Anyone checked into Encompass? Think all AAMT members get job offer mailings from them? NM

• Anyone checked into Encompass? Think all AAMT members get job offer mailings from them? NM - cg

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or there are many of us out there who are working on our own accounts and are ready to form a more MT-friendly MTSO. 

This is the beginning of the end for treating MTs as if they have no valuable skills.  Offshoring has been proven costly - multiple layers of QA, litigation for patient care mistakes that sneak through.  India, Pakistan are becoming targets -See Mumbia-the group of us who have been studying this have seen a 20% return to TRANSCRIPTION PERFORMED ON U.S. SOIL.

Offshoring was fun for the corporates while it lasted - those who gave no care to patient care, only to the bottom line.  It's come full circle now - the work is coming back to us.  Don't let anyone scare you further regarding offshoring - the work is returning from ESL countries across the board.

Within the past week I have spoken with 5-different Dell Support Agents, all located on US soil (verible), and compared total call time for the same computer scenario as 5-Dell Support Agents canvassed 6 months ago, admittedly located in Pakistan.  The AMERICAN agents averaged 2-5 minutes per call; Pakistanis averaged 8-25 minutes per call.  Multiply the extra 20 minutes by even 1,000 cals per day - OUTSOURCING BRAGS HUGE SAVINGS and the cost appears very small at the outset - BUT WHEN YOU ADD ALL OF THE PROOFING, LANGUAGE BARRIERS, TIME SPENT ON HOLD, ETC., IT IS COSTING EACH AND EVERY COMPANY MILLIONS OF DOLLARS YEARLY TO OFFSHORE OUTSOURCE.

There is proof - the work is coming back.  And contrary to what we've been told, not all doctors are agreeing to VR - they cannot be forced and many of them are still using VR platforms for FULL TRANSCRIPTION. 

We have done a lot of research before bringing this to light.  The technology is not advancing as quickly as our paychecks are shrinking.  We are being lied to.

No more bickering - I don't care if you have 30 years experience, or are fresh out of school - PUT YOUR PERSONALITY CONFLICTS ASIDE FOR NOW AND THINK OF US AS A GROUP OF PROFESSIONALS THAT NEED TO SET SOME GOALS AND BOUNDARIES AS WE ARE STILL IN HIGH DEMAND.

TIA

Can anyone working for Encompass e-mail me privately?

As of 2006-2007--No, they don't offshore.  They do subcontract with other MTSOs.  The owner of the company does not allow MTs to know each others email addresses, thereby keeping them from communicating with each other.  They seem to revere the QAs, tech department and account managers much more than the MTs.  Some of the account managers are quite bossy and QA can be quite condescending.  IMHO, at least one MT who I know was treated like rented equipment while working there.  They often run out of work on primary accounts, while they have mandatory overtime if the workload demands it.  If you meet their specifications, they do offer benefits for part-timers.  If you've been there less than 90 days, you may be required to work all holidays; if you've been there at least 90 days, you can request which holidays you would prefer to work.  However, if there's no work available on that holiday, you don't get paid for it.  If you have requested a certain day off and your manager approves it, keep all documentation, for you might get a call asking why you are not working; at least one manager there had a habit of forgetting such approvals.

HTH

I have been through the same issues but have not been able to find another job that is any better than where I am at now.

I applied with Encompass and was told that they do not hire New York state residents due to the high cost of doing business in our state.  I had spent the time filling out their application and completing their testing before finding this out, so I just wanted to save you the trouble if you are in NY. I wanted to forward that e-mail to the governor of New York becauseI was so angry that where I lived would prevent me from getting a good job!

Hi all,  Does anyone have any experience and/or knowledge of working with Encompass out of Wisconsin or Sten-Tel out East. . . good, bad or inbetween?  I'm very comfortable with the Escription platform which both use along with straight dictation and am interviewing with both.

Thanks.

Just wondering if anyone has ever heard of them.

Any information would be appreciated.  They sent me a card in the mail, extolling their virtues, but I have never heard of them.

TIA

8 cpl seems to be the going rate for 8 years experience.  However, at one of the nationals, if I worked odd hours of the night, produced over 2000 lines an 8 hr shift I could get paid more than 10 cpl.