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Serving Over 20,000 US Medical Transcriptionists

Accuracy is demanded, and follow BOS to the letter.

Posted By: yes on 2006-01-30
In Reply to: Get Back Jack - ginny

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FOLLOW-UP LETTER
I took a test for a company on 1 week ago, Sept 24.  I know I nailed it.  Still haven't heard anything.  How do I write a follow-up email to see if I can get any info on my status?  Any help is appreciated!  Thanks.
according to the letter, news to follow
by personal phone call in the future.

Happy Friday!!
They follow HR rules to the letter now SM
because I am one of the people they had to pay back overtime wages to when they were turned in to the Dept. of Labor.  I am talking thousands of dollars.
so in essence, you demanded
to be assigned work while your fellow coworkers sat idle, many of them there longer than you.  Thanks, now I know why I've run out of work even though the system says the work is there. 
i have documentation on TTS...i was an IC, but they demanded much different....email me if you need
nm
Do you follow along with the mouse? I follow allow with my right arrow, the cursor going over the
words...I mean what do you do with the mouse exactly? I know that is a weird question, but I am still not getting it...haha! It could be a difference in platforms for sure,because my mouse is completely worthless to me in VR. I used EXText.
accuracy pay
You all have it wrong with them. They pay for all reports but, the CLIENT sometimes does not pay for low accuracy. In my opinion, if you perform that poor of work, do not work as an MT because all clients need that accuracy. I own an MTSO and I know AccuStat and other MTSOs and believe me, the clients expect quality and all you MTs should know that!!!!!!!!
Speed vs. Accuracy
Medical transcription in the 21st century emphasizes production and speed. While your medical background is a big help, you will need to crank out the lines if you have any hope of making money, especially as a newbie. Please keep in mind the time, effort and energy expenditure versus the financial return. Finally, I would keep my options open, and not limit them to medical transcription. Good luck.
MPTools' accuracy

Hi,


I invite you to have a look at a page discussing MPTools' accuracy.


vJoe


Precyse accuracy

My employer outsources to Precyse Solutions. Today I was searching for something in one of their reports while listening to the dictation. I found multiple errors including misspelled words, omitted words, lower case words that should have been upper case, etc. I also saw that they added four or five extra spaces on the end of each item on numbered lists and three or four spaces between the number and the first letter of numbered lists. As we all know, these things add up. I have been debating pointing this out to my supervisor. Suggestions are not encouraged where I work so I think I am going to keep quiet. Anybody have a similar experience?


Precyse accuracy
Does anyone know for a fact that Precyse outsources to India?
that is not true! They do value accuracy sm
and attention to detail!

don't know how long you have been doing MT but there are folks who have accuracy, attention to detail and productivity also. If you have them all you will also be offered a betterline rate!
The accuracy is also important when they end up -
in court. This year I was a juror for an assault/'attempted murder' trial. I tried my best to get out of it, seeing as how my company doesn't pay for jury duty. But, when the attorneys were screening the potential jurors in the courtroom, asking among other things what they did for a living, you should've seen the judges face literally LIGHT UP when I told her I was an MT. I knew immediately she wasn't letting me off. The defendant's attorneys weren't going to let me go, either.

And later I could see why. While in deliberations, we were presented with a pile of medical reports that were at least telephone-books thick.

I was the only one that knew their way around those reports, so that was my job to read through them. I was grateful that the transcriber of these reports had been very accurate, with few blank spaces. The doctors in the key part of the reports, which had to do with the forensics of the stab wounds themselves, were accurate and to-the-point, and there was no confusing double-speak. That would've been even more important had a non-medical-language-understanding lay-person been assigned to read through the medical evidence.

As it turned out, these well-done medical records had evidence with regard to the placement of the stab wounds that proved without a doubt that these wounds were made in accidental self-defense, and not as the aggressor. This prevented an innocent woman who was being beaten by an abusive husband from going to jail.

So, the records we type every day, day in and day out, can have far-reaching consequences that we'll most likely never even know about, but which we should always be thinking of.
If you fall below 98.9% accuracy twice within a year, sm
they dock you 1 cpl.   It is on page 10 of the information I received from the recruiter.
From the info they sent me, they require 98.9% accuracy, sm

and if you fall below that 2 times within a year, they dock you 1 cent per line.  If it happens 3 times in a year, you're terminated.  As I recall, pay scale was something like .074 cpl to 10 cpl (think the 10 cpl.  The benefits seemed decent enough.  I have never had anyone give me any warnings or whatever regarding my accuracy, but most companies require only 98%, and the thought that if you fell below almost 99% twice within a year they would dock your pay was enough to back me off.


Their test is rather easy, though, I must say.  Good luck to you.


I did ask that, it would increase accuracy, productivity, TAT....sm
She took me off one of the two clinics so now I only have about 35 docs and maybe 10 specialities, but I believe this is only temporary since I am having trouble familiarizing.  I just get the impression that I am not up to par where I should be and I'm surprised, as I'm a quick study.  And to pour salt in it, my two QA people on our Messenger List notated next to their names yesterday that they were typing ___ and listed my account name.  These ladies only type when backed up.  So I think I'm bogging them down:(   I feel so inadequate, and for less than 8 cpl.  Oy.
On the old typewriters, my mother could type over 100 WPM with 100% accuracy -
She was always very proud of the fact that she never had to use correction fluid or paper or ribbon or whatever they used back then. She had been typing so long and was such a perfectionist. I am not quite as accurate since I have the computer to do so much correcting for me, but I am still pretty darn fast, and then my daughter won every speed/accuracy keyboard competition the whole time she was in middle school.

It definitely can be done...
No, they kept me with all the layoffs, and my accuracy rate is upper 90s, so not worried about that
x
Forgot to say that I value accuracy over speed...sure I could go fasther but at what price? NM
xx
I disagree. Accuracy of patient medical records should not be dependent on how smooth your life is

at the time.  If you had quality issues, and they were being sent to you, which is a warning, then you should have been extra careful.  Our clients deserve a perfect product regardless of what life is handing you at the moment.


 


I think they do, but must follow
nm
Follow up
There were many reasons why it took longer than 8 hours to do 1150 lines.  One reason was because of the difficult dictators.  The US MTs get the majority of the bad dictators.  India gets many of the good accounts.  This is a fact!!  The other reason is because they have this little thing called OLC.  You see, they do not like anything to go to QA.  So they have you ask other MTs to pull the job # in to listen to your blanks for you to see if they can get it.  Not only is this extremely time consuming for the MT, but it is very time consuming for other MTs, thus making it difficult for everyone to get their line count in in 8 hours.  There was hardly anyone there that could do it consistently in 8 hours on a day to day basis.  There was also much referencing for doctors names and addresses that was very time consuming, and that you don't get paid for, but you could not leave it blank without searching like in three different places for it.  How time consuming is that....One would think a large company like that could come up with a better solution than that for their MTs. Maybe a better datatbase, do ya think??!!  There are very many reasons this company goes through MTs like they do.  Their turnover rate is VERY high.  I personally met my goals everyday.  Somedays it took longer than others, but the pay was not worth it.  Give yourself a raise!!!  My all time favorite.  Excuse me, but even MacDonald's gives raises to their employees for doing a good job, that little thing called RECOGNITION, and they don't expect them to sell more burgers to get it....Most companies base their raise on hard work, dependability, quality of work being done, and when a company has top notch employees that know their work and are doing a great job, and pays another person whom just started the same wage (whom quality or quantity is not there yet) that is just not fair.  Where is the incentive to be dependable, and to go out of your way to go that extra mile to make sure that job is done just precise.  Another thing about this company is that they expect you jump around on different accounts just about every day.  Emails that come through saying this account is out of turn and you need to pull so many jobs from this other account in.  Well, again, it is hard to get your line count in in 8 hours when you are jumping all over having to other accounts and having to read pages of account specifics before you can even get started.  They expect way too much for giving way toooo little.  Compensate fairly and one does not mind going that exta mile for a company who shows you they appreciate it.  If one does not mind working a ton of a hours for a low wage, then this company if for you.  I think it is just degrading for all MTs out there to have any one MT sacrifice their hard earned skills and work for a company who treats their workers in this way!!  We are skilled individuals and many work for less than what kids make at their part time jobs because they are willing to do it to stay at home and work.  We need to demand a wage that we are worth.  Afterall, most MTS either have schooling behind them or lots of years of experience.   Isn't that worth getting paid what you are worth??  Just because we stay at home should not mean we have to get paid peanuts.  What are you saving the employer, office space, equipment, electricity, and all the other things they must provide to have employees work in their office.  We save them that money.  So why should we get paid less!!  Quite the opposite, I think.  I certainly am not trying to keep anyone from getting a job.  The only thing I wish to gain is to see this industry take a turn and have us very skilled individuals who are important enough to come up with a document that could play a part in a person's life, be compensated fairly!!  Aren't we all worth that much!!??
Follow up - sm

I decided against Webmedx.  I passed the test and was offered a position but declined.  After studying the incentive program, I don't think I would be making any more than I do for Medquist.  The starting line rate was too low.  They try to push the incentive program, but it just doesn't seem that good.


So, I guess I'm sticking with MQ for now. 


I'm planning to get out of transcription.  I have tested and gotten offers from a few companies, but none of them seem vastly different than Medquist, unfortunately.  


I already have a few online businesses and hopefully will be able to work on them full time some time in the next year or 2. 


 


Follow up
My husband called the company in Oregon (there really is a legitimate company with that name). They said it is a scam, someone is using their identity to get people to open checking accounts. This scam is using the employee names and e-mail addresses but somehow it is routed to the scam artists. The legit company gave my husband the FBI information so he could report it.
follow up
today (saturday)I have had 106 lines ALL day and I'm 5 hours into my shift. that help any? seriously, you will NOT make ANY money here...keep looking! your best bet is steer clear of any service, get on directly with a dr.'s office or hospital, that's where any decent income is...
Anyone know any follow up...
on what happened to that transcription company or on the Pakistani girl doing the transcription?
Follow up with them....(sm)
I'd send a follow-up email or call. TT is definitely worth pursuing. They've been swamped lately with resumes and there's always the possibility they didn't receive yours for some reason.

IMHO, TT is right up there with the cream of the crop, so by all means follow-up on your resume.


I am going to follow through on TTS. sm
I think I emailed you, and if you don't respond, I completely understand. I am going to follow through with the labor board on this one. I saved every email and correspondence from them, so on that end I should be good. I'm sure the current TTS'er will go yelling up the ladder, but it really doesn't matter because I don't think this is something they can backtrack on. I'll keep y'all posted. If anyone wants to join in, feel free to contact me.
No follow-ups? Now I'm worried. How about this,
forget about the DEP question.  What is a good company to apply for SE/IC status, preferrably one who will supply the equipment needed - or not.
Did you call them and follow up? sm

I would just give them a quick call and double check - make sure that your test materials were received etc.  I know that they reply to everyone who has tested with them. 


Follow up to your post
That is 14,000 lines a pay period  -- and MOST, if not all services have some degree of ESL's.  Not trying to sound snotty here, but if you are so concerned about ESLs, why are you in medical transcription in the first place?
So call them. Follow up. nm
x
Just to follow up. Some dear one,
another MT, posted on the Main Board, I believe, about our job as MTs; how hard it really is, how much knowledge we need to do this job, and may I add, cannot do this job just fresh off the street.  Why are we not valued by the people who hire us!?  Doesn't make sense. Then during the interview, you're asked, *Do you have any questions?*  Well, yeah, but am I going to get the truth, or just what you think I want to hear?  So I just don't ask anymore.  Just had an interview the other day, was kind of excited at the time, sounded good, but now I have that nagging feeling that maybe I'm better off where I am working now.  To my thinking, it's a roll of the dice....as someone once told me *You pays your money and yous take a chance.*  LOL  But really, I wish you well in this dog eat dog mentality of the MT business.
Follow up to MedWare
I believe in order to be eligible for 401K you must be there a year. If Christmas and Thanksgiving fall on your regular scheduled workdays, you are required to work them!! I personally will not work for Medware or any other National company ever again...they only abuse the experienced MT with indecent pay for years of experience, not enough workflow for someone needing to do 2000 lines a day, and too many accounts to switch back and forth between. That is only my opinion, and possibly I had a bad experience...but I gave it 3 months and I feel that is more than enough time to get a good feel for a company. Good luck to you!
cannot follow directions

This is the kind of scatter-brained MT I would definitely NOT hire.  The original message was regarding the inadvisability of alerting a potential employer about one's previous complaints regarding other companies by exchanging E-mails from the same site as the derogatory posts.  This second individual gets up on her hind legs and gets all righteously indignant about behaviors that are obviously not acceptable in ANY profession.  This reveals a lack of concentration and unsuitability for my professional group of employees. 


  


Wish more companies would follow. sm.
Since cherry picking is lying, stealing and cheating. 
More so than an IC position. And they have to follow
their own policies in order to let you go if you're not a new hire...otherwise, you could have recourse against the company.

ICs have utterly zero protection.

Futurenet does not follow through on anything
8
Follow BOS guidelines.
xx
Although not all companies follow BOS (sm)
guidelines due to client specifics, etc.  It is usually safe to transcribe as BOS compliant for testing purposes.  Even though the company may not follow it when hired, you would be expected to know it and it just eliminates the whole confusion of how to transcribe on a test.
Simply trying to follow along here.
So what is the real concern in security here? I work with Escription and nothing is stored in my computer, download and upload each report to the company.  Most infringements are most likely occurring only by an MT who does not understand and practice confidentiality or HIPAA guidelines in this case mentioned originally.  We have been warned for years an MT can lose a job by any infraction, but this is a perfect example of that happening after the damage is done. 
Yes, I have. She is very busy but I would follow up. sm
If you were contacted for an interview, I would definitely follow up on it. You could have slipped through the cracks with the holidays. They have a large account coming up that they are trying to staff and I could only imagine how many responses those job postings receive to weed through. Your resume obviouly stood out to get contacted for an interview. Definitely follow up on your original contact for an interview. I am extremely pleased thus far.
I say follow your instincts.

I'm a big believer in following my instincts about stuff like that.  I have had a couple of jobs both in and out of this industry where I pretty much knew after the first week that I had made a mistake and this was not going to be a good situation.


There are companies out there that give you QA feedback and help you and want to make you better.  There are also companies that don't allow cherry picking and have mechanisms in place to avoid scenarios such as the one you described.


If that were me and I felt the way that you do, I'd be looking elsewhere.


Do follow up, they will love it if you
nm
Follow-up questions
To the poster who eats chocolate-covered cherries whilst editing ESL dictators... Are you serious? Is your VR program really so good that you can sit there without your hands on the keyboard constantly?

To the poster who asked if I was serious. Yes, I'm dead serious. The reason I'm even asking is because I can't fathom any other way that the VR fan club people are making money doing VR. I can't bring myself to do that (edit carelessly or incompletely in order to increase my speed), and I AM very well aware that MY initials are at the bottom of every report I edit. But I can't figure out how VR editors are able to claim they make just as much money per hour doing VR as they did doing transcription, then they go on to claim that they were transcriptionists for 30+ years and quite fast, too. It doesn't add up for me that way at all. I have been a Transcriptionist for 20+ years and spent a year doing QA also. I'm not a slouch at either transcription or proofreading, but at 200 LPH, I am well aware that I'm also not the fastest one out there either. So, partly, I'm wondering if perhaps the QA standards are laxer for VR reports than they are for MT reports, similar to how QA standards themselves evolve over time.

To all who have responded: Thank you. And can you really EDIT at a LPH rate that ends up with you making as much $$ per hour as your TRANSCRIPTION LPH rate? Like I said, I would have to EDIT 335 LPH just to break even with my typing rate, and I have yet to figure out how to do that effectively without compromising the quality of the final reports.

VR has been one big giant PAYCUT to me, and I'm frustrated. Thank you all for allowing me to vent without calling me a whiner!
Yes please - WMX follow suit!
We need more work.
I'm not sure I exactly follow the logic
To me it's much easier to remember that I get paid every other Friday, and if I didn't get paid last Friday, I will this week. Perhaps it's my advancing age, but I have an easier time remembering that if I watched Project Runway last night, it might be payday today than remembering the current date and calculating when the 15th or 30th is unless it's a 31 day month (it takes time to run through 30 days has November, April, June and September...) As far as consistency in pay, assuming the work has been there and I've fulfilled my obligation, it's easier for me to figure 10 (or whatever) days in a pay period than it is to look at a calender and figure how many actual work days there are between the 16th and 30th (or 31st or 28th). Plus, a lot of us have specific days off that we take care of things. Some of us really do live paycheck to paycheck, so shopping by necessity has to wait until the eagle flies. If you paycheck comes on a Tuesday, conceivably it might be rough being able to get away to do that shopping with the hours we're forced to spend in front of the computer these days.

Of course, everybody is different and I think it's also a lot in what you get used to. If you're used to getting a paycheck every 2 weeks, it's tough to suddenly have to extend that out over anywhere from a 1 to several days.

NOTE: I wish they'd stop calling that button QUICK reply because I sure as heck can't do that.
Actually, if someone cannot follow the directions applying, how are we to believe
that they would follow directions at any time?
They follow the BOS, work the holidays, and they use several
s
follow up to my original post

I see certain people on this board, who post under the same names and I can take a 1 hour break, a 2 hour break or a 3 hour break and they seem to be whining and complaining about life  -- yet they can get new puppies, new kitties, new other animals but BOTTOM line  -- oh gee no work  guess what people  -- I have to swtich back and forth between 2 accounts on my MAIN account and 2 accounts on my secondary  -- I literally work till I dropand thank heavens, I am in a relationship where my significant other understands  -- yes, we ALL have to deal with being on hold with India, but that is where you take a day, to pay the bills, vent with customer service reps, etc and move forward  -- and like I told my other half  -- bill dosent get  paid its YOUR responsibility  - a relationship, whether it be marriage or othewise takes 2 people.


And as I mentioned before, TAKE THE time to learn online resources as well  -- for example, if you hear Kem-7 THINK Chemistry-7  -- learn punctuation, grammar and most of all spelling and --sorry been working from 7 am to 11 pm -- with VERY few breaks  -- might help in the long run


 


Do you have a copy of the BOS to follow for format, etc.? nm
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