Any system will give you a low count
Posted By: winnie on 2007-12-28
In Reply to: Line counts: hmmm..... - ExText and raging against the machine
if that is how it is configured by the MTSO, hospital, etc. It is set up by technical staff to count per their standard, so my suggestion to you would be to talk with your supervisor and get specific information about how you are paid. Keep in mind that if you are paid by character, most especially visual black character only, your line count will be significantly reduced. If you are not paid for headers and footers your line count will be significantly lower. Everyone needs to discuss these issues before starting any position and make sure you take good notes and dates and note who it was who told you any information you may have.
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This may give you some idea of their value system.
I applied with this company, but because I was a newbie, I wasn't eligible.
However, I did receive a most thoughtful reply from them, giving me advice and suggestions on some ways to break into the business. A lot of time and effort was put forth with that e-mail.
While I don't work for them, this type of response may give you some idea of how they treat people.
Most companies simply ignore you. Some that do respond send out almost rude and nasty e-mails.
This company, however, sent a very compassionate, informatibe reply. To me, this is very telling.
Where do you get that Scribe does not give you a line count??
I have been with Transportal for over 6 months and NEVER have I not been able to see my line count instantly at anytime I wanted. The ONLY exception to this is if a file is pending in QA it does not show until QA has completed it. This is not new within the last few weeks. It has been this way since January at least since I was hired.
It sounds to me like possibly you did not stay long enough to learn your account nor how to use the software and give it the full dedication it takes to learn all aspects.
I can easily type 250-300 lph when I give it my full dedication and am having a good day. I can say I have major health issues and Transportal has been a WONDERFUL company to work for for me. I do wish the pay was a little higher but I am thankful not to have an account full of ESLs day in and out too so I feel that compensates somewhat. I am an IC and I have NEVER been questioned about my work hours EVER and I have worked under 2 account managers, both beginning with a J. They are exceptional. Some weeks I work days, some weeks I work nights. I work whenever I can with no questions asked. Just as your work schedule may not be the same as everyone else, account managers have their schedules that work for them as well. Who cares when they upload the work, you have work don't you? If the files are already late on TAT, it doesn't mean you HAVE to stay up all night doing them. It means the entire acct is most likely out of TAT and working the oldest first. No, I am not in management. I am merely a team player, IC MT as stated, and I realize what it takes to keep the work flowing and the account happy. I hate seeing someone come on here and bash a wonderful place to work just because it may not have worked for them or because they didn't stick around to figure it out. If you had software issues, why didn't you ask how it worked? They should do more info regarding the use of the software but most experienced MTs can figure it out as it is that simple to use.
Take everything you see with a grain of salt for sure on this one. Free feel to email me if you have any further questions. Out of 15 years experience, I have never been more satisfied with an account, company, or team lead with the exception of the good ole days and basic Word without platforms. With any platform, you have to do at least some demographic work and that is the wave of the future so you might as well get used to it and thank Obama for pushing electronic medical records. At least we are still typing rather than going to full EMR or VR or editing work from you know where. I am glad you left though, leaves more work for me, YEAH!! Also, I have NEVER received a rude email EVER from anyone within this company.
Control i does not give us the exact line count where
we work. We do not get paid for everything that control i would show. It has recently been fixed so that we can use control i, but the line shown there is not what we will get paid for. We have to go to ichart to get our *true* line count. Ichart often is very slow and/or down ! There is a big difference in the control i line count and what we get paid for. We also have no way to see the reports that we have done with the exact line count for that report, nor any report that shows us the job numbers we transcribed EVER! We are even blocked from the function that shows the prior report that we did. Control i does absolutely no good if it is not a correct line count (paycheck-wise). The only thing that I see good out of it with Transtech is that it does show the number of reports that I have transcribed so that I can compare it with my handwritten tablet of jobs, but it does not show each and every report number or line count for each report. The only way we could that is to look at Ichart at the end of each job which is very time consuming since it is so very SLOW ! But still no job numbers.
What companies give an accurate EXText line count?
Either an accurate count or the option to check your own!
Wanna give the rest of us instructions on how to make a line count like that, aside from doing all
m
In my Extext experience count was about 10% less than the Word count. nm
X
It means to double check what THEY say your count it. Count
uj
"warned" by someone who won't give facts or sign her name. Give me a break! nm
x
Nationals give at least a week to learn program. Give
xx
Are you aware of how they count your time?.. or don't count it i should say
nm
They used to give out $25 Amex cheques -- give them time. :-) nm
WMX - line count. Was working along and noted line count accumulation (sm)
signed off the report I was typing. Those lines didn't add immediately, but sometimes they do that. What concerns me is that when I signed that job off and the next one came up, not only were the other lines not added in but they were LESS than they were before I signed off previous job.
I thought I noticed this happening the other day, but figured I just wasn't paying attention. Today I definitely noticed it. For some reason it changed it's mind and took 8 lines off my line count. What the heck?
Am not really ecstatic with the way things are going anyway and then this confuses me.
Please, someone have a realistic explanation so I don't feel paranoid and cheated here.
Then company should set line count per day with incentives for above that. If get line count done
:[
MDI's new system.. Can anyone tell me
if they like it, love it, hate it? I HATE IT! It has cut my lines in half and I'm ready to throw in the towel. It's a second job for me and I only do it part time. I love the account I'm on and everything but their new system stinks. I didn't mind AIM but their new system can join my hated docs on the long cruise to nowhere that I wish they take every time I get them..
Is it the AIM system still? nm
s
new MDI system
Hi, I have been working on the new system, yes there are some issues with quality - I have been putting my headset in the back of my computer and the sound is much better. I love the new system though, it just needs some time
OLD SYSTEM
Except for a couple of accounts, they are still using the OLD DOS program.
I mean system - DUH! nm
nm
I was 300-350+ at Q, can't get above 270 at Wx. It's their system. nm
x
Don’t know what VR system you use
but this is why I said, it has to be trained correctly. If you have scads on and 1 does something 1 way, the next another way, the third some other way, that is where the problem comes in. By the end of the day my total was $153 so that was ok for me and it is so much easier than straight.
I get what you are all saying about them not having to give give you work, but...
I guess I just figure that as an IC, I am basically my own business and it is my responsibility to make sure that the work is done when it should be. I just think that if the standard of the company is 24 hour TAT then that is what I am agreeing to do when they hire me. There are advantages for both of us to the IC senerio, they do not have to pay benefits, or take care of collecting and reporting the taxes, and I have to adhear to the 24 hour TAT (or what every thier standards are) but can do that during hours that are convenient to me. Of course it is better for the company if they know exactly when I am going to be sitting at my desk and typing that is why they have the option of hiring employees. Just my opinion and wanting things to be like they used to be.. I guess I have to get out of my time warp or look a little harder for a company who really knows what IC status means.
System was down for a while. It is frustrating.
I know they are working on it. Overall, I like this system better than most.
No structure/system at MDI-MD...sm
I feel like they have too many MTs typing amuck anywhere and everywhere whenever they want 24/7 causing everyone to have to work 24 hours a day to get their lines in. I have been chained to this computer for over 5 months now.
If you do not already have an abbreviation system
you will not succeed. I don't mean to say this in a mean spirited way. I'm saying it after working for several companies where I needed ShortHand and had to build it from scratch. It is counterproductive to learn new accounts, a new platform, and a new abbreviation system all at the same time. It takes literally weeks of refining the entries that would allow greater productivity...weeks that you won't have time to invest when you are expected to be up at full production by your third paycheck. Consider everything.
I should have specified that Allscripts is EMR system.
nm
Oh and learn this new system..
 Be an IC at 7 cpl, and do your assigned work and be our slave! What a joke...
Not sure, but I think it's a call-in system...
and probably most of the docs are using phones in the hospital. Just the other day I had a doc call from home and dictate from his kitchen. Sounded like he was washing dishes, and he stopped often to talk to his small children. There was a dog barking, and I could hear him let the dog out as he was dictating.
Now and then, some of the docs dictate on speaker settings because they want their hands free to type into computers for patient records, or to go through papers.
I've had this sort of thing on every account I've ever done at every company.
Whenever it's really bad, I send an email to support and/or my account supervisor. I always get good response from them. No one can check a dictation station or tell a dictator to get off his cell phone if we don't let the office know that there's a problem. :)
Was the system ExText?
They told me I would be working on ExText. Is this the platform you used? And thank you for your response! I really appreciate it.
What kind of a system is it?
nm
Don't know what kind of system they
are using, but they just put in a new VPN server to handle it. I was just wondering if there was anything I could do at home to help staying connected, or if other people had experienced this while running Extext.
Ahh their GREAT system!!!!
and clocking in and out
It IS the system. I got an e-mail from my STM
this week stating so.
Transolution DOS system
Would anyone be willing to email me about Transolutions DOS system? It is hard to make any money on this platform? It seems there have been negative posts regarding this but I would like to apply. It is so hard to make a decision about company with so little info to go on - it would be nice to get a heads up both good and bad..... Thanks....
See message above regarding system.
Unless you work for Webmedx, you really should not comment about the system.
And if that system is Meditech, well let's just say
platform is at MQ. A hospital system could care less if the MT is happy. They are focused more on how wide of a range they can reach for each department and make it friendly for the ones who seek the information. Meditech is horrible.
Just be careful hopping from a huge conglomerate to a company that claims growth, but then overhire. JMO.
Obviously so TT's system of being nice
has backfired. With no checks in place quality goes down the drain. That is true for any industry. Transtech is nice and all but one of the reasons I'm not there today is the quality of the work is sorely lacking. Somebody else said they fear a lawsuit, well I wouldn't be surprised either.
The more the system tries to eliminate MTs I think the more they (sm)
the more the system finds they really need the human touch in order to have a document worth the money for doctors to walk into court with.
However, I will say this. As we go into this depression -- and trust me we are there -- businesses have learned they don't have to CARE. They don't have to care about the health or well being of their employees -- and they are showing them the door rather than being decent about a work place.
So, they may find they need us humans in the chain of medicine - I think the courts will more and more not see law suits because nobody can afford to bring the charges. We will all be out here just struggling to keep body and soul together. Sad what has happened.
probably less than 200 jobs in the system now..sm
Divide that by 100+ MTs currently working for them and the outcome isn't good.
You just had questions so they took your name out of the system?
x
You are connected to their system and they can
monitor everything that goes on on the computer, though I really think they have better things to do.
Can't you look at your old reports in system?
MediTech system..
I've seen old posts on the negatives about this program. Has this system gotten better? TIA
Lanier system
It's not a silly question. A Lanier is similar to a C-phone and if you have a Lanier account at MDI you either need to own one or rent one from MDI. As for the other poster who asked a similar question, you also need unlimited long distance for any of MDI's Lanier or C-phone accounts. I have full (actual) unlimited phone service through my cable company, so that's not really any additional expense for me, maybe just a few dollars more than I was paying for regular phone service through the phone company with no long distance at all.
Well, MTStars does have a system set up
lack of a better word - I guess its handled on an individual basis at times, i.e. whether to permanently ban or temporarily ban or just a word of warning. I know from experience. There are definitely outright trolls, and that is true, but I know even from my own experience, I can just get so angry sometimes at something that I do lose it and say things that I probably actually would have said to someone's face, but maybe not. I don't know. As the posters above have said, we can be a very unappreciated and abused employee, MTs as a whole, and many of us are in very frustrating work situations, more so in these hard times, so, yes, tempers flare. I think most flares here are from those who just refuse to validate others' experiences, i.e. the happy MTs who viciously attack the unhappy MTs, whether just in general or specifically company related. That is so sad. The MTs finally vent, as really none of us have anyone to talk to or understand in real life, and they get squashed and called names, or insulted that they must be having problems due to poor skills, etc. That's so sad and I generally then find myself attacking people I think are attacking other people. Its just human nature for all of us, though the name calling and stuff is very poor judgment. I think its happening more of late because of the financial issues that are impacting us all - bosses and MTs alike. I appreciate the current editing of this forum, as I said earlier it used to be so heavily edited that it was 100% skewed to hide the truth about the site owner's favorite companies, i.e. advertisers, sponsors, or employment affilitations, etc. I 100% agree that it was her perogative to do so, as she owned it, but it was done in such a way that nobody knew that things were being skewed that way. So, it was a form of misrepresentation, though, again, her right. So, I hope that for the most part what I read on here these days is a bit more unfiltered - might not be happy news, but perhaps its more fair and balanced, as they say!
Rating system
The rating system is for the pay, not the errors. (i.e. A rating is higher pay than B, B is higher pay than C...) Errors are based on percentages, which I did not address. You must have misunderstood or maybe I did not make myself clear. I do not blame the system for the company's choices in how they handle this. However, the system has the capability to lower actual line count than what the Editor is doing, JUST LIKE THE Medquist SYSTEM allegedly did. My point is that as long as there are software programs out there that can manipulate how an employee is being paid and not a true reflection of work that is actually done, there could be no hope for an MT or an editor to make what they want based on production because there are many companies out there that find this capability beneficial to their pocketbook.
I have to say, it all depends on the system
I wish, just wish, that people could have seen my reports yesterday, almost 99% perfect. You or I neither one would be able to sit and transcribe as fast as I kept my foot on the pedal fast forward, just cannot do. Very few mistakes to correct. I do not know what system Transtech uses, I do not know how many MTs are on to train and all that makes a difference and a big one at that. I had a year's hand on education years ago in a hospital and probably more education than I see on this board as far as MTing. As far as the salaries and being paid for education, most are not paid that way right now. The salaries have steadily fell since the 80s and when have you last received a raise? For me it was in the early 2000s while still working inhouse, none now. Oh, you are saying picking your brain to train the machines? When I first started on VR it took about 2-3 weeks before it was picking up most physicians on staff and now ESLs are so much more palatable if a person could ever believe that. The system that I work on now was NOT started by 1 of your companies out here, rather implemented by the hospital where I worked. Some people don't like VR, others love it and personally I don't want to do all straight typing anymore, just don't.
Any idea which VR system they will use? nm
xx
Some of you just have the wrong system
Might as well just face it. You think what you want and I work every day on it so know what I think. In the last 30 minutes alone I have edited 446 lines, for 30 minutes that is $17+ and I don’t consider that half bad and all I had to do was to listen. I work on escription, love it, dislike straight now, I make good money and do what you have to do. It you erased and typed for the same amount you would get paid for VR, then that is you. I dont have to, have a wonderful system and so I am out to make more money for my day. Call it good for slow, call it good for newbies- have at it, got more important things to do today than try to defend.
Oh welcome to the VA medical system! sm
My husband is a vet and I've been in the room during a few exams; the physicians edit all their own work and never make eye contact, basically just grunting a few questions as they point and click / point and click / point and click.
Yes, vets were the first guinea pigs for crappy EMR...
If you are logged into a system at all, they know
Trust me, been there, seen it, used it.
People were always amazed that I could pick out who was talking, saying what, being ugly, etc. I could pinpoint you down in a heartbeat.
It was easy to do. I mainly used it to control noise and to isolate those who were disrupting.
the audio is horrible on the new system....
I had my husband listen to a little bit of one of the doctors and even he said it sounded like mush. I bought an expensive pair of noise cancelling headphones and it is still terrible. I can handle the software, but the audio is another thing. I am ready to resign. Grrrrr.
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