Actually the opposite is more true

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu

I'm drowning! Are you acute care or clinic?

Remember QA person, you are getting paid by the HOUR to research blanks, MTs do not, they work on PRODUCTIVITY. Now, I don't leave any blanks because I have personal pride, but when can't understand it and I spend 5 minutes on ONE WORD I figure my job is done. You QA people can research it from there, because the last I knew no one works for FREE, or maybe you would like to? I can't buy groceries or pay the bills with all that free gratis work the company and you QA hourly folks would WISH I did.

I've received direct deposit, a day before the official pay day of Friday for each and every check, including my first one (which is extremely rare in my experience). 

I have plenty of work available on my account, but I have been trained on 2 different accounts (1 on eScription, the other on ExTEXT).  They've been very friendly and helpful the few times I've had to call them.  The rest of the time, they leave you alone.  As long as you work your shift and meet productivity requirements, they seem pretty hands off. 

It's like any place, I'm sure, what works for some doesn't work for others.  Each person has different needs/requirements. 

Sorry you had trouble. Hope you found a better place for you.

ALL of the support people I have dealt with have been extremely polite and helpful.  I hear please and thank you all of the time.  You do not get that too much anywhere nowadays, it seems.

Granted, I would have been happy if I had been like the one poster and had been paid this Saturday, which is what the original post was abuot, it seems, but I always know that I WILL be paid. It is not like some of these MTSOs I read about who write bad checks, give excuses about paying late, cheat you on your pay, etc.  They are very honest people and I never worry about that end.  In fact, they have shown me kindness in the past where others would not have cared at all. 

There are problems with all companies, and this company is not perfect, but then again I have not found any company that IS perfect.  Admittedly, when I was first told that the company was in India, I was a bit taken aback as I had always viewed them as the enemy.  However, all of the transcription is done in the US, and the work is sent to India to be pasted into the GEMMS platform. How it works out to be cost effective for them I do not know, but anything that saves me having to type directly into that nasty platform (GEMMS) is a blessing.  I now have a couple of other jobs, but that is only because I wanted to be an employee with benefits.

I feel bad that this whole thing has turned into a bashing of the company and especially Tonya.  It is true that she has gotten busy, but I always know that I can email her or call her and she will get back with me.  There are times that the work dried up for me and I was not happy, especially when I saw ads for more MTs, but I also blame myself for not talking to the right people about it.  Most issues can be worked out if you just deal directly with the people who can help you and not just come anonymously on a message board and complain.  In fact, I wrote to Tonya about the paycheck issue, and she confirmed for me that they had my invoice and the funds had been issued, so that was that.

Bottom line, the pay is decent, the work is easy, and the people are great.  People could find far worse places to work.

I apologize for the long post, but when I saw that post, it really annoyed me.  Thanks for letting me vent. 

I post positive about MQ all the time, but I'm not a recruiter, or even management. I'm just a lowly MT like the rest of ya! So, nope, your theory is wrong!

Some people won't be able to edit as fast as they type.  The CEO said that himself in a conference call when he said that high producers in typing WILL NOT be able to produce as much in editing as those who don't do as well in typing.  If a person is typing 350-400 lines per hour now they're taking a pay cut. In all the con calls they've had I haven't heard of anyone being able to produce 600 lines per hour in full editing.  If you're mediocre in typing you should be able to increase your overall line production per pay period, but even then unless you're able to increase your overal production by 40%, you're taking a pay cut.

If you don't normally type a high volume per hour, you will definitely increase your production in editing.  If you type 400 lines or more per hour, there is no way that you can edit 750 or 800 lines per hour, yet you will still receive the decreased rate for editing.  For some people who have been on the accounts for years all they had to do was pull in their self-made templates with the jumps programmed in and fill in the information.  With editing, some reports need to be corrected almost entirely or at the very least have full paragraphs that need to be corrected or moved.  The people making 2800 lines per day on editing are only doing minimum editing, which makes for an extremely sloppy report.  Ask some on the Forum about their QA scores in editing.  In a recent conference call people got low QA scores even though they followed all the instructions given to them about not changing certain things in the report that they had been correcting before.  They were told they were over-editing.  So when they stopped doing that their production went up, but then they got low QA scores.  Something has to change.  That means that either QA is going to change and allow sloppiness in the reports or people are going to have to start editing more closely to make sure that these errors are corrected.  That means closer inspection and more editing time.