Ah that was a pretty choice car back in my day.

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The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.

I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.

Not all change is bad.  This is one company that has changed for the better. 

things have gotten worse since I left. Which is hard to believe!

Not all companies are like Heartland. Best of luck to you.

Asked to test for this company. Is this a good company to work for, plenty of work, pay on time, etc.? Any info would be greatly appreciated!

I don' t work for First Choice, but I applied and passed the test. I was contacted by the recruiter to set up an interview. The very next day she told me all the accounts were caught up, and she couldn't hire me at this time. I thought that was a little odd.

I worked at that place for several years, they go through more changes than anywhere I ever worked.  You rarely get to stay on one account and they do not give you anything except for do more, do more.  The only way to get anywhere with that company is to kiss butt and give until it hurts. 

I have to say, if you go to TRS you will be feeling like you are in haties before long.  Consider yourself warned they are NOT the employer of the year like their president and vice president would like to believe they are, they will cheat you out of your life if you let them. 

Working at McDonald's selling hamburbers is a fantastic step up from TRS. 

1st:  Good about co. outweighed by bad comments here.  Ex-Text, acute care, flexible schedule, FT status but can be done in less than 8 hours if work completed, nice pay.  CONS:  Can't talk to lead until I am in.  If holidays fall on your reg. work day, you work 'em.  Unsure of how long it will take to get lines in.  New to Ex-Text.  Don't really want full-time but that's all they offer.  Got them to at least offer flexible and can stop when lines are done.

2nd:  Very good co. way far outweighed by bad comments here.  Possible LD (unsure of exact acct at this point), SE status, acute care, paid per line, done when lines are in for the day, excellent pay.   CONS:  Must have a set schedule (per me, not them) turned in ahead of time - up to 2 months (huge con for me), work a few holidays per year.

I know I have to pick what is right for me but I do enjoy other's comments for something I might not have thought of.  Not new to the business - been around for over 20 years.  Thanks!