APEX PLATFORM
Posted By: Tired MT on 2008-01-24
In Reply to:
Can anyone provide me with insight on how to make good line counts on this platform. I have been working on this platform for more than 2 weeks and I can't get above 135 lines/hour as opposed to doing over 200 lines in my previous position. If I can't get any better, I will be quitting. Thanks for your input.
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Transolutions Apex platform
I was just wondering if any Transolutions people here use Apex? My account is moving over next week, and I have heard only a little feedback here and there. Any opinions from users of this platform would be appreciated. Thanks!
Platform (apex) has problems SM
Hi there:
I have worked at Transolutions for almost 6 months. I wanted somewhere I could work for less than fulltime and get benefits.
The PTO is not bad at all (2 weeks of vacation a year, work half-day 3 of 6 holidays, other 3 are PTO, plus a week of sick leave and 1 personal time day.
The health and dental benefits for me are not quite as good. I live in a rather small city and if I ever needed to go the hospital I would have to travel 80 miles, same for in-plan dentist. If you live in a larger city you might have better coverage.
The company is small, around 180 transcriptionists. So you get lots of personal attention (customer support knows you by name). QA is not too bad. Management seems fine so far.
The real downside is their platform. Their new Internet based platform is called Apex. There are major performance issues, with it being impossible to transcribe while downloading (it freezes while downloading), freezing even when not downloading, just plain downtime from servers down and what not, disconnecting if there is any fluctuation in your internet service.
There are also several flaws in the program itself: Autocorrect glossary will not accept a 2 word abbreviation (i.e., doe snot to does not). You cannot add your autocorrect glossary from spell check. Spell check suggestions are usually useless. The program doesn't automatically spell check on download. Find & replace doesn't work at all. No change all option on spell checker. Slowing down or speeding up the sound drastically distorts voice. Work types are listed in no particular order (makes it fun to search through 40 different ones if you need to change). Physicians listed in database without their specialties. There is also no way to review past jobs, voice or text.
Apex platform leaves a lot to be desired
I couldn't make any lines on it. Feel free to email me if you want more details. They do seem to be nice people.
Be wary of their platform. If it's Apex, I'd run. No money to be made there.
I would do whole pages and only end up with like 30 lines. No thanks. I would have starved at that rate and it could be their line counting system too. They do it based on only black visible lines which obviously means no spaces. Good luck though. If I remember right, they send you the footpedal but it's been a while.
The platform used to be Apex. The worst thing I have EVER worked on.
I quit after a few days of struggling with that garbage. I made like $9 in two days LOL. I just remember typing a half hour only to get 30 lines and it was like over a full page of text. I'd say rip off...
Is Apex an internet word-based platform? Havent heard of it...
x
apex = horrible
nm
Apex is awful
I just quit working for a company that I otherwise loved because of Apex. It does EAT reports. Run away!!
Apex/Rad editor
Is 4 cpl reasonable pay for Rad Editor requiring 10 yrs exp? Seems low to me. Anybody know anything about Apex Radiology?
Transolutions Apex
Do you have high-speed DSL or cable? If so, I don't think you will have many problems. There are some bugs to work out, but they are constantly working on them and will have them figured out soon enough.
APEX IS AWFUL
Numerous problems each and every day. Constantly calling support.
The Apex Transolutions uses
is a proprietary system developed in house.
Used to be Apex or something. Bad program!!!!
It's still Apex and it still stinks sm
I'm hoping to leave there this week. It is Apex and it really is the pits. There is nothing MT friendly about it. I also came to realize they only have 1 account so with that always running low there isn't much hope for making a living there.
Apex is HORRIBLE &
you have to agree not to do any Java updates and keep your system bogged down at 5.0 (Java now at 6.11). It makes your whole computer slow, as well. I don't think the dictators were too bad on the account I was on (maybe 20% were horrible), but we did have our share of cherry-pickers that would leave only the bad ones when we were low on work.
he owner is nice. The office folks are nice. QA can be a little crochety. The thing that irritated me the most was all the formatting rules and how the rules constantly changed. Nitpicky stuff. Also having to constantly clear your file cache and the Apex POS being constantly down. Junk!
If you quit, remember to update your Java & your computer will be normal again.
Any info on Apex Radiology?
Are they a reliable company? Do have benefits, if so, what are the benefits?
I heard it was called APEX,
nm
Apex is proprietary thought sm
How were you on it at another company?
..this if you currently work there? How is the Apex software to use? nm
s
Any Transolutions MTs who work on Apex?
Are there any current Transolutions MTs who work on their Apex system and can tell me what it's like? Is it a good platform? Can you be productive on it? You can email me privately if you'd like. Thanks very much.
I believe Apex is a proprietary software used only by
Transolutions. Unless there is some other platform by the name of Apex
Worked on Apex, horrible..
As far as I know Transolutions is the only one that uses it. Worst platform I ever worked on. It is very difficult to get a good line count so you aren't the only one. Lots of other gliches with them also, quit after 2 weeks, making twice with another MTSO. Good luck!
Is Apex the name of the hospital account that
you are assigned to? It doesn't sound familiar to me. They also must have 2 different QA teams because super nice as you describe doesn't come close to what I've experienced. I'm glad your happy though.
Anyone using the Apex software with Transolutions yet? Wondering
s
I used Apex with another company and it was awful. I'd do a full page of transcription and it'
out to be like 30 lines. There is no way. I quit after 2 days. I felt like the reports were easy but I was not working all day for $6 an hour.
If it's Apex, steer clear. I was on it with another company. It eats reports. Too many screens. s
The spellchecker doesn't work and it was REALLY hard to get a decent line count with it. It's also not compatible with too many expanders.
RISS is not a platform. RIS stands for Radiology Information System. The platform sm
would be EXText.
MDI-MD platform is fast, not full of problems like Transcend platform or MDI-FL
On Transcend platform you have to click, click, click all day and still get errors, change screens constantly - its a nightmare to work in.
Yes, SPi does use this platform....it's a great platform, but not worth working for SPi. nm
#
Bad Platform. I personally know of 3 MTs who left because of the platform.
If you are like me, the bottom line is wages and what I get in my check. I have never worked for Amphion, but I personally know of 3 MTs who worked part-time at Amphion before quitting their other service to see what Amphion had to offer before it was too late. All 3 quit Amphion and stayed with their other service because of the Amphion platform. Too hard to make any decent lines.
Something to think about.
********************
Here is one post from a couple days back:
Posted By: Amphion on 2005-12-02
To all of us trying our hardest to grab our work when it is available, and then still only make 24 bucks a day because of the garbage platform.
To each his/her own! I was on a different VR platform sm
and ran out of work constantly. I have worked on several VR platforms and BeyondText is not the best, but it is not the worst either.
Every company has good and bad. Transcend was just not a good fit for me; however, it may be a good fit for you or the next person who comes along.
I love new technology and work on state-of-the-art platforms, the newer the better, so that typewriter theory of yours really does not jive here.
Every company has good and bad, it all depends on the individual MT and what that MT is looking for in a company.
Good luck to you and if you choose Transcend, I hope it is a good fit for you!
Platform
Any info at all on CareFlow platform? Is is productive? Any info appreciated.
MDI-MD's pay & platform
1. How do they pay in comparison to other companies?
2. Can you access reports typed by other people or review the patient's old reports in Bayscribe?
3. Do they furnish PC and/or charge a fee?
Thanks
Could you tell me what platform they use?
nm
Platform???
DQS??
new platform
I really like the new platform, but it's always running out of work. When there is work, I can get pretty good lines.
what is the best platform out there?
what is the best platform and what kind of money is "good money" in transcription?
What platform do they use? sm
Do they consider full-time to be 40 hours a week?
What platform do they use?
Any idea on the payscale? Can you provide any other information?
platform
Okay, that is good to know. The account I would be on is on Medrite, which I have used before and like.
Thanks.
What platform do you use? nm
x
And if they don't get you with a bad platform,
then they overstaff your account. I used to get over 20,000 lines before they overstaffed mine and started playing favorites, with cherry picking taking place. (And don't say it can't happen, because it can and does right before my eyes all the time.) I've been struggling to make the minimum to keep my benefits.
And then they try to tell you how you're going to be making such great money when you go to voice recognition, which is a JOKE for someone who typically transcribes 250-300 lines an hour.
To read this board and find that now the incentive program is discontinued for new employees (who are now hired at a higher rate and given instant PTO) while the rest of us who were hired before November 1 have to scramble to get a higher line count in order to make what the newbies are making and have to wait a year before earning one minute of PTO only provides yet another example of the inequitable way this company operates.
I'm tired of all the games, the insulting of my intelligence with the fiction they invent, and the terrible, terrible program.
And to all the cheerleaders out there: Write down all the good things you have to say now, save it in a file, put it on your calendar for 6 months from now and THEN let us all know how you're making out.
As for me, I've found another job.
About which platform.......sm
Is your account still on the H platform? Is the the bo account? That's what I was on, and I am the one thinking of going back with the post above yours. If so, this is interesting to know ahead of time.
I believe you can use IT with the platform.
cc
What platform do they use...
and are they employee only status or do they have IC also? Thanks!!
Both IC/SE, their own platform (sm)
which they are constantly upgrading in response to MT feedback, works much like Word, compatible with Instant Text, Shorthand, and Wordpad-based normals.
Could you tell me what platform
they use and if they are employee only? Do you have to be full time? Thanks much!!
Platform: their own (sm)
which works a lot like Word, accepts Instant Text, which the company will help you buy (they also have free IT classes and glossaries for many accounts). I like that they upgrade the platform based on MT feedback. Owner is known for hiring top tech staff and programmers. I'm an SE; they also hire employees. I don't think you have to be full time, but it's so easy to make the full time lines that you might want to be. I've done overflow work for probably 10 services in the last 5 years (in addition to working long term for 1 service), and I've never piled up the line count as easily as with ProScript nor been treated as well.
It is just a platform.
I worked on Softmed when I was in-house. You are basically working in Word superimposed on Softmed. I liked it when I used it. If you are proficient in Word, you will do fine.
What platform does - sm
TransHealth use?
platform
I work for them also and have found the TT/webtop platform to be slow with too many demos to search for and enter in. You must be on Vscript, would that be correct? And you don't enter any demos?
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