Anonymous Transcender
Posted By: anonymous on 2009-09-29
In Reply to: And I'm getting really sick of - Anonymous Transcender
I hope it all works out for you. Rather than looking it as being jerked around, you might take it instead in the positive viewpoint of being given a heads up. Good luck to you!
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To Transcender below
I for one am still waiting for your post as to the difference in the pay raises, incentives, base pays, bonuses and treatment of newbies versus long-term MTs at Transcend. You said many things but when asked for specifics, you never answered. Well, you did say you wouldn't post publically. Well, it may be public, but you are still anon. So, why not "ante up" as the other poster asked you to do and give us some facts to back up your statements.
You have gotten on here publically and casually thrown around negative accusations about the company. You should expect some MTs to want some proof of what you are saying.
It just makes me really mad that some people are careless with their comments and can turn others away from possibly being hired by a wonderful company. I can tell you specifically why they are wonderful and have proof to back up my statements. WELL????? 
I am a Transcender
I have to agree with you too. I love it. I was a little slow with work for a few days but I was given a secondary without any hassle and now I don't have to worry about it. Aside from that, they have been great. And I read many, many posts on the forum when I first got hired. I read way back as I wanted to get a feel for things and I never came across any complaints such as the poster below was stating. Very unfortunate. 
TRANSCENDER
I say go for it. Transcend is a wonderful company to work for, don't let anyone sway you if you really are interested. 
Ex-Transcender
I tried really hard on an account with Transcend that had 90+ plus ESL docs, and could not continually meeting the 98% error-free goal, or really make any money. I have been working many, many years in all phases of medical transcription, and this was the hardest account I had ever worked on. I liked the people, and the training was good, but just could not live up to their expectations with that account. At my age, I got frustrated and quit.
Transcender too
I work for Transcend too and this is the first I've heard...I came from MDI Florida and they sold to Transcend. Things stayed the same for about a year then slowly things were changed to the Transcend way. Transcend has its good points and bad points but overall I am very happy there...
another Transcender
I don't want to beat this subject to a pulp, but I just did my training with Transcend yesterday and I am discouraged to read MTs are running out of work on a regular basis. The recruiter was very rushed to get me started, I thought. Why would they hire new people if their accounts are running low? I don't get it.
Not an MDI-er and not a Transcender
I work for a small MTSO, a mid-size MTSO and I have a private account. I pray my situation does not change until I can get my 6-yo child into college. I cannot raise her to be many things that we Americans aspire to be - programmers, doctors, track stars - because our society lacks cohesiveness, integrity, sense of family. It is just too easy to sell off what we said we would never sell or give away. I will raise her to work in a profession immune from replacement by computers or offshoring services...but pray tell, which one would that be anymore? Perhaps pharmacy so as to dispense all the antidepressants and mood stabilizers that are coming to be the American way of life.
I met D in 1997 when I went to work for Signal and became one of the cream of the crop in the MT industry - until Signal was sold to MQ. Life went on and many years later I rejoined the family with deference being given to my previous work at Signal as having elevated me to a standard higher than most MTs. I left MDI some time ago, having stayed longer than I should have. While there was nothing on paper to say that I knew what was happening, my heart told me the truth. All those years of D saying she would never send work offshore, and yet, where was the work? When my primary account only recorded fewer than 100 dictations over the course of a weekend, I knew there was a duplicate system syphoning off the work, again only my gut to tell me so, no proof of it...just a dead paycheck that does not pay the mortgate. That was last fall. When it was anounced that VR was taking all three of my accounts and there were emails stating D hoped she had made the right choice, well what else was there to know. It happened with Signal. I felt I knew it was happening with MDI-MD, and now everyone else knows, too.
To all you cheerleaders rocking out here the last few days, tell me I have imagined all the posts decrying lack of work by Transcend. Tell me it was NOT just within the last few days one of your purported MTs posted that if you are going without work, don't take it. Just pick up the phone and ask for more work. You cannot post now that everything is rosy and gloss over what has been posted about the T over the last couple of years. The MTs from MDI will be jumping from the frying pan into the fire. Do NOT pretend Transcend's endeavors in VR and offshoring will prevent loss of American jobs. Do NOT pretend Transcend is the answer to the problem (are you listening, D??)
I will keep my accounts for now. I am grateful I work for an American physician who would give up his practice before sending transcription out of the States (are you listening, D??). I work for an MTSO that has clients who tried it and came back with a better understanding of why it is important to keep transcription state-side. As for the other MTSO, well, I will see what happens there.
Shame on you, MDI and shame on you, Transcend, for trying to pretend things are rosy.
off my 
to transcender
Do you do clinic work or hospital work with reports of all types? Sometimes, that is the clincher - if you do only one type of work, it usually runs dry...just curious. Thanx.
MDI/Transcender
Honey, they are not dying, they've done died.
MDI/Transcender
Of course she said yes they would stay the same. What she meant was that they would stay the same FOR NOW. They won't stay the same after 1 January, betcha a beer.
Well, I am an Ex-Transcender as of Monday. sm
I was disillusioned as you. I am an acute care MT with 20+ years of experience and it just was not for me. Although, I have to tell you that the production management team were awesome to work with up front; however, I didn't like the behind the scenes action like changing my worktypes without telling me, as well as consistently running out of acute care work.
For example, if you work primarily on er reports and the discharge summaries are behind, they will just take the er dictations out of your queue and you will discharge summaries for a week straight, and they don't even bother to tell you, hey the ds are backed up and we put some in your queue. There is nothing wrong with keeping the account in TAT, but give us, the MTs, the respect of telling us.
Also, the ES accounts are a total rip-off. Taking 20 and 30% off the line count is a totally stealing from us MTs. Personally, I had a huge problem with it once I saw that it amounted to $500 out of one paycheck. That really sucked bigtime!
Let me ask you - if you are an acute care MT and was given boring clinic work or doctor letters to do all day every day, would you be happy when you were hired for "basic 4 acute care work".
These are just a few major reasons why I am gone.
Good luck to those who have stayed and I hope you are happy. To each his/her own!
Don't be Depressed, Transcender--
I've been working part-time with Amphion for almost a month--so far, so good. I came off proofing two weeks early, and the account I've been on has never run out of work. The staff I've worked with have been very pleasant and professional. I've been paid on time as agreed, and I'm happy to have a part-time schedule with no nights and/or weekends. I'm feeling optimistic.
should this transcender take a job with amphion??
what to do????
Fellow Transcender, I have had so
many problems with this platform. If you make just ONE mistake, it screws everything up and you can't get back. I did 3 reports in 3 hours today. Very frustrating.
X-Transcender who is happy now, can you
e-mail me privately please? pwdohio@yahoo.com Thanks!
It's Official! I'm A Transcender !!!!
O' Happy Day !!!!!!!!!    
Another happy Transcender here, too! nm
s
Another happy transcender
I have been a happy Transcend employee for over a year now. I get a mix of good and bad dictators, but you get that everywhere! There is VR everywhere now and the same goes for offshoring. Times change, technology changes, and we have to be willing to adapt.
I agree with the other posters. If you hate your job find another one. Transcend is a great company but is probably not a good fit for you, especially since you have such a negative attitude about them. I went through a couple of companies before I found the right company for me. Do yourself a favor, search this forum and find your dream job. Wishing you much luck and a better experience next time!
I agree with ex-transcender
After working for both companies, I am happy at SoftScript. They are flexible and management has been easy to communicate with and questions are answered quickly. Pay is on time and the platform is easy. Yes, there is a lot of work available.
not a Transcender but on eScription
I have been on eScription since this spring. I do a combination of VR and straight transcription for my account. I have a couple of doctors who speak clear and fast and eScription hardly gets a thing wrong. I can get 800 lines an hour on those. Oh, if only I could get those doctors all day, but I can't. They don't dictate enough to fill a day. I have other doctors that I can only get 200 lines an hour on VR because they speak slow anyway or pause a lot, so speeding up doesn't help things much. I put them at double speed and still could have typed them without stopping and gotten paid better. Then there is all the dictation that is somewhere in between as far as how well the VR report comes out (or not), how much the dictator jumps around and confuses the program, etc. I use pretty much all the keyboard shortcuts and the VR overall is fairly decent for our account (I'm guessing because we have a limited pool of MTs training it), but we still run out of work and we're only at about 50% VR right now.
So I'd say, aside from learning all those keyboard shortcuts you need a good dose of luck to be on an account that eScription can get pretty accurately, good dictators that you can speed up all the way but still understand, and plenty of work so you don't run out. I really don't know what else you can do.
I'm also a Transcender - love it here.
I worked for Transcend one time for 3 years, had to resign for family reasons, but was welcomed back with open arms when I came back this year. I'm sorry I ever left and glad I came back. There is constant evolution and constant growth. The only limitations are the ones you will put on yourself. I just enjoy the fact that we are kept in the loop on everything that is going on --- glad I made the decision to come back.
Hey Missourians --- BUZZ ME! Bet there are more of us than we realize :)
not a Transcender, but curious
You said they are cutting your pay 30 to 35%. Is that from straight typing down to VR rate (in other words, VR at 30% of straight), or is that going to be a rate cut for everything across the board?
Also a Transcender... LOVE it!
I have a few gripes with this company, sure, but for the most part, I haven't been this happy at a company in a very long time. I feel like I matter to the company. I'm not afraid to ask for things I want or need or just to ask questions. Work has been low (it's been low everywhere), but I told my regional manager my concerns and she gave me 2 extra accounts and was so validating about my concerns. I can get more if I need them. The pay is decent for a big company such as this (I got more with smaller companies and private doctors), but I can get in so many lines that it seems to balance it out. I love the accounts I work on, I love their eScription platform (both speech and text, I do both, but mostly text), and I love the whole team.
QA is wonderful, HR is wonderful, my TLs are wonderful, etc. All in all, I'm a very happy Transcender. :) I just can't wait for the winter season where we are all slammed with work again!
To anonymous. SM
I totally agree with your post. You would think a forum such as this would be full of comradery, support, and help. And, sometimes, it is.
Unfortunately, mostly it seems to be MTs (and MT business owners posing as working MTs) bashing each other. It's almost as if you become afraid to post an opinion for fear of being jumped on for having that opinion.
But, hang in here if you will and post what you want. Help when you can. Take what decent advice you can get. And, just let the b.s. roll off your back.
I AM ANONYMOUS TOO
LOL LOL LOL
You are anonymous here, so sure!
x
I am not anonymous
From what I understand there was insurance but too high, they are working very hard on getting a plan a lot more reasonable, I am sure if that is a big issue someone could wait until it is in place, but I would work for Keystrokes if they didn't provide insurance.
I am still not anonymous
We have all become so cynical,I am myself, and have really lost a trusting part of me that I miss because of this profession. Keystrokes has been honest and that is something so many of us are not used to anymore. I don't think that is going to change, at least I hope not. Keystrokes is not a fit for everyone, but if you want honesty, a fair shake, then what I am posting is the truth, I am not a lead, not a manager, haven't met the top people but the owner is hands on and that means a lot. I personally emailed Lee when I wanted to come back after leaving for 2 years and she took me back with open arms, and for that I am greatful.
to anonymous
Finally, I knew this could not just be happening to me,and I know that there are even more out there that this is happening to. Monday count off by 58 lines, Tuesday their count and my count the same, Wednesday count off by 44, Thursday count off by 69 lines, and today the counts are the same; but nothing changed on either end as far as how the counters were set up. Come on now, you don't have to be an accountant to see it does not add up.
To anonymous
I doubt the other poster is your honey (whatever happened to treating colleagues like fellow professionals); you might gain a lot from taking a basic business course. Many of the women's business organizations offer them and that might help you find a practical answer that you could use in your situation. Asking what the top line rate is is like asking what X equals in a huge algebra equation with too many variables. We'd like to help you, but there are just too many variables here.
anonymous
Cuz?--As a former MTSO, I would not hire anyone who cannot use the tool of our trade (English) correctly. No, I am not being the grammar police. I think it is relevant because the issue seems to be professionalism--on many levels. Please keep in mind that all kinds of people read these boards--recruiters, hiring managers, etc. It seems that people either have professionalism or they don't......
anonymous
The best thing I ever did when I was starting out was to take a workshop in basic business for women. Although this class was in California, I am sure that various women's business organizations offer them other places. They will teach you how to price things, how to do P and L statements, how to write a business plan and a proposal, etc. Truly, it was kind of fun and it might help you get started. Not trying to be the police here, just trying to give you a hand up.
anonymous
It does not matter how many times you say it and it does not matter whether the client allows it or not. What matters is that the company actually DOES it and it deprives an American worker of work. Get it?
Anonymous
No, that is incorrect. The merger went into effect 1 September, 2009. The MDI-MT's will have things as they are until 1 January, 2010 when heaven knows what will happen. Just guessing, but I am putting my bet on a reduced cpl for all MDI-MTs and forced use of VR. I could be right, I could be wrong, but that is how I would call it. Just saying.....
Anonymous report to IRS (sm)
I just posted a reply to an IC who is tired of being burned.
I want to add - and not to out of spite to fellow MTSOs - if you want to stop the trend of requiring ICs to follow set/ employee schedules, you can make an anonymous report to the IRS. No company, and no one wants an IRS inquiry/audit.
That said, I strongly suggest that, so as not to arouse suspicion that you are the anonymous reporter, you not complain about your hours/set time while you make this IRS report. You want to rectify the situation, but you do not want compromise your earnings.
It's anonymous board.
posters here use monikers/handles to protect their real identity.
No way to search by name!
See my name above :))
I'm not hiding behind an anonymous name. I am me and have
used this moniker for years, though others are posting with the same moniker.
Nope, its anonymous.
NM
Transcender who doesn't want to go on food stamps
How is Spheris as an employer? Are they hiring? Are they fair? Do they have benefits? Can someone make a decent living there? If their employees give them everything they've got, is Spheris loyal to them? TIA.
Current Transcender - long message
First of all, I'm not management, which is why I am posting my name. This way no one can say I am anything but an MLS.
October 5th was my 9 year anniversary with Transcend and I'm still here.
I don't post here often but I get really tired of reading anonymous blatherings about how horrible a company Transcend is to work for.
Is it the best company out there? Probably but I honestly don't know. They have been good to me for 9 years and that's all I can attest to.
Maybe I have just been very lucky to have the account managers and team leads that I have had in the last 9 years.
I see people posting about how many companies they have worked for and I am really not impressed. Instead of their transcription skills, it seems that these people are honing their testing and interviewing skills with all the job hopping they do. How can you really decide if a place is a good fit or not if you don't give it more than a couple of months?
There have been ups and downs with Transcend for sure. My curiosity gets the best of me though and I ride it out to see what happens next. I'm still here so I guess that would mean the changes, though sometimes really hard to swallow, have worked out just fine.
They pay us on time every pay period, the tech support is great, the teams are great, and they pay just as well, if not better than anyone else out there for straight transcribing and VR.
The flexibility they give us is great. They are understanding and sympathetic when our lives are twisting and turning.
Since May, I have lost 5 family members and close family friends. Talk about an emotional roller coaster.
I even dropped everything and drove to Las Cruces, New Mexico from Washington state straight through with my sister and daughter-in-law to be with my dad as he was dying in August. My managers knew my dad was ill but I literally called them from the road when I left. Karin and Linda both told me to not give it a second thought, GO and be with my dad. A lot of places won't tell you that. If you don't have the PTO, you stay put or suffer the consequences.
My production has suffered greatly, then bounces back, then I am slammed with another death. Instead of reprimand I have had support.
Probably a little more information than you needed to know but this has been my experience with Transcend.
Maybe if people were a little more honest with each other ALL of us would be better off. Good or bad experience, let them post their names.
J
Yep. And those praising are also anonymous. I like to hear the
full range. Usually the truth for the majority falls somewhere in between the two extremes.
Anonymous; that's the problem here, people
can say anything they want and not be held accountable; in particular, on the Word Board. Posting anonymously takes away from the reliability of the poster. I don't know who to believe the majority of the time!
Are you going to trust the anonymous post of someone you
You don't know the poster, his/her ideals or goals, whether they are credible or not.
Seems like blind faith that could cost you in the long run.
Your anonymous and just showing one of the reasons
that SS is a horrible place to work.
Ethics? On an anonymous forum? (sm)
It's too much to hope for wanting people to be ethical on an anonymous forum. Just take everything you read with a grain of salt and post what you know to be the truth whenever you see flagrant bull being posted by unscrupulous people. Unfortunately, that's about all you can do. People do unethical stuff all the time in business. Sad but true.
OSI allows only company email, keeps coworkers anonymous
and that stinks
So you can believe an anonymous person who is friends with the owner
when they say it isn't so, but you believe an anonymous poster who says they are losing the account? If you have concerns call the company. You've come here many times in the past and griped about this company. You have the right to do so, but you're still with the company. Could it be that they are one of the best companies out there, not perfect, but better than most?
Name calling on an anonymous board? How cliche.
^^I^^
I use anonymous email. If I use a moniker it isn't my real name.
It's been like this on this website for a loooong time now! I've been posting anonymously for ages, so I don't know where you get the fact that you can't post anonymously anymore. The email I use is for this website only and doesn't even include my real name.
It's as anonymous as it gets without having a bunch of spam posts invade the boards.
I've liked it for a long time now and still like it. If you don't ... then, well, you know...
soooo, you are posting anonymous posts to your own
posts now??? How childish. Besides that, I did not see any copyright mark on the eye rolling thing, and I was not responding to YOU, but to someone else. I thought you were *bored* and had moved on. Apparently not because you always have to have the last word about anything. I guess that makes you feel that your are always right, as well as a people abuser. LOL.
I receive an anonymous email from someone that had a friend go to work for them and it was bad news.
Glad I passed it up. It sounded awful, no communication and no work etc..
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