All of the WORK RELATED emails, IMs, phone calls, etc...sm
Posted By: Tired of working for free. on 2009-05-16
In Reply to: Ya know, even if I spend time during my shift or after that shift - MTAM
Up until 05/13, I was a production paid MT that was expected to work a very structured, 6.5-hour shift that was to be performed from 9a-4p. HOWEVER, the constant disruptions that came from my supervisor and other staff members (mandatory IMs, emails, phone calls, on-line meetings, etc) was considered non-productive and had to be made up. It took me 8 to 10 hours a day (on a good day) to get in 6.5 hours of transcription! I was then accused of not sticking to my schedule because many of those hours were done in the evening (after the office went home) and I was finally left alone.
Could you even try to imagine anyone else (regardless of profession)being told to stay after their shift was over to make up any time spent performing work related tasks? It doesn't happen and never will!
Why are we expected to be so grateful to be at home when the only difference is demographics? Oh, and maybe a water cooler...
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phone calls
Is anybody transcribing for Steve who had the 15,000+ 3-5 minute phone calls between docs and patients, I believe? Just wondering if your making good money or not? Thx
phone calls
Oh my God I am and no I'm not making good money. I wish I had never started this job!!!How many did you get? I got 500 and I have a full-time job?
well, what do you want...phone calls?
They have to get you when they need you somehow.
That explains my unanswered phone calls. nm
xxx
Make the right phone calls and report her
xx
It took me 9 weeks and 2 phone calls to get my check.
I had to leave voice mails and no calls ever returned, but I finally got my check. I knew someone who was still waiting after 12 weeks.
company does not answer e-mails or phone calls
Hi guys,
Just wondering if any of you have experienced this. I use to work for this company full-time. I went to part-time because we were running out of work and I decided to go back to school (because I am tired of this game with having work and then running out).............
Anyway when I dropped to part-time, my insurance was cancelled (which I know happens) but the premiums are still being taken out of my check. I have 2 checks now with those premiunms being taken out.............I have called payroll and left e-mails (this lady never responds)............now I am thinking this illegal...........
Feedback please. I would like to stay on with this company part-time but...........
Rather than all those phone calls, why doesn't MQ just do things legally and mail out
defining company policies and procedures, benefits, etc. It seems they just don't want to be legal and upfront with their MT's.
What company does not have an employee handbook outlining their policies and procedures, etc. As of late, MQ does not put much of anything in writing -- even the supes will not respond to our questions by imail, but always calls us back via phone. These phone calls really need to be recorded when this happens. Telephone conversations seem to be all the proof of ANYTHING that we MQ MT's have anymore. Have you ever heard of a company that will not respond to emails. MQ has gotten really bad about this in the last year or so. I would much prefer a company to put things in writing.
Posts from Aug. say hounded by phone calls all day, micromanage your time, and
s
Well, I never heard back from them, even after I sent tons of e-mail and personal phone calls
 And, I am sure I nearly aced the test. Very simple.
Work Related
On the job injuries, drug screens, employment physicals, workers comp, etc.
You use their computer and you can't use it for anything but work-related reasons
Very stupid and very annoying.
is the lack of work related to hiring new MTs?
It is interesting that there was an ad to hire with a hiring bonus in the summer and suddenly the work got low and now agree a couple of weeks after another hiring ad the work gets low.
I work for MQ, and even they don't mute the conference calls.
If you aren't going to allow anyone to talk anyway, why not just send out an email....
I'm seeing emails asking MTs to work OT.
Work is definitely available on quite a few accounts.
Emails daily regarding TAT, order of work
it's usually first thing in morning; then the auto-generated emails regarding STATS. Otherwise, it's *no news is good news.*
It would seem strange to get no communication at all.
Make an auto-response for their emails.."I DON'T WORK HERE!" nm
x
Constant Transtech emails saying they know work is low, but flex . . . .
This is NOT rumor. Does no good to talk to the company. They themselves are putting out the NO WORK emails to us. They are aware of it. Why talk to them them?
Used to need a second phone line to work there. Does anyone know about now? nm
s
No, you don't need C-phone or a second line, and yes, I believe we do have clinic work. nm
x
This obviously all boils down to choices. If your willing to use a C-phone, then there is work but
if you want to work for an account that you were hired for, say using editing, or basically internet-based, the work load can be somewhat fluctuating and this could be due to the fact that many were hired on these editing accounts so it keeps the work load down most of the time. It also depends on the hospital your working on. Some have more work than others. Just be aware of what you will need and want in order to keep working. I still stand by the fact that sometimes things promised never materialize and emails are delayed in being answered. Other than that, pay is on time and for some that is enough to keep them happy. I say, try it out. Only you can decide what works for you or what is acceptable. Again, it is about choices.
C-phone accounts have tons of work
but you have to have unlimited long distance
I don't think you'll find any work here..unless you have a C-phone...
Not much work here to keep me busy or even make my line requirements.
Just depends on the account. I work for MDI, don't use a c-phone but also don't have Bayscrib
x
internet or extra phone line work? - nm
nm
Thank you. I went to Walmart today, and guess what, they had one phone and it didn't work!. Go
NM
I work for Keystrokes and have never heard that you had to have digital phone service (sm)
I used Embarq for about 3 months and made the change to digital because I got the letter from Embarq saying I was wasn't allowed to use the unlimited long distance that much. I also switched to digital because it is cheaper and truly is unlimited long distance at the same rate every month. I was never once told by Keystrokes that I had to have digital. The only thing they ever told me was I had to have unlimited long distance.
I work at Keystrokes using a C-phone and Meditech. Admittedly, I wasn't sm
fond of Meditech when I first started using it, but now I do not mind it at all. You can look up patient data such as medications, prior reports, etc., which can be quite helpful. And Keystrokes uses a formula to count the lines which I think turns out very favorable for the MT. I don't think that must be my C-phone account, thought, because I'm pretty sure there are more than 35% ESLs!
Good luck to you. Don't let the naysayers get to you. Try it for yourself and see. It might be a great fit. 
Worked on C-phone for 10 years with 1 phone line
nn
You'll work as an employee, not IC. Need your own C-phone and pay for your own long distance line
s
C-phone accounts aren't any better, not enough work to make line counts there either. Sigh
nm
C-phone - I purchased a c-phone from someone in Oklahoma but never got it. *sm*
First she told me her grandmother died. Then she told me she mailed it. Then she told me her daughter was having chemotherapy. Call me naive, but I thought she was sincere and cannot imagine anyone using their daughter as an excuse. If this is the same person from Oklahoma, I sure would like to know about it because now I want my money back.
I don't have a second phone line ... cable modem for the internet, regular line for my C-phone.
If anyone wanst to get through to me while I'm working, they have my cell phone number.
And, as I said, some accounts are using wav files -- no doubt soon all of the accounts will convert. Hope so ... would make it easier (less expensive) to work when traveling. :-)
Lots of good companies out there -- hope you find one that fits :)
Not related in any way. n/m
n/m
Look at how many are related....
There are several mother/daughters working there, several sisters, etc. You get my point. You know they're getting awesome charts! They send those 5, 12, 22-second charts to the others. Absolutely not fair..... Grrrrr....
Related to whom?
They are related to TTD
Superior uses all different companies to do their work.
Boy, I wonder if he is related to her from etranz
sounds like there is more than 1 crook in this in this business.
Not related, but they sure like they are beginning to
nm
I saw something that made me think they were somehow related to MQ.
It was a list of companies, and Medquist was listed, and then another listing with Milner/MedQuist. I'm not sure what it means, but it sure scared me away.
You can ask whatever, but it is specifically related
to company rules, regulations, benefits, etc., best to get it from official sources rather than here.
it is probably more account-related
but like with any company, it is going to vary according to patient load and whether the doctors dictate consistently or wait until the charts are going delinquent. This is not like predicting how many hamburgers you can sell in a day. If you believe in this company and how it operates, be brave, get your feet wet! it's not going to be perfect anywhere. You can always ask for back up accounts.
MDI or LANDMARK RELATED?
Does anyone have any idea if MDI and Landmark are affiliated in any way with each other? It sounds like they both use the same platform (Bayscribe) and have very similar hiring and working practices, so I'm wondering if they are owned by the same people? Also, is anyone currently working for both of these companies at the same time and if so, how is that woring for you?
are they related to Spheris?
nm
I tried it, but it kept dropping my calls. nm
nm
Ah, so you are the reason I got so many calls
about my schedule and getting stats assigned to me allll day long!! LOL! You know who I am, basically in the same boat, and that I applaud them for the same understanding you described 
conference calls
I hate them, hate them, hate them.
I have worked a few places where conference calls were utilized and INVARIABLY they covered things that could easily have been covered in a memo, in a couple of paragraphs even, only the call would last half an hour to an hour. They were always a COMPLETE waste of time. Paid or not, they were just unbearable.
Conference calls
This just goes to show that not all things suit all people. As for me just give me the work and LEAVE ME ALONE! If there is something I'm doing wrong by all means tell me. One of my new accounts I WAS doing something wrong because I didn't understand how to attach a deficiency. I received a very nice e-mail telling me how it was done and I sent back one saying to let me know if I was still doing it wrong. Got back a very nice e-mail (from Q.A.) telling me to do #1, #2, #3. I got it. Nothing more needed. As for conference calls, I MIGHT tolerate one once a year, IMHO a total waste of my valuable time. I'm happy for you that you went back to your former employer, by all means BE HAPPY, whatever it takes.
No more calls, please. We have a winner.
nm
I thought in one of the calls they
said we would be staying on the accounts we are on with the same platform!? I must have totally misunderstood that... Did anyone else think that, too, or was it just me??
Oh, God forbid we say anything Christianity-related!
Like it or not, this country was founded by and established by Christians. If anyone's offended by that - well, too bad.
By the way, I'm an agnostic and if I'm not offended by the words Christmas and In God We Trust, why would anyone else be? Religion is a personal thing and being offended by a major religion and its doctrine is secular and hypocritical.
I can admit who is responsible for starting this great country of ours and if anyone has a problem with that maybe they should go somewhere and make their own country elsewhere. This one is already here and the facts of how it came about can't be changed.
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