Agree with hmm, no perfect MT, everyone makes mistakes, as do computers
Posted By: banshee on 2007-11-17
In Reply to: With your expertise... - hmm
and when do they are usually a lot worse...
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Your post makes perfect sense to me!
Someone who completed a court reporting course already has the skills and could easily use them in MT. I just never heard of somebody who already does MT taking the time and effort to learn Stenotype. It can certainly be self-taught, but I'm sure you know that it doesn't happen overnight.
And I don't see at all how Stenotype could help much in VR, which is what a lot of companies are moving towards these days.
Of course, anyone learning Stenotype has additional employment options open to them in the court reporting field, which can be a pretty lucrative field. (And I TOTALLY share your feelings about work clothes!!! LOL.)
It's a wonderful skill to have, but it's far from easy and takes a long time to achieve a speed that would help with MT, don't you think?
I agree platform awful and they deduct for mistakes, to the tune of $10 per report.
:_
I agree. There are no perfect companies out there....
But....I feel MDI is a great company to work for. If you have to nit pick every little thing, I don't think you will ever be happy no matter where you work. And by the way, it sure doesn't take much time at all to look up docs on the roster. Question....what do you do if you don't know a drug name?? Do you look it up, use the internet or just leave a blank??? In my eyes, it's all the same. Research to produce a good product is all the same.
Yes, I agree. It makes you wonder what this company is really up to.
:
Have to agree with you on that! Love ES. Makes lots of $$$$$. nm
x
I agree. It makes me sick to come to these boards and see there is
always someone with a grudge or nothing better to do with their time than to bash a company - any company. It's sickening. A company that is right for some people isn't always right for everyone but bashing doesn't solve anything. In fact, it could be called slander and libel.
I totally agree MT30 is an MTSO and a bad one probably... one that makes you work sm
for pennies and on Christmas and every weekend even if your kid has a soccer game.
Beg to differ. It is not perfect and is a long way from being perfect. A LOT of hospitals
are moving away from voice recognition after trying it and failing. The good news is that once burned, it is hard to convince a board of directors to put out money like that for a second try.
I think that it has its place and does work if done right in certain facilities, but it is a VERY small percentage and will not hurt us for many, many years to come.
I am not hiding my head in the sand; I am actually seeing the trend reverse.
mistakes
I have the feeling that the one that answered me belongs to the company and wasn't happy about what I pointed out. But have never heard anything about this company and if nothing is said, guess it must be an okay company. But usually you are a little more gracious when someone tells you that there are errors on something that the public views like a web page, brochure, advertisement, etc. We don't like mistakes but they happen and we don't usually attack the person that points it out. If I were perfect and made no mistakes I would not be here right now but in a far better place. E-mails are completely different than web pages or brochures at least to me.
Thank you for what you said. I truly appreciate it. 
mistakes
I can see where radiology and other diagnostic tests need to be 100% accurate. But if any report done by some obscure, remote Transcriptionist working piecemeal in some who knows where place really meant life or death to anybody, do you think they would be sending it out to have it typed?
I don't think the OP pointed out any mistakes.
She was trying to help as she said. You all are just plain nasty.
Corrected mistakes - sm
I agree with you about the stupid mistakes that are corrected by the dictator. I feel terrible when the doctor spells out BOWEL or other simple words. The MTs who type like that are a disgrace to the profession. You HAVE to pay attention to every word, know the difference between ileum and ilium, in these diagnostic imaging reports. I don't blame the radiologist for being upset - and the MT deserved being yelled at for it. There is NO excuse. I'm ashamed everytime I have a dictator spell out something so simple, but I do appreciate the occasional spelling of an obscure illness, etc., although I don't trust their spelling, I always check it myself, but their spelling is a help to looking it up. Why throw stones about the offshore MTs when there are MTs here just as bad, or worse? No wonder accounts are constantly changing over to other companies.
I see so many mistakes in reports..
it makes me cringe. These reports are coming from US MTs who are supposedly so well educated they can't figure out the difference between the words to and too, their and there and have the gall to say they are professionals and demand more pay, all the while sitting at home griping about how fast, slow, mush-mouthed doctors are and they can't understand them. Take it more seriously, it is a real job, not just typing what doctors say.
Pharmacist mistakes
Like all production jobs, do you know how many pharmacy's fill in excess of 500-600 prescritions a day in a noisy, crowded, often unpleasant environment? That's less than a minute per prescription. Plus they have to deal with store management, counsel patients, field questions from patients and doctors (and sometimes even tell a customer where the toothpaste can be found), answer phones, and be responsible for what 5 or 6 pharmacy techs are counting and cramming in those little orange bottles. They often work 9 to 12-hour shifts, have to stand, and many times do not get breaks and sometimes even lunch. They also have to order supplies and medications. I agree pharmacists should hold a high-degree of responsibility for getting it correct, as should any doctor, but we ourselves need to wake up and realize they work in conditions most of the time far worse than our own, so we need for our own safety to check out what is in that bottle before we take it.
They would care about the mistakes if they had
nm
Never said perfect. If it were perfect, there would never be room for sm
change or growth. What I was talking about was the continuous posting by the same people, over and over again, that is vague and destructive. This is not just about Keystrokes, this is about the posts for other companies as well.
I think that not every MT is a good fit for every company, and not every company is good fit for every MT. If this were the case, there would be very little job searching or hiring going on, only if someone retired or left the field or entered the field.
It is the outright lying that is so horrible. Keystrokes is a transcription company which means that we have the normal ups and downs that every company has in terms of slow and busy periods. We have been very fortunate to have very little down time due to busy and also new accounts.
If there are check problems, they are resolved. We all wish there were no problems and this is the biggest topic at manager meetings, but human error comes into play here as well. We have a new time recording system that should eliminate that, if the information is entered correctly from the MT.
If there are tough dictators on the account, it is not the fault of the company. It is the fault of the hospital that has them on staff, but you have to take the good with the bad.
If there are QA complaints, it is usually that the leads are too strict. The owners have said that they would rather be known for being too picky than too lenient, thus having accounts say the work is not up to standard.
If there is a reliability problem, it just might not be a good fit.
I know that if I were to take over recruiting and hiring (which I absolutely want NOTHING to do with), I would not take job hoppers. However, I have been told that you have to look at the hopping and why it has happened. A lot could be poor choices. That's why I will never be in charge of hiring, but I can control the MT QA and reliability once they are on my account.
funny. she can point out mistakes but we can't? lol
lol
It bothers me because the mistakes I hear about
are stupid mistakes, like typing cereal instead of serial, or misspelling a doctor's name when we have a doctor's list, etc. This is carelessness that could potentiall cause the account to be lost. All the ones I've heard about were mistakes I know I wasn't making and it bothers me that I have no control over it and that 1 or 2 people who produce sloppy work jeopardize the account. I haven't really had a doctor do a correction in an ugly way, but then again I'm not sensitive to them that much because I know I'm not the one doing these. I'm not saying my work isn't being corrected, just that I have never head a correction dictated that I was guilty of.
I also dislike it when the QA dept. sends out a stern e-mail to the entire company about stupid errors, when I know I wasn't making the errors.
If I'm signing my name to a document I want it perfect so I don't blame the doctors for going over the reports with a fine tooth comb. The reports are a legal document and could also mean the difference in life or death of a patient if there are errors in the report.
They used to penalize and doc your pay for repeated mistakes. Don't know about now. nm
s
They dock you for mistakes that are not there or even if you go by AAMT BOS
No matter what, they dock you. When they cannot find mistakes in your work, they make them up. Late paycheck. I would make more money panhandling! System goes down...
Do not blame the MTs for company mistakes
I just received an email from my MT supervisor stating that she wanted to let us know that we just lost 3 worktypes on a major account because we were not transcribing, editing and delivering to the client within our contracted turn around time. She said she was sharing this information in hopes that we will realize how important it is for us to work our shifts,etc.
All of us working on this specific account are ICs. What has been happening is they want to treat us like employees. We get demanding emails to work and tons of how to do lists. No one at this company are employees,yet they want us to work like employees. When are companies going to realize that if you want someone to work a set shift and answer and read daily emails, then they should make us employees. This particular company send out daily long emails and only pay 5 cpl to edit acute care accounts with no benefits on escription. As an IC I never put all my eggs in one basket and especially not for 5 cpl. I do not feel the MTs should be blamed for losing these work types. I feel the company should take responsibility for this.
If the MTs are not meeting TAT or their said upon line count, then management should have let them go. However, I personally am required to meet 2,500 per pay and that is exactly what I do and no more at these rates and especially not for this company who make demands on us like we are partners in the company. I feel companies try to get off cheap by hiring ICs, but then try to hold you down to a schedule and treat you like an employee when you are not. This loss of work is the companies fault. Any opinions. Thanks
maybe he/she has excellent skills without mistakes
nm
I see lots of mistakes too and I work there
We can look up old reports and I am astounded by some of the mistakes made. Makes me wonder how they even got out of 100% QA. One report for a dictator I knew to be on ASR looked like they didn't even edit it -- it was just a string of words that made no sense.
Have no idea what's going on there, except there is the usual big push for production. Don't know which accounts the Indians are on, but they do have Indian coordinators working the overnight shift; they have given them phony American names, but it is easy to tell they are not from here. I'm getting aggravated with the place but don't want to be a job hopper.
For what it's worth, I commented on mistakes when
x
What kind of mistakes are they pointing out sm
to you? This whole situation seems odd to me.
who is made responsible for the mistakes
that slip through into a patient's report?
Do you think that all transcribed or VR reports are 100% error free?
This is no reason to stop the ongoing change to EMR.
Same thing.
Which is why I don't care if a few mistakes slip by.
Hope they're saving those pennies for the eventual patient lawsuits, either for malpractice, or ID theft.
Common for doctors to correct MTs mistakes
I posted this on the MQ board by accident...
I am an IC and have doctors (but one in particular that does it the most) correct other peoples transcription mistakes while they were dictating ..It doesn't happen all of the time, but when it does it's pretty harsh ..and it even embarassed me and I knew that I wasn't the one that made the mistakes!! My face turned red a few times (not just by the mistake, but how the doctor would say it/react)!! Or leave little sly comments (which I have to note) for the transcription company. Not to mention how insanely strict they are, as they go over EVERY SINGLE REPORT with a fine tooth comb and if you have an *a, of, to* out of place (that doesn't even come close to changing the context)... your boss/you/one of the other MTs hear it.
Is this common? I am beginning to feel very belittled by this. It is just to the point where I am so paranoid that I am human and might make the smallest mistake. My production is really showing it. 
Um, some facilities are getting back huge mistakes!
Depends where you work. If you have access to all reports, try looking up some that have gone to the facilities. Where I work, it is frightening!!!! ; 0
I dunno, don't you see the words that you are typing? Can't you see mistakes that way?
I have great transcription times. Instead of 4:1 or 3:1, I'm definitely 2:1 and have one dictator that I can actually type as fast as he can talk, yielding a 1:1. I have easy work (physical therapy), use word Expanders and just look at what I type as I'm typing. I don't re-read, never have, never will but easily hold to 99-100% accuracy. Once in a while, I might put in something like state for stat but honestly, my clients love my work and my clean reports.
docking $10 per report for mistakes. I immediately sent in
p
whoa what kinda mistakes are YOU making?
You work that many hours and I am sure there are a few screw ups here and there in your reports from tiredness. I mean even your posts are very hard to understand.
Takes a lot of patient to correct same mistakes for
x
People do make mistakes sometimes. Maybe it was an oversight or plain ole mistake
on someone's part, an unintentional mistake. It is possible.
My point was to show that these are NOT typos, but grammar mistakes, comprende?!..nm
nm
Computers
Try calling the Corporate office for Foxboro and see what you get. I worked in New Jersey and the site closed and corporate there is where you have to call for things. Hope this helps.
Computers
What type of computers do most of you prefer to do transcription? Laptops or desktops? And if you do use laptops do any of you travel and take your work?
Some of us use our own computers, though.
TT computers
They will lease one for a pretty reasonable fee, $9.00 a pay period. Plus, they are go out of their way to help their MTs, speaking from personal experience.
I know just about enough about computers
to be dangerous. Mostly when things go squirrely I just close down everything I can, reboot and cross my fingers. Amazing how many problems are solved that way. But I guess I should not even own the computer at all, by some people's reasoning.
I had a courier job once, briefly. I used my personal car to deliver packages from point A to point B. To me a car is a thing with four wheels on the ground and one in my hands. I don't really know much about the internal combustion engine, don't really want to know much. (I do know how to open the hood and stare at the engine - which is all most guys know too - then jiggle a wire or two, shake my head, close the hood and call AAA.) I can do a jump start. I know what to do if it's flooded. I know where the various fluids go. End of my automotive expertise.
If I were really stranded somewhere, I might try the bent-hairpin trick, but there are people whose sole area of expertise is diagnosing and fixing cars! Others whose duty is to haul you there. There are people whose area of expertise is to fix computer problems. If I think my efforts might mess things up worse, you bet I'm calling tech support! Don't get between me and the phone.
Computers
Doubt they'll remove any software but they will quit paying for the antivirus so you won't be able to get the updates anymore once the switch to Triton has taken place.
Get a KVM switch and you can tie your computers together with (sm)
one keyboard, one monitor and one mouse. Try Circuit City they have them. Good luck.
Yes they do lease computers
nm
spheris computers
When I worked for them the computer crashed enough on its own...it didn't need any help. The screen would go blue and it would say something like beginning dump of physical memory. I was told it wasn't a problem until it did it several times per shift..then they would replace it.
Spheris computers
I have had several lemons too. It is not the computers that are lemons, it is the management and the company who are lemons.
those new spheris computers
Has anyone noticed how they log on to your computer and rearrange your desktop if they don't like how it looks? Or how they block you from using normal, everyday websites on the brand new computers? LOL We are trusted with private medical information but the company has nothing better to do than to spy on everyone and make them feel belittled. I don't think that is very good for morale.
OSi used to supply computers - not sure if they still do
N/M
3 computers 1 connection
Does anybody work on 3 computers at the same time with only 1 DSL connection? Could you tell me how to do it so each is secure from the other and compliant? Thanks in advance for any information.
They do provide computers, but there is a
charge per pay period, I think about $9 or so. You cannot use the new Window Vista. Everything else they will download if you use your own computer. I took a pay cut to go there but am very happy, and they do have bonus incentives. The accounts are pretty decent. Staff is extremely friendly and cooperative.
I also know a QA with 3 computers for 3 companies
Also on salary not paid by the line.
Focus Computers
I believe that you have to own your own computer. I work as an IC so I do use my own equipment and write it off at the end of the year for tax purposes. They supply the software that you need to complete the dictations (EditScript).
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