on the accounts I had and could call someone and get a live question answered at that moment. They could even listen in on something and help me figure it out if I couldn't understand.

You know what it is now. I never had a dread at working for the Q until the last year or so. Now it is severe irritation when I log on because I have used half my PTO up due to no work and all. When I emailed my supe a couple weeks back about no work, he said oh it is just because of the weather. I am sorry, I have been running out of work for the last MONTH straight. It is February. I have never had no work on these accounts in February. EVER--in over 9 years.

I wouldn't care if I wasn't required to put in the hours. I would go do something else. But here I sit and I hate that more than anything.
support

Hi


You sound like you are so happy at your new job.  I am feeling so discouraged at mine and really want to quit.  Do you know if your company is hiring?  I have lots of experience.  Would really love to hear from you either way.



Thanks,



Discouraged Debbie


Support?

Are you SERIOUS???  Two years ago they had a terrific support group, now you're lucky if you get called back within half a day...There was one instance where I had to upgrade a program, it was mandatory, and I called support.  This person talked to me and asked to sign on to my computer (standard procedure).  They then asked that I stay nearby my computer in case of questions on their part.  Well, I did that and after an hour and nothing happening, I gave up.  Called shortly after and was told the person was at lunch!!!  Can you believe this???  Mind you, this was one of my days off (I purposely did this because I knew how much work I would lose on one of my regular days).  I was told it would take up to an hour, well after it all had been done, it took over 3!  Yeah, some day off.  It was almost like they were chatting with other people in the office or on the phone, or SOMETHING, cause they would never respond to their prompt for the next step for minutes at a time.  I was very irritated by it.  I absolutely cringe when support is needed at TT and avoid it at all costs!   


Thank all of you for your support!

I appreciate every kind word.  It helps me knowing that you have all been where I have been. 


I am so fortunate to get the opportunity to work for TransTech.  I have heard so many great things and part of me can't wait to dive in but the other part says don't let go.  I have been so darn loyal to the Q and they never cared. 


I hope Transtech appreciates my loyalty.  I want this to be my last job change! 


Thanks again. 


Thanks to all of you for your support. s/m
It makes me feel very humble.  I never back down and they have made me ANGRY.  I'm not sure if I will have to attend court in Texas or not since I haven't lived there in 20 years but if I do, so be it.
Good support when I need it
Precyse has set up an excellent system through IM and what they call MT Mentor. Not only can you get instant messages for STAT, but get feedback on reports requested. "Fill in the blank" has never been so rewarding.
tech support
The tech support is very good and very reliable at Spheris. A nice solid company.