And why do MTSOs treat ICs as employees? nm
Posted By: MT on 2006-02-21
In Reply to: I wish there was an icon that shows cartwheels and pom-poms!! I agree. Why - MTSO
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But they are!! Treat employees very well
nm
If you treat your employees well, why
would you make the statement all but 1 would turn on you if someone offered something better? Most MTs I know are thankful to work for someone who treats them well, something that is no longer the norm in this business, and generally stick it out for the long haul, until the MTSO offshores or there is no work or not enough work to feed our families. Somehow it has been lost that an employee well treated and well paid is an asset, not a liability. I don't know about you, but I appreciate respect for the work I do and the knowledge I bring to the table and that respect comes in many forms, most notably a living wage. You can be darn sure that in these economic times and with the depressed wages we have had to settle for because MTSOs, large and small, offshore or live high and mighty off the backs of us MT slaves, I'm looking out for #1. Loyalty and respect are earned. Very few companies today exhibit business and/or moral practices that earn them either.
They treat their employees VERY well.
I have been there for over 2 years and don't plan on going anywhere else. They will go out of their way to do anything they can for you if you are a hard working employee. I have never been with a company who treats their employees this well.
They're going to treat you the same as all other employees
and you'll not get your way by threatening and stomping your feet. You hold no more weight than the rest of us with them. Just how expensive is it for YOU to type for MQ who is PAYING YOU? LOL
?? I don't see how you can say that... I love MDI and they treat their employees well.
I have never had a bad experience with them and I certainly would not call them nasty.
This is misleading. They have all ICs, so it cannot be said that they treat their employees well.
I had a rude awakening about being an IC and will never go that route again!
I you're going to treat your employees poorly, you
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I agree.. Too many companies treat employees unfairly and feel they can get away with it.
Too many MTs would have just turned the other cheek, chocking it up to a bad experience and moved on, which is what I probably would have done, but the buck has to stop somewhere. Good for that MT...
MTSOs are the bosses; MTs are the employees. There is no friendship involved. nm
nm
If that is how they treat their new MTs,
then just imagine how they must treat their MTs on average or for the long run! Gee Willikers! I doubt you'd have much positive to look forward to if you stayed. For that person to treat you that way so quickly -- she must both be used to doing so to others and gets away with it from the company. That gives her a lot of power to make other people miserable. I would let that place take a hike. I sure hope I don't run into her on my job search.
Good luck to you in whatever you decide.
Yes, when you treat the MT like....
I have to say if the MTs weren't treated like they are in sweat shops and constantly hounded about their production and could get paid a decent wage, then maybe the quality could get better. But, when you are paid on production and someone just out of school has yet to build up speed, and they are being hounded as to why they are not producing their line count, then they feel rushed and yes, making careless mistakes. I have been MTing for 3 years, and I surely do wish I would have chosen another field. I am currently getting myself ready to go back to school and get into diagnostic medical sonography. The only thing I will miss is being able to work from home and be more available to my family. Sorry in advance for any typos or punctuation errors.
They have a low pay scale. They treat you like
The owner is nice enough, but she does not like to pay until her client pays her and she will make you sign a paper stating you agree to that. Just be careful what you sign. You might like it if you like EMDAT. There is no training. You train yourself through a website she gives you for EMDAT. Again pay is low. 
I don't agree-because Men treat U the way U..NM
I like my company. They treat me well.
industry's *standard* pay.
BUT ------ Thanks to AAMT/AHDI, greedy hospital CEO's who want more money & more management, at the expense of less of everything else (including patient care), and MTSO's without the backbone to stand by a rate that means they can pay their MT's a living wage, even *the industry's best* pay just isn't cutting it. Not as a single person, anyway.
Changing jobs would just make my situation worse. But if the payscale doesn't go up soon, I'll have no choice but to get out. I already cant ever retire, thanks to the Wall Street pigs. And thanks to greedy people buying into the MT industry to make a fast, easy buck, just makeing ends meet is getting near-impossible. I could understand it if I had no education and no skills. But as a person who is pretty much at the top of their game in MT, I'm so disappointed that my work, my hours, and my knowledge aren't paid what they're worth. A very respected doctor/professor once told me that MTs are *one of the doctors' strongest lines of defense against mistakes, malpractice, and lawsuits*. He used to thank me personally every year, even though the rest of the hospital didn't seem to give a crap, for catching those tiny dictation errors that ALL doctors make, and for bringing things that seemed questionable to his attention. As a result, we both learned continually, and quality was job-one for him, as well as for me.
Now, it's just a numbers game. Crank out those lines. Cut those corners. Someday that continual haste is going to cost a lot (if it hasn't already). A life. A job. A medical licensure. A few million in a lawsuit. We used to be important players in the quality of medical care documentation. Now, we're just *expendable* cogs in the wheel.
They don't treat you well on the CM side
You may not think it makes a difference, but it's like working for a different company. I think the staff is very abusive and disrespectful to the MTs and each other. Webmedx needs to go in there and clean house from the supervisors down.
Read ChartMatrix MT's post below. The culture really does make a difference. Apparently, she doesn't have work, either. Bad on both counts.
And that they will treat you like FAMILY, too.
Can't argue that one. I guess like most of MY family, these yahoos would never pay me what they owed me, either.
I cannot believe they still have the audacity to advertise here.
Well, just don't go to work for Focus. They don't treat
their staff very well, they are all Indian including your leads, and there is at least one guy there who is very male chauvenistic.
I work for 2 companies and both treat me very well. sm
Contented MTs generally don't come to these boards to complain, so our side is not represented well.
There are some very good companies out there. I've managed to find 2!
BTW, we're not nickeled and dimed. We're pennied, or ha'pennied!
Unlike government employees, we're paid on production, so lots of work gets done.
;)
As companies being allowed to treat their MT's like this.
If TT and the other companies who do not pay for downtimr/no work to their at-home MT's when they log on and there is NO WORK, then these companies would assuredly be more careful about letting us run out of work.
Discussion was about having to stick to a schedule when they want us to, but in no work situations, mgmt will forget about a schedule then and request us not to call the office, nor email on those days, and we are allowed to be flexible with our schedules (at their convenience). These companies who run out of work need to be paying for downtime/no work situations, and they will be more careful about surprising us with no work days when we log into the system.
This began as a discussion about sticking to a schedule, not about $$$ saved up.
people should treat others the way they want to be treated. nm
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That sure is a RUDE way to treat a co-worker.
Actions like that usually do.
They hire you as an IC and treat you as an employee. nm
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I'll bet the Saudis will treat you...
a whole lot better than Transcend does. Arabs are known for being extremely generous, unlike many of these 'American' transcription companies.
I agree with all the above. Know how to treat transcriptionists, and I don't just mean on holida
nm
Been there. My company didn't treat me horribly
but because I could do the very worst ESLs I got dumped on. Work is assigned by the company and there isn't supposed to be cherry-picking, but there obviously was. I could do the dictation, but it slowed me down considerably. On top of the bad dictator it seemed the sound quality was also bad. I would be stressed at the end of the day and end up with a headache. If I were getting paid by the hour I would have still be a bit stressed, but not as much because I didn't have to worry about producing lines. My MTSO has told me a couple of stories too. I have looked for another position a couple of times, but every company that offered me a position didn't want to pay me what I was currently making, didn't allow me the flexibility that I have, didn't have the friendly platform that I currently have, and I had to be connected to the internet to work the whole time. I like to get outside when the weather is nice and with my current job I download my work and then I can get off-line. I can take my laptop outside and work. I still read the job boards on occasion, but I have decided I can't do any better anywhere else, so I'll just accept whatever issues there are and deal with them.
Stay away from Fast Chart. Their pay is low and they don't treat you very well. nm
nm
I treat my days of no work as an unexpected day off..
get a lot done at home, go to town and do the shopping I would have had to do on my day off. Every now and then it is nice to have a day off that is unexpected. I make up anything that I have to on my days off...just like in the real *outside* job world. If I miss a day or two of pay I don't sweat it...that is why I have a little extra $$ put away.
I think that is very good advice but how do you know if a company is going to treat you well?
During the interview they will tell you all kinds of wonderful stuff. Are you saying it is better to look a company offering a lower line rate as an indication of a better place to work? You could be right.
It seems kind of sad though in our industry that in order to get decent management the personal price is to take a cut in pay. Why can't it be good management and good pay at the same time?
This industry is insane... they treat you like garbage and ...
you get no respect... here is the deal... many women want to work from home to be there for the kids... the MTSOs know this and push what anyone will put up with to the limits. It ain't worth it.
If transcend has so much to hide and has to treat everyone with threats, they stay away.
That is a big red flag in everyone's face. From what I read, they are going downhill fast with lots of disgruntled employees anyway, so I am sure they will all leave the company "at will" when they find new jobs.
I work for JLG and they are just fine. They treat you well with small little perks.
So they pay by 65 characters. So does most everyone else. They pay on time and are reliable which is better than I can say for some others around here.
MTSO not loyal friend, relative. Best not to treat
ms
No, if they knowingly tested you when you had crappy sound effects what would they treat you like a
.
Just how are they to work for as far as accounts, ESLs, etc. The usual things such as how they treat
the MTs and so on.
I dont think that the act of insulting a person whether on a board or in life is no way to treat any
nm
Why in the world are American MTs working for India who treat you so disrespectfully?
Nm
Oh for sure employees, but not too often for statutory employees. Sorry for confusion.
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Attn: Any Transcend employees or former employees
I have been offered a job with Transcend, but I am not completely sure about it yet and I need some input from you guys. I have read positives and negatives regarding this company but alot of it was pretty old information. Can anyone give me some recent feedback on them? Thanks very much!!!
FN is a great company full of wonderful people who treat you with respect. SM.
But they only want to pay 4.5 cpl for SR, 5.5 for heme/onc. Can you believe that? Also, workload has been very, very low for a very long time.
They have IC and employees, employees get benefits.
Good company. I am very happy there.
Does anyone like it at Precyse? New employees? old employees? nm
nm
And what about the MTSOs that ...
yell and scream and write nasty emails just because they happen to be in a bad mood? And that goes for some QA people I can think of too. They don't know or care to be civil. I suppose the double standard would apply here though. Only the peasantry should be given psychiatric tests?!
MTSOs?
Is this the correct board for me to ask a question of other MTSOs? I'm new to these boards. Thank you. D
MTSOs
Thank you! I have been in business 12 years and, if you can believe it, I have never implemented any guidelines for acceptable error rates from my transcriptionists. I have 19 transcriptionists and am finding that I need to do something to make them realize that they can no longer be lazy and just figure, oh, Dell will fix it. We have reached a volume of work where I cannot fix lazy transcription problems any longer. I am unsure how to go about this? What are various ways to figure out the allowable error rate?
Thank you for all the help you can provide! D.
MTSOs
I currently do offer a three tiered pay scale where the transcriptionists work their way up -- but I nevertheless find so many things they simply are not looking up or aren't sure of themselves and so will put question marks.
Do you know how the nationals figure the 98% accuracy? That's my real problem, I don't know how to go about figuring the 98% accuracy.
Good luck on getting that big account!! We have a large one starting on 02/01 and I'm nervous that with the sudden increase in volume I won't have the time to QA the way I have to now. In my area it is hard finding really top notch transcriptionists -- the couple I am having trouble with have been with me awhile and I've tried and tried to train them but they lack self confidence and don't THINK about what they are typing -- hard to teach that THINKING skill!!!
Who are the top 5 MTSOs (most MT's)? nm
nm
To all MTSOs...sm
I am just curious. I am sure it is very hard for MTSOs to find dependable, well-trained, honest people that work their required schedules as it is hard for dependable, honest, hardworking MTs to find companies that pay well, when they are supposed to, and have decent accounts and availability of work.
My question is where are you? I have close to 15+ years experience in multiple phases. I have been burned by 2 telecommuting companies already. I have been employed with this last company for over a year. I thought they were great but over the past 5 months or so things have began to have turned sour. Plus absolutely no benefits are offered. I can handle not having any benefits as long as everything else is good.
I have been skeptical to change jobs but things have just gotten to where I am completely dissatisfied.
If any MTSOs are hiring, I would be happy to take any test, send resume, etc. I just don't want to be burned anymore. I love this profession but times have changed. But like I said, it is hard for the MTSO as well as the MTs.
MTSOs
My opinion, I think part of the problem is with offshoring and the fact that offshored MTs can be paid less, therefore dropping US MTs pay. According to a lot of posts and my researching, MT pay has drastically dropped over the years and it's not getting better. Maybe if the MTSOs would post on what changes are happening on their end that makes them lower hire-on pay, that would help. From an MT standpoint, it seems that MTSOs are dropping MT pay but still lining their pockets, which is not a fair assessment, but that's the way some see it. We work hard and have to have a pretty much ongoing education to keep up with the medical terminology. I know some with 20+ years of experience are very frustrated that they cannot get a decent line pay. I don't know what MTSOs can do to make the situation better. Not all MTs are unhappy with their situation. I am very happy with the company I work with, although I do miss the statutory status and bonuses that I previously had at MQ, but times are changing and we have to adapt, and no I DON'T like it! Anyway, this is just my opinion.
MTSOs
I figure, it could get worse and for me, it actually has, so I try not to complain too much, but it does get frustrating and I try to look at it from both points of view, even though I'm not an MTSO and never actually owned one myself.
MTSOs
In the last 5 years that I have worked for an MTSO, I have seen a lot of changes in these companies and the way they treat their employees. When I first started working from home for one, the pay was good. They didn't bother you. They got your work to you...their were benefits. Now...with more experience and even certified, I get the run around too. Take a typing test with 20 minutes of dictation. Like being certified isn't good enough? My biggest concern is the fact they need to rethink how work-at-home employees should be treated. They tend to group us all together and try to treat us like we work in an office. It just isn't going to be the same. We obviously made this choice to work from home for our families. We give up a lot working from home, but they try to pretend that we should pay the same dues. The fact that they NEVER EVER CLOSE is a big one. Not to many companies out there make their employees work all hours, all days, all holidays with NO!!!!! reward for it. No thanks, nothing. They expect you to work on Christmas day in your home where your family is celebrating, perhaps 5 - 10 feet away and not participate?
For instance, I had to work last Christmas (and trust me, I've paid my dues on holidays). But it was a new job, so I had no choice. Sure I started late. I spent the first 2 hours celebrating with my family, opening presents, etc. As soon as that was over, I got on here and started working. I made my line count well before my shift was to end, but I got the mean e-mail about not working.
I think they need to get real. We work from home. We don't leave our problems at home when we go to work. Sure, you have to separate home from work while your working but I think they need to treat us with a little respect. Perhaps realize that we sacrifice for a reason instead of pretending that our reason doesn't exist.
Maybe they should take a clue from Google on how it treats its employees? Man I would just love to work there!
I feel so frustrated in this occupation lately, that I don't know what to do. I get the run around myself. Scheduling interviews and putting your whole day off for it and then the recruiter doesn't call!!! But e-mails saying sorry can we reschedule? NO, we can't.
I've seen and done it all in the last few years, offshoring, holidays, bad employers, horrible bosses. Its been a long time since I enjoyed my job.
Sorry if this runs on, but its late (since I have to work late shift to compete with the overseas people because they work while we sleep!) but I'm tired. Time to go to bed!
Here's hoping that something in the future happens and once again, our jobs are great and we brag to everyone about it!
This is what I believe about MTSOs
Most all of them are probably offshoring work secretly or not. They overall don't respect their MTs. They offer baloney rates. They lie through their teeth. They offer steak and deliver animal chow. They punish all MTs supposedly because of the faults of a few MTs. They keep tabs with countless instant messages and phone calls to keep their ignorant little children in check. They are constantly running ads because they can't keep good MTs.
How can any industry survive with this treatment? I think almost every one of them is offshoring whether they admit it or not. What other explanation could there be? It can't be simply because the MTs put up with it. There HAS to be something else behind it. MTs as an industry don't put up with any more crap than any other type of employees. BUT the MT industry has a way of offshoring work with nobody the wiser, unlike other industries and I think that is what is behind the whole sham. 
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