Accounts going offshore or VR. They are losing large account SM
Posted By: Mia Goodness on 2007-04-14
In Reply to: What are you referring to? - nm
because the hospital(s) is going paperless.
I assume they want us all on VR, so they can pay us 2 cpl or whatever they are paying the offshore MTs.
You can ask to be put on a higher level account, however, there is no M-F on the higher level accounts. They want you to work evenings and one weekend day.
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On accounts they are losing, one isn't a large hospital in LA? (sm
I figured if they ever lost this one we would be notified in advance. (or at least hoped) This one they got when they bought YOG out, large, large facility. E-mail if you wish.
Transtech losing large account
Anyone know where it's going?
Transtech losing large account
I'm scared to say. But big.
Transtech losing large account
No, it's a chain of clinics.
Transtech losing large account
I think if you haven't been notified already, then it's not your account. You're safe.
Losing 1 large hospital today. Not rumor, fact.
It is on the Eastern Seaboard and low ESL.
Are they losing accounts. Do most of their accounts stay for long period of time. I have
heard pros and cons about the quality of their work. I guess it is much cheaper than other companies can offer.
they are probably losing accounts or going to VR..sm
Have the attitudes of people in the office changed for the better? I remember the nastiest dispositions I have ever encountered in this business.
Good luck in your job search.
I'm not losing out; I have had my own accounts for
they aren't going to get anything better than they had with MDI. Just not gonna happen. Not everyone has the ability (opportunity, connections, know how, experience) to get their own accounts. I feel fortunate that it has come easily to me. I loved MDI but left because I made more with my own accounts. If not for those accounts, though, I would have definitely stayed with MDI. If i were with MDI now, in the situation today, I don't know what I would do...
They are losing their biggest and one of few rad accounts. sm
My manager told me that it will be gone by the end of the month. It is in NH.
They weren't losing those accounts.
They weren't losing those wonderful accounts, they were being sent to the Philippines to their transcription center there.
Losing account
Do you work for the company whose name starts with F? Have you received info on a new account yet?
I was very panicked last week when I got this news. I have settled down a little bit now, but also I have started looking.
I wonder if they are losing a lot of accounts lately. I have heard other MTs saying the same thing
from different offices.
You know, improper billing etc and now losing accounts.
They keep losing accounts and letting people go. nm
nm
I'd stay away, losing accounts, going under fast...sm
I used to work for this woman and at best it was shaky, but now it's really bad. She just lost 2 large accounts due to the problems with her work coming in from India and the Phillipines, so now she's down to one account left and everyone I was working with has left already, shortly after I did. I'd stay clear of someone so insistent on using the offshore people and who doesn't seem to know how to employ US MTs successfully. This is a losing proposition and not a good company.
Not the OP, but some of us are losing our ExText account and
s
Losing primary account.
What happens? I haven't been working for an MTSO long enough to know (worked in house for the last 5 years). Could someone please tell me their experiences? I work for a large MTSO, so I am hoping that I can get placed on another account, but really, I don't think there are enough slots to fill all our positions. Any thoughts? Please HELP.
To losing primary account
Can you tell us which company? The moderators say it is okay.
They have taken on several new large accounts over
the past several months.
Yes, 2 large hospitals. Both accounts out. nm
nm
The accounts are so large you get them some days
and other days none. I too have had days when that seems like all I get. Sometimes I will go 3 months before I get the same doctor. She should have asked them to route her a variety that day or try another account. There really is a break in period with any new account but Transtech really is the best company out there and they are willing to work with their MTs.
If it is a large account
your email may be one of nearly 20+ she gets per day. When you are a lead you are getting many calls and emails daily. Address the issue with the head and go over his/her head if things don't improve.
Don't understand, are you in suspecting you are losing an account or QT closing? nm
.
I know they just got a large hospital account near me.
xx
They have recently gotten a very large account. Probably
xx
Yep I am sitting here with 3 large accounts and no work. Has anyone gotten any satisfaction from
speaking with corporate about this. These people in Amherst obviously do not know what they are doing. I wonder what the quality of this work looks like just throwing anyone and everyone on these accounts. Cant be too good. I have also noticed their QA people dont fill in blanks even for the docs that really are just more technical. Understandable with bad cell phones etc but just more technical or with an accent they dont get the blanks.
Did you get the note from Debby? New large account (sm)
coming on in stages.
Which large account? Initials or location? nm
x
They may be hiring for a large ESL account still. Great
company. They provide all equipment/software. Pay for downtime. QA pretty strict, just maintain minimum score of 98.5, 1200 lpd/12,000 per pay period. DD, on-time. Insurance starts the first day of the month after you start, very reasonable premiums.
I worked on a large teaching hospital account and was
frequently out of work. KS didn't have the entire account. I don't know if they had in-house MTs or they used more than one company. You should have a backup account too, though there may be some lag time between getting you a backup as they figure out where they can plug you in. They supposedly are getting several new accounts so surely they should be plenty of work.
Ummm...No, large account I'm on just has good dictators....
It's on EditScript, and I was system receiving alerts of higher priority jobs coming through and I accepted them. The dictators were by and large very good and many of the reports required minimal editing.
It's luck of the draw when it comes to being placed on an account. I am very grateful to have been hired for the account I'm on.
Sorry you apparently aren't as happy. I hope your day gets better.
they offshore many of their accounts -
and they put you on multiple accounts, which makes it EXTREMELY difficult to maintain a line count. God help you if you need any help with accounts, the staff is good at demeaning you before helping you.
Do they have offshore accounts?
Thought I read somewhere that they have a company in India?
your account probably went offshore nm
nm
They only offshore if the client wants it. Most accounts do not want their work offshored. NM
x
I know the account as I am on it. There are only 2 accounts that are sm
Meditech, C-phone and op notes only and one of them only needs 2 MTs (it is my back-up account). How long did you try? I was ready to throw in the towel the first 2 weeks and then it all clicked into place. Nothing is ever simple in the beginning. This account is fairly new but a lot of MTs have tried it for a day or two and then gave up, which is a shame because it is a very low % of ESL and pretty easy once you get used to the system.
That's not how I got 2 accounts. They had ExText and we bid on the account. sm
They had had it for 3 or 4 years prior to that. Dictaphone had nothing to do with it.
Yes, there are nonteaching rad accounts. I am fortunate that the account that I am on sm
has all American-born radiologists but I know that is not the norm.
There is an opening on an account that I do backup for. You might want to get your resume in right away because they want to fill that one pretty quick. The account is picky as can be but the work is easy. It is by the line because they have wordy dictators but it is gross line, which is basically unheard of anymore!
I am still on the same account I started with, so your allegation that better accounts come with sen
nm
The account was not lost. It was fired, if that is what you do to accounts that you do not want. s
I have been there for 4 years. They have not lost any accounts but have gotten rid of 3 accounts. One of them was definitely the one you are talking about as it is the only one I ever saw with such blatant cherry picking by hospital staff. They were not even hospital staff; they were hospital employees that were let go and went in to work as ICs.
I have been a lead and stepped down recently due to family obligations.
They continue to grow steadiily and the changes over the years have all been positive. They truly do value their employees and stand strong on no offshore, which is important to me.
I would give them a call if you do not like where you went. Several have found that the grass is not greener and came back. A few were not taken back, but I find them to be fair.
I do not think that the company is perfect (i.e. no downtime pay) but I usually have plenty of work, get paid on time and like the people I encounter. I get asked to work extra, but that should stop now that there are more MTs on my main account.
They do not overstaff; I am very grateful for that.
Diskriter MTs, is hospital account or DR accounts a
nm
Depends on the account for which you are hired, my accounts are low occasionally but usually with a
couple of backup accounts and doing all work types, you can do fine.
That account has now added clinic and there are 2 other accounts moving to it. Not sure why they
want the experience, except maybe they need to get them started quickly, and that is easier if they know it in advance.
BTW: The account did get easier as they added work types.
Actually, it is not a MQ account. They have gotten dozens of MQ accounts over the past 5 years thou
The account that everyone is referring to is high ESL, very Hispanic, in Texas. It is not bad once you get used to the doctors. It is huge and difficult but not impossible and not bad.
They also have 4 other new accounts in acute care they are hiring for and 2 other excisting accounts that are growing.
With all I see on other companies not having enough work, I am grateful for Keystrokes. They keep growing and improving and were the best move I ever made!
I find the sound quality not so great on some accounts. I guess it depends on what account you get
on.
offshore overseas.... not outsource .... correct term is offshore.
nm
As your accounts move to India, they move you to another account. NM
NM
This seems to be pro-offshore board. Messages against offshore often just disappear.
:+
I am not losing anything as those
do not apply to me.
So after losing all that, what did you do? nm
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