Accounts are easy in my opinion because

• keystrokes people question - tobieban
  • Accounts are easy in my opinion because - Loving my Keystrokes!!!!!!
  • There are several different platforms, so depends on your account. - Denise
    • I guess that means some - tobieban
      • Your response - Denise
  • yes to all the above - at least on the accts I was on. - nm

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direct deposit, paid weekly, always on time.

Hope this helps.  Good luck!

anyone using dial up with radiology accts, are you getting good line counts?  i've done a search on archives and reading info about the company.  anyone else radiology-wise care to share their experience?

thanks!

Lets be reasonable here.

I see complaints because we get put on a difficult account when you know there are easier ones out there.  I see complaints because when you start working for a new company you are put on an easy account and then switched to a more difficult account. 

Face it.  Every company has hard accounts along with the easier accounts.  What should these companies do?  Start you out on the worst accounts so you cannot possibly get your line counts when you are starting and as nervous as a shaky leaf?  Start you on an easy account until you lose your fear and have passed QA to ensure you know the basics of transcription?  (That is what you are calling bait and switch.)

I just do not think these companies can win.  They certainly cannot meet your demands of easy accounts, especially those who are just starting for them and think you should get the cream of the crop.   Are they supposed to penalize their long term MLS and give them all the hard work just to accommodate your every wish?  Is this how you would want to be treated if you had worked for a company for 5+ years?   I don't think so.

So, yes, let me clarify before everyone gets in an uproar.. There is work IF you want to use a C-phone. IF you signed up for an account that is internet-based, you will be disappointed. Not enough work to go around. Just my personal preference.. I have no desire to do a dial-up C-phone account using my long distance.

This is simply the opinion of the person who wrote it.  That does not mean you don't have the intelligence to make an informed decision.  Obvious the person who wrote this had problems with 2 different companies.  That particular person may have problems with any company they work for.

When you read these posts, keep in mind that if everyone agreed with all of these posts there would not be a transcription company in business anywhere.

I do not know about OSi but SoftScript has treated me well, as will most nationals if you give them your best effort.  They want to hire good MTs and expect quality work. Give them that and you will be compensated fairly and treated well.

Likewise...this is simply my opinion. Take it or leave it.

I've worked for them going on 4 years now and plan on staying.  I've worked on the same accounts all 4 years (tough ESLs, but after awhile, you get them all and can get plenty of lines---plus nobody wants your accounts and work is plenty--something I have learned in my 25+ years).  The pay is good, it's always accurate and on time, PTO is great, and I love not having someone over my shoulder all the time.  I've done my rounds at other nationals and this has been my best experience.  Each company is unique, you have to see what works best for you. 

In my experience the KS platform is easy to use, my rad account has plenty of work and great communication with team lead. Pay is on time and plenty of opportunity to make money.

Be careful with expressing yourself and getting answers with X-Press. I went through the interview process with X-Press over a year ago, they sent me manuals, ready to start but when I emailed my lead, asking the usual few questions about the company, (basically to ease my mind since the hiring process was SO long and had been told conflicting things)  she forwarded it to Mr. David and he in turn accused me of being a trouble maker and of slander!  It was all very strange. 

umm unusual.  I bet I can guess what network you watch and who your favorite anchorman/commentator is.  Reading minds and attributing such sweeping negativity towards workers. The spin is in your head.

When I was interviewed for the job, I of course asked many questions regarding work availability, pay, PTO/vacation benefits, supervisor communication, etc.  All my questions were answered, and even though I knew that companies tend to sugar coat things a bit, I was overall very pleased with the answers and felt the interviewer was extremely friendly and helpful.  So, I took the job the next day after giving it some thought.  Boy, did I get a wake up call very quickly with this company!  All the promises I was made, exciting incentives talked about, etc. by that friendly interviewer before I took the job just didn't exist entirely or had so many fine-print-type rules to obtaining them that made them virtually impossible to achieve!    Everything from baseline cpl rate and work availability to extra money incentives, equipment costs, and PTO/vacation was either less than I was told or I couldn't get due to certain standards I was never informed of. 

After the initial training phase, I started typing on my own.  During the first week or 2 after training, I started to asking questions about all of these things I was promised and was not getting.  I was given several reasons/excuses as to what happened with various things.  I was getting almost 2 cpl less than I was informed by the interviewer when I accepted the position.  The reason I was given for this is because the interviewer just simply made a SMALL mistake and didn't do it with the intention of misleading me.  After receiving my first paycheck (not the training pay period check paid by the hour but the first check of actual typing), I was very upset as I made a lot less than I had anticipated and didn't understand why.  I reviewed the check carefully and discovered I didn't get any incentives that I was initially told about and the cpl rate for about half of the work I did was wrong.  Again, I called to have this explained and fixed.  I was told that they must have simply forgotten to tell me that I was not eligible for the first incentive beause I reached the line count goals out of my regularly scheduled hours (I worked these off hours because they asked me to for coverage reasons).  The other part of my check for the higher weekend and afternoon/night cpl rate was again just a mistaken cpl rate quote from the interviewer, and they were sorry for the SMALL mistake again. 

After a month or 2 with this company, I had already experienced numerous broken promises, lower paychecks, surprise equipment rental fees, incredibly rude supervisors, unanswered e-mails and questions, etc.   One of the big problems, besides being completely lied to regarding cpl rates and pay in general was the communication, or lack there of, in this company.  Iwould send e-mails with questions regarding specifics of an account, how to do something for a particular account, why I wasn't getting paid an incentive, etc.   Supervisors and higher management just simply would not respond no matter how many times you asked or re-sent an e-mail..some of them never.  So, I would take the time to call certain supervisors, get their voice mail, and leave a message, but I never heard back from them that way either.  A few times I called the supervisors' supervisors, go through the same ordeal, never hearing back from them either!  It got ridiculous, always working in the dark because you had no clue how to do particular things and no one answered your questions.  The only time you did hear from them was if you did something wrong (usually something that you had asked a question about earlier and didn't get a response)!   

I do try very hard to find the good in something, even if it's mostly bad, and the only good thing I can come up with on this company was the initial training week and the lady who trained me on the system.  I cannot remember her name at the moment, but she was very kind and extremely helpful.  She made learning something a lot less difficult and was a very good teacher.  Too bad there are not more people like that working for the company.

I did not list everything  bad about this company because I didn't want this to go any longer than it already has, but I obviously do not recommend them at all.  In my experience, they are very shady, for the most part incredibly rude, and they are definitely not concerned about the success/failure of their MTs or what they think.  Good luck to you...I hope you do find the company that you are looking for that is a right fit for you, but I really don't think Transcend is it unfortunately.