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Serving Over 20,000 US Medical Transcriptionists

And they don't pay 1 penny of downtime

Posted By: My 2 cents 2 on 2005-11-10
In Reply to: Awful one they made themselves called beyond TXT - 2 cents

when the system is down for hours at a time.


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Like a bad penny...
A Kool-Aid drinker, too Like the mantra in Field Of Dreams- If it's posted, it must be true! Can't you just hear Johnny Cochran bellowing that out in court? Yes, my tired, old, ex-QA (riiiight!), she said she wasn't interviewed so that's that. She didn't disparage the recruiter either, I suppose. Maybe all of this is just a bad dream- like when you supposedly worked here. Oh, that's right- you quit! Uh-huh, sure. Oh, but wait! Before you did, the owner BEGGED you to stay! Anyone who knows anything about our illustrious leader knows BEGGING is not part of his ballywick, so you must be sharing the same dream. I would love to know when you left, as I'm sure our research would find that you were terminated, or resigned in lieu of. It would certainly explain your sour apples after so much time. I thought when you QUIT a company, you do so to improve your lot in life and show them that you are much better tahn they? How come, after so much time away, there is still such anger and resentment? Could it be that you realize it was a big mistake to quit or in fact you were really let go? I think we know the truth. Enjoy your dream!
I believe her name is Penny, not sure if still there.

To penny...
You have a point. I have tried to do this for 9 years now with the same company. This last one really has me thinking though. If they keep cutting, pretty soon we will have to pay to work for them because what we get will not even pay our internet bill. I keep going until I find something I am sure will work for me. I do not care for uncertainty especially in this time. I may be not happy, miserable, and completely beside myself over it, but I won't just quit on a whim. Did that once in my younger years and learned to regret it when the paycheck never came.
Penny has only been with KS a month or so. sm
Call Becky at the office or call and talk to whoever answers. Tell them the situation and tell them that you want to work for KS but feel that you have been shuffled. I would bet that they will get it done for you. No company wants a reputation for letting good MTs fall through cracks.
Penny Pray
Penny Pray's company is a small Maine transcription company. They are a good company, and good to work for. The only problem is if you do their psych work, it's very difficult to make decent pay because many dictators are slow speaking, different formats and it just takes too long to get decent pay. If you get their ops, you might do ok.
Penny is awesome!
I know everyone has their own opinions and experiences with people, but I have nothing but wonderful things to say about Penny Whalen. She is a great recruiter and a great person!!!
Penny Bashing!
I have never heard more woman being catty! Have any of you ever watched the movied called Mean Girls? I have worked with Penny and found her to be communicative, friendly, and out of her way helpful! Have you ever heard that old saying, if you don't have anything nice to say?
job posting (Penny Pray)??
Anyone know who this company is?  Their job posting seems to be incomplete.
12 years ago I charged a penny a word
nm
Transcription @ Its Best - Penny Pray, owner.
Great woman to work for. Pay is always on time, plenty of work. She runs an honest company with integrity.


Possibly a penny a line? I've never had anyone ask if I had my CMT on an interview. nm
s
No, I'm not on his side. He ought to pay every penny he owes. It doesn't matter what
This is a capitalist society. He is free to charge as much as the market will bear.

If you're tolerating that, then the market holds.

For the trouble, I'd make a surcharge onto the shipping charge as well.

If he did not pay my 1st check within 24 hours of the pay date (absolute proof), I would stop working that very day for him.


You dont think any company wont save a penny anywhere they
yui
Save a penny post is not slanderous. Not only are you naive,
,
But a 'Thanks for Your Hard Work' email wouldn't cost them a penny :-(
It's not even about a gift, really. It's just more about the lack of acknowledgement in general.

I'm sure a lot of MTs, not just MDI people, are feeling a bit disillusioned and unappreciated this week.


Downtime? What's that?


Downtime
They pay $12/hr downtime, includes system/platform problems (on their end) and periods of no work. It does not cover things on the MT end, including electric failure and internet failure.
Downtime
Can anyone name a few companies that pay downtime?
downtime
Because I hired on as a FT employee and constantly running out of work which is out of my control - I have to sit here and wait while I pay daycare and not make any money - I need 40 hours a week to live - I wasn't looking for parttime work.  I think all companies should pay downtime when it their fault we have no work
Some do pay downtime, not all like MQ.
.
Downtime
Thanks, and I will check on that this morning. I will come back and post what I'm told. When I was hired and also during training, they went over the procedures for downtime pay, both no-work and technical. I'll definitely put it on here, though, for confirmation. Thanks, Dolfan!
Don't lie about it. They don't pay for downtime.
xx
Downtime (sm)
If you're out of work, you are paid downtime, but you have to keep checking back every 10-15 minutes.

Answering of questions isn't as bad as other poster said. First couple weeks it is great, though, when you really need it.

They were up front with me about no shift differential before I took the position and pay, etc.

Yes, there is a lot of preemployment stuff, but it is the hospital requirement and not DR.

If you live in the tricounty area (Dade, Broward, Palm Beach) the health insurance is very good, so the preemployment is kind of worth it if you need insurance.

Regarding samples. I'm not even sure if the other poster was on this account because with the software, you have access to all reports dictated and transcribed by all physicians or any reports typed on the patient you are transcribing. So no samples are really necessary.

Definitely shift intensive. But every job has it's drawbacks. It's all about a good fit. Maybe DR isn't for you, but I just wanted to correct a few incorrect statements by the other poster.
downtime
Does KS have a lot of downtime? Do they pay you for it?
they don't pay for anything, no downtime..sm
no holidays, NO overtime...8 cpl that is it, nada, nothing more. Owners are making a killing tho....
I hear they pay for downtime; don't know much else
Never worked there, and of course I would defer to people who have!
So when you say paid for downtime...

do you mean that they actually pay you if no work available, not just for equipment failure on their part? 


If compensated for times of no work on your schedule (at what rate?  minumum wage or other?), some of the folks on the MQ Board need to hear this, I think. 


What companies pay for downtime? sm
As in, you are an employee (not IC) and you run out of work.
Transolutions Downtime
This is true. They pay both technical and no-work downtime. I was hired a month ago (WONDERFUL company) and have it right here in front of me in the employee handbook. So long as you are a full-time employee, report your downtime to the appropriate person, and haven't refuse work on another account that does have work, you will be paid for downtime. If they have no work on another account for you, you are paid downtime. Have a great day!
Any companies that currently pay downtime?
/
Downtime? hahaha

There has been no mention of that and I'm sure it wont happen.


When the system is fixed, the most we'll get is double the amount of emails telling us how much work there is and how we all need to give us food/sleep/bathroom time to get it caught up.


Yes, I get paid DOWNTIME when

there is no work around and I also get PTO, paid VISION, very good health insurance with company paying 80%, dental for less than 15 per pay period and a great atmosphere.  Yes, I do have to produce 12000 per pay period.


 


How does TransTech pay out PTO, and do they pay downtime?nm
xx
Paid for downtime...
Paid for downtime with Transcend? We don't. We get told to flex out time out.
Companies that pay downtime
I've seen on the boards that the famous Axolotl pays for downtime when there is no work available.  Are there any other companies that do this?  Thx.
DOWNTIME NOT ALLOWED

I did not get downtime even with a ticket# and having to wait 2 days for another computer. All I got was a BS stating reasons not to give me downtime and that I could take PTO or not get paid for those 2 days.


Thank God I have next week off. I don't think I can stand much more of this BS.


0 in last month, maybe 3 hr in last year downtime.
x
Can you help with a list of companies that do pay downtime?
n
emts pays for downtime
eMTS pays for downtime when there is no work or when there are system problems. 
Check on that downtime issue
They are a wonderful company; however, they may not have updated the manual, because they have dc'd paying for no work downtime only recently, I would say within the last few months. They do pay for technical downtime but not for no work any longer. Check with your lead or personnel.
Do you guys get paid for downtime?

That's one thing about MQ I'm thankful for.  At least we get paid for our downtime.  I don't know if we'll get paid for the jobs we've lost, though.  Some say yes, some say no.  I guess it's up to the PS.


Check out the MQ board - there's a link to check the status of DQS on their site.  The link takes you directly to MQ's DQS, but I would think they offer it for all clients they serve.


Last I checked at 7:30 am EST, it was still down for MQ.  Some MQ MTs are getting work, but I wouldn't until it at least gives you the yellow light (see site). 


It's like a snow day - you're glad to be off unexpectedly, but you know you'll have to make it up!


In our dreams we would get paid for downtime
Kind of like the office staff is still getting paid while the ones producing their income don't.
No pay for downtime. You are asked to flex. NM
xx
Above poster is right --- a lot of unpaid downtime.
I've never worked for a company that ran out of work as much as this company did. I do not recommend this company!
My company pays downtime if
there is no work within your scheduled work time.  You don't have to make it up if there is work later either.  They don't guarantee lines though and the amount they pay is less than most MTs would make by transcribing, but it is money coming in.  We went several months where some accounts were running out of work daily, now lots of accounts on OT until further notice. 
Last I knew Transolutions paid downtime. sm
It may have changed by now.
Some pay downtime, do not have to waste PTO either. What world is above living in ?

The troll must of come out from under the bridge.  Jumping down someone's throat just for a simple question.   Wonder what world it came from.  Obviously needs a vacation but probably can't take one because all its PTO is gone. 


Employee. 0.09 cpl, 100s of normals, and downtime paid.
x
Diskriter pays hourly wage for downtime

Different view: If we all went to hourly pay to make sure that we are paid during downtime, it wou
what we earn on production. I make upwards of $30 an hour on production. Most hospitals are under $20 an hour. I think we would lose money if hourly and if they pay us for downtime, I am sure that the money would have to come from somewhere, so they would lower rates.


Transolutions pays downtime when work runs out. nm
xx