All you have to do is look back through the archives.

I had to laugh when I saw some positive posts this week or last, can't remember.  They sounded like they were written by the same person.

The CEO and his brother are in the business for the $$.  They have no clue about  the business.   The QA manager that was there when I was there was a joke, always sending out incorrect spellings on things.  Some of the accounts have the worst dictators I've ever seen and I do 85 to 90% ESLs.  The sound quality was terrible.   When I did QA the work I edited was horrible and they continued to make the same mistakes over and over, like typing same for postoperative diagnoses.  I was asked by someone if they offshored work and I said as bad as it was it is quite possible.  I keep hearing how they pay better than most but no one says how much.   It isn't enough whatever it is.  

There are much better companies out there.  Webmedx has 3 or 4 new accounts starting soon.   I haven't been there but about 3 weeks, but I am impressed with what I have seen and they pay well with the chance to early up to 2 cpl more with incentives. 

Benefits are very good, they have direct deposit and if it falls on a holiday you get paid early.  Six paid holidays, a week PTO that goes up based on years of employment.   I don't know insurance rates because I am not eligible yet, but they pay for things like life insurance, short and long-term disability, accidental death.  They offer paid training and you get 25% above our usual line rate for at least a week after that to compensate for having to learn a new account.

Their platform is Word-based and their Expander is Shorthand, though you may be able to use another, depending on if it will interface with their system.   It is a bit overwhelming at first, but by the third day of training I was pretty comfortable.   They also provide all equipment, though you do need high-speed internet - either DSL or cable, as it is a web-based system and you need to be on-line to work. 

• Does anyone have anything positive to say about.....sm - BettyDavisEyes
  • solid work - SSfeedback
  • All you have to do is look back through the archives. - me
  • The funniest thing I saw at SoftScript - during my time there
  • I knew a recruiter who used to work there. SM - ME
  • Support bad, wouldnt repond, lots of stuff to fill in not - paid for, lots of toggling. nm

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There' s lots of info on SoftScript.  In my opinion, not a good place to work and I'm glad I didn't accept their offer.

nm

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.

I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.

Not all change is bad.  This is one company that has changed for the better. 

how exactly do i get to the archives?  tks

Maybe she wanted RECENT information.  The stuff in the archives tends to be fairly old.  I read it too when I was considering them last year. 

I don't know where the info comes from that they only have overflow accounts.  That is not the type of account that I am on with them.  The only regular time there is no work is Sunday.  The only other time there has been no work in the middle of the week was around the holidays when the clinic was closed at Christmas and New Years and most clinics had slow work then.

Bottom line, to the OP, you have to make your own decision.  If you get an offer and have a good feel about it, go for it.  If you don't have a good feel about it, then you need to listen to your instinct.  Good luck with whatever you decide.

are favorable toward Diskriter, but not for the supposed reasons stated above.  This person is seriously misinformed about Diskriter offshoring at this time.  It is my understanding that a long time ago they offshored to the Caribbean islands but that is not happening any more and all the work is kept here in the U.S. now.

Whoever wrote the "Beware" post is not telling the truth.

most over over 1-year-old posts.  Anything current?

I just posted something a couple days ago asking about them, if you go almost all the way down to the bottom of this page it should still be there. I got 3 or 4 responses and it was mostly favorable info. So I think that might be the latest on them.  My name on here AvaMQ is behind the posts so it's in that general area. Good Luck!

A lot in the archives about Transend.

someone asks info on a company that was just discussed the day before.  There are other forums besides this one too where you can get info on companies.  Post your resume on the various job boards.  There are companies that do not post ads but hire from the resumes.   My current position I was hired from my resume and I have been offered a couple of other positions from companies who contacted me from my resume who did not post ads. 

I work for a good company and honestly they are not hiring.  Other MTs do seem to get upset when people will not tell them what company they work for.  I don't believe they are afraid of losing their job to someone else (at least for the most part I don't), but they don't want the company to overhire.  There are many posts on the boards about people not having work for days on end because companies are overhiring. 

listed like I used to.  have there been changes??