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Serving Over 20,000 US Medical Transcriptionists

20 years then outsourced

Posted By: mom2huskies on 2008-06-01
In Reply to: Companies offshoring to India - AmericanMT

I am glad that you have not suffered financially yet. Trust me, there will come a point where you will.

I have over 20 years experience as an MT. I worked inhouse for over 20 years before they decided to close the transcription department. In fact, they wanted me to help train my replacement. There will come a time when you will experience the same thing.

The only people who are benefitting are the CEOs, not the MTs.




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outsourced :-)
nm
They outsourced to TTS
and kept 3 in-house girls, two of whom are for sure quitting and the third quitting when the other two leave.
My job also was outsourced
I worked at a local hospital for 17 years to find out practically overnight that my job is gone.  I left before I trained my replacement.  No way was I going to train a company just so I could be laid off.  I was prouder than that; I resigned.  The reports are horrible.  The physicians are unhappy, and no they hardly ever meet their agreed TAT so I hear...  All the glory they presented to the hospital, and none of that has come through to be true; reports are incorrect even after they've been supposedly QA'd...  boo C-Bay - Boo!!!!!!!    
Its really World War III here, War of the outsourced
Go get those scammers.
they ARE the outsourced company
They are India based.
OFFSHORE (not outsourced)
nm
Not currently with them but did QA and they outsourced 18 months ago.
,,
If this the first time you have been outsourced
so to say? It has happened twice to me, both times happened around 11 years. The first time it happened I was shellshocked, made a really good salary at this particular hospital (they finally went under several years later)and after hiring on with another hospital after about another 11 years again the same. Second time was not as shocking. I am finally in a happy time in my life so if this present job went out, oh well, I would not really like but at least have gotten old enough now to retire and fall back on social security only.
I wasn't outsourced...
... but my local job shut down, and I had to go to work for one of the large nationals, who all seem to pay a going rate within a certain ballpark. Now, mind you, I had an extremely generous local employer... but I took at least a 65 percent pay cut when I went to work for a national.

As far as I know, my new employer doesn't offshore any work, but they do pay the prevailing wages, which have dropped like a lead balloon because of the off-shoring.

For what it's worth. Don't know if that helps.
Outsourced means

it goes from the hospital to one of the many MTSOs that you listed.


Offshored means it goes to India and everywhere else.


Just to clarify.


Its not the war of the outsourced - its about MT companies scamming MTs - nm
f
My hospital used to, but then they outsourced. sigh. nm
x
Outsourced by a hospital in the 2000s
and saw where you think they should take MTs back in. The hospital where I last worked had to pay it all, benefits, PTO, pay plus incentive so why would you think they would want that amount of money on them again? Now I do their work but outsourced to a company. They pay the company's rate, then I am paid by the company. They have cut out the middle man (benefits and the like) and I would see no reason why they would ever want MTs back in the office because they are coming out cheaper. AS far as your advancing the causes of MTers, I do not see by these posting where you do that, just the opposite myself. You retired and others asking about taking a job for less than YOU think they should when they are the ones trying to make a living now instead of say retirement money and/or SS.
Are the Insight Radiology accounts outsourced
Lately NO work in there!
uhm......i was responding to what was in her post when said they outsourced to India.
nm
OSI lied when a company I worked for outsourced to OSI and .......
The gentleman representing OSi was present offering five of us a job with OSI. I point blank asked the gentleman if OSI outsourced their work, because I did not want to work for a company who outsourced overseas. His response was, No they did not; however, if they ever felt the need to do so because a client specifically requests them to do so, they would have to consider the client's request. I had just cut out an article not three days before that meeting where an OSI executive stated they were outsourcing accounts to overseas. I did not have it with me because at the time of the meeting, we did not know that the meeting was to tell all of us we were outsourced, no more job, see ya or I would have shoved the article in his face after his answer. Of course, I had no intentions of ever working for them, but just wanted to see what people like that say when directly asked. Oh well, if that is how they run their business, it will catch up with them eventually.....
To those who were outsourced from Western Montana Clinic.

They company is hiring for in house positions again.  Maybe they shouldn't have ditched us all at the same time 


Pretty much all the local hospitals around here have outsourced.
Apparently it got to be too much for them to handle or they just wanted to save money.
Cymed sucks since pewned & outsourced by Filipino's 100%

Thanks to a guy named Robert Lynch president and CEO of Cymed (who was greedy and sold all american transcriptionists to the Phillipine Long Distance Telephone company in early 06.)


Know the company you work for:


Philippine Long Distance Telephone Co. (PLDT), the country's largest telecom company, said Friday that its unit ePLDT, through SPI Technologies, Inc.


The acquisition makes SPI the third largest company in the outsourced medical transcription industry.


Philippine Long Distance Telephone Co. (TEL)


Has the vague stock symbol of: TEL. (yes TEL.)


PLDT, through its information technology arm ePLDT, Inc., acquired SPI Technologies, Inc. for $135.34 million in cash.


ePLDT bought the world’s ninth lar-gest independent provider of business process outsourcing (BPO) together with SPI’s $7-million debt owed to former shareholder SPI Tech L.P.


ePLDT likewise advanced $16.43 million to SPI, which, in turn would be used to fully pay debts to DBS Bank Singapore.


CyMed employs more than 650 staff in the US through offices in Virginia, Tennessee and Ohio.


False advertising line: CyMed has a much deeper presence in the US and SPi is better entrenched in the Philippines and India. This merger creates a unique company with a well balanced and deep pool of talented staff in the three countries in which we operate.


 When this be in actuality & basic explanation in India's MT news they know:


Philippine Long Distance Telephone Co. (PLDT) now owns thru SPI the company (or possibly even simply an abbreviation for them): 100 % percent of CyMed Inc. and all american Transcriptionist belong to the phillipines and can now be replaced by anybody this Phillipino company wishes.


A woman named Palmer, Edna has her pick and choose of MT's in america... and soon across the world.


The appalling thing be that MR #'s are the exact same as social security numbers could be used by those in another country and sold so easily.


 About SPi: (two big letters S&P followed a small i) still no page able to find about the meaning of this abbreviation but the bottom line is that SPi = same as the arm _ePLDT_of Phil Long DIstance Telephone Company !


SPi is 100% owned by ePLDT, is a leading full-service BPO provider with offices and facilities across North America, Europe, and Asia. Together with ePLDT’s Ventus Group, the company has 11,000 employees delivering on a wide range of call center and knowledge-based outsourcing solutions to diversified markets, including financial services, healthcare, legal and publishing. SPi consistently improves operating efficiency, lowers costs and helps to strengthen the competitive position of more than 150 customers.


ePLDT, Inc., is a wholly-owned subsidiary of the Philippine Long Distance Telephone


Company (PLDT), the leading telecommunications provider in the Philippines. PLDT is listed


on the Philippine Stock Exchange (PSE:TEL) and its American Depository Shares are listed


on the New York Stock Exchange (NYSE:PHI).


History of PLDT:


 You may not lose your job (lose right now buuut) you have now but you are contributing to:


A. Dedicated transcriptionist who went to school for the privilege of becoming so & spent a fortune (It does take so many $ in books to be a proper med understood, they don't give you any for free and must be not depend on internet all the time or ones not gonna be that bright) on the books to know all the proper terminolgy so they damn sure dont messup on somebodys preliminary surgery etc. report !


B. the quite easy & possible stealing of american's social security numbers


C. There's no job security with this company Cymed-Spi now & no end & no raises or nothing & no health coverage or anything like that.


D. Greed of a Phillipino company buying up all american telephony, & video games and internet everything.


Ownership of PLDT: First Pacific: 31%/ Nippon Telegraph and Telephone: 15% /Fidelity Investments: 5% /Other owners (includes public stock): 49% .


Ps. Why on earth is there no Med-Transcriptionist-American-Union? Who'd be done boycotted such outsourcing SOB's off thier asses ?


Peace, thank you all for reading.



 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


 


Oh my gosh.. Do they realize they outsourced to someone who doesnt pay her employees, thus she cant
them apparently. How sad is that? I know when I worked for our local regional medical center here they had MQ do their outsourcing but the worst was when the hospital did not renew MQ's contract but they failed to tell their employees. They knew months in advance the date their contract ended but still didnt bothering telling the employees who kept trying to dial into the hospital's system only to find out their passwords didnt work anymore. I thought that was kind of bad on their part. I have never had any contact with MQ and did not know about them up to that point but that sounds pretty low to me and about par for these online companies. I am about burned out on the whole thing. So, is it possible that your local hospital is not renewing their contract with TTS?
Yes, it is about the almightly dollar. I worked for a hospital who outsourced to Spheris
and the only reason was NOT because they could not find available MTs but it was because it saved them money from having to pay benefits etc..
Spheris? Word has it one more account was totally outsourced. Sigh

The woman who outsourced us is benefitting, I am sure. She got a promotion and no doubt a raise.

All for sending us down the river so she wouldn't have to be bothered.


Such a lame excuse too - I'm so sure the CLIENT ASKED to have their work outsourced overseas!
They do think we're idiots, don't they?
but mgmt told me they outsourced some work to a small company at times.

There is no reason for me to lie about this.


I am NOT talking about offshoring, but the company whom they outsource to may offshore . . . I have no idea about that.  But straight from the horse's mouth, they have outsourced to a small MTSO before. 


You can notice how the work dries up all of a sudden when they turn it over to the service and we have no work.


TT mgmt may not tell that they outsource today, but they definitely told me about 9 months ago when I asked when the work was low.  From the way the jobs disappear occasionally, I think it happens quite often.


I am having a T-shirt made, "My job was outsourced to India, and all I got was this lousy T-shirt
xxx
Me too.. the outsourced company was paid for and paid me for headers, but OSI does/did not.
x
First for hospital, then outsourced still on same hospital work
and believe it or not, the hospital was so much easier. Had worked at the hospital for 11 years before they outsourced and then worked another 3+ years for the company they outsourced to. What a difference! The company had so many rules and regulations you could hardly keep up with them all, thousands of them, on the same account, mind you. The higher ups would not leave you alone, constant IMs about any and all. I have gotten to the age where I do not need all that and walked the other week. Have scheduled testing with another hospital for this month. Hope I make the cut, love the hospital work 1000 times more than a company.
I talked to them today. They want 3 years in a hospital or 5 years combination sm
hospital and at home or clinic and at home. For radiology, they want 3 years full time radiology. I thought they were very nice and I have a few friends that work for them and are happy. The pay seems average to high for what I am seeing now. I think they are 0.08 per line or 1.08 for radiology. Beats what I will have with the new MQ program.
Honda is 11 years old, 190,000 miles . Toyota was 15 years old and 279,000 superb
x
I worked on site for many years. I've been doing this for 10 years... sm
I've worked on site, at home, for small MTSOs, for nationals, for hospitals. I've been paid per line, per minute, and per hour. I've been an MT and a QA. I have ALWAYS worked weekends and ALWAYS worked nights for the shift differential because MTs can't survive on 6 or 7 cents a line. At least I can't and I type 105 wpm.

I've BEEN dedicated from day 1, sister, so you are barking up the wrong tree.
15,000 lines per pay period. 8 years with KS, 6 years on this account! nm
Not going anywhere else!
30 years - this WAS my career. The last few years you guys have ruined it.
You work 9-5? Big deal. I work more than you do. I bet I work harder too. Treat US with respect, lady!

Don't talk to us like that and don't expect us to kiss your feet. Kiss ours for a change!
See if you'll be producing more after 30 years of MT'ing and at 50+ years old.
I don't think so. My income increased every year also, until I reached age 50 and 30 years of MT'g, been downhill ever since.
It wasn't tough 5 years ago. Or 10 years ago, yet
How to you spell
G-R-E-E-D ???

All the shifty, dishonest, greedy pigs in this country belong in JAIL.
Did MTfor 10 years; QA for 2 years and now
doing editing of speech/voice recognition.  I find all three to be very different.  MT you start with a blank page or a template, QA you have the whole document and you need to give a good quick read and check for correct name, MRN, formatting, and all blanks, etc., and if you know the MT you do not necessarily need to give the whole document voice to typed - editing is a whole 'nother thing.  From what I have seen so far - you have a document and you cannot count on anything being correct - you need to change almost everything in some cases - which is more difficult than a blank sheet as there is a lot of deleting and it is confusing.  It can be helpful because some of the medical words are in there and some of the drugs can be correct - and although I have found easier on the wrists some days - still very, very difficult.  You must match exactly voice to type because you cannot count on anything to be correct - JMHO
I think it just boils down to years and years of
If you kick a dog often enough, it's going to not only turn on you, but other dogs as well. Even though I made more money as an in-house MT, our managers were the worst. All greedy, self-serving women who lied, cheated, and made their way up the management ladder by stepping on those of us who worked under them. They created hostility, distrust and ill will in the office by pitting MT against MT (I suppose they figured it would keep the MT's from turning on THEM!), and the suspicion it bred created a hostile workplace like no other. I finally couldn't take it anymore and quit to work at home, for less than half the money. I'm lucky - I have an employer that at least treats me well, even though the pay stinks. But from what I've read here, that isn't the norm at all. So it's little wonder so many at-home MT's are ready to chew someone's head off. They're tired of being lied-to, cheated on line counts, disrespected, and at the same time expected to produce more and more work, with little to no mistakes. So it's little wonder we're all a mite cranky.
Some of us have been at MDI for years and years. Why should we have to start all the way at the bot
x
2 years ago
I worked as a statutory employee about 2 years ago and quit after about 6 months or so because I got a better offer. The people were nice but I ran out of work a lot. Also they still have me on their mailing list as a stat employee. Obviously they still don't realize that I haven't worked there in almost 2 years!
4-1/2 years for me too nm
 
9 years.
Nmsg
Over 7 years, OTI
x
18 years.
I have no idea what is happening for others or new plans or anything.

I've just gotten started. I didn't ask about any of that -- I just know what I was given.
Been with them 8 years
9 cents a line - NO RAISE
A little over 3 years. (NM)
..
been with MQ for eight years and
never heard of such a thing, is this new/old/specific to your office ????
Doing this for 20 years
I had one hospital in Florida I worked for and they started out at 15.00 per hour, but the more you typed, the more you made. Their line counts though were based on 55 characters with spaces so it was very easy. If you typed 2000 lines per day, you got 20.00 per hour, and then for any after that they paid 8 cpl bonus, so the average monthly bonus was 1500.00. I made 65,000 for the first 9 months I worked there. There are still hospitals paying 12-21.00 for in-house work. In-house would be really the best way to make any money. I went to working at home because of illness. I made last year just under 50,000 but it nearly killed me because it was 7-days a week and up to 18 hour days. Now, I have seen ads for LPNs (1 year of study) making 15-20 per hour, and in most cases the admissions employees in hospitals make more than we do transcribing. Salaries for at home people have gone way way down since I started working at home in 2000. I've seen ads for 6 cpl for people with over 10 years experience and as long as people continue to take those jobs, the other companies won't pay us more either. Used to be we got overtime as well, but now they are going to lines per week basis and will let you work extra, but with no change in the line rate. It's really rather sad how the trend has been.
I get 10 cpl but have known them for years
/
About 4 years ago...
problems getting paid. Not sure if things have changed since then
I have been with OSi for just under 2 years

 


OSi isn't the most popular national around, which is basically why I just keep my opinions to myself, but . . .


I have a very simple account (lots of normals) as my main account.  While it isn't really challenging, even at 7.6 cpl as statutory I make plenty of money.  I have run out of work on my main account a number of times, but I have 2 backup accounts.


I am never hassled by QA or my coordinator.  I pretty much work when I want, have no line requirements or day or time issues to deal with. 


I have been very happy there.  There are bonuses at least monthly, and that adds to bottom line.


Go for it. 


IC MT with 8 years exp.
I have been working an account for the local ER for about a year now at 12 per line.  Now they have over-hired in house, and I am only called when they get behind.  I am looking for part-time or p.r.n. work that will either pay this or at least get pretty close.  Any ideas?