6 accounts with them, no backup, no time.
Posted By: full time for one service on 2007-01-31
In Reply to: What is the normal number of backup accounts - an MT should have???
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Suggest you find a 2nd company for backup. The backup accounts
are dried up, too, and you can ask for work daily and still never get any. Once u get stuck on an account you are there til u die unless u happen to be management's favorite. u never hear about any new accounts opening up, new platforms, Be prepared to read the intermet message boards to find out what is going on, that is how I found out they had Beyond Txt and ExText, or had any work available, (supposedly) since they keep advertising for help, but I still do not have enough work to keep busy. Liz wrote this big long message on here a few weeks ago, but nothing changed, nothing happened. It is same as always, hot air to try to calm people down. the
Just ask for backup accounts. nm
nm
They have lots of accounts. Ask for a backup. nm
s
They have offered backup accounts.
If you want one, just ask. I get 3 different hospitals each day, but that's still all 1 account, but the one time we were out of work for more than a few hours, they sent out an e-mail offering a back-up account. E-mail and ask them if you want one. They have always worked with me and you won't hear me bad-mouthing them. Then again, my situation is different. I'd take any time off I can get.
What is the normal number of backup accounts
I have just been placed on my 5th backup account in the last month and a half. I just know I am going to mess something up, trying to keep all of these straight. When do you say enough is enough? Is it even acceptable to say enough is enough?
New accounts - I doubt if we will ever run out of work again in our lives!!! Yes can have a backup
nm
And furthermore, you can see this hits a sore spot, this giving people backup accounts and then
you run out of them is also ridiculous. There you sit making less and less money and trying to learn multiple dictators and then guess what, that dries up. Once you know that is what a company is doing, then you go to your alternate plans and never look back. Sooner or later when MTs either decide no more or they get multiple jobs and they have to keep hiring and hiring which impacts their quality I am sure it will settle down. At least, I would hope so although it doesnt seem to be right now. Could be because of sending work offshore not sure. All multiple backup accounts do is make it harder to make money and you have more problems with QA and your own quality because you just keep popping in and out of all these accounts that you really dont get to know that well. Knowing an account well is the best way to go for quality and line count for sure, NOT multiple accounts. All that does is help the MTSO keep the work caught up to the exact MINUTE.
I am beginning to think that you need a backup company most of the time anymore
because it seems most places just over hire and run you out of work. I guess you are to be at their beck and call when there is work or no work. Gets a little old and I am looking at working 2 places to cover this problem. Gets old and tiresome being on call for someone to snap their fingers. Of course, you realize they have covered their buttinski.
You know, I understand about this backup business. I actually have started to refuse backup
accounts because I fully well realize that after you learn it which could take a decent amount of time depending on how difficult the account is that it will also disappear so I have made it a point to usually refuse secondary accounts and for sure beyond that. I have just started to get a secondary JOB instead of secondary accounts because the name of the game is they are using you to run that account out and then on to the next one. I dont play the game anymore. If they dont like it, tough. Let them find someone else. Eventually MTs will just stop wanting to work there and they will get less and less qualified MTs as people move on.
Are they losing accounts. Do most of their accounts stay for long period of time. I have
heard pros and cons about the quality of their work. I guess it is much cheaper than other companies can offer.
KS people who work on accounts with lag time (sm)
I have been having the phone line go dead and sometimes I can call right back and get my report and sometimes I lose it. I have had my cable people out here several days in a row, and they can find nothing wrong. I was wondering if this happens to others - and maybe it is a problem with the hospital line we use - not actually the line in my home. I appreciate any input. (I am new on this account so do not have enough history to know.)
Precyse accounts have the worst ESL of all time
I could not believe how horrible the accounts there. Absolutely unbelievable.
The company I work for does it, to keep all accounts in TAT, can be frustrating but most of the time
am just happy to have work. I am not sure, but I think I work for the same company as the previous poster, and I'm going to stick it out because it does seem to be getting better lately as I think the accounts are better covered now. If I were you, I would ask what the deal is, who knows, they might give you a straight answer or change your accounts if they find out you are unhappy, you don't know until you give it a try.
It's usually pretty slow this time of the year and TT is no different. The new accounts
they are hiring for will be starting next month and from what I understand they will need to hire more than 120 MTs between now and the end of the year for the four new hospitals, so I am not too worried about it.
OSI managers are too lazy to keep their own accounts in turn around time
but if my a## were on the line my accounts would stay in Turn Around Time one way or another. Delegating work doesn't mean letting your turn around time go, patients are the ones who suffer the most.
Pay on time? Flexible schedule? Decent accounts?
Pay always on time, platform is easy, they've always been nice to me, do have several accounts to
avoid running out of work. I do MT and QA.
Yes, pay on time. We give a 2-week schedule. Accounts pretty good
No, but that's my third backup.
nm
Let's just say I'm getting my backup
plan in place. I've been with the Q for 10 years now, and these last few months, things have really been going downhill. I have a gut feeling things are not going to be good for us MTs if and when the Q sells. How long were you there before you left?
Not me - have you asked for a backup? (sm)
but I do think the holiday and bad weather has something to do with it. Don't worry. It's a great company. I've been there for a year and have no intentions of going anywhere else.
No problem getting a backup - might have to ask for one.
nm
if you don't have a backup account, then
it may be they think you are limited in the scope of transcription you can do. I do a specialty clinic where I only get about the same number of lines (6-25), but I can do 300 lph with those, so 700 lpd would only take 2-1/2 hours at most.
Why don't you have a backup account to help you meet your line count?
no backup on errors
With some of my QA feedback they are telling me it's wrong because it doesn't match the instructions for the client. The problem is, when checking the client instructions there is nothing in there about what they are counting me off for. For example: we are no longer to separate laboratory data or x-rays into their own category but to combine them with the ER course. I didn't do that because I didn't know that and I got counted off for it, but there was nothing in instructions regarding this. One QA said no big deal, another QA person counted off. I have tried to document and make notes to my supervisor about it, but all it gets me is more grief from the QA because apparently they are being told about it and angrier at me because I said something. I am not perfect and I have made mistakes they have pointed out, but some things I should not be and the QA should also be able to realize they are human as well and can make mistakes. I do QA at my FT job so I know how it all works, but it has to go both ways.
Have you asked for backup account? I have
ALWAYS had work. It is slower now, probably because of new hires, but we've been busting *ss for 4 months+ now and I'm enjoying a slack time. I'm still getting my lines and often get extra.
Vonage, but also have regular ULD as a backup
I spent about $45 a month for the 2 combined, both residential plans. If I use my ULD (through Qwest) I'm careful how much I'm using so I don't red flag their system. I haven't had any problem with Vonage for the 2 months I've been there and using it heavy. I talked to a couple of other people who have used Vonage really heavy for 1-2 years and haven't had a problem, so I decided to go with that. I only picked up the Qwest ULD recently because my Vonage box malfunctioned and I didn't have any long distance for 3 days until I got a new one, so like I said, the Qwest ULD is now a backup.
Yes, I'd have a backup job..Also, does this company start with a C?? Thanks NM
Quit complaining and ask for a backup (sm)
There are accounts that have a lot of work.
If there are backup accts then everyone should be trained on them
If there is no work and no backup account then there is a huge problem. Please clarify the above. Have you asked for a backup? As for working at Sears, Im sure if business was slow you would have to stick around but they would pay you for your time.
I asked for ANOTHER backup. No problem.
nm
My backup account is on Chartscript SM
I love that platform, but the line counter is a little bit slow, and it doesn't always show the correct line count right away. I find that if I give it a couple of minutes and refresh the page, my line count will have caught up and be accurate. I think it's a great platform otherwise.
Sounds like they expect you to backup as QA
Sounds to me like you might be expected to pinch hit for QA on the account as well as MT (but likely with no increase in pay for doing the QA).
I might be wrong, that's just the first impression I get reading it. Someone to do *double duty*.
Don't you suppose they realize that - have you asked for a backup? (sm)
I feel like I have sung this song before.
More than 1 backup acct? Able to work more than 8hrs or not? Is OT
s
It's called a troll. Statements without backup. sm
There is a lot of work out there with Keystrokes and others. MQ is losing accounts, and the other MTSOs are getting them. I am sure that they want to see quality and limit volume the first few days. I would if it were my company.
Sadly, it is ALL the employees of this one particular account and we have no backup accts.
Apparently, the hospital obviously wants the work first to go to the employees and we get whatever is left, which is slim to none some days. Very frustrating.
Get ready to lose that backup account when there is no work on it....
They are doing more hiring and they always overhire...
Can anyone please tell me what companies hire p.r.n. status? Cleary, I'm going to need a backup
plan through all this BEFORE Jan. 1st. Thank you!
Just hate whining and complaining when there are backup accts with plenty
nm
Someone crashed 1 of USMLSU's hosting servers, but we have 3 backup sites :)
There are people that definitely feel threatened by this show of solidarity and the discord with reason.
Over the weekend one of the hosting company servers used by the Initiative (donated server space, bandwidth and email services to us) was hit with a SYN flood. The hosting company was rendered helpless for a few hours, because the attackers used lots of different IP addresses, but we have 3 other backup sites because we anticipated something like this.
They are afraid because we are all agreeing on many things that are wrong with our chosen industry. They are afraid because they have mistreated and cheated many of us, and if we are not at each other's throats they are no longer in control of our futures.
I have seen more intelligent, informed posts on this board in the past month than ever in my many years of visiting this site. I have faith in our joined strength and do believe that we are making a difference.
Why else would a server hosting company have only ONE server attacked this weekend - the server that housed one of our 4 sites.
The owners of WebHostPad are livid and bound and determined to prosecute the attackers. We have angered some powers that be to the point that they are willing to destroy a local business to stop us?
Nah. I don't think so.
Talk to your leads or call the main office to see if you can get a backup account...
I have been there for over a year too and have always had plenty of work...
I have 4 accounts, doing all work types, and I usually have enough work but this is the slow time of
year so we are scrambling a little for lines. Easy platform, paychecks DD, always on time.
Thanks. I've only been there 3 months and was wondering. Asked for a high-volume backup. No reply
*
Because the girls that monitor the accounts in the office were told the accounts either go on DQS or
move on. All accounts to be with MQ must be on DQS and no more different platforms. ONE ONLY DQS. They can send more work overseas then.
MDI-FL but not all accounts. Only the internet-based ones. C-phone accounts are fine.
So, yes, let me clarify before everyone gets in an uproar.. There is work IF you want to use a C-phone. IF you signed up for an account that is internet-based, you will be disappointed. Not enough work to go around. Just my personal preference.. I have no desire to do a dial-up C-phone account using my long distance.
Some do and have good accounts and fully loaded ESL accounts
Take a look at what is happening in India. For the first time, workers there have money to get themselves into debt by buying high priced items (cars for example). They now protest lower castes being allowed into universities at almost double the previous allowance. Wait until they are highly in debt, begin to feel entitled to a wage equal to that paid inthe US and then, try to form unions, get tossed out into the street and sit back with some Ben and Jerry ice cream and watch the economy collapse and all that dictation come back across the ocean. Timing is everything.
Find out which accounts they are hiring for. They have some ESL accounts that are extremely
difficult to do. I dont know how many accounts they have altogether but as I say, a few are very difficult and I actually dont have a problem with ESLs but these accounts are almost totally ESL. I dont do them anymore.
Well it sounds like no work happens a lot at DSG. How are the accounts as far as decent accounts
and their QA.
Different accounts have different platforms. Most accounts require sm
high speed but I am not sure if satellite is OK.
I don't think that they're hiring right now. I spoke with my lead on Thursday, who said they are focusing on making sure everyone has enough work and moving PTers to FT, eventually moving towards FT only with only weekends as PT. Not 100% sure when that is though.
Hmm..well it goes to show how different it can be between accounts. My "high" ESL accounts s
at WMX are pretty easy in my opinion as well. I wish I had a better answer for you. Hang in there if you can. You have to do what is right for you.
Six accounts?!?! That is nuts! I am on 3 accounts. nm
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