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Any NEW/CURRENT information on DTS America?

Posted By: Just Curious on 2007-08-10
In Reply to:

I have read the older posts about this company and wanted to see if there was any new information out there. Any help would be greatly appreciated. TIA


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DTS America..any current information??
Specifically, I am looking for a job with health insurance benefits etc..Does any know the costs for families and single coverage? Do they pay decent? Any information would be greatly appreciated.
Looking for information on Synthescribe of America out of TN....

nm


Current information.
I've been with OSi for a couple of years, and I have no complaints.

Currently, the insurance is Aetna, certainly middle of the road in coverage and price, and they switched to them from United Health last August because UH was going drastically increase the premiums due to the high volume of use they had from the company. Current family plan on the managed PPO is around $250 per pay period (twice a month), and that is the most expensive plan. The others have much higher deductables, and they offer the medical savings account plan, but I prefer a traditional coverage plan. If you're looking for individual coverage it is much less than that. OSi pays about 50% of the cost, some other companies are contributing more like 80%, so the monthly bill is higher than some, less than others.

I have received all bonuses promised, all holiday pay, all celebratory pay, and my annual raises. All pay has been on time. I have found the pay scale to be very competetive with other nationals.

You are expected to have a schedule, but in my experience there is more than adequate flexibility for anything that comes up. If you are scheduled on the weekends and have made other arrangements for time off you may be called, but just if they haven't seen the change or if your manager forgets to change it on the schedule for the week. Like any real job working for other people, things happen, and you may just need to say that you made other arrangements with your manager. Not a big deal, frankly. You just need to let people know in advance, or if it is last minute call, so they aren't wondering what happened.

Vacation time accrues at a rate equal to 10 days a year in the first 3 years, then increases. Vacation pay rate is based on you average output prior to vacation (not sure how long they average). Not as high as you would get typing, but certainly very nice when you're on vacation.

If you work on a government account you do have a background check, but you provide the contacts for them, so think about who you list. This is done by an outside government source, not OSi, though they send the paperwork, then it's sent to the gov. agency.

If you do work on VA accounts, typically all national holiday weeks are pretty light, but they make up for it in volume by the end of the week. Other accounts vary as to flow of work, though most seem pretty steady in my experience.

I happen to really like my primary account. The lines pile up fast, because the reports are long, and you don't spend a lot of time setting up the demographics. Not all accounts are equal, and with first-hand knowledge of several accounts at OSi and at a few other nationals, the specific account is the luck of the draw.

This is a real job, and I've found that if I approach it like one it is appreciated. If you are a full-time employee it is reasonable for a company to expect you to work your hours as planned unless you notify them otherwise. I know many companies give a time window of 12 hours to get your lines and hours in, so you may be more comfortable with a place like that than with a job that asks you to base your week on a regular schedule. There are many people who are better suited to freelance gigs, because the reason they work at home is to have total freedom to work when and how often they want. If that is what you're looking for, you should consider working as an independant contractor (IC). There are some working at OSi, and most other companies also have both employee and IC positions. You just have to ask the recruiter or personnel officer if it's available, and get the rates.

Please keep in mind that message boards are most often used by people who have something they want to complain about. It's an easy place to vent frustration and anger, and sometimes not so easy to get the opinions of people who are busy at work. As a very long-time internet user, I've found that to be true of all types of message boards, and you have to learn to balance the information you get from here accordingly.
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Thanks, but I'm looking for current information. Anyone else?

It is better to get the current information sm
directly from the employer as we may not have the most correct information ourselves or may even misinterpret what we do have. That is why we say ask the employer. It's not fair to you to give you incorrect or misleading information.
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Also, I am wondering about the flexibility in scheduling.  They say they do offer flexible schedules, and the employment type is IC.  Do you know what timeframe there is for getting in the 1200 lines per day? 


I guess the other thing I would like to know about is, does anyone know about how long it takes to get up and running once an offer of employment has been made?  There was some discussion here about that being the one bad thing about this company, so I was just looking for an idea of how long it actually takes. 


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DTS America
Do they allow dial-up?  Thanks.
DTS America
Another one I passed through  a few years ago.  Didn't suit me.  They are/used to be big offshorers.
DTS America?
has anyone heard of this company? how are they in terms of pay, schedule, etc.?
DTS america

 Did anyone receive a response in regards to the rsdiology opening?  TIA.


 


DTS America
I worked for them years ago. I only stayed 30 days because they had no work. They insisted on training in-house with them for a week, and then when I got home I ran out of work every day. They only had one hospital account - the rest were doctors' offices. This was about 6-7 yrs ago. Ask lots of questions You know how productive you are and how much work you need. Trust your instincts. One hospital account is not enough for a good MT. I can't imagine anyone is insisting on in-house training in this day and age, but any good MT should be able to connect herself and learn the technical aspects of an account remotely in, like...an hour.
DTS America

 


I am looking for info on DTS America such as pay, plenty of work, benefits and how they treat you. I did see the one post about outsourcing to India, is this still their practice?


thanks,


 


Have you ever seen in America...
Have you seen how chickens, cows and pigs are treated as livestock in our country? Or how they are killed before being served up as Grade A American? Ever seen live chickens dunked into boiling water to scald their feathers off? It's not a pretty picture, no matter what animal or country!
DTS America
Anyone currently working there that I can chat with, if so please email me.  Thanks
DTS of America

 


RUN, FOREST!!! 


When I first started, they were great. When mgnt changed, it became the almighty $$.  I and several of my MT friends lost our jobs b/c they outsourced the work to India, lied about it, said there was no work, when there was work. One account they still have, that I worked on was Vanderbilt University Hospital, which is a HUGE teaching hospital and is the trauma center. How can Vandy be out of work? It is a  a joke that they're named DTS OF AMERICA when work is outsourced overseas.  You can e-mail me privately if you wish.


Signed,


fast fingers


 


DTS America
I worked for DTS America for about a year. They changed the way they count lines, which caused the pay to drop about 20%. We were no longer able to keep track of our own lines, as they did not provide the software for that. I worked on trauma with quality of 98.5 or better. Eventually, I was making less than $6 per hour. They were constantly running out of work (read giving it to India). They required us to check the queue for work every 15 minutes, sometimes all day long! My state government lodged a complaint, and I was fired.
DTS America
Does anyone have any info on DTS America?
DTS America
Does anyone have any current information about DTS America QA positions?  Do they have plenty of work?  Do they pay on time?  Are their QA positions paid hourly or by the line?  I know they outsource.  Do they hire IC or employee? Thanks in advance for any information.