All the old reviews say they're horrible. Listen to those MTs and choose another company. nm
Posted By: MT on 2005-09-17
In Reply to: Info on Heartland - Cher
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- Info on Heartland - Cher
- All the old reviews say they're horrible. Listen to those MTs and choose another company. nm - MT
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maybe we're hoping companies listen up when setting
next year's goals...
Thomas Trans Any reviews/comments on this company?
Thanks in advance
Has anyone ever applied to a company that does not have good reviews on this board
but ended up liking it anyway? I have an interview today with a company like that . They opened up a training center locally and I thought that maybe I might get some local accounts, but the main reason for applying is that I am doing clinic work and would love to go back to acute care.
Has anyone every brought up to the interviewer the bad reviews, or is it best to leave that out? I am new to job hunting.
Horrible company, horrible dictators, ESL
at its absolute worst, sound quality horrible. The MTs I did QA for were horrendous. They made up words, obviously didn't use a spellchecker, couldn't get the hang of something as simple as copying and pasting Preop diagnoses to postop diagnoses and would type same again and again. QA manager would send out updates for new drugs, equipment and have things misspelled, frequently got e-mails that evidently were sent because someone wanted to feel important, absolutely no useful information, management problems, lots and lots of turnover, including management. The CEO has no clue about transcription and is in it for the money. After talking with him you feel like you need a shower.
You think you're battyfrustrated now. SS is HORRIBLE.
I've seen recent lines rates at 8 cpl. They have some really horrible ESL accounts and horrendous sound quality. Very rigid on schedule. Lines hard to get. Lots of BS from management. There is a reason they are always hiring.
MW is horrible. They offshore. They're inflexible.
The work quality is lousy. They push you to be an Editor of their offshored work. They act as if you should be grateful to work there for their low pay.
We give up on your naysayers. Great company, but if you choose to believe it's fishy, your loss.
nm
I hope my company flies under the radar. This is horrible what happens to one company sm
after another on this board. The owners must have very thick skin. First TT, then Amphion, now Keystrokes. No one is safe. I hope everyone takes all they read with a grain of salt. I have met a few of the owners of the some of the bigger services, and they are all very nice, including those that own Webmedx, Keystrokes, Execuscribe, Medware, MDI and Transcend. I hate to think how they feel when they read things on here, even though they all say they don't read the posts here and advise against it. I don't know how they don't read them; I look just to make sure that no one mentions mine.
Horrible, horrible, horrible place. Unlike the other poster
I actually worked there. Sound quality is horrendous. The account I had was the worst ESL I've ever had and I do 85% ESL so I have no problems doing ESL. Frequent management turnover. When I was doing QA the work was so bad that I pretty much had to redo every report. I hear about how well they pay, but they don't pay that well and certainly not enough to compensate for all the other stuff.
This company is horrible and you'd be better
off not taking a position with them. There are issues with their line counts with MTs being cheated - this is in addition to horrible management, horrible dictators, horrible QA people ......
Horrible company!
Do not work for this company. They want their work 12 TAT or sooner. They will drive you crazy!!!
Horrible company!!
Do not work for this company. The pay is horrible!!! They pay $4.25 per 1,000 words. That's like 5 cents per line!!!
They are such a horrible company they can't keep
good, qualified people, so they have to give newbies a chance so they can get the work done.
Yup...horrible company
Someone else just asked about them a week or two ago. I worked there almost 2 years ago for about a month as an IC. They are an Indian company. They just have a store front location in Massachusetts, but they only do payroll and HR there. The account leads, QA, and trainers are all in India, and these are the people that you will always be dealing with. I also found that the pay was on the low side. The training was horrible because of the huge language barrier, and I didn't learn a thing. I was always running out of work and the QA, account leads, and technical support, in my experience, were pretty rude. I was even yelled at one time because I called for tech support and couldn't understand them! They also deduct pay for errors. I got out a few weeks after I started. I just couldn't take it anymore. I wouldn't send my worst enemy to work for them.
TTS is a horrible company.
xxx
SS is a horrible company, but as far as the
lack of work I've heard several people complain about it lately and are trying to pick up some part-time work.
They are a horrible company and they did you
a favor if you decided to look elsewhere.
WHAT?! What a horrible company.
x
Lots. Horrible company.
Sound quality horrible, dictators beyond horrible. Late paychecks, constantly changing ways to get lines, horrible management.
Had a horrible experience with this company and could not with a
clear conscious recommend them. Check archives or scroll back to November for details.
Sounds like a horrible company to me
They pay 5 cpl, charge you if you send reports to QA, and only pay once a month. Also, someone posted an article about the owner below that was in BusinessWeek. It states how much debt she is in cuz she's not aggressive about making sure her clients pay her. Also, she charges 12 cpl, but then only pays the MTs 5???!!! Why would anyone work for a company like that?
Horrible company. Bad dictators,
platform has got to be the worst thing out there. They are run by a bunch of people who don't know what they are doing. They all tell you to do something different when it comes to the account specs. Impossible to make any money there.
SoftScript is a horrible company, would not be on my
top 10 companies. I haven't worked for Transcend. I hated WMX too. I had heard lots of good things about them, but I sure didn't see it. There have been lots of bad posts about them lately.
Horrible company, they are legit though.
There is a reason they are always hiring. Lots in the archives.
Worked there 2 years ago..horrible, horrible, horrible.
Would totally avoid them at all costs.
Worst company out there. Horrible sound
quality, horrible ESLs, system not user friendly, loopy QA. I would not recommend them to my worst enemy.
Read through the archives, horrible company.
The dictators are some of the worst ESLs, sound quality is horrific, the reports are so bad I had to basically retype them, flaky QA, management problems, etc.
A horrible company who does not value truth or the employees.
9
Sounds like the company I work for now. Horrible
it. The company in general is also very, very strict on QA, so there's never a relaxed minute as the newbie on the block, and the cliques! Its cruel. I feel like I'm in school again, getting left out and laughed at and even set up for failure. There is always someone calling out sick, etc., as you describe, and I am told I always have to be the one to cover due to seniority, or my lack of it. Its so upsetting that I'm just about to throw in the towel myself. I'm sorry I can't recommend anyone other than MQ QA, but I heard they are no longer hiring QA staff. They used to pay really, really well and the conditions were fine. Best of luck to you.
Great platform, horrible company
NM
Judging from previous posts they are a horrible company.
THey offshore big time. If you'll search the archives you'll find lots on them.
SoftScript is the worst - horrible accounts, horrible management, don't go there! nm
nm
horrible, horrible contact person! Worst experience ever. SM
Turned it down because of the arrogance and attitude.
That was not long ago. Ads run every 2 - 3 months.
Horrible accounts, horrible sound quality, etc
The only time SoftScript would not be wonderful is if you aren't doing your job. They are an extremely professional company. Sounds like someone may not have lived up to their standards.
Horrible, horrible place. Lots in the archives.
Horrible platform. Horrible communication.
Horrible people who say one thing and then when you do what they say, they get mad and act ugly.
Enough of a bone?
what do you mean there are no reviews?
how do they know if you fall into full time or part time slots for insurance? what about the 120 days after employment, they review you then dont they and what about accuracy?
Reviews
Thanks much for taking the time to reply. It is something that is important to me, and I am wondering if I am being unrealistic to expect a review and/or raise after a year of service with the same service. Isn't this just good business sense on their part in an environment where it is hard enough to feel connected and part of a team?
Reviews
I appreciated the responses. I will be checking out future opportunities and wanted to be sure that a yearly review is a reasonable expectation on my part. Just starting my list of pro's and con's to try and find the right fit. Thanks again.
PS: Hate to break it to you you really summed up my situation in a nutshell. Glad to hear moving on was a good move.
Bad reviews
Yes, I work for a company that has gotten bad reviews on this board. It seems pretty much every company gets bad reviews which just shows that everyone's different.
I like the company I work for. I just think what works for one person may not work for another.
And no, I wouldn't mention the negative feedback you heard here.
Good luck!
Bad reviews
I work for one such company now. They are always getting a bad rap but they suit me just fine and dandy. If I have any concerns (and I've applied for a lot of jobs), I bring it right on up in the interview...they don't have to hire me and I don't have to go to work for them so if they aren't willing to address any concerns I have, they don't need me and I don't need them. I went to work for one such company although at the time they were getting a lot of posts about paying. The interviewer admitted that it had been a problem but had been corrected. I went to work for them anyway. No problems with the pay but no one had posted that they were so disorganized they didn't know which end was up. I say a short term understanding makes for long time friends so if you have concerns, my advice is ask away but make your own decision. Don't rely on this or any other board to make your decision for you.
Yes and No on reviews.
You have to really study the reviews here for a while to get a feel for them. First, remember the saying where there's smoke, there's fire. If you have several consistent posts complaining about pay, or no work, etc., you can bet this is probably a true issue. Like one of the posters below, when she mentioned the pay issue and the no organization, I know exactly what company she means, as I read this board daily. I've done it for years, and you really do learn the companies this way, the good and bad of each. As for the glowing, cheerleading reviews of companies. Beware of these more than the negatives. For instance, below you will see rave reviews for another company, nearly to the point of praise the Lord posts. Only problem is, the MT is a newbie to the company, hasn't been there even a month, and the others chiming in with praise are brandie new, too. Yet you have ex-MTs and old-timers with the company stating there is no work, NO work. Who do you believe? The newbie? NO! So many companies play the bait and switch. They get you on board, give you great work for a month or two until your ties are cut with your old job and you're stuck, more or less. Then you see how the company really is - you'll either wake up one day and have no work, or garbage work that you never saw before. That's the way the biz is. So, never ever believe a newbie. They mean well and are all excited, but its like an emotional high when you fall in love at the start. Then when reality sets in, its way different! When you get an occasional complaint like I hate company so and so, and its full of hate and pain, you can pretty much rest assured that something personal happened, like the MT couldn't pull her weight or quality was an issue. When its so emotional and personal, there's more to it than just a negative review. Generally I have found that the companies praised on this board were not at all what they were praised out to be. I prefer giving some with a bit of negatives a shot, at least knowing what the problems might be from the start and addressing them on the interview. Yes, by the way, bring it up, as all MTSOs know about this forum and should be more than happy to address your concerns. I've never had a problem with this. After all, we tell them we found the ads thru such-and-such web site, so we can tell them we saw some negative reviews as well. How they handle the answer is your answer!
Reviews, raises???.....
What part of that was unclear. Anyone can check production - you won't get a review after 6, 10 or 20 years much less right after your probation. If you aren't producing to suit them - you are gone, unless of course you are a pet and then you can do whatever you want..
don't read the reviews
nm
I know that they are going to be doing annual reviews now as sm
my supervisor was just telling me about them. Yes to raises but I think it depends on how high you start at. I went from 0.08 to 0.09 over a year, now slight higher.
Yearly Reviews
Does anyone knows if any of the transcription companies actually gives their MTs yearly reviews, feedback on their performance, and/or raises.
QA reviews???????The whole time...sm
i was there, I NEVER ONCE had a QA review....my team lead was good at disappearing or just not replying to IMs sent. Emails were answered a whole day later....phone calls were NOT returned and when I typed in the place of another MT who was out....i found NUMEROUS errors in her prior typed reports. What QA review??/Could not have been on the account i was on.
Webmedx good reviews
I thought they were OK too but maybe not...the posts I read in the archives said they paid well..but guess I'll look elsewhere
Used to always get glowing reviews, but that has changed.
But it's kind of sad. Quick growth can create difficult times for small companies, I think.
regarding negative reviews for Axolotl
Most of the negative reviews from Axolotl are very old. I have transcribed from 14+ years and I have never found a company that even compares.
You might have a couple of disgruntled employees who could not and would not take pride in their work and maintain their quality posting negative things!!!
If you are looking for a good place to work with good benefits and you take pride in your work and can produce quality transcription, then you might want to consider taking a look.
IMEs and Peer Reviews
Have 15+ years of experience in this field. Any suggestions on how to find additional work???
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