All easy dictators are offshored

I was part of a package that Transcend purchased. We were all assured there would be no changes, which was initially true for several months........then the massive offshoring became more and more noticable. One account would have hundreds of jobs in the evening; at 5 AM there was nothing left and if there were any jobs available they were  very difficult dictators. 

It got to a point where any audible dictator was offshored and there were no decent dictators left. You also had to be flexible waiting for work. Sometimes you would have to wait 4-5 hours for jobs to be available. Then your health insurance was revoked for not meeting your quota.

My advice is  that you have no choice, give them a try. Maybe your luck will be better. If you do have job currently, I would not consider changing.

Good luck!

• Transcend Services - barbara
  • short and sweet - mt34+
    • I've heard the same about them. - kath2210
      • All easy dictators are offshored - used to be with Transcend
        • If you want to use them as a temporary - Extranscender
        • sure you are not talking about MedQuist? - Bunion
          • You guys are scaring me! - MTLifer
            • Trashend - Sandra A Maxwell
              • Perhaps it's sour grapes? - Transcendant

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I was part of a package that Transcend purchased. We were all assured there would be no changes, which was initially true for several months........then the massive offshoring became more and more noticable. One account would have hundreds of jobs in the evening; at 5 AM there was nothing left and if there were any jobs available they were  very difficult dictators. 

It got to a point where any audible dictator was offshored and there were no decent dictators left. You also had to be flexible waiting for work. Sometimes you would have to wait 4-5 hours for jobs to be available. Then your health insurance was revoked for not meeting your quota.

My advice is  that you have no choice, give them a try. Maybe your luck will be better. If you do have job currently, I would not consider changing.

Good luck!

Are they easy with a significant amount of repetitiveness?  If there isn't...and all they do is talk then as an IC, 7 cents is not gonna pay the rent.  If the doc repeats things over and over...then you have a chance. 

I had an ESL once who others wouldn't do.  However, once I figured him out I found that he repeated 90% of the reports so it was great.

It also depends on platform.  If it's in MS Word with an FTP site...great.  If they use something like Emdat but don't have the demos and base information correct then your line count goes even lower.  Shop wisely....

Lets be reasonable here.

I see complaints because we get put on a difficult account when you know there are easier ones out there.  I see complaints because when you start working for a new company you are put on an easy account and then switched to a more difficult account. 

Face it.  Every company has hard accounts along with the easier accounts.  What should these companies do?  Start you out on the worst accounts so you cannot possibly get your line counts when you are starting and as nervous as a shaky leaf?  Start you on an easy account until you lose your fear and have passed QA to ensure you know the basics of transcription?  (That is what you are calling bait and switch.)

I just do not think these companies can win.  They certainly cannot meet your demands of easy accounts, especially those who are just starting for them and think you should get the cream of the crop.   Are they supposed to penalize their long term MLS and give them all the hard work just to accommodate your every wish?  Is this how you would want to be treated if you had worked for a company for 5+ years?   I don't think so.

I have spent the last hour doing research on offshoring of medical transcription.  This is one of the sites that I found and now they do our taxes and legal stuff too?  Some of the ones I found also offshore to Russia and China!  Check this link out and look to the right of the page to see what else they are doing.  They even listed some of the MTSOs and will sell you articles and information on their plan of action or whatever they call it. 

LINK:

http://www.valuenotes.biz/bpo/vnbiz_mti.asp

Awful dictators.  They cannot keep people on this ortho account.  The sound is so muffled, you cannot understand even an otherwise very clear dictator.  They do not have a website.

Just wondering what you all think about this:  Should a doctor who obviously has a terrible problem with ssssstuttering be dictating?  Seems like it might be an invitation for errors on the poor patient's medical record.  What do you think?

who dictate like this then YES it is fair to test you on those.  It does no good to give you a good dictator (whatever you deem to be good) and then most of the dictators of of the caliber you had on the test.  It is very fair and honest to the potential employee.  What happens if you test on a dictator that is good and then your account has the really bad ones?  Is that fair to you or the company?

It use to be that folks in the MT profession accepted this as part of the profession and none of this was ever a point.  Seems now MT has come down to lines, spaces, cpl and all the rest and forget the real reason behind this profession, THE PATIENTS!

So if you get one that isn't so clear, does that mean you *guess*?? 

The people at FutureNet are nice and for the most part easy to work with.  Their platform is easy to use.  The accounts are the bottom of the barrel as far as dictators with thick accents, fast talkers, slurred speech.  QA is nice but can't help you get used to these awful dictators.  The quality of dictation just stopped me in my tracks, it was so terrible.  Again, the staff are pleasant, but they aren't the ones who have to try to decipher the dictation to make a decent line count. 

If you have the experience, the pay is higher than most nationals, and if you have an extremely good ear for accents, you can do very well.  The dictation is internet based so you don't have to scratch around for your own unlimited long distance.  The pay comes on time in my experience, but there's no Direct Deposit.  The line counter is always accurate, I have checked against my own, and never any discrepancies. 

The editors always seem able to fill in the blanks, so it is proof that some people can understand these dictators, but even though the folks at FutureNet were some of the nicest I have worked with, I could never get a handle on the accents, so regretfully I had to move on.  Don't be fooled by the test reports, the actual dictation is much worse.