A typical 'management' view of MTs. So sad. -nm
Posted By: LowlyMT on 2008-05-21
In Reply to: RUDE - anna
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Unfortunately, that seems to be 'Management 101' for
All I can say is, the suits all better brush up on their Hindi.
so typical
I wasnt fired, I left. I did what I said, worked my shift if there was work. I have always had good quality. Keystrokes let me down in every way you could imagine. I was lied to, left with no work most of the time, not given the pay they said they hired me in at on some of my checks, my pay rate as well as all other MTs was then demoted due to company problems. I had bad checks written to me and had a hard time getting that fixed. Not every MT was a bad MT that left Keystrokes. Some of us are telling the truth and have every right to say what we post here.
Typical and not likely to get better.
x
typical
I have not heard this yet, but it is typical of the Flannery's to not share anything they absolutely don't have to until the last minute, keeping everyone in the dark, even eliminating positions without notice via e-mail. This is nothing new for them.
Okay, here is a typical day for me....
Up at 7 a.m., out walking by 7:30 a.m. for an hour, I do a rowing machine for 20 minutes and then 200 steps on a stepping machine and 3 days a week I do another 20 minutes on a treadmill, and another 3 days a week I lift weights. I eat 1500 to 1800 calories a day and I am still over 100 pounds overweight. I eat no candy, no sweets, no chips, no fast food. My thyroid is fine. So now what MISS KNOW IT ALL????? I work my butt off and I still have a huge butt, dang, I guess I am still fat by choice. Oh, and I have done this workout for 8 months now and I have lost a total of 7 pounds. So, once again, KISS MY -SS!!!!!!!!!!!!!
No, that is not typical. Something is very wrong.
xx
You know that is a typical response if you have
a negative comment - maybe the issue is you and you just can't cut it. I was a great employee, it just wasn't the company for me.
Are you a typical TT MT, with that mouth???
x
This sounds like typical DSG to me...
I have been gone almost 2 years and nothing has changed...I would say move on...
That pay is not typical. They are not hiring SM
for the higher level accounts that pay well. They are hiring new people at very low rate of pay. Then you are supposed to work your way up. Actually, my sound quality is pretty good. Still don't recommend because most work goes to India.
It's the typical rate
B
Typical Ignorance
You have to excuse people like that. The region of the country has nothing to do with crappy MT companies. Wonder why they apply for companies in the south, when it's easy to look up the company and see where they are located before applying? Perhaps they can't read, or maybe they lost their religion.
Typical mentality: TAKE, TAKE, TAKE ..nm
Why the view on QA?
I've seen some slamming of the QA dept of OSi here. I'm curious to know why the negative view of their QA? What is the reason that you think it's the worse QA department anywhere?
A different view
I'm not sure where the other poster's info regarding mostly verbatim accounts comes from. Not one of the 4 or 5 accounts I've worked on over the years have been verbatim. Ease of production of course depends a great deal on your individual account. I happen to have a good one, although challenging, and I don't have any problem getting my lines on it. Management has been great to me personally, and I have no problem with the company whatsoever.
Osi and another view
On the other side of the coin, yes, being a newbie there was difficult because they threw so much at me at once, so many specialties, over 100 physicians all at once on a verbatim account. Yes, I did get e-mails where I had to go back and point out to QA where they were contradicting the account specifics. They had too much to handle.
BUT -- and this is a HUGE BUT -- I left there knowing so many specialties precisely because I got it all dumped on me at once and it had better be right. It was not a job, it was more like a school and I was being paid a little bit for doing the work.
Where I am now, no matter what they give me I can do it. I've had experience in almost every specialty, close to 30 or more. I've learned to push and push and not give up and take advantage of the overload to better myself. My Stedman's books are loose from the covers at this point. I don't think any school could be harder than OSi because of the pressure, the exposure to so much all at once, and you HAVE to do it as fast as you can because for me at least it was my only income. Sometimes the worst experiences pay off the best in the end. But as of the time that I left which was not that long ago, I would not advise a newbie to go there unless they had another source of income and could afford to get fired. They are VERY strict. I won't even go into the line counting debate.
To the one who has a different view
I agree with you. I think you have hit the nail right on the head. As to what will happen in 2 years, I will be happily retired (hopefully in Florida). Two years until retirement and I can hardly wait. If a child of mine ever wanted to become an MT, I would absolutely discourage them from doing it. Anyway, for what it is worth, I completely agree with your opinion and I have been an MT for a goodly long while!
another view
Hi all. I'm the original poster that caused so much backlash (ss# question). I am very happy to say that the replies to kitty and at the response I got for my seemingly simple minded question have changed my view. Just for the record, I understand HIPAA laws and have seen this before, just not as an IC with no background check, etc. To be honest, I never really paid attention, just did my job and did it well I might add. I'm one of those lucky ones who has never been without work and has had no trouble getting job offers with a respectable line rate. I was so happy to have found a place to communicate with others like me and I guess I kind of got knocked off my square a bit with some of the responses. I'm going to take the advice given and turn the other cheek and stick around. Those of you who are so helpful, pleasant and kind to one another have changed my mind. Thanks again to all of you for showing me the positive side of this site. 
Thanks for a different view
You could be so right about this, just was not thinking that way. I am very careful person and I really pick and choose carefuly when I try to do something. I thought she figured maybe I was on a scam which is far from the truth. My daughter tells me I cannot rescue the world (do animal rescuing also) but gosh, I can give a little of myself sometimes. Thanks for the insight!
Typical bait and switch
They are nice in the beginning, then you get lost in their shuffle. You get mass e-mails that maybe do not even apply to accounts you work on - to the tune of sometimes a half dozen or so per day - that you are told to read NOW, before you start typing. Trying to get an answer to a specific question is like trying to reach the president himself. They tell you the accounts are good, then you get put on pure garbage accounts where you will struggle to make your line counts.
The thing is, a few years ago when I began with them they were great. It seems as they have expanded, chaos has taken over. I am currently looking elsewhere. Others have already left. Notice how they are always hiring now?!
There are better, there are worse. They are a typical national, and yes you have to pay for the com
nm
She may not be lying - but it is not typical or usual. nm
nm
Sounds like typical tech
I was warned not to let Lexmark or Windows IT people get into my computer if I ever had to call for tech support - sounds like this guys is the same way. I hate techs who THINK they know what they are doing and just royally screw up your system. They are trained that your system should look a certain way and if it doesn't the first step is to FIX it - problem is fixing it usually screws up your programs. They are setup up that way for a reason!!
Anyway, my time at Landmark did not require logging into anything so that is probably why my time was so pleasant. I'm sorry they can't get their act together on this! It probably is the hospital and the tech person is desperately working with theirs to get it all fixed - but if communication is really that bad I can imagine what THAT must be like.
Sorry it didn't work out, I know you were looking forward to working with them!!
Right it's a typical office job sounds like.
You could always moonlight for acute care and make money to supplement. That's what I did for 17 years at a 13 dollar an hour job until they outsourced without warning. Just know that could happen to you at this new position (the work is there one day and gone the next and you are training your replacement), and you'll be fine. Good luck!
curious about your view
Did she not break the law and was it not her own doing? You make it sound like she has had such a hard life. If she has because of this, it is her own fault. She made the choices and now suffers the consequences as we all do. Why are they bringing all this up now? Maybe she is into something she shouldn't be again?
My point of view
I don't think anyone is goint to find a perfect company. I have found OSi to be pretty good to work for, comparing to two other nationals I have worked for lately. THe work has been slow because of the holiday and hiring so many people, but I think they're moving people around and evening it out. I have plenty of work now. And I find my coordinator very knowledgeable and professional and very ready to help. There will always be things to gripe about, but I'm making my line count easily and can't complain.
Here's another point of view. SM
No benefits, no direct deposit, run out of work very very often with no compensation, HORRIBLE ESLs, all going to speech recognition and pay is very low for editing. If you can live with that, go for it. I sure couldn't. If you take wonderful money and subtract insurance, taxes, vacation, sick time, you are making about 5 cents a line.
Just a different point of view..
Maybe after questioning something QA did wrong, they're being more attentive to quality. For example, if I get a QA score that isn't acceptable to me as a personal goal, I'll make it a point to be even MORE attentive to my work and quality.
I'm not sure QA gets reprimanded for errors such as yours, but I'm sure they do. That would be an incentive for me to pay better attention, and now for you! :)
QA point of view
Giving feedback slows me down a lot. I try to give feedback to help but people take it as criticism. I get paid by the line, not by the feedback. It would be fine by me to give no feedback. Right now I have an MT who can't do basic 6th grade punctuations and writes me long emails in response to every bit of feedback. The work is so easy and she can't seem to get it. I get the MTs making the same mistakes over and over again. You shouldn't take QA personally. It's an awfully hard job.
QA point of view
Giving feedback slows me down a lot. I try to give feedback to help but people take it as criticism. I get paid by the line, not by the feedback. It would be fine by me to give no feedback. Right now I have an MT who can't do basic 6th grade punctuations and writes me long emails in response to every bit of feedback. The work is so easy and she can't seem to get it. I get the MTs making the same mistakes over and over again. You shouldn't take QA personally. It's an awfully hard job.
Can you view old reports on Beyond Txt?
Offered position with Transcend on this platform and forgot to ask.
A little more balanced view
It sounds to me like most of you are wanting to throw daggers and justify it by stating these are facts about companies, not just opinions. You feel that stating facts exempts you from wrongdoing. I don't see it that way at all.
All companies and all individuals make mistakes and errors. When even these so-called facts are presented in a way that give a bad light, disparage the character, of the person or company being talked about it, it is simply not okay at all.
The ONLY fair balance I see is this: It is okay for you to speak of every factual error and mistake about a company if the company can name you (you are, after all, naming these companies) and every error you make in your work and every time you are late to work, etc.
It is no more fair for you to sit here under the disguise of anonymity to name companies and attempt to set the world straight about them than it is for them to do the same about you.
I really truly believe in treating others as you would have them treat you. If companies came here and did the same, you'd all be filing into an attorney's office so fast it would make our heads spin.
Just sign me ...
Truth-n-Fair
Believer in the Golden Rule
My view of the VR situation...
Seems to me that the companys that talk the hospital into the VR programs can be slick talkers...basically the hospitals spend VERY BIG money for the system, to just cut our pay and have to use something we DON'T want to use in the first place... They should have forgotten about this new improved program Extext or whatever, and tell the MTs it is beyond their control to make a cut, but let us type, and save the money installing the program... and a smaller cut... most of us would have gone with that. !!! Again the big companies have to much influence on those that decide to buy the equipment...
My new system can't even count the lines... not set up to do that... unbelievable
That is not surprising. Typical for how she treats people.
~~~~~~~~~~
Thats typical for rad report which are short. Have heard
fsd
Typical MTSO / Management mindset. - sm
Don't know, but similar to typical and very easy to learn. NM
x
You're right. You have no idea what I'm talking about. Typical. nm
djf;lkj;
Seriously, dont let them bother you.. This behavior is typical.
It is normal for some people here to react this way. It would probably be beneficial for THEM to get out of the house to remember how civilized people converse.
Typical holiday at Transcend - no work!
They musta sent all my stuff over to India so they can all get new saris for their next holiday. Meantime, there goes my lunch for 3 weeks. Ya happy now Transcend management? You have managed to put us all in the poor house. Hope your summer cottages burn and your boats sink.
Personally my view is not that ignoring is
necessarily defending. However, cherry-picking is rampant because cherry-pickers know nothing will be done about it. Thanks to people like you. Cherry-picking is the thing that is pointless and wrong, NOT saying something about it.
Thanks so much for the realistic point of view.
I need some reality-based grounding and your post really helps a lot. I don't want to make any rash moves out of fear of the unknown. But it is so hard, as you know, when your bread and butter relies on the unknown (almost). I am sorry the stress is taking its toll on you. I hope that things get better for you. At least the pay has not dropped considerably because that would be really bad. With the econmony the way it is it is impossible to get credit and really it would not be good to live off of credit cards anyway. We have to keep a roof over our heads and it is really scary to try new things while needing the money. Thanks again for your point of view. It really does help.
Transcend - Positive View
I've read a lot of posts on here since last week about Transcend with quite a few of them being not so nice. I wanted to share some positive views about the company. I started with MDI-FL part-time back in 2001. I liked it so much that I wanted to go full-time so I did in 2003. It was a great company to work for. Then a few years later, we heard the news that the company was merging with Transcend. Did I have some apprehension? Yes, of course. We had a few changes to get used to -- payperiod with pay dates was the biggest -- though our pay rates stayed the same. It didn't take long to get accustomed to it and things have gone pretty well since then. I work in a region of other platforms that does not include BeyondTxt. Does that stop anyone in this region from working on a different platform such as BeyondTxt - No it does not. As Transcend continues to grow, it is opening up other opportunities for everyone. It makes your account possibilities just about endless. With BeyondTxt, once you learn it, you can work on almost any account there is. Do we have slow periods? Yes we do, but that is the way the transcription business is. If your account is slow, request a back up and if you're flexible, you can have multiple back up accounts on different platforms. There is a lot of flexibility at Transcend. All the TLs and ROMs are great people and will work with you. If you need time off for something or need to rearrange your schedule, that can be done. You may be asking - who is this person?. I started as an MLS, worked my way up to TL (team lead) and then into the ROM (manager) position for a few years and because of decisions of my own, am now a TL again. So as you can see, I've worked in different positions and have seen the company from multiple views. Everyone with MDI-MD, or anyone thinking of applying, should give it a chance. Don't go by all the negativity here. If you have any questions that you want to ask, feel free to contact me. My email address is ****** Have a great Monday!
Is it typical for decreased pay for not meeting line requirements? sm
 I know every company is different but has anyone had their pay rate decreased for failure to meet line requirements? I have heard of taking away benefits, etc. before but never heard of decreased pay rates for IC because of this nor have I ever heard of the pay rate being different for full time versus part timers within the same company. I have health issues causing my lack of meeting line requirements. It isn't because I just don't want to work. I guess this is just another tactic to take money out of our pockets and into theirs like the pay rate isn't low enough already. Geez by the time I cover my expenses as an IC, I doubt I come out with anything anyway. I might as well just work for free for the government to donate all my money overseas!
Has anyone ever figured out how much difference is needed in pay between IC and employee to cover average expenses related to the job? I know standard is 1 cent usually and that does not cover my expenses.
If you can view your paycheck online, you might be able to print W2s. NM
x
Precyse in my rear-view mirror........................
No problem. Feels good to get is off my chest. Don't mind sharing the good, bad and ugly of the job search and its results. With a little luck, I will bag one by the weekend or first of next week. Will follow up on the company board.
I am placing high priority on an hourly wage + benefits position. So much of the pressure would be eliminated and to a certain extent I would accept slightly less $ to get it. They are rare to be sure but not impossible to find with a little persistence.
The jury is still out on the do they still exit query. Over the past 31 years the general progression from good-to-bad followed a gentle and gradual downward slope, punctuated with two major deep dives in my recollection. The first was in the late 80s to early 90s when MTSOs had been around for a few years but were still relatively young. They did not seem to comprehend the concept of employee benefits. IC was their answer and full-employee status all but vanished. This began to turn around in a noticeable way in the late 90s, a full DECADE later. The second and deepest dive is this ASR jolt. We will all end up squaring off with it sooner or later. Generally speaking, small-to-medium size organizations who are competitive in terms of benefit and wages seem to be the most likely place to find a little peace...but meticulous research on those is imperative. I will not rule out anything for the moment. I plan send resumes to as many MTSO companies as possible, even the ones with the bad reps posted on this board, in an attempt to get a phone call PRIOR to what can be the labor-intensive testing phase of the process. I am interested in comparing the various recruiting strategies and offers. I have a copy/fax/scanner on my desk so that really helps in being able to cover a lot of territory.
I also think I will try to edge on out into the general transcription scene just to see what it looks like. Government jobs may be a possiblity as well....they can't age discriminate.
During search, I have found it useful to keep daily notes, tracking the process, contact info, the substance of the conversations, my gut reaction and the time factors. Will post again in a day or 2. Thanks for your interest.
I view it as part of a well orchestrated plan
If you recall what happened to our software/IT people, the companies started offering less and less moneys so that they could say they couldn't find American workers.
The MTSOs are probably doing a similar thing. They can then go to the hospitals, and any that dare say they want American workers doing the work can be told with a straight face that the MTSO has unsuccessfully tried to hire American and there just aren't any to do the work. The hospitals, thinking they at least tried to do the right thing, then is forced to acquiesce to having their work sent overseas.
But I still don't know who was the 2nd shooter on the grassy knoll.
She sounds like Elizabeth on "The View" !
Webmedx work pretty low. Typical for this time of year? sm
I'm fairly new, so just wondering. Having come from the evil Q, it makes me nervous. While at the Q and a couple other companies, this is not the time of year I typically ran out of work--Christmas, T-giving, 4th of July, yes, now, no. Thanks.
Typical year round. They overhire. I left due to lack of
work. About 6 other MTs left when I did, that I am aware of, due to lack of work. There are accounts with a lot of work and frequent OT, but I was told they couldn't be worked on as a secondary account. Made no sense at all to me.
So you work for free? Typical male response, jerk.
nm
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