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Serving Over 20,000 US Medical Transcriptionists

"who do know the difference between venting a frustration and turning into an ugly mob of pitchfo

Posted By: Love this! on 2009-09-25
In Reply to: To any visiting clients - Welcome to MTScars

Shades of Young Frankenstein, ''A riot is an ugly ting ... and it's zhust about time we had one!''


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Okay, this is turning ugly. These kind of comments are unprofessional
If you here work for the company you could be earning money by taking TT up on the big BONUSES this weekend that nobody has mentioned while griping about the headers, etc. um er, how about telling the world that lines and a half are being offered and an extra 50 to 100 in addition. So, why not just put your ugly comments away and get to work!
I meant "who" not how.. nm
nm
My experience was UGLY. Very ugly.
Just keep your other job until you're sure....good luck.
I DO understand. "Who" said 3 days though sm
The ad did not say that. If I had to take it, I would keep looking, and consider temporary for sure.
I don't know "who," I've just been told how many...by QA. nm
nm
Bringing up "who's going to stand up for us" from below

First, flamers, never mind, I'm not talking to you.


So we are all spread out but all of us know other MTs whether we work for the same company or not.  If everyone communicates with those they know and asks them to do the same, word will spread like wildfire and something really CAN be done.  Sitting around complaining and doing nothing accomplishes NOTHING.  As near as I can figure one MTSO is as good (or bad) as the next so they could all use an attitude adjustment.


ooops...I meant "who hire".........
KG
venting
You make 40-50K a year? You obviously work for someone 0ther than MQ.
It is more venting than anything probably.
I went through all the channels when I had issues, all the way to the top, and despite promises to fix things they weren't.  There were positivies, they just didn't outweigh the negatives. 
She is just venting...sm
Sheesh! This is a MT board where you can vent about MT things like not having enough work. She may be looking for work. It may be she just hasn't had success.
Venting
I know the feeling. The company I work for now is very overstaffed, now no work for tomorrow. I came from an hourly salary to working by line cause my hospital outsourced. I have also taken 5 typing test from another company plus a written test and I still have not heard back one way or the other. It would be nice just to let a person know one way or another if they passed or failed. I am so tired of taking tests. I have been doing this for 30 years. I am seriously thinking about going to school for Medical Billing, but that will probably dry up too.

The Americans in some form or fashion have done ourselves in trading with other companies and now what does America go and do, but Outsource just about everything. I feel now we have tightened the noose too much. It is just horrible everywhere. I currently work two jobs and these two jobs are drying up too. I am getting physically and emotionally tired.
Who was venting? I asked
you to come nosing in with your helpless and rude comments.  I wasn't complaining.  I know my superiors are very busy and I just thought maybe a current Medware MT could help me out while I wait for a response.  Instead, you have made it a big huge long drawn out one-sided conversation from my simple questions.  Guess we all know that must mean you are a very boring person with nothing better to do with your life.  You don't know the circumstances of my hire.  I was offered a job and turned it down.  A few months later I returned and they got me set up right away and neglected to send me all the new hire information.  Not that it was any of your business anyway.....
Complaning = venting = healthy.
Who says the posters aren't thankful for their job. The majority of all jobs have negatives and these boards let people let off steam...
Venting is fine. But when continues on and on and
time to stop and DO something about it.  Take action and I dont mean MORE whining.
There was a MT that was venting in regards to Transend on their private board sm
(it is automatically set up so if you enter you know who is posting . . name displayed)and the other employees and management was nasty as h++ so believe me I wouldn't post any thing on the private board negative. I have already resigned. I have a week left.
VENTING - Focus Hocus Pocus
 FYI to anybody who might consider working for Focus.   My brief stint with them was absolutely horrible.  What a waste of my time! They are just ridiculous to expect an MT to sit and "keep checking every 3-4 hours" for work....Hello!   There is plenty of work out there, but they are so backward in their process of distributing it that later on they are looking for people to jump in for extra time...to help them get out of the hole they dug for themselves while they were not paying attention to the work waiting to get transcribed!   Just total dumb-bells!!!!
Sounds like OSi is turning into
visa versa. I have worked for both and they both STINK!!!!!!!!! STAY AWAY, (RUN FOREST RUN) LOL.
Perhaps a new page is turning here
I believe that with new life being breathed into TTS daily that some of the past problems have been eliminated and that they are working on the others. It is easy to believe negative posts and none of us want to get into a bad situation, but I trust the person I spoke to about TTS and I have learned in the past few months up close and personally that everyone needs to be responsible for making their own decisions about employment. If you have a good work ethic you might find a pleasant surprise now at this company. Work is plentiful and it is good work. Rates paid are based on your individual negotiations and not perhaps what you think based on what is posted here. Professionals can always find work. I put my line in the sand and I ended up in a good place. You can do the same.
Who is to say that the MTs turning out these reports...
know the difference. There are some of us older MTs who were fortunate to have some kind of hands on training and actual mentoring, but how often does that happen anymore?

The assumption is that these MTs are purposely rushing through reports and leaving glaring errors to pad their paycheck. All I am saying is companies hire new MTs for a lot less than their veteran MTs and then turn them loose with little or no help.

I was always told from my supervisor that no news was good news, and I think that is pretty much how they all are. So, these people probably bounce along thinking everything is great because nobody is pointing out errors to them. They still have a job, so they must be doing it right...right?

Again, I say the industry is creating this standard and the hospitals are accepting it. That does not make me unhappy with my job, and I don't sit around wondering how much my boss makes. I just take exception to laying the blame for poor quality reports squarely on an MT.
What sad is they're almost turning on each other..
Snide implications about whether some really quit and other nasty little asides. Kinda confirms the lack of a sisterhood, huh?
The tide is turning with AAMT
NOT! They have never cared about MTs, only about our money. They will, as they say in the movies, Follow the Money, right to India. They have no shame.
I'm turning 60 next week. My speed is as sm
fast as it was 20 years ago when I get dictators who can speak English well enough to be understood. It's the verbal stumblebums who slow me down when I first have to TRANSLATE and then transcribe. Age, for me, has nothing to do with speed. If anything, it has made me faster.
hourly turning out to be not so great.
hourly pay during VR is turning out to be a huge drop in pay as I am only paid hour while actually typing in a report. regular transcription and VR are intermingled all throughout the day as to manipulate my livelihood such that I am making about 200 dollars less per payperiod, that is almost 400 dollars a month.
I know your frustration!
Is this company out of Pittsburgh, PA?
Frustration

I am just frustrated and needed to vent, and I am sure somewhere someone else has gone through this as well...


Here goes..


My company has been low or out of work several times this pay period.  We first get email after email asking us to please flex our hours and then we get an email asking us to not take work quickly so that we can share among the team the work that is there.


I am okay with flexing once or twice during a pay period, but this has been several times now and I frankly set my schedule because I can't work other times... because I have things I am doing then.  It makes me kind of annoyed that they assume that no one has anything else to do and can just change time around willy nilly more than a couple times in a pay period.  I asked for a third account and got the run around, but obviously they have too many MTs on the account most of the time or something.


The second thing irritates me because although I understand the team mentality I am not getting team pay and I feel like if there's very little work than I want what I can get my hands on to have the money for my family.  I feel like why should I worry about other people not working as much as I would not want them to be worrying about me.  Its not our responsibility as MTs to provide each other work as the expense of our own families.  Now if we were being paid as a team, then I would only take a couple jobs and leave the rest for the other team members.  I also get irritated at this because there are a bunch of people who never show up until the end of the pay period and no one seems to do anything about them.


Am I upset over nothing or would you guys be upset too?  In the past couple months I have seen my account go from 70/30 VR to 90/10 VR too, so I am losing money on those reports I used to type.  I asked for an account where I could type and was met with no information whatsoever.  The only thing they wanted to do was change my queuing for other worktypes, except I work 4 hours part time and by the time I get through the editing stuff, the typing stuff is either gone already (I don't know how those people get their queues where they can get the typing reports) or I have to leave because its the end of my shift and I have other things I need to do.


Anyways, just wanted to let that out as I am really frustrated.


Frustration with VR
It's like Dr. Phil says, people treat us the way we allow them to treat us.

I was in the same boat, refused to do it any longer.
Venting- how can you make money or get line counts when all the work is given to someone else!
Nothing seems fair anymore.  Does anyone else ever have this happen?
I think the tide is turning and AAMT will be American again soon. nm
nm
Okay, just a little frustration showing ...
Don't let it get to you, if you can help it. Life goes on. Good luck.
QA question due to frustration
I was just informed by my QA person that she feels all my reports for the past pay period should not be marked and averaged in, but only the reports with the hardest ESLs.  Therefore, I will never make a good score.  She said by only counting the ESLs that would give her a better ideal of where I am at.  I think this is unfair and all reports should be graded and averaged together during a pay period to give me an accurate score.  There is no need to talk to anyone further according to her because in order for me to get to the next level, I must pass her daily grind to make me a better MT because she did not have this opportunity when she started out.  I am very appreciative of the job I have and will shut up and follow her advice, but I still think all reports should be counted.
I understand this frustration
I am frustrated just at doing 95% VR and not making any money. I don't have any quality issues and no one has ever said anything to me about quality, so I don't know about that. When I started, I had editing and transcription about 60/40 and it seems like its now 95/5. Some of the doctors shouldn't be on VR, but my emails fall on deaf ears, so not only do I lose half my pay, but I have to pretty much retype the whole 20 minute report. Its pretty frustrating. I have even asked for accounts where I could type again.. but again, deaf ears. To me, VR is trained monkey work and I am not a trained monkey. I take great pride in my knowledge and my abilities. Every report I open (and I am not exaggerating) would be easier and faster to type from scratch and would be better quality than VR presents to me preediting. I think its sad that people post thinking what the VR produced is comical.. to me its frustrating and highly irritating. It might truly be one thing if it was one or two corrections and we could whiz through the reports, but its not and the sound quality is just not up to par on most reports. The people are great. I love the staff that takes care of me, but after that I have really lost a lot of feeling about them. I do know one thing, VR is not for me.. and especially not at that pay. its just downright insulting honestly that we get paid so cheaply to really do so much work on each report.. its like they rob out of my pocket and its disgusting. If VR is the future of this business, I won't be involved because my knowledge and my abilities are worth more than pennies each pay period. I have really yet to top my transcription pay from my old company on a paycheck. Its sad too because they are making us not want to be there and they are going to lose some of us. I found a straight transcription company and I am going to work for them. I have to recover from this VR blight and find the love of the job again. Its really quite a shame!
I feel your frustration
Our situations sound eerily similar, I'm lucky to meet quota each paycheck and most of the time do not. I was finally emailed today by FN telling me once again to be patient because it is a slow time and they cannot control how much the doctors dictate. They have huge numbers when sending out census on the accounts but NJA when you login. It's very confusing as to where these jobs are or who is getting them because I surely am not. I'm sorry to hear you're in a similar situation, as I know how frustrating it is.
I understand your frustration
I would gladly take two PT jobs if I can't find FT...at least it would be better than the per diem stuff.

Anyway, you have to think of it at the business perspective, they have to setup accounts, provide some technical support, adjust time schedules, and many provide benefits even to part timers. All of that costs a lot of money and if you are only working part time you are not making as much money for them as the full time people. Full time people require less overhead than part time so they make more money for the company...it's all about the bottom line.

I started a gaming business in town, sold it a few years ago, and I can tell you I cringed every time someone came in that wanted to work part time. The costs were enormous and the payback was almost nothing...it actually cost me money to hire someone part time rather than gaining money. Of course that was very small scale, the larger companies don't lose as much hiring part timers, but the principle is the same.

Good luck finding PT work, believe me, I know the struggle!! :)
I understand the frustration! sm
The rest of my family works far less hours and makes more money than I do.  The icing on the cake is they ask me how to spell words and edit things when they have to type up something.  I do not have time to do anything like they do nor do I have the money.  I end up feeling like the poor loser of the family, especially since I could probably do better at Walmart, working less and making more money. 
I understand your frustration. But sm
if experienced MTs are starting out 8-9 cpl, you don't expect newbies to start out for anymore do you? This is the problem. When you first start out working on production and making a living is nearly impossible if you haven't worked in an office. I have tried to explain this but everyone wants to argue the point and tell me why they should have so much more money, benefits, etc. etc. This is the way it is. I don't know what the answer is since folks are saying there aren't that many in-house jobs.

Schools are lying to the newbies and giving them unreasonable expectations. But, when I post about that, I get torn down there too and told I don't know what I am talking about.

Again, the best situation is for a newbie to work in an office! You may have to search for a long time to find the job but I certainly would NOT do my first job at home working on production!
I understand your frustration. But sm
if experienced MTs are starting out 8-9 cpl, you don't expect newbies to start out for anymore do you? This is the problem. When you first start out working on production and making a living is nearly impossible if you haven't worked in an office. I have tried to explain this but everyone wants to argue the point and tell me why they should have so much more money, benefits, etc. etc. This is the way it is. I don't know what the answer is since folks are saying there aren't that many in-house jobs.

Schools are lying to the newbies and giving them unreasonable expectations. But, when I post about that, I get torn down there too and told I don't know what I am talking about.

Again, the best situation is for a newbie to work in an office! You may have to search for a long time to find the job but I certainly would NOT do my first job at home working on production amount!
I didn't take the posts as trashing the company, just people venting about no work. sm
I used to work for TT, and yes, they are wonderful people -- very caring and supportive -- but in order to get my lines in, I had to be VERY flexible, working on my days off, during times I wasn't scheduled, etc., and it gets old pretty quickly.  I personally didn't care for the e-mails calling me sweetie or telling me you rock, but that's just me.  I just want to be paid well and have plentiful work.  I do not know if they just overhire or what happens, but I finally left because I couldn't stand the feast or famine work flow there.
Not in direct response to turning down any of these companies but regarding speech rec sm
So far Webmedx has only rolled out ASR (assisted speech rec) on one account; every one of the MTs on that pilot project liked ASR and chose to remain with it. We've been told that each MT will be able to choose whether or not to use ASR when the time comes - you can either try it or type it as you did before.

As for work assignments, personally I've not seen any difference in what accounts I work on - if you aren't trained on an acct, you don't get that work. It's not like everyone was thrown into one giant pool.

I know this doesn't answer your specific question, but thought it might enlighten about the changes at Webmedx.
I feel your frustration. I have had the same experience. nm
NM
I certainly feel your pain/frustration
i do work for Keystrokes after many nationals. It sounds like you had a clinic account and with 20 years experience that would be horrible, I have 17 and no clinic experience and I certainly don't want to do clinic work or look up doctors, so I am on your side.

I think Keystrokes really leans to the experienced MT who does not require much guidance, but believe you me I would not be on an account where you had to find doctor's addresses. After working for them I quit for pie in the sky - emailed Lee to take me back. You probably should have been on an acute care account - you can always go back, I did - I am finally making some money after 5 years of almost desperation.

I feel your frustration, that has been me, but I think for me with 17 years acute care experience, and being on EX-Text, I am making money for the first time. I worked on Meditech years ago and made money but that was gross line with the system being in the hospital, I don't know now.

Try again unless you are happy where you are. Lee took me back with open arms.

I was told (and all my experince was in hospitals for the first 7 year) that it takes at least 5 years before your nose is out of the books constantly. Sounds like you were on the wrong account.

Hang in there, it is horrible starting new with any company and then find out you don't fit or you were steered wrong.
Frustration working at Transcend.

Anybody out there still employed with Transcend, who is frustrated right now????   Well, I am for sure.  Seems no matter how hard you try or how much effort you put into correcting the errors in report, they still complain about quality.  Maybe it is this way everywhere, I don't know.  I am just really frustrated, especially because their pay is pretty bad.  Only 4 cpl for editing jobs.  I spent all day doing editing jobs and I figure I made about $40 that day.  Wow, then I can plan on making about #200 a week or so.  I have tried so hard to stay the course and keep hoping things will get better, but so far they are not. 


Anybody out there want to add a comment.   


Frustration working at Transcend
It is a shame to see such a great place to work become so bad. It was fantastic 3 years ago but since VR has taken over the employees are dropping like flies. They are going to be left with very few employees - is anyone left there? Would the last person out please shut the door!
Frustration working at Transcend, same here
I am in the same boat as you. I have been working for them for almost 2 years and was promise a pie in the sky salary when I started. I haven't even been offered a raise yet. I get very discouraged because I work as hard as I can and even work extra on my days off. I wish they had a mentoring program to help others learn how to make the $900 per pay period that they require for you to be a full-time employee. From what I have read in the labor laws production workers are suppose to get paid the difference to make up for what they are not making, as far as minimum wage goes.
MedQuist newby frustration
I have been with Medquist for appx 4 mos now and can't get to the line count they want me to have, which only is $6.55 an hour. I cannot live on this hourly wage.  I came from a larger hospital in my area and did very well with line count with using text inserts for our benefit and made double this and more.  I believe I am utilizing everything that I have here to be faster but don't know why it isn't happening. I am very frustrated when I look at other companies and feel that it will be the same thing if I took a new job.  I enjoy working at home and have been here for almost 4 years.   Am I just wasting my time in this field? I feel inadequate and feel as I have wasted time and money to go to school for this. Can someone give me some advice?
I understand your frustration and appreciate your posts
because as always there are 2 (or more) sides here. the fact of the matter in my opinion it does take a lot more effort and time to make the same amount of money in VR and will never make up for all we have lost as a whole...

great for some MTs (and I agree with you, the minority) have embraced VR and are doing great, but I still believe the majority is struggling and frustrated, and then are expected to live up to the statistics of those who have mastered it.

it is nice to finally have someone who has mastered VR post some legitimate tips because mostly people like to keep things to themselves (I can understand that too I guess). I rarely get responses to questions about how I can produce more, or when I ask for tips and tricks on VR - it is mums the word, haha. it is a secret usually.

I do agree also with your post though as far as there are definitely MTs who get preferential treatment in regards to work flow etc and I will never believe different. there is no accountability whatsoever and people with the control can assign themselves or anyone they please whatever work they want.
It is very sad you are so accepting of offshoring and AAMT turning a blind eye to the American MTs.
The offshoring would not be a problem if there was not such a huge difference in cost. We are on the losing end and taking pay cuts because of offshoring. Also, I know many who have lost their jobs to cheap labor overseas. AAMT is encouring this. That is wrong. America is slowly become a third world country in itself. If we don't stop it now, there will be no jobs left for Americans. I don't care where you are from or what kind of job you have, the pay should be equal for all so the competition is fair. You will find after some time with AAMT, you will be ignored and will receive nothing but redundant information from AAMT office and local chapters. Anything they offer can be gained via the internet now.
How is turning you down for a position rude? Are they, or any other company, obligated to give you
No. As a recruiter, I am seeing this more and more. Maybe the hours you were available did not match what they needed. Maybe your equipment or speciality or background did not match. How is it rude not to hire someone? There would be no need for interviews if everyone was just hired because they applied. I did not understand most of this until I started recruiting. The company I work for is spoken well of on this board and then bashed at other times. I see a lot of people that think they are entitled to a position or a shift or a certain account. It is difficult to be on this side.
With the alleged shortage of decent MTs, which you managers are quickly turning into VR editors sm
You should not be complaining about graphics or colors on resumes.  You should, frankly, be grateful for any applications you get.  The way MTs are being turned into editors for you voice recognition crap is horrible, and you should be apologizing for it. 
Seems like the same docs on my accounts, but sound quality is turning into an issue. Hang in there!
nm
whups - sorry, reply to wrong "who wants to be" reply
if I only had a brain...

Again, sorry to BTDT.
We were not ugly

We were not ugly.  Stacy came on and stated that her two  most important factors in chosing a company was to have a computer provided and to have paid maternity leave and that was in CAPS.  She did not state that she was wanting to earn more PTO time and to use that, she wanted to be PAID after having a child.  At 4 hours per pay period that is 12 days a year and that is pretty norm for this profession.  Like I told Stacy, would you pay a babysitter or a nanny when they wanted six weeks off and you had to pull in someone to do their job so you were paying double and earning the same income.  It is really hard to provide benefits and a decent pay in this field.  Yell at me all you want, but the balancing act is very hard to do.   And like the prior poster also said, the companies change so often between merges, buy-outs, and out sourcing that what you sign on for in 2006 probably won't be the same in 2007 or 2008 for sure.  So if stability is what Stacy wants, I think that she needs to look elsewhere like a union job or a state/city or county position where it is spelled out in black and white what she will receive for the next three years.  We did not mean to make you feel bad but again, you posted several times about maternity leave and we are not mind readers you should have posted need to accrue PTO at a faster rate.   But we were not nasty or ugly and just stated the facts in this field.