2nd company response

As the recruiter for Opti-Script for 3 years, I can assure you that we have never shared any applicant's personal information.  This situation was caused by a technical glitch, which was discovered this morning and rectified within a couple of hours.  We sincerely apologize and have made every effort to ensure this does not happen again.

Sandy Kovacs, CMT, AHDI-F

• They posted my resume' - Sherry
  • 2nd company response - Recruiter
  • resume - linda
  • Company response and apology - Recruiter
  • Sent you an E-mail. nm - Sherry
    • e-mail - Sherry
      • I don't blame you. We have personal information on those resumes, addresses, phone, etc. (sm) - Other Sherry

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A recent update of our website’s Employment & Application tabs had the unintended consequence of temporarily making certain information regarding a limited number of employment inquirers, including email address, name, address, and phone number, available to search engine inquiries.  The information did not include sensitive data, such as social security numbers or personal financial data.  We offer our sincerest apologies to each person whose information was involved.  
 
Immediately upon learning of the issue, Opti-Script investigated and took corrective steps. We are pleased to report that we have corrected the improper function.  We trust you understand that we cannot be more specific as to the problem or its resolution so as to protect the integrity of our security systems.  Please be assured that we are committed to protecting the confidentiality of personal information and will continue to take all steps reasonably necessary to do so.
 
We offer our sincerest thanks to the person who brought this matter to our attention.  By notifying us immediately, that person enabled us to identify and correct the malfunction and erect further effective security measures.  Thank you.
 
If you have any questions, please contact either:
 
Sharon Allred, CMT, AHDI-F
Vice President of Operations
814-404-8805
sallred@opti-script.com

or
 
Stephen Gaus
President
814-381-0736
sjgaus@opti-script.com

I'll stick with MQ too!

their MAXIMUM line rate is $.05 gross line...... so much for that.

I have not heard anything back. 

What kind of platform do you type on?  Is it strictly internet based or do you have to have C-phone, extra phone line or other equipment? 

Thanks Again!

.....Could you tell me how flexible they are when it comes to putting you on accounts?  My absolute favorites are Radiology first and then Neurology second.  These are the accounts I would want to do.  I absolutely detest OPs and would not want to do these at all.  Would they be able to put me on the account I want?  Also, what is their pay rate? 

I too have worked in the hospital setting and at-home with several different companies.  I was happy with my first at-home company (Edix n.k.a. Spheris) until they sold the company and everything changed.  Since leaving them I have been working (if that's what you can call it) with InfoPro as an IC.  The work is never there ( example:  I only made $6,000 last year).  I won't get a paycheck this pay period because there hasn't been any work available.  I absolutely cannot make it like this and desperately need to find another job.  One that I know I will have the work available and also one that I know I will be typing what I like and not have to force myself to try to type what I don't like. 

My only problem is that I don't have a DAC-126 or C-Phone. 

Thank you again for your information and help, it is greatly appreciated.

I keep trying to post a response, but for some reason it won't post. 

I know a couple of people that have worked for the company - they were newbies.  They said it was awful - low pay and LOTS of ESL doctors. 

HOwever, I'm assuming that you are new to the industry, and this is a company that does hire newbies.  So you might want to use this as a learning experience to get your feet wet.  Or you may want to try a local hospital or clinic - I found that to be the absolute best experience around - because I had the help of other transcriptionists around me to ask and for feedback.

Just stay away from that company.

I applied one time and got a call from the owner.  It was not the job that scared me away, it was him.  He told me how he was taken someone to court about who knows what but I wanted nothing to do with that kind of thing.  Imagine someone calling to offer you a job and having to hear that non-sense.

Run, run stay away is my advice to you!

Several of us working there thinking the same thing.  It is a pattern and has not changed.  Several looking for other positions, but I think it is the same all over and nothing done about cherry pickers and never will be.  As long as there are in-house (hospital transcriptionists) it will continue and then you get the message that they are the client, but yet it is all outsourced to Keystrokes.  It is hard to trust or believe anyone in this business anymore, they are looking out for themselves. Just be sure this is what you want to do and don't give up something good for something you think may be better.  Wouldn't it be interesting if companies started giving their turnover rates? 

I was trying to stay within the guidelines of the original question which included being realistic. I think line rates should be at or above the level they were 10 years ago (I know . . . lot to ask). However, if the MTSO is working with a specific amt of dollars, the MT willing to slog through the difficult and slow dictators should be paid a higher line rate than someone transcribing ERs or appendectomies and C-sections.  I disagree with your statement that everyone is highly skilled. I could train high school students to transcribe ERs in three weeks that would be every bit as competent in them as someone doing ERs for 20 years. It is a narrow skill set. Don't let your ego get in the way of the facts.

I started out in ER but quickly transitioned to acute care.  I miss the ER - there are so many more normals than in acute care unless you get lucky with the op notes.  I will still get asked to do a chart here and there if they need a stat on ER.  They have good audio files.  I have never had a problem meeting the line count requirement for ER or for acute care.

Yes, they have a radiology team. 

No, right now you cannot access past charts, but they do have sample files/charts that you can refer to, and you can ask for a copy of whatever chart you have typed that you feel you would like to have for future reference. 

Took 14 days to receive check.  Could been the mail delivery system. Could not tell me date it was mailed.

No I don't.  The work just stopped.  I am still owed a check which should be going out on the 1st.  She mentioned she had major knee surgery and her husband mailed the checks but he was out of town and she couldn't tell me when it was mailed.  You could always call the physician you did the work for and ask them if they paid the company and them mention if you have to get legal representation that they may be a part of it.  Good luck!

xx

Yes, it was a job that was posted here, I believe, on 09/06, and the test was of the very doctor that was going to be the client. That was another clue to me that the applicants were being used to transcribe work for this recruiter.  That is way weird that she would send you a report with those names not bleeped out!  Definitely NOT HIPPA compliant!   

An incredibly nice lady from there actually called me just a minute or two ago to at least let me know she received my resume and answers to their questionnaire.  I just sent out a crapload of applications and this is the first company out of all of 'em that actually did that!  I'm very impressed with the genuine friendliness factor and hope they call me back with something that might be a good fit.  I haven't interviewed in years and I felt completely comfortable just chatting away for a bit with someone other than my husband and critters.