Any thoughts on Vianeta Platform
Posted By: Marcia on 2006-02-02
In Reply to:
Please give opinions on Vianeta Platform. Does it give you good line counts.
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Vianeta is a company, too. Our MTSO paid Vianeta to use their platform.
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VIANETA PLATFORM-DO YOU LIKE?
Anyone have experience with this platform? TIA.
Vianeta Platform
Can anyone provide any insight to the Vianeta Platform? Any info appreciated!
TIA 
How is Vianeta platform like to work on?
zz
Any thoughts on Interpro? Line count, spell checker, platform, management, pay rate? nm
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Vianeta
Are you with InterPro or another company? I have experience with Vianeta.
Vianeta bad, bad sm
I am currently working Vianeta. My line count has NEVER worked. I MT and edit. To get line count I have to paste finished document onto a blank Word document. Then I can use Word's counter to get a line count. I have to do this with EVERY job if I want any idea what my count is. Very time consuming. If I leave the Vianeta window open for a certain amount of time without actually working in it, it does all kinds of strange things so I have to exit and re-enter to straighten things out. Also, I you accidently u/l job before you are ready, too bad. You have to try to find someone who can retrieve it for you, hopefull before the client gets it. My other job is a Word based platorm. I d/l into a folder and when I want to send it off, I u/l from the same folder. Also, their spell check is HORRIBLE. That is another reason I d/l onto a Word doc, so I can use Work spell check. I didn't realize what a pain Vianeta actually is until I wrote this.
vianeta
No to the recruiter question. Just somebody who has been using the platform exclusively for three years, trying to share my experience with it in response to the original post. No hidden agenda and no commercial audition.
With that said, it might be useful to try to figure out why there seem to be such diverse opinions and experiences with the platform. I agree with anon3 that it is bizarre and that part of the answer must be that different companies use the system in different ways...especially when access to line count and productivity information is involved.
I first started typing on Vianeta 3 years ago on an earlier version which earned my same praise. The update came along 1-1/2 years ago. There could be obsolete versions out there still in use, who knows? Don't know the earlier version number, but the current server I use is version 5.2.0.12. That information appears in very small print on the top left corner or my job explorer screen.
In any case, as soon as you log into Vianeta on my platform the job explorer comes up. Your queue is there immediately with jobs waiting, job#, dictator#, time dictated, priority status all clearly indicated. All this info is already on your report when you bring it up, along with patient demo info. To feed the reports completely into a 4-report queue takes about 3 seconds. To me, that's pretty fast. Once they are there, when you sign a job off, another job takes its place with no waiting time whatsoever.
On the queue screen at the top, I have options such as working on line (active transcribing and transmitting) or off line. This is specifically useful when all you want to do is check your line count or review your production for the ongoing pay period, current month or current and previous month...all readily accessible information. There are also log out, assign job, split job (for batch dictations) change job info (when the MD enters the wrong report info) options...all taken care of in a very minimal amount of time, I might add.
Another option is to type from the Job Explorer (which is what my commpany uses) or from the transcribe station which I have never used. To the side of the queue there is a Nav bar which gives you Job Explorer/Transcribe station choice on the top...and to the bottom you find a report tab. Click on that, then another block comes up on the nav bar for productivity feedback which I click again.
Once I enter that, I am given a choice to either generate a graph report (which I do after almost every report if I want to) or I can get it to download the more detailed report which I save to a word document. I do that if I suspect a report is missing, it helps me track it down. That report usually has a list of the last 2 or 3 days of reports, job numbers, sign-off time and line count.
When you enter a report, your demo screen with all the information already showing n the report if the doctor has entered the MR# correctly. If you have to look up patient or doctor info, send cc to other doctors or leave QA flags it is done from that screen. You can search the patient data base and the MD roster a number of ways. There is even a sound's like feature in the MD roster data base.
I find the patient info data to be almost 100% reliable and the MD roster data to be about 95% reliable. It certainly helps me cut down a lot of time searching MD lists elsewhere. The ONLY bone I have to pick with that place is that the MD specialty does not show, but you can search the roster by first name, last name, specialty and hospital.
Once the missing info is found, I double click the bar and it is automatically transferred to the demo screen and onto the report...no typing involved.
The word processing features of the system are excellent, Word based...but can be set for WordPerfect formats and others. The spell check is excellent help....especially in distinguishing between generic and name brand drugs. It can be modified and added very easily.
If you don't have those features then you are not on the same Vianeta platform. One last thing. I remember when I hired that my TM told me they never use the transcriber station because it is so cumbersome.
Vianeta
We obvious have a difference between companies. My Vianeta has maybe 1 in 4 medications that it will pick up. Transpose two letters in a work and most of the time it will miss that.
We will be using Vianeta soon. It has already been sm
tested by several MT's, who just love it and have been able to increase their line count. How amazing!!!!
PS
Probably why Busy MT got out while the going was good.
Vianeta-THanks...can you tell me more
MT friendly, fast, pros and cons. TIA.
Its Vianeta (nm)
Vianeta
Has anyone worked for a company that used Vianeta software. If so can you tell me a little about it.
vianeta and IP
Amen to that, adios, hasta LA vista....too many other places to work. who needs the headaches that they have, and they have many, thats for sure.
they use Vianeta too
The up side: I liked the Vianeta platform. Nice people. They left me alone (that's the way I like it) but I was IC...employee status could be different. I never had any QA hassles and enjoyed flexibility. Trained on as many accounts as I needed to stay busy. Never ran out of work. I could work as much or as little as I wanted. Line rate was decent (10 cpl, including shift differential for evenings).
The down side: First year or so was good, but eventually ended up with so many TERRIBLE ESLs (some were downright impossible), no matter how hard I worked, could not pay the bills. You may get lucky if you can manage to dodge those accounts.
Might be worth a try. Good luck to you with whatever you decide.
Question about Vianeta. sm
Anyone use or has currently use this awful software? I just started a job using it and my line counts are SO LOW!!!!! When I compared the line count in other programs, it is just not right! I don't think I will be with this particular company long at all.
Vianeta = Crap
nm
vianeta users
Anyone out there know of MTSO's using Vianeta and need out?
Vianeta is a little flaky, sm
but is really easy to use. This particular company, from what I have read over the past few days, is not something I would want to get involved with.
Response ria Vianeta below. sm
It is a total platform. It works differently on different company systems. Overall it is good, but it can cut out a lot. Word clone. Not hard to get used to.
I used Vianeta at 2 different companies.
One job you couldn't do line counts, the other company you could, using a different program. Both companies Vianeta spellcheck so bad, had to copy to a Word document and use my own spellcheck. This is what the companies told us to do!
Anyone know of any MTSO's using Vianeta
Anyone out there know of any MTSO's using Vianeta software? Could you let me know?
Vianeta was awful...
They still had Vianeta when I left, also another bad platform. The person who you were referring to as the sister (will not name) has been in and out of the office because of the issues you mentioned. I liked her, but the day I had my interview she was screaming at someone over the phone and I almost did not take the job there because of it! I think it is a good company for MTs because of the pay, if you can get an account that has good work on it.
How bizarre! Vianeta was the previous sm
platform used by my employer. I actually liked it. There were some days when it was slow, but overall I would not be afraid to use it. Different companies use it, so it must be tweaked for the individual companies I would imagine. 
I like Vianeta. Easy to use and fast.
Good support with my co
I used to work for a company who had Vianeta.
The platform was pretty good for me. All the DI screen info was filled in for you, and you just added the date of service. It was nice...compared to where I am working now where I have endless areas to fill in. Blech! I liked Vianeta!
Vianeta question on tech board. TIA. nm
xx
I used Vianeta at good old Interpro Transcription (sm)
and the platform was horrible - nothing but problems - but Tech Support was excellent!! The platform did not work with Windows 98 ME, for me (about 2-3 years ago), plus the line counts were inaccurat. Actually, I believe Interpro's line count was inaccurate - a separate issue. I got to the point where I copied every single report to Word and used another line counter (Sylvan ?), but every check I received from Interpro was underpaid by $50+.
Vianeta also bad spellchecker. Were told to type
x
I did not work for Spheris when I used Vianeta. It was a differenc company. nm
:+
Using Vianeta to do our work is comparable to eating soup with a fork!
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Their last job opening on the other board isn't dated. They were using Vianeta &Arrendale? soft
s
Is Transliterator a recuiter for a company using VIaneta? Her post sounds like a commercial.
:}
Got a news alert today that Spheris bought Vianeta company. nm
nm
I worked for a different company using Vianeta and could never access line counts. Was also told it
:+
RISS is not a platform. RIS stands for Radiology Information System. The platform sm
would be EXText.
MDI-MD platform is fast, not full of problems like Transcend platform or MDI-FL
On Transcend platform you have to click, click, click all day and still get errors, change screens constantly - its a nightmare to work in.
just my thoughts on it. . .
I'm glad we have somebody to take a second look since we live in a litigation-crazy world and, let's face it, most of the time the doctors aren't going to spend much time reading before they sign. Still,it seems these days our pay is based more on our ability to put all the commas and semicolons in the right place than our experience and knowledge of medical terminology. All I say is give priority to the important stuff and don't over-penalize for the petty things. Maybe some of the QA people are English majors, but most of the MTs aren't.
My thoughts...
You may only get to actually transcribe 3 jobs per day while you wait around for feedback. Once you graduate and are put into the expereienced team, good luck! Most shifts they offer are 3rd and the managment well I've found nicer people at the DMV.
My thoughts exactly. Seems like the ones sm
who have no work or similar complaints are the ones with the most misspellings and grammar dysfunction in their threads. And this is English!! Makes a person wonder what errors are made in medical terminology. It's better to have it pointed out by us than by higher authorities at the workplace. With all the offshoring done now, we all really need to tighten up to keep our jobs here.
My thoughts are... sm
That they actually have too many employees, not enough work to go around! Other than that and the requirement to have unlimited LD, they are great to work for with a very friendly staff.
thoughts
You sound like management. People stay with a company for many reasons. There is no company that is perfect. Someone asked for information and people gave generalized information, positive and negative, not with rose colored glasses. It's better to get some honest thorough answers than some generic snide remarks.
thoughts
The work is hit and miss. Sometimes they are begging for help and other times there is no work available. They shuffle you around from account to account. They have picked up more accounts, but this seems to have created disorganization. The quickest way to get any response is with IM or a phone call.
My thoughts .....sm
This is not an opinion strictly based because I work for Shapin, this is in general....
Yes, we all deserve the best paying rate. But with the economy the way it is today,it just plain ole' sucks! Its not the companys fault because they can't pay top dollar, I blame the economy. We cant even get a decent waged job outside of the home...
Also, I would rather take a lower pay and deal with a company that is very understanding, friendly etc.. Rather than dealing with those holier than tho MT's and QA's. Its not worth the headache anymore... And I at least know, that if something comes up, (personal/emergency) I know that Shapin will be understanding to the situation and I dont have to worry about being yelled at the next day for not being able to commit to the job etc ..
Now, as far as the whole outsourcing matter goes, whether we like it or not, it is there. It's everywhere. We cant do anything about it... Are we supposed to shut off our phone because our CS reps are Indian?? Now before I get bashed for bringing this up, I just want to say that No I am not in total agreement with it, but obviously they are here to stay and we cant get around it....
Thats pretty much my 2 or 3 cents.
my thoughts
I think we pass but when they see how well we did and how many years experience we have, the say we did not because they know we want/deserve good pay which they do not want to pay. Just my thoughts.
here's my thoughts
I know I'll be shot down in flames for it but, here goes! :)
First, I think base pay should be premium with generous incentives for production, night/evening work, weekend work, specialties, and difficult dictators/accounts.
Second, I think there should be an absolute standard for employers: They scream they want quality and production at the same time. The only way to get this is to hire well seasoned, experienced MTs who have the production capability. I believe all students graduating from MT courses should have to work inhouse in a hospital or clinic (if that is all they want to do) before working from home. It takes too much time and energy to train them. The course is just more of an outline of what they'll need, to make them familiar with what they will see/hear in this work. It does not educate them and prepare them to be even entry level in most cases (I know what I'm talking about - I see entry level new hires).
Third, I think MTs should take notice and realize that not one single company is in business to give us jobs. It IS a business and it must be run that way. The hospital/clinic/physician is our client and we have to serve them. If MTs do not want to do that and work with their employer, they should simply work for themselves.
Fourth, I think MTs should actually take a professional attitude to heart. All of the message boards are full of the most hateful, catty, snotty, judgemental, whining people but they want to be recognized as professionals. We don't appear to be a professional group because we are not acting that way, speaking that way.
Last of all, we need to realize that the MT industry is not the only one changing -- all businesses are changing. It will not go back, it will not reverse, it will not turn about. We have to learn to adapt, change, and make ourselves necessary for the future. Doing the swollen chest/head routine won't get it. Complaining won't get it. Threatening to quit or unionize won't get it. Making a dedicated effort to be better at our work, difficult dictators and all, WILL get it.
Fire away! I've put on my fire-proof clothes and am leaving the building! Won't bother me.
JMO
My thoughts
I am not a butt kisser. You can do everything right and it still does not get you anywhere in this business. Been in clinic and IC. It is the same everywhere unless you are climbing the corporate ladder, which I am not and do not intend to.
Exactly!!! My thoughts exactly (sm)
That is what I am trying to say in postings above. It is OUR GOVERNMENT and BIG BUSINESS creating this issue, NOT American quality.
TRS Please Let me know your thoughts..
Okay, I am a newbie and I have taken a leap of faith to go with TRS, I have been on and off this board and see that there are some wonderful AND experienced MTs on here. Any info you can give me on what you know about this company would be great! I am a military spouse and we have recently gone from a two income house to a one, we just spent 5 years in Germany and we bring back a 2 yr old, a 1 year old and one on the way :) Because of this I decided to go down the MT road for a second income to be able to stay at home.
Any information would be greatly appreciated!! I am really just wanting to know I am going in the right direction. I know there are plenty of 'better' companies out there, but I need to get my feet wet before they will touch me.
All comments are welcome!!! Thank you for your time!!
V/r
Michelle
Second thoughts re KS
This week I was offered a job with KS on a new hem/onc account starting soon, which will use the Allscripts platform. I actually did accept their offer, but after doing so, I am having second thoughts. The company I am working for now has been very nice to me, but the hem/onc account I am on is a very difficult one with a lot of different dictators. The new account for KS would not have half as many dictators. The cpl rates are very close, but I am not sure I want to go through all that new stuff of learning a new platform, new dictators, etc. Has anyone else out there ever decided to stay with the company they are with even though the new account being offered would be much easier.
Would like to get some opinions regarding this. Has anyone else decided to stay with their present national and not take the new job offer? TIA
Second thoughts re KS
I posted a message on 11/17 regarding having second thoughts about going to work for KS. If you did not see that message, would you please read it and tell me what your thoughts might be. I need more feedback before making my decision.
Your opinion is appreciated. Thanks.
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