Any KS people on the account with the problems (sm)
Posted By: mt on 2008-01-22
In Reply to:
Just curious, is this a new account or have there been internet and phone problems all along? Love the account - but what week this has been...(Also know this has nothing to do with KS - all from the hospital...) oh, well...
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This was sometime last year. I bet they rotate this account around so new people always don't
s
I used to work there and know people who still do...they have no work on clinic account but if you
are acute care or have experience in acute care you will be fine...
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
People at TT have been paid! People who haven't well, maybe you did not make count and your check
after insurance deduction. Maybe your bank is holding it. Maybe anything! But we GOT PAID. This is NO LIE. And I am sick of this board. Nothing but disgruntled exemployees arguing with employees who like their job. Ugggg. I am working. BTW: THERE IS WORK (clears throat) remember that? Work?
Keystrokes is wonderful!! They are the nicest people and care 150% about their people!!
Excellent company!!!!
I worked for SS and some people were very RUDE and I am talking about the editing people in some
instances. It ALL depends on the person, as it does with any company. They paid on time and the lady over me was very nice, but boy the person in QA was mean to EVERYONE!! Never seen anything like it before.
Then when we MT's are **thrown on** an account because of lack of work on our account
What is so hard to understand about that?
Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account. Not fun to be tossed on an account that you have never seen NOR ever received an email on. Sounds like business to me.
You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.
I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.
I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.
I know that they are trying to give more when so many companies are giving less and taking away more.
Are people trying to scare people or just tell them what is happening. I am not scared just seeing
that things are changing very rapidly and not for the better for me. If I have no work and need multiple accounts everyone else is in the same boat now arent they that have my accounts. That is how people know what is going on.
Maybe due to the people that manage Amherst. I think MQ would be a lot better off finding new people
up there with all the problems you hear about that office. Seems like something is very very wrong there.
I doubt it. There are more happy people than unhappy people sm
at Medquist. I've checked out other companies but I liked MQ the best (I kept working at MQ while testing other companies).
SO right! People who get paid to bring people on-board -sm
to these companies (few, if any, are 100% honest, it seems), are going to be honest and tell you anything that isn't rosy and sugar-coated. Having a good prospective MT walk because the company isn't so great means less green dollars in their bank account every month. They're not going to tell us anything that DOESN'T make them more money.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.
I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.
I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all. Very bulky and cumbersome. Much better editing programs. I prefer to straight transcribe on ExText. Pay drops horrendously. But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people.
Our account is an acute care account
We are low on work too and have been for almost 2 months. We know what is happening to our work though as our supervisor admitted that the work is going overseas. Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service. It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day. I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas.
More people will come into VR because the qualifcations to do MT are not the same. Lots of people w
to work at home. It's all relative to what you are used to. The nationals are counting on this. I think MTs will work cheaper rather than reenter the work force with no other skills than MT. The nationals are counting on this.
They named people's names. That is not right. People just sm
need to keep from naming names. I thought it was an informative bit of information, but when you name names, then posts are way out of line.
I would really like to see a truly professional way of talking about a company. I don't care what board you go to, somehow people just do not want to play nice when it comes to talking about people. If those people could learn to be a little more professional and stop posting names to their wrath or anger, then that will be the day I can say I am proud to be in this profession. When I see those types of things, it makes my skin crawl. If it were me being talked about, I would be livid. I certainly understand why the posts were deleted.
Thank you for saying that. Most people here just love to trash people.
It is against board rules though.
Heartland - we take care of our people people
I meant in quotation marks, not parentheses.
For people at MDI-MD that say they are out of work, I see they are hiring now. Are people still
running out of work or did they get more accounts. I am interested in this company.
Honestly, people some people are lazy...
plain and simple, sad but true.
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me. I need consistency in my work. I was told one thing, and am getting something totally diffrent. I know most jobs will be slow, but I was told one thing and now have to do something else. There is no work on a daily basis. I am a newbie to this field. I have a chance to work somewhere else stable. Sadly, I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system. But that is just my opinion. I am sure that it differs from account to account.
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes). Poor technical assistance. Poor support on accounts. Very slow to reply to problems. Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm
OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts. My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some. Still 2 different sets of account specifics, but only 2. Someone posted they had 15 accounts at WMX and were still out of work. I didn't work for MQ, but sounds like the same situation at WMX.
Thanks! Yes, the account is ExText, so we would be on the same account. sm
They are still hiring if you change your mind.
Also, I am working part-time for Encompass. The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either. I feel fortunate to have found 2 great companies.
If you want IC work, I am also still working on a limited basis for CardioScribes. It is just cardiology transcription and the work is easy. Their platform is Wordscript, which is a Word-based platform, VERY easy to use. However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.
If you go somewhere else, or if you decide to stay where you are, good luck! 
Does it have to be an account your manager has or any account? nm
,
Dont kid yourself that people dont know what is going on. Do you honestly think these office people
dont talk. Maybe you should make sure you know what you are talking about before you open your mouth.
Who said people who work for KS aren't happy for people who work for (sm)
other companies? I'm happy for people who are happy with their jobs, no matter what company they work for.
New Account
It's probably because they are hiring new MTs to staff a new account.
New account? - sm
Then why not spread the new work out to the MTs sitting there waiting for something to do instead of hiring new people to take work away from them?
It's definitely more than 1 account.
It happens each time they add or convert a new account to BT. They may get 1 port taken care of on one account and then it happens on another. When they first started transferring accounts to BT it was ALL the ports on some accounts. It has been a nightmare for MONTHS with this platform. Yeah, I'm sure they'll get it all straightened out eventually, but how fair is it to expect US to take the brunt of the loss for months while they get things in order and what does that really say about them and their concern for the MLSs?
Which is exactly why the account I am on
now dropped MQ and went with a different company. Major reliability issues. It makes me wonder how they get new accounts when they lose so many!
Really? They had about 99% ESL on the account I did!
Made about as much as the guy that cleans the grill at Burger King. No thanks.
I'm still new at my account
but right now I'm already at 200 lph. I'd rather now give the pay because it's unprofessional, but they offer a higher rate than any of the other places I applied at.
R U new and on an account that isn't
Hmmm
Ask to be put on the UW account
Too much filling in of demographics, which has been stated many times here before. You wouldn't believe what you have to do before you even type a single word in the report.
If you make it to 1200 lines a day with them, please shout it on this board, cause it's a real rarity and quite an accomplishment to do that. Pay not that great either.
If you like the account....
If you like the work, try applying to other Wisconsin companies. You might find they are typing the same accounts.
I am not on a 100+ MD account. nm
nm
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