About this demographics issue...
Posted By: Amphion on 2007-09-19
In Reply to: Is everybody quitting Amphion, hopefully? - Candy
I don't understand...there's one number we must fill in on the DI, unless the MRN doesn't pull up the patient name, which is rare. It takes all of 2 seconds to put in the visit number, so to complain about that is just ridiculous. AND, we are VERY lucky to have so much work,while other companies can't even provide enough to keep their MTs making the minimum required lines...I, for one, Love Amphion...going on 2 years with them and am very happy. But hey, if there is a mass exodus, just means more work for me...and I only work 7 hours a day, make well above the minimum requirements...maybe you all just can't handle the perfection that it takes to be an Amphion employee...
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RE demographics
Sometimes the MR # is already there, but I always have to type in the name and date of visit as well as the DOB and MR # if the doc dictates it. Sometimes he spells the patient's name. If not I type it to the best of my ability and move on. We get paid for all demographics.
I would take it to mean too many demographics. Maybe
s
So how much demographics?
Heck if it is only 1 number I'd say that's good. Try the MDI-MD Lanier account I used to do. You had to type in ALL the numbers and dates from both Lanier screens and pick the docs (on a list at least). On a consultation you also had to fill in requesting physician, date, type of consultation and consulting physician. And if they dictate it on all reports room numbers too. Not to mention the accounts are 85% ESL.
What is demographics?
I don't know what it means when you say demographics when speaking about working for a National. What is that?
DEMOGRAPHICS
Do any of you remember the days when the sup or clerk would edit the Lanier dictation as the dictation came in, listen, edit and then you received it?
100 QA DEMOGRAPHICS
demographics, etc.
Someone also recently told me that NONE of the normals are paid any more!! and have you noticed that their clocks do not correspond to real time?? That's how they decide FT/PT, whether you get insurance, PTO, etc...
Demographics a nightmare!
She seemed nice, pay was on time, but the time put into searching for patient demographics was ridiculous. If they ever changed that, wouldn't be too bad.
I agree with demographics.
Wayyyy too much. I lasted longer than Miss Willy, worked there about 9 months, and it was like drowning. They kept adding more accounts and more demographics, and it was a miracle if you could get your line count.
What about the demographics at Keystrokes?
xx
Demographics are paid for.
You are paid for the demographics - you should clarify that. I always check demographics - are you relying on the physicians to key it in correctly? I think to take pride in our work, we do have to check demographics, even though 95% of the time they should be correct. If you are not getting matches most of the time, it could be a technical problem
I'd have to agree with you on the demographics.
I really hate not being paid for the headers and footers, especially when I spend so much time checking on the demographic info. It wouldn't be a problem if it were occasional, but on my particular account, it seems that the majority of reports have some sort of error or need more information. It's a lot of time spent following along behind lazy docs who can't enter numbers correctly. Maybe if I knew TT was holding the client's feet to the fire to get the docs to do things properly, I could at least have hope that someday all the demographics would come up correctly.
Oh! And copying and pasting repetitive cc information and looking for routing printers! I forgot that one! Add that to life's annoyances. Ugh.
SECOND WEEK 100%QA FOR DEMOGRAPHICS?..nm
SECOND WEEK 100%QA?
I am not talking demographics SM
I am talking errors, like transcribing incorrect medical words, incorrect values. If the client is requiring that their work be free of medical and number errors, I don't call that being picky at all.
You have to check the demographics just
to insure you have the right patient, correct visit dates, etc. You can't do this job if you don't check demographics.
Demographics already filled
 Allegiant is a wonderful company to work for. she ALWAYS pays on time with direct deposit. All of her accounts are in the database and there are no patient lists used whatsoever. I have used Emdat for 6 years and I am very happy with the amount of money I make.
I use Ex-Text and don't have to type demographics
Maybe it depends on the account?
Does the demographics fill in on your account or do you ....
have to type them in? I had an account that filled in and it was not too bad. The account I have now must be searched out from the patient name to the type of document. Really sucks because it is so terrilby time consuming. Get a ESL saying the name and you can be looking at several minutes just to locate it.
I'm confused. Demographics autopopulate - ok, but what else does? (sm)
I'm confused now. Are you talking about for example, DATE OF ADMISSION DATE OF DISCHARGE, SURGEON: etc. etc. Isn't that a header. Could you please elaborate? Thanks
Time spent in demographics
Are there any company platforms out there where the demographics are already in place? I could just scream sometimes trying to be a detective to get all the demographics in place only to have a one-liner follow. Sigh... is it just me or are there others with the same frustration. It's difficult to make rate when demographics have to be researched and the patient name sounds like Blavopvoskitapove. Thanks for any clues on this.
If you like typing tons of demographics...
Then Amphion is for you!!! Yes, their platform is horrible. Too much searching for doctors, account numbers, etc. Not enough work on one account so you have to learn up to 6 (which I did). All 6 will have vastly different rules/regs and you better know the difference because they hit you on QA. Sometimes in a week mandatory overtime and 2 days later no work. You will be asked to flex your time, meaning stuck to the computer to make up the time to get your line count.
I do have to say, the people are great. Also, they do not offshore!! And, like the person above stated, their pay is more because of all the extra DI screen info you have to put in. Wasn't worth my time and moved on to somewhere better.
More sophisticated MT services have demographics already in or
xx
Hey fellow MTs! Will someone please share which co's pay for demographics. Thanks! nm
,,
No, but the demographics are almost always already entered into the system for you.
I am sure it probably depends on your account as well, but all 5 of my accounts don't need demographics entered, except on a rare occasion when the dictator puts the wrong number in.
Does Keystrokes pay for demographics, headers,
Thanks!
Yeah, and do you have to fill out a bunch of demographics
and garbage without being paid for typing it all when it takes longer than typing the actual report?
You are misinformed. I just called them and they DO pay for autopopulated demographics. What
they don't pay for is header and footer.
If the company populates the demographics makes
HUGE difference. I worked with two different companies with Emdat. One wasn't too bad but the other didn't do anything with the demographics or even try to figure the system out to make it more MT friendly. Emdat still, after how much time, has not corrected the spell check either. I finally quit. I am now happily working in Word again and my line count is back up to normal. Even after months in Emdat, my line count was down significantly. I will not work on that platforn. Good luck!
Almost no demographics to fill in on my account. Sound
quality could be better though. Platform is very easy, everyone is very nice, pay is better than most, IC position 10 cpl/11 cpl weekends. Small company that is growing. They DON'T offshore.
On my Amphion acct I had to fill in demographics
I lasted a few months because it was a losing battle. I had to quit when my husband was out of work after a MVA. Its okay to supplement income if you are happy with minimum wage.
Wondering....does Webmedx pay for demographics? The Q doesn't. NM
D
Yeah, if you want to look up demographics that are impossible to understand, & get paid for
If you don't mind being nit-picked to death and QA'd into the ozone, go for it.
I believe Transnet is how ExText is connected. Easy to use. Most demographics are
s
I have to do plenty of demographics. Did not realize I wasn't being paid for them. Am not surpris
It does depend on your acct,as you have said. nm.
That is so odd to me. I have never had an issue
making the line count and there has always been an overabundance of work since I've been there and they even ask regularly for us to work more if possible because there's so much work, and I don't work on C-phone accounts at all.
she had an issue with ...sm
anyone who had a brain because she was intimidated by truth and intelligence. She is driving that company into the ground. I feel bad for the blind eyes of the owner. That was a great company in its day, now all I see is a company that is going to sell or go belly up.
Do you have some issue?
Or do you just like to jab at anybody who has something positive to say?
I don't get it.
If I may, what is the issue
with the pay? Are they not standard paydays?
I think the issue is
that what started as a simple inquiry as to whether or not other people were also out of work quickly turned to bashing the company and personal bashing of management personnel. From what I gathered, half of the people doing the bashing were never employees. I honestly feel for the OP as I went 4 months making $25 a week if I was lucky at the end of my time with MQ (that was the longest holiday slow down in history). However, I have not had the same experience at MDI and actually am lucky enough to have an abundance of work at the moment. I don't know how Carlotta found out about the comments on here, nor do I care. I would imagine that since it is a public forum she may have run across it herself without an MT blabbing. I believe Carlotta's response was generally saying the issues/slamming in the subsequent posts were things that should be discussed with her, the liasons, and/or Dorothy.
QA issue
I went full through full QA and was released with above 99%. Additionally, I asked my QA for help regularly for help on some difficult dictators (for the future) and she always commented how throrough I was.
That was before the company changed hands, however, and all QA personnel changed.
pay issue
My pay has actually went up, not because of the VR necessarily, but because of DH getting laid off, and the need to work harder, not just meet line requirements (which was my goal prior to lay off). That is the reason I worked so hard at learning VR. I didn't want to starve (starvation is great motivator) 
Well, I'm sure you'll get over your issue with me
and you should stop adding the fuel, I think you are enjoying yourself 
don't fret over the OT issue yet
You may find that OT is offered (and sometimes begged for) more often than you think. If you keep a good line of open communication going with your PS, then I really don't think you'll be as bad off as you are projecting.
Something else, too, is that it's always good if you need >40 hours to have a part time company to supplement.
This is not an EXText issue (SM)
It is a company issue. Not all companies that use EXText deduct 30% of your line count. There are several companies that use EXText. Don't get in a panic! Find out what the company's policy is on headers and footers, what they pay for, what they don't etc.
Yes, I contacted HR, this is not an issue
with my paperwork. It is that they have not sent my contributions to MetLife - not one cent all year, and I am having 10% withheld. That is a lot of money the company has been using. Almost seems like stealing, doesn't it?
I don't think the comma is the issue.
Looking at other people's work is a violation and perhaps, just perhaps, the attitude is more the problem that was being brought up. I QA all day as well and I am appalled at the lack of care taken with records and have to agree with the MTSO above. To do this dance properly, you have to understand the steps. I live in fear of becoming ill and ever having the opportunity to see my chart and read what it contains. I will take 1,000 lines of good clean work over 2,00 lines per day of typing for dollars transcription any day. I do not think that you should be made to feel like you do not know anything .. but I do think that there is a responsibility to point out errors and expect compliance.
The quality only became an issue when
the offshoring began. I don't understand why they wouldn't QA 100% of the work knowing there were quality issues.
I know we're not the only MTs to go through this, but many of us have a long history with QT and unless you've been on the inside you don't truly understand all the emotions we're going through. I feel like my best friend has just stabbed me in the back.
Your attitude is exactly what I have an issue with...
Healthcare should be about humanity, in my opinion. It should not be a business.
The only thing QA is for, is a place to go in between management for MTs to make more money.
You are making the salaries MTs used to make.
If I am burned out, it is from your kind of attitude that it is happening everywhere and we just have to deal with it.
I know better, I know I am a worthwhile human being and not just a grunt for some corporation who makes millions off my hard work, and then expects me (as you echo) to just shut up and type, and be ever so thankful I have a job.
You sound burned out to me. You sound like you do not care a bit about humanity or people. You are only interested in yourself, and you found a way to make more money rather than just do MT.
Some day the trend will change, and people will matter again. Your little digs to me do not bother me. It only shows your character.
Speed is a big issue
10 cpl is more than I make, but I'm pretty fast. My base rate is 7.5 to 8 cpl depending on which of my 2 accounts I'm on, but since I do enough lines daily to qualify for bonus, I acutally make 9 to 9.5 cpl per line. I average about 1500 lines per day. Production is what drives pay, so that's why I'm making what I do. I think it's unfortunate that years of experience isn't really compensated in this business, but years of experience doesn't always equal what the employer wants, which is speed and low error rate. Everyone brings a different set of skills to the job. In the end it's what you produce and not how many years you have behind you that the employer cares about. Fair or not, that's the nature of this business.
What do you mean by a spacing issue? (sm)
Why would you use the ShortHand for your normals? It is so very slow playing out, wouldn't you be better off to use the built-in ESP? I have Shorthand in my computer, but am gradually changing everything over to ESP and it has helped my count greatly. You can put your normals in the ESP (at least on my account you can) and it is so much faster than the SH. 
and I'm not saying this is your issue, but I know personally
my company will make things not so nice for an MT hoping they'll quit rather than firing them. If quality continues to be poor, not meeting TAT, etc., then there may not be enough work, only the horrible dictators, etc. If things are slow and you are a new hire maybe the old-timers are getting the work. If a new account went VR that might also explain the work load too. If you are otherwise happy at KS I'd call and be firm in that you need more work.
I feel like companies should offer some explanation if work is low. I know they can't give you what they don't have, but if you are a FT MT, there is a reason you are and you have obligations to meet and it isn't fair that they can't provide the work you need and not give you some feedback.
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